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How to Build Your 
Inbound Marketing Strategy 
Presented By: 
Nicole Denton 
Managing Director, Pyxl Scottsdale
What is Inbound Marketing?
The Traditional Marketing Playbook is Broken 
• 91% of people have unsubscribed from 
email lists. 
• Two-out-of-three people who record TV 
content do so to skip advertisements. 
• The average click-through rate on display 
ads is only 0.2%.
How is Inbound Different?
The Inbound Methodology 
1. Attract 2. Convert 3. Close 4. Delight 
Strangers Visitors Leads Customers Promoters 
Content 
Blog Posts 
Social Media 
Search 
Premium Content 
Calls-to-Action 
Landing Pages 
Forms 
Email 
Workflows 
Lead Scoring 
CRM Integrations 
Social Media 
Smart Content 
Emails 
Events
Creating Your Inbound 
Marketing Strategy
The Importance of a Solid Strategy 
In a recent survey by DM News, 46% of 
the executives surveyed stated that a 
"lack of an effective strategy" was the 
biggest obstacle in achieving their 
inbound marketing goals.
The Process, Simplified 
Set Your Goals & KPIs 
Identify Your Audience 
Create Your Tactical Plan
Setting Your Goals & KPIs
Example Goals & KPIs 
GOAL: Sign up 50 new customers per month. 
KPI KPI KPI KPI 
Drive X new 
visitors per 
month. 
Drive X top-of-the-funnel 
(TOFU) 
leads per month. 
Drive X bottom-of- 
the-funnel 
(BOFU) leads 
per month. 
Close X% of 
BOFU leads.
Reverse-Engineering Your Marketing Funnel 
50 Customers 
X% Conversion Rate 
X% Conversion Rate 
X% Conversion Rate 
X Visitors 
X TOFU Leads 
X BOFU Leads
Reverse-Engineering Your Marketing Funnel 
50 Customers
Reverse-Engineering Your Marketing Funnel 
50 Customers 
30% Conversion Rate
Reverse-Engineering Your Marketing Funnel 
30% Conversion Rate 167 BOFU Leads 
50 Customers
Reverse-Engineering Your Marketing Funnel 
30% Conversion Rate 167 BOFU Leads 
50 Customers 
20% Conversion Rate
Reverse-Engineering Your Marketing Funnel 
20% Conversion Rate 835 TOFU Leads 
30% Conversion Rate 167 BOFU Leads 
50 Customers
Reverse-Engineering Your Marketing Funnel 
20% Conversion Rate 835 TOFU Leads 
30% Conversion Rate 167 BOFU Leads 
50 Customers 
10% Conversion Rate
Reverse-Engineering Your Marketing Funnel 
10% Conversion Rate 8,350 Visitors 
20% Conversion Rate 835 TOFU Leads 
30% Conversion Rate 167 BOFU Leads 
50 Customers
Example Goals & KPIs 
GOAL: Sign up 50 new customers per month. 
KPI KPI KPI KPI 
Drive 8,350 
new visitors 
per month. 
Drive 835 TOFU 
leads per month. 
Drive 167 BOFU 
leads per month. 
Close 30% of 
BOFU leads.
Building Your Audience Personas
Identifying Your Audience 
• Establish What a 
Quality Lead is 
- What are your specific 
qualifications? 
• Identify Your 
Audience Personas 
- Who are they? 
- What 
questions/pains/problem 
s do they have? 
- Where do they hang out 
online?
Example Persona: Sample Susan 
BACKGROUND: 
• Marketing manager 
• Works at a large technology company 
DEMOGRAPHICS: 
• Skews female 
• Age 35-50 
• Married with children 
• Suburban 
GOALS: 
• Meet quarterly lead generation goals 
• Support corporate initiatives through the launch of 
a variety of marketing campaigns 
CHALLENGES: 
• Getting everything done with a small staff 
• Getting quality leads that the sales team can close 
HOW WE HELP: 
• Provide a large team to support campaign 
initiatives 
• Utilize lead generation and nurturing programs to 
drive qualified leads 
COMMON OBJECTIONS: 
• Worried a marketing partner won’t be able to 
understand the intricacies of the business 
• Nervous about all the moving parts working with 
a marketing firm
Creating Your Tactical Plan
Components of the Plan 
1 2 3 4 5 
Digital 
Experience 
Demand 
Generation 
Lead 
Generation & 
Nurturing 
Reporting 
Content 
Marketing
1. Digital Experience 
Critical Elements of an 
Inbound-ready Website: 
User-focused 
(Responsive) Design 
Blog 
Effective 
Calls to Action 
Intuitive 
Navigation 
Well-written 
Content
2. Content Marketing
2. Content Marketing 
Sample Susan
2. Content Marketing 
Sample Susan 
Meet quarterly 
lead generation 
goals
2. Content Marketing 
Sample Susan 
Meet quarterly 
lead generation 
goals 
eBook: Top Lead 
Generation Tips, 
Tricks & Ideas
2. Content Marketing 
Sample Susan 
Meet quarterly 
lead generation 
goals 
eBook: Top Lead 
Generation Tips, 
Tricks & Ideas 
Case study 
focused on lead 
generation
2. Content Marketing 
Sample Susan 
Meet quarterly 
lead generation 
goals 
eBook: Top Lead 
Generation Tips, 
Tricks & Ideas 
Case study 
focused on lead 
generation 
Free consultation
3. Demand Generation 
Social 
Media 
SEO 
Public 
Relations 
PPC
4. Lead Generation & Nurturing 
Frequency Weekly 
Topic: Whitepaper 
Don’t Convert 
* Form will help determine: 
- Persona 
* Form will help determine: 
- Persona 
LI FECYCLE STAGE: 
Subscriber 
LI FECYCLE STAGE: 
Lead 
LI FECYCLE STAGE: 
MQL 
LI FECYCLE STAGE: 
SQL 
LI FECYCLE STAGE: 
Customer 
LI FECYCLE STAGE: 
Evangelist 
LI FECYCLE STAGE: 
Opportunity 
Convert 
Convert 
Customer 
Blog Digest 
Email #1 
Email #2 
Topic: Demo 
Convert on Demo Request Complete Demo 
Email 
Thank You for 
Your Request 
Email 
Email #1 
Topic: Welcome/Submit Your 
Info 
(internal) 
Email #3 
Topic: Request for Logos, 
Photos, Images, Staff 
Email #4 
Topic: Process Overview & 
Introduction 
& 
Location Info 
Topic: Refer a Colleague 
Email #2 
Topic: Thank You 
Email #5 
Topic: PMS Integration 
Email #6 
Topic: Manual Mode 
Overview 
Email #7 
Topic: Training Videos & 
User Manual 
Email #13 
Topic: 90-day survey 
Email #12 
Topic: 60-day survey 
Email #11 
Topic: 30-day survey 
Email #10 
Topic: Congratulations 
Chuck upgrades the 
lead to an opportunity 
in Salesforce. 
Opportunity enters 
the sales process. 
Opportunity informs 
Chuck of intent 
to purchase and 
customer w 
experience 
workflo 
begi ns. 
WORKFLOW 
WORKFLOW 
WORKFLOW 
WORKFLOW 
Persona 1 
Persona 2 
Persona 3 
Persona 4 
Persona 5 
WORKFLOW 
Email #1 
Topic: Thank You for 
Downloding 
CTA: Request a Demo 
Don’t Convert 
Email #2 
Topic: About Smart Clinic 
CTA: Request Demo 
Topic: Customized Hot Topic 
CTA: Read the Blog Post 
Frequency: Monthly 
Topic: News 
CTA: News 
Frequency: Monthly 
Topic: Customized Hot Topic 
CTA: Read the Blog Post 
Frequency: Monthly 
Topic: News 
CTA: News 
Frequency: Monthly 
Topic: Customized Hot Topic 
CTA: Read the Blog Post 
Frequency: Monthly 
Topic: News 
CTA: News 
Frequency: Monthly 
Topic: Customized Hot Topic 
CTA: Read the Blog Post 
Frequency: Monthly 
Topic: News 
CTA: News 
Frequency: Monthly 
Topic: Customized Hot Topic 
CTA: Read the Blog Post 
Frequency: Monthly 
Topic: News 
CTA: News 
Frequency: Monthly 
Email 
Topic: HubSpot Alerts that 
Customer Info Has Been 
Received 
Email #8 
Topic: Promotional Support 
Materials 
Email #9 
m Topic: Confira t ion of 
Integration 
(not automated) 
Email #1 
Topic: Intent to Purchase, 
Hand Off 
(internal) 
Email 
Topic: HubSpot Sends 
Customer Info 
Email #2 
Registration Email & 
Introduction
Pyxl’s Strategy Process
Pyxl’s Strategy Process
Ready to Build Your Own Inbound Strategy? 
Visit pyxl.it/aztc to download an 
example inbound marketing 
strategy to help you get started.
Questions? 
© 2010 Pyxl, Inc. 
© 2014 Pyxl, Inc. 
2099 Thunderhead Road, Suite 301 
1475 N. Scottsdale Road, Ste. 301 
Knoxville, Tennessee 37922 
Scottsdale, AZ 85224 
865.690.5551 - info@thinkpyxl.com 
Follow us on Twitter @ThinkPyxl 
Visit us online at ThinkPyxl.com 
480.745.2575 | info@thinkpyxl.com 
Visit us online at ThinkPyxl.com 
Email ndenton@thinkpyxl.com for slides!

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Build Your Inbound Marketing Strategy in 40 Steps

  • 1. v How to Build Your Inbound Marketing Strategy Presented By: Nicole Denton Managing Director, Pyxl Scottsdale
  • 2. What is Inbound Marketing?
  • 3. The Traditional Marketing Playbook is Broken • 91% of people have unsubscribed from email lists. • Two-out-of-three people who record TV content do so to skip advertisements. • The average click-through rate on display ads is only 0.2%.
  • 4. How is Inbound Different?
  • 5. The Inbound Methodology 1. Attract 2. Convert 3. Close 4. Delight Strangers Visitors Leads Customers Promoters Content Blog Posts Social Media Search Premium Content Calls-to-Action Landing Pages Forms Email Workflows Lead Scoring CRM Integrations Social Media Smart Content Emails Events
  • 6. Creating Your Inbound Marketing Strategy
  • 7. The Importance of a Solid Strategy In a recent survey by DM News, 46% of the executives surveyed stated that a "lack of an effective strategy" was the biggest obstacle in achieving their inbound marketing goals.
  • 8. The Process, Simplified Set Your Goals & KPIs Identify Your Audience Create Your Tactical Plan
  • 10. Example Goals & KPIs GOAL: Sign up 50 new customers per month. KPI KPI KPI KPI Drive X new visitors per month. Drive X top-of-the-funnel (TOFU) leads per month. Drive X bottom-of- the-funnel (BOFU) leads per month. Close X% of BOFU leads.
  • 11. Reverse-Engineering Your Marketing Funnel 50 Customers X% Conversion Rate X% Conversion Rate X% Conversion Rate X Visitors X TOFU Leads X BOFU Leads
  • 12. Reverse-Engineering Your Marketing Funnel 50 Customers
  • 13. Reverse-Engineering Your Marketing Funnel 50 Customers 30% Conversion Rate
  • 14. Reverse-Engineering Your Marketing Funnel 30% Conversion Rate 167 BOFU Leads 50 Customers
  • 15. Reverse-Engineering Your Marketing Funnel 30% Conversion Rate 167 BOFU Leads 50 Customers 20% Conversion Rate
  • 16. Reverse-Engineering Your Marketing Funnel 20% Conversion Rate 835 TOFU Leads 30% Conversion Rate 167 BOFU Leads 50 Customers
  • 17. Reverse-Engineering Your Marketing Funnel 20% Conversion Rate 835 TOFU Leads 30% Conversion Rate 167 BOFU Leads 50 Customers 10% Conversion Rate
  • 18. Reverse-Engineering Your Marketing Funnel 10% Conversion Rate 8,350 Visitors 20% Conversion Rate 835 TOFU Leads 30% Conversion Rate 167 BOFU Leads 50 Customers
  • 19. Example Goals & KPIs GOAL: Sign up 50 new customers per month. KPI KPI KPI KPI Drive 8,350 new visitors per month. Drive 835 TOFU leads per month. Drive 167 BOFU leads per month. Close 30% of BOFU leads.
  • 21. Identifying Your Audience • Establish What a Quality Lead is - What are your specific qualifications? • Identify Your Audience Personas - Who are they? - What questions/pains/problem s do they have? - Where do they hang out online?
  • 22. Example Persona: Sample Susan BACKGROUND: • Marketing manager • Works at a large technology company DEMOGRAPHICS: • Skews female • Age 35-50 • Married with children • Suburban GOALS: • Meet quarterly lead generation goals • Support corporate initiatives through the launch of a variety of marketing campaigns CHALLENGES: • Getting everything done with a small staff • Getting quality leads that the sales team can close HOW WE HELP: • Provide a large team to support campaign initiatives • Utilize lead generation and nurturing programs to drive qualified leads COMMON OBJECTIONS: • Worried a marketing partner won’t be able to understand the intricacies of the business • Nervous about all the moving parts working with a marketing firm
  • 24. Components of the Plan 1 2 3 4 5 Digital Experience Demand Generation Lead Generation & Nurturing Reporting Content Marketing
  • 25. 1. Digital Experience Critical Elements of an Inbound-ready Website: User-focused (Responsive) Design Blog Effective Calls to Action Intuitive Navigation Well-written Content
  • 27. 2. Content Marketing Sample Susan
  • 28. 2. Content Marketing Sample Susan Meet quarterly lead generation goals
  • 29. 2. Content Marketing Sample Susan Meet quarterly lead generation goals eBook: Top Lead Generation Tips, Tricks & Ideas
  • 30. 2. Content Marketing Sample Susan Meet quarterly lead generation goals eBook: Top Lead Generation Tips, Tricks & Ideas Case study focused on lead generation
  • 31. 2. Content Marketing Sample Susan Meet quarterly lead generation goals eBook: Top Lead Generation Tips, Tricks & Ideas Case study focused on lead generation Free consultation
  • 32. 3. Demand Generation Social Media SEO Public Relations PPC
  • 33. 4. Lead Generation & Nurturing Frequency Weekly Topic: Whitepaper Don’t Convert * Form will help determine: - Persona * Form will help determine: - Persona LI FECYCLE STAGE: Subscriber LI FECYCLE STAGE: Lead LI FECYCLE STAGE: MQL LI FECYCLE STAGE: SQL LI FECYCLE STAGE: Customer LI FECYCLE STAGE: Evangelist LI FECYCLE STAGE: Opportunity Convert Convert Customer Blog Digest Email #1 Email #2 Topic: Demo Convert on Demo Request Complete Demo Email Thank You for Your Request Email Email #1 Topic: Welcome/Submit Your Info (internal) Email #3 Topic: Request for Logos, Photos, Images, Staff Email #4 Topic: Process Overview & Introduction & Location Info Topic: Refer a Colleague Email #2 Topic: Thank You Email #5 Topic: PMS Integration Email #6 Topic: Manual Mode Overview Email #7 Topic: Training Videos & User Manual Email #13 Topic: 90-day survey Email #12 Topic: 60-day survey Email #11 Topic: 30-day survey Email #10 Topic: Congratulations Chuck upgrades the lead to an opportunity in Salesforce. Opportunity enters the sales process. Opportunity informs Chuck of intent to purchase and customer w experience workflo begi ns. WORKFLOW WORKFLOW WORKFLOW WORKFLOW Persona 1 Persona 2 Persona 3 Persona 4 Persona 5 WORKFLOW Email #1 Topic: Thank You for Downloding CTA: Request a Demo Don’t Convert Email #2 Topic: About Smart Clinic CTA: Request Demo Topic: Customized Hot Topic CTA: Read the Blog Post Frequency: Monthly Topic: News CTA: News Frequency: Monthly Topic: Customized Hot Topic CTA: Read the Blog Post Frequency: Monthly Topic: News CTA: News Frequency: Monthly Topic: Customized Hot Topic CTA: Read the Blog Post Frequency: Monthly Topic: News CTA: News Frequency: Monthly Topic: Customized Hot Topic CTA: Read the Blog Post Frequency: Monthly Topic: News CTA: News Frequency: Monthly Topic: Customized Hot Topic CTA: Read the Blog Post Frequency: Monthly Topic: News CTA: News Frequency: Monthly Email Topic: HubSpot Alerts that Customer Info Has Been Received Email #8 Topic: Promotional Support Materials Email #9 m Topic: Confira t ion of Integration (not automated) Email #1 Topic: Intent to Purchase, Hand Off (internal) Email Topic: HubSpot Sends Customer Info Email #2 Registration Email & Introduction
  • 36. Ready to Build Your Own Inbound Strategy? Visit pyxl.it/aztc to download an example inbound marketing strategy to help you get started.
  • 37. Questions? © 2010 Pyxl, Inc. © 2014 Pyxl, Inc. 2099 Thunderhead Road, Suite 301 1475 N. Scottsdale Road, Ste. 301 Knoxville, Tennessee 37922 Scottsdale, AZ 85224 865.690.5551 - info@thinkpyxl.com Follow us on Twitter @ThinkPyxl Visit us online at ThinkPyxl.com 480.745.2575 | info@thinkpyxl.com Visit us online at ThinkPyxl.com Email ndenton@thinkpyxl.com for slides!

Notas do Editor

  1. Introduce self & Pyxl, topic Offer to ask questions throughout
  2. Ask how many people are familiar with inbound/foing it now – may be able to move fast through first couple of slides.
  3. These stats necessitate the need for change and a new approach for doing things! That’s where inbound comes in!
  4. Traditional marketing is interrupt-driven. You’re interrupting someone’s day with marketing. With inbound marketing, your site and your content is the destination.
  5. Inbound marketing is about attracting strangers to your site with great content, converting visitors into leads through calls to action and valuable offers, nurturing those leads until you close them into customers and ultimately turning customers into evangelists for your brand.
  6. Of the people who do inbound? How many have an actually strategy in place? Before you jump into creating content offers and re-building your site with CTAs, you need a solid inbound strategy!
  7. Having a strategy is important because it’s incredibly hard to achieve your goals if you haven’t taken the time to map out your strategy and build a path to those goals.
  8. Process can be fairly complex, but for the purpose of this presentation, I’m going to try to simplify it.
  9. If your goal is X, you need to find the KPIs that map that goal. Explain TOFU & BOFU.
  10. This is an exercise we like to do with our clients, and sometimes it can be a bit sobering, but it helps set KPIs, based on the goal.
  11. Example
  12. Example
  13. Example
  14. Example
  15. Example
  16. Example
  17. Example
  18. Now you know what you’re working towards, and it’s time to move onto the next step.
  19. For us, we use BANT - Budget, Authority, Needs, and Timeline You have the information to build these. Just sit down and think about who your best customers are!
  20. Just an example, these can be built out a lot deeper. This exercise can take some time and you will likely have about 5 of these, maybe more.
  21. Once you have your personas built out, you’re going to need to spend some time creating the tactical plan to reach them online.
  22. Not going into reporting for time sake, but wanted to include it here to ensure it’s something that’s focused on within the implementation of the plan.
  23. Your website is the hub of your inbound marketing outreach. Is it setup to achieve your goals?
  24. Once your digital presence is in order, you need content to bring in visitors and leads. Map content to personas, as well as stages of the buying cycle.
  25. Start with Sample Susan
  26. Map content to personas, as well as stages of the buying cycle.
  27. Map content to personas, as well as stages of the buying cycle.
  28. Map content to personas, as well as stages of the buying cycle.
  29. Map content to personas, as well as stages of the buying cycle.
  30. Once you have content, you need to get traffic to it.
  31. Visualize the progression you want someone to go through and all the different paths they may take on the path to becoming not just a customer but an evangelist.
  32. That’s of course a lot to take in, so I felt like it might help to learn more about Pyxl’s strategy process.