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PGBS
COMPUTER AIDED TELEPHONE INTERVIEW: A REFORM
IN INTERVIEWING
CATI surfaced in the early seventies in US but its usefulness and predictable
nature earned appreciations from all parts of the globe. Even though critics did
their part in doubting success of CATI due to visualization limits and sensitive
subject transfer, its demand and success grew exponentially due to streamlined
usage and functionality. Let us explore further.
What is CATI and what are the upsides it avails?
CATI stands for Computer Aided Telephone Interview. It is a mode if evaluation
that is free of any geographic constraints. CATI telephone interviewing is quick
and efficient. It helps interviewer to ask questions by telephone and record the
answers. Technical feasibility also makes it superlative.
Reasons for success
CATI is a perfect blend of technology, focus and quality. It can easily assist
business entities that require quick collection of data. It offers an interactive
method which helps to conduct interviews and surveys. It is the future just
because it provides businesses with lot of accurate data because unimportant
data means useless data which has to be discarded. This costs more and is
inefficient in the long run.
Questionnaire
Questionnaires form the basis of the success of CATI. They help to build a
concrete foundation over which this technology can gain some advantage over
the individuals. A well prepared questionnaire not only contains accurate
information but will also have reflexive options also. Data collection and opinion
from individuals play an important part in preparing the perfect questionnaire.
Interviewer and Interviewee
The change that a good interviewer can bring is overwhelming. He can change the
overall mood of it by tackling situations accordingly. A bit of politeness and some
special focus on conversation abilities will surely earn good reputation. CATI
interviewers who are well versed with the techniques and methodologies
deployed in interviewing an individual will surely succeed.
Training motive
CATI surveys are not only useful for conducting sessions on a geographical
location but they are useful in time bound situations also. There is no restriction
when using it. Any time is a good time if the interviewee is all ready to take part in
it. The solutions, its transparency and efficiency are measured during every
interview to provide accurate data analysis.
Computer Aided Telephone Interview continues to be a solid statement in the
market and research wing just because of its robust application. The world is
demanding more which emphasizes on the growing concepts of CATI services.

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Computer aided telephone interview: A reform in interviewing

  • 1. PGBS COMPUTER AIDED TELEPHONE INTERVIEW: A REFORM IN INTERVIEWING
  • 2. CATI surfaced in the early seventies in US but its usefulness and predictable nature earned appreciations from all parts of the globe. Even though critics did their part in doubting success of CATI due to visualization limits and sensitive subject transfer, its demand and success grew exponentially due to streamlined usage and functionality. Let us explore further. What is CATI and what are the upsides it avails? CATI stands for Computer Aided Telephone Interview. It is a mode if evaluation that is free of any geographic constraints. CATI telephone interviewing is quick and efficient. It helps interviewer to ask questions by telephone and record the answers. Technical feasibility also makes it superlative.
  • 3. Reasons for success CATI is a perfect blend of technology, focus and quality. It can easily assist business entities that require quick collection of data. It offers an interactive method which helps to conduct interviews and surveys. It is the future just because it provides businesses with lot of accurate data because unimportant data means useless data which has to be discarded. This costs more and is inefficient in the long run.
  • 4. Questionnaire Questionnaires form the basis of the success of CATI. They help to build a concrete foundation over which this technology can gain some advantage over the individuals. A well prepared questionnaire not only contains accurate information but will also have reflexive options also. Data collection and opinion from individuals play an important part in preparing the perfect questionnaire. Interviewer and Interviewee The change that a good interviewer can bring is overwhelming. He can change the overall mood of it by tackling situations accordingly. A bit of politeness and some special focus on conversation abilities will surely earn good reputation. CATI
  • 5. interviewers who are well versed with the techniques and methodologies deployed in interviewing an individual will surely succeed. Training motive CATI surveys are not only useful for conducting sessions on a geographical location but they are useful in time bound situations also. There is no restriction when using it. Any time is a good time if the interviewee is all ready to take part in it. The solutions, its transparency and efficiency are measured during every interview to provide accurate data analysis.
  • 6. Computer Aided Telephone Interview continues to be a solid statement in the market and research wing just because of its robust application. The world is demanding more which emphasizes on the growing concepts of CATI services.