SlideShare uma empresa Scribd logo
1 de 17
Study and Analysis ofStudy and Analysis of
Supply Chain activities ofSupply Chain activities of
2013
Let’s get to know P&G in briefLet’s get to know P&G in brief
Industry Consumer goodsConsumer goods
Headquarters Cincinnati, USACincinnati, USA
Founded 18371837
Founders William Procter & James GambleWilliam Procter & James Gamble
Products
Foods, beverages, cleaning agents andFoods, beverages, cleaning agents and
personal care productspersonal care products
Revenue US$ 84.17 billion (2013)US$ 84.17 billion (2013)
Net income US$ 11.31 billion (2013)US$ 11.31 billion (2013)
Employees 121,000 (2013)121,000 (2013)
Countries 160 countries.160 countries.
Flows in a Supply ChainFlows in a Supply Chain
Customer
Material
Information
Funds
Supplier
SCM of P&GSCM of P&G
 SCM contributes to the bottom line either by:
Reducing the cost
Increasing the sales
 Manufacturing operations are based in(other than India):
United States
Canada
Philippines
Mexico
Latin America
Europe
China (31 wholly owned factories) and other parts of Asia
Africa
Australia
Suppliers for P&GSuppliers for P&G
 More than 80,000 suppliers
 Suppliers of the Year:
 Havpak Inc.
 Hayco Ltd.
 Nelson Packaging Company Inc.
 Nippon Shokubai Company Ltd.
 Novozymes
 Pegas Nonwovens
 News: seeking to pay its bills in 75 days from the average of 45
days
 P&G Recognized As Supply Chain's "Best in Class" –
Survey(IndustryWeek)
 P&G is giving 6% margin to the distributor
 P & G is spending 30-35 % of its sales in Advertisement and
Promotion which is highest in the industry.
7
Typical Distribution of P&G ProductsTypical Distribution of P&G Products
Manufacturers
Marketing Agents - State wise
Wholesalers/Distributors
Chemists Shops, Provision Stores ,
Retail Outlets, Big Markets etc
Example: DetergentExample: Detergent
supply chainsupply chain
CustomersCustomersSupermarketSupermarket
Distribution
Centers
Distribution
Centers
P&GP&G
Plastic cup
Producer
Plastic cup
Producer
Chemical
manufacturer
(e.g. Oil Company)
Chemical
manufacturer
(e.g. Oil Company)
PackagingPackaging
Paper
Manufacturer
Paper
Manufacturer
Timber
Industry
Timber
Industry
Chemical
manufacturer
(e.g. Oil Company)
Chemical
manufacturer
(e.g. Oil Company)
3-9
Wal-Mart and P&G SCMWal-Mart and P&G SCM
Five Factors Motivating SupplyFive Factors Motivating Supply
Chain RedesignChain Redesign
1. Deregulation of the transport norms: lowered
transportation costs
2. Product compaction: more product per truckload
3. P&G's focus on TQM improved reliability and
increased throughput at every plant
4. Decrease in product life cycles from 3-5 yr to 18-24
months
5. Corporate acquisitions gave P&G excess capacity
Supply Chain Initiatives of P&GSupply Chain Initiatives of P&G
• Collaborative planning forecasting and replenishment
(CPFR)
Collaborative processes
Integrated planning and forecasting processes
Replenishment processes
• Consumer Driven Supply network
Efficient demand forecasting
Why P&G is better?Why P&G is better?
 BRAND LOYALITY
 DISTRIBUTION CHANNEL
 INNOVATION
 PRICING STRATEGY
 QUALITY OF THE PRODUCT
Global CompetitorsGlobal Competitors
ChallengesChallenges
Business Analytics team determined that
manufacturing and raw-material costs dominated
distribution costs by a very large margin.
Distribution-location problem
Transportation costs
Uncertainty in demand and/or supply
Changing customer requirements
Decreasing product life cycles
Cut Throat Competition: Price wars, Media buying,
Retail space, Recession
ConclusionConclusion
P&G is one of the largest and amongst the fastest
growing consumer goods companies in India.
P&G India now serves over 650 million consumers
across India.
P&G is the best overall company for leadership
development.
Fortune magazine awarded P&G a top spot on its list
of "Global Top Companies for Leaders“
Scm of p&g

Mais conteúdo relacionado

Mais procurados

Sport Obermeyer Case Study
Sport Obermeyer Case StudySport Obermeyer Case Study
Sport Obermeyer Case Study
Gourav Anvekar
 
SG Cowen New Recruits
SG Cowen New RecruitsSG Cowen New Recruits
SG Cowen New Recruits
Ines Ha
 

Mais procurados (20)

Seven Eleven Store - Case study - Answers
Seven Eleven Store - Case study - AnswersSeven Eleven Store - Case study - Answers
Seven Eleven Store - Case study - Answers
 
Procter and Gamble distribution channel system
Procter and Gamble distribution channel systemProcter and Gamble distribution channel system
Procter and Gamble distribution channel system
 
Sport Obermeyer Case Study
Sport Obermeyer Case StudySport Obermeyer Case Study
Sport Obermeyer Case Study
 
Maritime Facility Location and Layout Solution
Maritime Facility Location and Layout SolutionMaritime Facility Location and Layout Solution
Maritime Facility Location and Layout Solution
 
Merloni elettrodomestici SPA
Merloni elettrodomestici SPAMerloni elettrodomestici SPA
Merloni elettrodomestici SPA
 
Business Case competition (Supply Chain Management) PTAK competition
 Business Case competition (Supply Chain Management) PTAK competition Business Case competition (Supply Chain Management) PTAK competition
Business Case competition (Supply Chain Management) PTAK competition
 
Newell
NewellNewell
Newell
 
Li & Fung case study
Li & Fung case studyLi & Fung case study
Li & Fung case study
 
Operations strategy @ apple group 6
Operations strategy @ apple  group 6Operations strategy @ apple  group 6
Operations strategy @ apple group 6
 
Procter & Gamble Supply Chain Finance Case
Procter & Gamble Supply Chain Finance CaseProcter & Gamble Supply Chain Finance Case
Procter & Gamble Supply Chain Finance Case
 
Walmart scm
Walmart scmWalmart scm
Walmart scm
 
Spencers retail limited : Repositioning in a changing retail environment - Ca...
Spencers retail limited : Repositioning in a changing retail environment - Ca...Spencers retail limited : Repositioning in a changing retail environment - Ca...
Spencers retail limited : Repositioning in a changing retail environment - Ca...
 
Walmart Supply Chain Management Practices
Walmart Supply Chain Management PracticesWalmart Supply Chain Management Practices
Walmart Supply Chain Management Practices
 
Marketing case study on procter & gamble (P&G)
Marketing case study on procter & gamble (P&G)Marketing case study on procter & gamble (P&G)
Marketing case study on procter & gamble (P&G)
 
Montreaux (1)
Montreaux (1)Montreaux (1)
Montreaux (1)
 
ITC- Distribution Channel
ITC- Distribution ChannelITC- Distribution Channel
ITC- Distribution Channel
 
Wal-Mart Stores in 2003 (HBS Case 9-704-430)
Wal-Mart Stores in 2003 (HBS Case 9-704-430)Wal-Mart Stores in 2003 (HBS Case 9-704-430)
Wal-Mart Stores in 2003 (HBS Case 9-704-430)
 
B2B Branding from Tata steel
B2B Branding from Tata steelB2B Branding from Tata steel
B2B Branding from Tata steel
 
SG Cowen New Recruits
SG Cowen New RecruitsSG Cowen New Recruits
SG Cowen New Recruits
 
Vora & Co. detailed Case analysis
Vora & Co. detailed Case analysisVora & Co. detailed Case analysis
Vora & Co. detailed Case analysis
 

Destaque (8)

Surf excel & ariel IMC matrix
Surf excel & ariel IMC matrixSurf excel & ariel IMC matrix
Surf excel & ariel IMC matrix
 
HUL vs P&G
HUL vs P&GHUL vs P&G
HUL vs P&G
 
Comparative analysis on HUL, ITC and P&G
Comparative analysis on HUL, ITC and P&GComparative analysis on HUL, ITC and P&G
Comparative analysis on HUL, ITC and P&G
 
P & G ( Procter & Gamble ) Tide :- Marketing Management
P & G ( Procter & Gamble ) Tide :- Marketing ManagementP & G ( Procter & Gamble ) Tide :- Marketing Management
P & G ( Procter & Gamble ) Tide :- Marketing Management
 
Ariel Market Penetration Strategy.
Ariel Market Penetration Strategy.Ariel Market Penetration Strategy.
Ariel Market Penetration Strategy.
 
Distribution system of P&G
Distribution system of P&GDistribution system of P&G
Distribution system of P&G
 
P&G's Winning Transformation oct 2017 - website
P&G's Winning Transformation   oct 2017 - websiteP&G's Winning Transformation   oct 2017 - website
P&G's Winning Transformation oct 2017 - website
 
Sales management fmcg_presentation
Sales management fmcg_presentationSales management fmcg_presentation
Sales management fmcg_presentation
 

Semelhante a Scm of p&g

Government SectorNonprofit SectorPrivate SectorLocal Lev.docx
Government SectorNonprofit SectorPrivate SectorLocal Lev.docxGovernment SectorNonprofit SectorPrivate SectorLocal Lev.docx
Government SectorNonprofit SectorPrivate SectorLocal Lev.docx
whittemorelucilla
 

Semelhante a Scm of p&g (20)

Supply Chain Planning ^0 Operations Part 10 B.pptx
Supply Chain Planning ^0 Operations Part 10 B.pptxSupply Chain Planning ^0 Operations Part 10 B.pptx
Supply Chain Planning ^0 Operations Part 10 B.pptx
 
GreenBiz Forum 2015 Workshop Slides: "Conflict Minerals: Creating Industry-wi...
GreenBiz Forum 2015 Workshop Slides: "Conflict Minerals: Creating Industry-wi...GreenBiz Forum 2015 Workshop Slides: "Conflict Minerals: Creating Industry-wi...
GreenBiz Forum 2015 Workshop Slides: "Conflict Minerals: Creating Industry-wi...
 
Nick Sciarratta Resume
Nick Sciarratta Resume Nick Sciarratta Resume
Nick Sciarratta Resume
 
Presentation of gagan
Presentation of gaganPresentation of gagan
Presentation of gagan
 
Government SectorNonprofit SectorPrivate SectorLocal Lev.docx
Government SectorNonprofit SectorPrivate SectorLocal Lev.docxGovernment SectorNonprofit SectorPrivate SectorLocal Lev.docx
Government SectorNonprofit SectorPrivate SectorLocal Lev.docx
 
Procter and gamble
Procter and gambleProcter and gamble
Procter and gamble
 
The New Chemical Era in China
The New Chemical Era in ChinaThe New Chemical Era in China
The New Chemical Era in China
 
MM FINAL PPT
MM FINAL PPTMM FINAL PPT
MM FINAL PPT
 
Analysis of P&G
Analysis of P&GAnalysis of P&G
Analysis of P&G
 
Wal Mart Stores Inc
Wal Mart Stores IncWal Mart Stores Inc
Wal Mart Stores Inc
 
3-Chloro-2-Hydroxypropyl Trimethyl Ammonium Chloride Market.pptx
3-Chloro-2-Hydroxypropyl Trimethyl Ammonium Chloride Market.pptx3-Chloro-2-Hydroxypropyl Trimethyl Ammonium Chloride Market.pptx
3-Chloro-2-Hydroxypropyl Trimethyl Ammonium Chloride Market.pptx
 
p&g analysis_.pdf
p&g analysis_.pdfp&g analysis_.pdf
p&g analysis_.pdf
 
ARC's John Blanchard CPG Presentation @ ARC's Industry Forum 2009
ARC's John Blanchard CPG Presentation @ ARC's Industry Forum 2009ARC's John Blanchard CPG Presentation @ ARC's Industry Forum 2009
ARC's John Blanchard CPG Presentation @ ARC's Industry Forum 2009
 
Cosmetic Packaging Market Report 2020: Strategic Industry Analysis and Impact...
Cosmetic Packaging Market Report 2020: Strategic Industry Analysis and Impact...Cosmetic Packaging Market Report 2020: Strategic Industry Analysis and Impact...
Cosmetic Packaging Market Report 2020: Strategic Industry Analysis and Impact...
 
Horizon 2013 Driving Global Adoption to Procurement Technology - A Cargill Ap...
Horizon 2013 Driving Global Adoption to Procurement Technology - A Cargill Ap...Horizon 2013 Driving Global Adoption to Procurement Technology - A Cargill Ap...
Horizon 2013 Driving Global Adoption to Procurement Technology - A Cargill Ap...
 
Nick Sciarratta Resume
Nick Sciarratta Resume Nick Sciarratta Resume
Nick Sciarratta Resume
 
Wendy Buckley - Carbon Footprint North Hants 05.05.2011
Wendy Buckley - Carbon Footprint North Hants  05.05.2011Wendy Buckley - Carbon Footprint North Hants  05.05.2011
Wendy Buckley - Carbon Footprint North Hants 05.05.2011
 
Approach note for baseline brand study for ghcl
Approach note for baseline brand study for ghcl Approach note for baseline brand study for ghcl
Approach note for baseline brand study for ghcl
 
Optimizing Inventory Count - Case Study
Optimizing Inventory Count - Case StudyOptimizing Inventory Count - Case Study
Optimizing Inventory Count - Case Study
 
BioLargo Deck for LD micro 2019 06042019
BioLargo Deck for LD micro 2019 06042019BioLargo Deck for LD micro 2019 06042019
BioLargo Deck for LD micro 2019 06042019
 

Mais de Raghu Kunthe (9)

Structural change in rural
Structural change in ruralStructural change in rural
Structural change in rural
 
Rural communication
Rural communicationRural communication
Rural communication
 
Impulse buying
Impulse buyingImpulse buying
Impulse buying
 
Grievance handling
Grievance handlingGrievance handling
Grievance handling
 
Ebay
EbayEbay
Ebay
 
Culture and consumer behaviour
Culture and consumer behaviourCulture and consumer behaviour
Culture and consumer behaviour
 
Benchmarking models
Benchmarking modelsBenchmarking models
Benchmarking models
 
Arcelor mittal
Arcelor mittalArcelor mittal
Arcelor mittal
 
Bajaj auto ltd
Bajaj auto ltdBajaj auto ltd
Bajaj auto ltd
 

Último

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 

Último (20)

Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 

Scm of p&g

  • 1. Study and Analysis ofStudy and Analysis of Supply Chain activities ofSupply Chain activities of 2013
  • 2. Let’s get to know P&G in briefLet’s get to know P&G in brief Industry Consumer goodsConsumer goods Headquarters Cincinnati, USACincinnati, USA Founded 18371837 Founders William Procter & James GambleWilliam Procter & James Gamble Products Foods, beverages, cleaning agents andFoods, beverages, cleaning agents and personal care productspersonal care products Revenue US$ 84.17 billion (2013)US$ 84.17 billion (2013) Net income US$ 11.31 billion (2013)US$ 11.31 billion (2013) Employees 121,000 (2013)121,000 (2013) Countries 160 countries.160 countries.
  • 3.
  • 4. Flows in a Supply ChainFlows in a Supply Chain Customer Material Information Funds Supplier
  • 5. SCM of P&GSCM of P&G  SCM contributes to the bottom line either by: Reducing the cost Increasing the sales  Manufacturing operations are based in(other than India): United States Canada Philippines Mexico Latin America Europe China (31 wholly owned factories) and other parts of Asia Africa Australia
  • 6. Suppliers for P&GSuppliers for P&G  More than 80,000 suppliers  Suppliers of the Year:  Havpak Inc.  Hayco Ltd.  Nelson Packaging Company Inc.  Nippon Shokubai Company Ltd.  Novozymes  Pegas Nonwovens  News: seeking to pay its bills in 75 days from the average of 45 days  P&G Recognized As Supply Chain's "Best in Class" – Survey(IndustryWeek)  P&G is giving 6% margin to the distributor  P & G is spending 30-35 % of its sales in Advertisement and Promotion which is highest in the industry.
  • 7. 7 Typical Distribution of P&G ProductsTypical Distribution of P&G Products Manufacturers Marketing Agents - State wise Wholesalers/Distributors Chemists Shops, Provision Stores , Retail Outlets, Big Markets etc
  • 8. Example: DetergentExample: Detergent supply chainsupply chain CustomersCustomersSupermarketSupermarket Distribution Centers Distribution Centers P&GP&G Plastic cup Producer Plastic cup Producer Chemical manufacturer (e.g. Oil Company) Chemical manufacturer (e.g. Oil Company) PackagingPackaging Paper Manufacturer Paper Manufacturer Timber Industry Timber Industry Chemical manufacturer (e.g. Oil Company) Chemical manufacturer (e.g. Oil Company)
  • 9. 3-9 Wal-Mart and P&G SCMWal-Mart and P&G SCM
  • 10. Five Factors Motivating SupplyFive Factors Motivating Supply Chain RedesignChain Redesign 1. Deregulation of the transport norms: lowered transportation costs 2. Product compaction: more product per truckload 3. P&G's focus on TQM improved reliability and increased throughput at every plant 4. Decrease in product life cycles from 3-5 yr to 18-24 months 5. Corporate acquisitions gave P&G excess capacity
  • 11. Supply Chain Initiatives of P&GSupply Chain Initiatives of P&G • Collaborative planning forecasting and replenishment (CPFR) Collaborative processes Integrated planning and forecasting processes Replenishment processes • Consumer Driven Supply network Efficient demand forecasting
  • 12.
  • 13. Why P&G is better?Why P&G is better?  BRAND LOYALITY  DISTRIBUTION CHANNEL  INNOVATION  PRICING STRATEGY  QUALITY OF THE PRODUCT
  • 15. ChallengesChallenges Business Analytics team determined that manufacturing and raw-material costs dominated distribution costs by a very large margin. Distribution-location problem Transportation costs Uncertainty in demand and/or supply Changing customer requirements Decreasing product life cycles Cut Throat Competition: Price wars, Media buying, Retail space, Recession
  • 16. ConclusionConclusion P&G is one of the largest and amongst the fastest growing consumer goods companies in India. P&G India now serves over 650 million consumers across India. P&G is the best overall company for leadership development. Fortune magazine awarded P&G a top spot on its list of "Global Top Companies for Leaders“

Notas do Editor

  1. Notes: Supply chain involves everybody, from the customer all the way to the last supplier. Key flows in the supply chain are - information, product, and cash. It is through these flows that a supply chain fills a customer order. The management of these flows is key to the success or failure of a firm. Give Dell & Compaq example, Amazon & Borders example to bring out the fact that all supply chain interaction is through these flows.
  2. Wal-Mart and P&G implemented a tremendously successful SCM System links Wal-Mart’s distribution centers directly to P&G’s manufacturing centers Each time a Wal-Mart customers purchases a P&G product, the system sends a message directly to P&G’s factory for a reorder Explain how Wal-Mart’s and P&G’s relationship would be affected if a catastrophic incident destroyed the SCM system? How would Wal-Mart reorder products? How would Wal-Mart send payments? How would P&G know which products to send to Wal-Mart?