Manuela Guilherme, The European Public Sphere in Cosmopolitan Societies: A critical approach to multilingualism and interculturality in professional education. in Providus conference Diversity Management in Public Administration Organisations: Lessons from Best Practice, June 2011.

1. Diversity Management in Public Administration Organisations: Lessons from Best Practice Centre for Public Policy PROVIDUS Riga, Latvia June 2011

2. The European Public Sphere in Cosmopolitan Societies: A critical approach to multilingualism and interculturality in professional education Manuela Guilherme

3. 2010 Foreigners living in the EU are diverse and largely younger than the nationals of the EU Member States. Looking for example at the current age structure of nationals and non-nationals separately reveals that non-nationals bring a younger population to the EU. Ten most numerous groups of foreign citizens usually resident in the EU Member States (in millions) and as a share (%) of EU total foreign population, EU-27, 2009 China (2.1%) Germany (2.5%) UK (2.9%) Portugal (3.1%) Albania (3.2%) Italy (4.0%) Poland (4.6%) Morocco (5.8%) Romania (6.2%) Turkey (7.5%)

10. Guilherme, M. (2002) Critical Citizens for an Intercultural World . Clevedon: Multilingual Matters ‘ Operations’ available for a critical negotiation of meaning across cultures inter- and intra-nationally: Yet, final (definitive) judgements suspended (susceptible to be reviewed ) Decisions are to be taken ‘ Negotiation’ is intertwined with other operations Action is to be taken These operations are not necessarily to be performed in total or in this order. They are suggested as being available for intercultural performance

15. Biography Emotional Management Ethnography Communicative Interaction Diversity Management Intercultural Interaction Intercultural Responsibility Working in Multicultural Teams Intercultural Competence for Professional Mobility