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Mcafee cerias_symposium_2011
1. Global Study of Web 2.0 Use in Organizations Mihaela Vorvoreanu, Ph.D. Computer Graphics Technology Organizational Leadership and Supervision mihaela@purdue.edu Lorraine Kisselburgh, Ph.D. Department of Communication lorraine@purdue.edu Eugene Spafford Computer Science, CERIAS spaf@purdue.edu Preeti Rao Graduate Student, CERIAS raop@purdue.edu CERIAS
5. Benefits Importance New revenue streams 73% Communication & collaboration 57-65% Customer Service 40-45% Marketing 40% “Web 2.0 important for business operations” 42%
11. Global Study of Web 2.0 Use in Organizations Mihaela Vorvoreanu, Ph.D. Computer Graphics Technology Organizational Leadership and Supervision mihaela@purdue.edu Lorraine Kisselburgh, Ph.D. Department of Communication lorraine@purdue.edu Eugene Spafford Computer Science, CERIAS spaf@purdue.edu Preeti Rao Graduate Student, CERIAS raop@purdue.edu CERIAS