Note: Accompanying video is available for viewing at http://bit.ly/1k54RwW Solving business challenges - that was the focus at Rackspace::Solve in San Francisco, the first of three one-day summits that showcase how companies are overcoming the toughest challenges in their businesses and for their customers. In this presentation, Rackspace CTO John Engates kicked off the day with an overview of some of those challenges, and the various ways some of our customers and partners help solve them by using Rackspace's Managed Cloud offerings.