Creating an inbound marketing strategy is a crucial first step that you need to take before setting out to execute your marketing efforts. This strategy must include your marketing goals, a detailed plan of attack and measurement and analytics tactics. In today’s market, it’s key that you reach and nurture your visitors with information that they want to see, when they want to see it.
Building your inbound marketing strategy is a complex process, and should include current brand and marketing analysis, analysis of your competition, development of your buyer personas and lifecycle stages, along with specific plans for your digital experience, content marketing, demand generation and lead nurturing. With a well thought-out strategy as your foundation, your marketing success will skyrocket. Join us as we take a look at how to build a strategy that will allow your organization to experience dramatic growth.
3. The Traditional Marketing Playbook is Broken
• 91% of people have unsubscribed from
email lists.
• Two-out-of-three people who record TV
content do so to skip advertisements.
• The average click-through rate on display
ads is only 0.2%.
5. The Inbound Methodology
1. Attract 2. Convert 3. Close 4. Delight
Strangers Visitors Leads Customers Promoters
Content
Blog Posts
Social Media
Search
Premium Content
Calls-to-Action
Landing Pages
Forms
Email
Workflows
Lead Scoring
CRM Integrations
Social Media
Smart Content
Emails
Events
7. The Importance of a Solid Strategy
In a recent survey by DM News, 46% of
the executives surveyed stated that a
"lack of an effective strategy" was the
biggest obstacle in achieving their
inbound marketing goals.
8. The Process, Simplified
Set Your Goals & KPIs
Identify Your Audience
Create Your Tactical Plan
10. Example Goals & KPIs
GOAL: Sign up 50 new customers per month.
KPI KPI KPI KPI
Drive X new
visitors per
month.
Drive X top-of-the-funnel
(TOFU)
leads per month.
Drive X bottom-of-
the-funnel
(BOFU) leads
per month.
Close X% of
BOFU leads.
11. Reverse-Engineering Your Marketing Funnel
50 Customers
X% Conversion Rate
X% Conversion Rate
X% Conversion Rate
X Visitors
X TOFU Leads
X BOFU Leads
19. Example Goals & KPIs
GOAL: Sign up 50 new customers per month.
KPI KPI KPI KPI
Drive 8,350
new visitors
per month.
Drive 835 TOFU
leads per month.
Drive 167 BOFU
leads per month.
Close 30% of
BOFU leads.
21. Identifying Your Audience
• Establish What a
Quality Lead is
- What are your specific
qualifications?
• Identify Your
Audience Personas
- Who are they?
- What
questions/pains/problem
s do they have?
- Where do they hang out
online?
22. Example Persona: Sample Susan
BACKGROUND:
• Marketing manager
• Works at a large technology company
DEMOGRAPHICS:
• Skews female
• Age 35-50
• Married with children
• Suburban
GOALS:
• Meet quarterly lead generation goals
• Support corporate initiatives through the launch of
a variety of marketing campaigns
CHALLENGES:
• Getting everything done with a small staff
• Getting quality leads that the sales team can close
HOW WE HELP:
• Provide a large team to support campaign
initiatives
• Utilize lead generation and nurturing programs to
drive qualified leads
COMMON OBJECTIONS:
• Worried a marketing partner won’t be able to
understand the intricacies of the business
• Nervous about all the moving parts working with
a marketing firm
24. Components of the Plan
1 2 3 4 5
Digital
Experience
Demand
Generation
Lead
Generation &
Nurturing
Reporting
Content
Marketing
25. 1. Digital Experience
Critical Elements of an
Inbound-ready Website:
User-focused
(Responsive) Design
Blog
Effective
Calls to Action
Intuitive
Navigation
Well-written
Content
29. 2. Content Marketing
Sample Susan
Meet quarterly
lead generation
goals
eBook: Top Lead
Generation Tips,
Tricks & Ideas
30. 2. Content Marketing
Sample Susan
Meet quarterly
lead generation
goals
eBook: Top Lead
Generation Tips,
Tricks & Ideas
Case study
focused on lead
generation
31. 2. Content Marketing
Sample Susan
Meet quarterly
lead generation
goals
eBook: Top Lead
Generation Tips,
Tricks & Ideas
Case study
focused on lead
generation
Free consultation
33. 4. Lead Generation & Nurturing
Frequency Weekly
Topic: Whitepaper
Don’t Convert
* Form will help determine:
- Persona
* Form will help determine:
- Persona
LI FECYCLE STAGE:
Subscriber
LI FECYCLE STAGE:
Lead
LI FECYCLE STAGE:
MQL
LI FECYCLE STAGE:
SQL
LI FECYCLE STAGE:
Customer
LI FECYCLE STAGE:
Evangelist
LI FECYCLE STAGE:
Opportunity
Convert
Convert
Customer
Blog Digest
Email #1
Email #2
Topic: Demo
Convert on Demo Request Complete Demo
Email
Thank You for
Your Request
Email
Email #1
Topic: Welcome/Submit Your
Info
(internal)
Email #3
Topic: Request for Logos,
Photos, Images, Staff
Email #4
Topic: Process Overview &
Introduction
&
Location Info
Topic: Refer a Colleague
Email #2
Topic: Thank You
Email #5
Topic: PMS Integration
Email #6
Topic: Manual Mode
Overview
Email #7
Topic: Training Videos &
User Manual
Email #13
Topic: 90-day survey
Email #12
Topic: 60-day survey
Email #11
Topic: 30-day survey
Email #10
Topic: Congratulations
Chuck upgrades the
lead to an opportunity
in Salesforce.
Opportunity enters
the sales process.
Opportunity informs
Chuck of intent
to purchase and
customer w
experience
workflo
begi ns.
WORKFLOW
WORKFLOW
WORKFLOW
WORKFLOW
Persona 1
Persona 2
Persona 3
Persona 4
Persona 5
WORKFLOW
Email #1
Topic: Thank You for
Downloding
CTA: Request a Demo
Don’t Convert
Email #2
Topic: About Smart Clinic
CTA: Request Demo
Topic: Customized Hot Topic
CTA: Read the Blog Post
Frequency: Monthly
Topic: News
CTA: News
Frequency: Monthly
Topic: Customized Hot Topic
CTA: Read the Blog Post
Frequency: Monthly
Topic: News
CTA: News
Frequency: Monthly
Topic: Customized Hot Topic
CTA: Read the Blog Post
Frequency: Monthly
Topic: News
CTA: News
Frequency: Monthly
Topic: Customized Hot Topic
CTA: Read the Blog Post
Frequency: Monthly
Topic: News
CTA: News
Frequency: Monthly
Topic: Customized Hot Topic
CTA: Read the Blog Post
Frequency: Monthly
Topic: News
CTA: News
Frequency: Monthly
Email
Topic: HubSpot Alerts that
Customer Info Has Been
Received
Email #8
Topic: Promotional Support
Materials
Email #9
m Topic: Confira t ion of
Integration
(not automated)
Email #1
Topic: Intent to Purchase,
Hand Off
(internal)
Email
Topic: HubSpot Sends
Customer Info
Email #2
Registration Email &
Introduction
Introduce self & Pyxl, topic
Offer to ask questions throughout
Ask how many people are familiar with inbound/foing it now – may be able to move fast through first couple of slides.
These stats necessitate the need for change and a new approach for doing things! That’s where inbound comes in!
Traditional marketing is interrupt-driven. You’re interrupting someone’s day with marketing. With inbound marketing, your site and your content is the destination.
Inbound marketing is about attracting strangers to your site with great content, converting visitors into leads through calls to action and valuable offers, nurturing those leads until you close them into customers and ultimately turning customers into evangelists for your brand.
Of the people who do inbound? How many have an actually strategy in place?
Before you jump into creating content offers and re-building your site with CTAs, you need a solid inbound strategy!
Having a strategy is important because it’s incredibly hard to achieve your goals if you haven’t taken the time to map out your strategy and build a path to those goals.
Process can be fairly complex, but for the purpose of this presentation, I’m going to try to simplify it.
If your goal is X, you need to find the KPIs that map that goal.
Explain TOFU & BOFU.
This is an exercise we like to do with our clients, and sometimes it can be a bit sobering, but it helps set KPIs, based on the goal.
Example
Example
Example
Example
Example
Example
Example
Now you know what you’re working towards, and it’s time to move onto the next step.
For us, we use BANT - Budget, Authority, Needs, and Timeline
You have the information to build these. Just sit down and think about who your best customers are!
Just an example, these can be built out a lot deeper.
This exercise can take some time and you will likely have about 5 of these, maybe more.
Once you have your personas built out, you’re going to need to spend some time creating the tactical plan to reach them online.
Not going into reporting for time sake, but wanted to include it here to ensure it’s something that’s focused on within the implementation of the plan.
Your website is the hub of your inbound marketing outreach. Is it setup to achieve your goals?
Once your digital presence is in order, you need content to bring in visitors and leads. Map content to personas, as well as stages of the buying cycle.
Start with Sample Susan
Map content to personas, as well as stages of the buying cycle.
Map content to personas, as well as stages of the buying cycle.
Map content to personas, as well as stages of the buying cycle.
Map content to personas, as well as stages of the buying cycle.
Once you have content, you need to get traffic to it.
Visualize the progression you want someone to go through and all the different paths they may take on the path to becoming not just a customer but an evangelist.
That’s of course a lot to take in, so I felt like it might help to learn more about Pyxl’s strategy process.