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CONFIDENTIALwww.prolexic.com
The Broad Impact of DDoS: It’s More Than Just an IT Issue
www.prolexic.com
www.prolexic.com
The Broad Impact of DDoS: It’s More Than Just
an IT Issue
• DDoS attacks can bring websites down.
• When the website is down, it’s more than just an
IT problem.
• A DDoS attack can result in:
• Lost revenue
• Dissatisfied customers and a flood of calls
• Negative press coverage
• Lower stock prices
• Search engine rankings
2
May 2013 www.prolexic.com
www.prolexic.com
DDoS Attacks Go Beyond IT
• DDoS attacks can disrupt:
• Email systems
• Call centers
• VoIP (Voice over IP) telephone networks
• Accessibility for customers and employees
• Revenue flow when shopping carts are inaccessible
• All departments need to be prepared to take
action
3
www.prolexic.com
Estimating the Cost of a DDoS Attack
• Forrester Consulting has
found that an online
company loses an
average of US $220,000
per hour during an
unmitigated DDoS
attack
4
www.prolexic.com
What is Your Network’s Weak Link?
• DDoS attacks can affect different parts of your
network
• A malicious attacker will chose the one that will
do the most damage to you
• Examples:
• Application (Layer 7) DDoS attacks wreak havoc on
load balancers, apps and databases
• SYN floods may stop servers and routers
• UDP floods may impair routers only
• Content switches can easily be overwhelmed
5
www.prolexic.com
What You Can Do
• It’s not a matter of if, but when
• The companies that experience the fastest
and most successful DDoS attack mitigation
have:
• A dedicated DDoS mitigation service
• A well-tested, well-rehearsed response plan
• Run a simulated DDoS attack to confirm your
preparedness
6
www.prolexic.com
Three Features of a DDoS Mitigation Playbook
A DDoS mitigation playbook is a streamlined
response plan for:
• Managing communications
• Identifying key contact persons
• Organizing information for easy, fast access
7
www.prolexic.com
Minimize the Damage to Your Enterprise
• The damage from a DDoS attack can quickly
spin out of control
• Avoid collateral damage by recognizing the
broader impact of DDoS attacks – beyond the
IT department
8
www.prolexic.com
Download the Free White Paper
• Download the white paper The Broad Impact of DDoS: It’s
More than Just an IT Issue at
http://www.prolexic.com/impact
• The white paper includes:
• Details about a DDoS mitigation playbook and how it
can help you ensure a streamlined response in an
emergency
• Why a practiced response is necessary to limit the
damage from a DDoS attack
• Case studies of enterprises under attack.
• 12 questions to ask when evaluating a DDoS mitigation
service provider
9
www.prolexic.com
About Prolexic
• Prolexic Technologies is the world’s largest
and most trusted provider of DDoS protection
and mitigation services
• Prolexic has successfully stopped DDoS
attacks for more than a decade
• We stop the largest attacks that exceed the
capabilities of other DDoS mitigation service
providers
10

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The Broad Impact of DDoS: It’s More than Just an IT Issue

  • 1. CONFIDENTIALwww.prolexic.com The Broad Impact of DDoS: It’s More Than Just an IT Issue www.prolexic.com
  • 2. www.prolexic.com The Broad Impact of DDoS: It’s More Than Just an IT Issue • DDoS attacks can bring websites down. • When the website is down, it’s more than just an IT problem. • A DDoS attack can result in: • Lost revenue • Dissatisfied customers and a flood of calls • Negative press coverage • Lower stock prices • Search engine rankings 2 May 2013 www.prolexic.com
  • 3. www.prolexic.com DDoS Attacks Go Beyond IT • DDoS attacks can disrupt: • Email systems • Call centers • VoIP (Voice over IP) telephone networks • Accessibility for customers and employees • Revenue flow when shopping carts are inaccessible • All departments need to be prepared to take action 3
  • 4. www.prolexic.com Estimating the Cost of a DDoS Attack • Forrester Consulting has found that an online company loses an average of US $220,000 per hour during an unmitigated DDoS attack 4
  • 5. www.prolexic.com What is Your Network’s Weak Link? • DDoS attacks can affect different parts of your network • A malicious attacker will chose the one that will do the most damage to you • Examples: • Application (Layer 7) DDoS attacks wreak havoc on load balancers, apps and databases • SYN floods may stop servers and routers • UDP floods may impair routers only • Content switches can easily be overwhelmed 5
  • 6. www.prolexic.com What You Can Do • It’s not a matter of if, but when • The companies that experience the fastest and most successful DDoS attack mitigation have: • A dedicated DDoS mitigation service • A well-tested, well-rehearsed response plan • Run a simulated DDoS attack to confirm your preparedness 6
  • 7. www.prolexic.com Three Features of a DDoS Mitigation Playbook A DDoS mitigation playbook is a streamlined response plan for: • Managing communications • Identifying key contact persons • Organizing information for easy, fast access 7
  • 8. www.prolexic.com Minimize the Damage to Your Enterprise • The damage from a DDoS attack can quickly spin out of control • Avoid collateral damage by recognizing the broader impact of DDoS attacks – beyond the IT department 8
  • 9. www.prolexic.com Download the Free White Paper • Download the white paper The Broad Impact of DDoS: It’s More than Just an IT Issue at http://www.prolexic.com/impact • The white paper includes: • Details about a DDoS mitigation playbook and how it can help you ensure a streamlined response in an emergency • Why a practiced response is necessary to limit the damage from a DDoS attack • Case studies of enterprises under attack. • 12 questions to ask when evaluating a DDoS mitigation service provider 9
  • 10. www.prolexic.com About Prolexic • Prolexic Technologies is the world’s largest and most trusted provider of DDoS protection and mitigation services • Prolexic has successfully stopped DDoS attacks for more than a decade • We stop the largest attacks that exceed the capabilities of other DDoS mitigation service providers 10