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CREATING HIGH
 PERFORMING
  EMPLOYEES
JIM MARTENEY



Los Angeles Valley College
      Jobs Program
HOW DO WE
 MOTIVATE
EMPLOYEES?
MYTHS OF MOTIVATION
MYTHS OF MOTIVATION
Myth #1
"I can motivate people"
MYTHS OF MOTIVATION
MYTHS OF MOTIVATION
Myth #2
"Money is a good motivator
MYTHS OF MOTIVATION
MYTHS OF MOTIVATION
Myth #3
"Fear is a damn good motivator"
MYTHS OF MOTIVATION
MYTHS OF MOTIVATION
Myth #4
"I know what motivates me, so I know
what motivates my employees"
MYTHS OF MOTIVATION
MYTHS OF MOTIVATION
Myth #5
"I can't comprehend employee
motivation -- it's a science"
TURN
TALENT
TURN
         TALENT


INTO PERFORMANCE
MARCUS
BUCKINGHAM



   CURT
 COFFMAN
BUILD ON STRENGTHS
 INSTEAD OF FIXING
    WEAKNESSES
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS

 1. Do I know what is expected of
 me at work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS




 2. Do I have the materials and
 equipment I need to do my work
 correctly?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS

3. At work, do I have the opportunity
to do what I do best everyday?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS




4. In the last seven days, have I received
recognition or praise for doing good work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS




5. Does my supervisor, or someone at
work, seem to care about me as a
person?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS

  6. Is there someone at work who
  encourages my development?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS




  7. At work, do my opinions
  seem to count?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS




  8. Does the mission/purpose of my
  company make me feel my job is
  important?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS


  9. Are my co-workers committed
  to doing quality work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS




  10. Do I have a best friend at
    work?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS

 11. In the last six months, has
 someone at work talked to me about
 my progress?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS




 12. This last year, have I had
 opportunities at work to learn and
 grow?
THE TWELVE QUESTIONS
THE TWELVE QUESTIONS


   Remember:
   Employees don’t equal
   equipment
Tips for Creating High
Performance Employees
10. Hire and Keep the Best
9. Eliminate the de-motivators
Create a Positive Climate


   Offer Positive
   Comments
Create a Positive Climate


   Offer Positive
   Comments
   No Encounter
   is Neutral
8. Expect the Best
7. Listen to Your People
You Have
Two Ears
You Have
Two Ears
One
Mouth
You Have
Two Ears
One
Mouth
Listen twice as
much as you talk
6. Make them a part of
an important team
Promote their importance
Promote their importance
Include them in a goal
Promote their importance
Include them in a goal
Promote their importance
Include them in a goal
Celebrate as a Team
We should
   have
celebrated
more often.
5. The Platinum Rule
The Golden Rule
The Golden Rule
Treat others as you want to be treated
The Golden Rule
Treat others as you want to be treated


  The Platinum Rule
The Golden Rule
Treat others as you want to be treated


  The Platinum Rule
Treat others as they want to be treated
The Golden Rule
Treat others as you want to be treated


  The Platinum Rule
Treat others as they want to be treated

Treat others as they need to be treated
4. Coach Not Criticize
Build on
their abilities




                  John Wooden
Build on
their abilities
      “A coach is
    someone who
        can give
       correction
   without causing
     resentment.”
                     John Wooden
3. Be Fair, Not Equal
Have a Flexible
Management Style
Have a Flexible
Management Style



   “One Size” of
   management
   does not fit all
   a bonus point
Have a Flexible
Management Style



   “One Size” of
   management
   does not fit all
   a bonus point
You’re the Lakers Coach
You’re the Lakers Coach




   You coach all exactly the same?
2. Create a Fun Atmosphere
What is the
opposite of work?
Not Play
Inaction
  Not Play
1. Lead With Enthusiasm
Use Your Power Wisely
Use Your Power Wisely

       Punishment
Use Your Power Wisely

       Punishment
Use Your Power Wisely

       Punishment

        Reward
Use Your Power Wisely

       Punishment

        Reward
Use Your Power Wisely

       Punishment

        Reward

       Legitimate
Use Your Power Wisely

       Punishment

        Reward

       Legitimate
Use Your Power Wisely

       Punishment

        Reward

       Legitimate

         Expert
Use Your Power Wisely

       Punishment

        Reward

       Legitimate

         Expert
Use Your Power Wisely

       Punishment

        Reward

       Legitimate

         Expert

        Charisma
Who was the best
personal manager or
supervisor you ever
encountered?
Thank
 You

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Creating hihgpoweredemployees

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