5. 5
Delivering savings and benefits
Procurement
Benefits
Visibility &
transparency
Efficiency
Compliance
Control
Cost saving
6. 6
Utilising data for savings & control
Expose and stop
suppliers charging
different prices to
departments for
exactly the same
products
Expose and stop
extreme prices
being paid by
departments for
exactly the same
products
9. 9
Using data to track against process
Within
local area
60%
Out of local
area
40%
No, 26%
Yes, 68%
Unclassified, 6%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
What is our online spend with
SMEs?
Where is my spend
going?
10. 10
Making it all add up
• Procserve commissioned BDO LLC to conduct a
rigorous, independent assessment of the benefits
of using the Procserve Commerce Network
• These were found to include savings in Price,
Process, Resource and Sustainability
• BDO’s findings were used to benchmark an
organisation's procurement maturity against the
savings that could be achieved
• This resulted in the production of an online
savings calculator
(http://thecalculator.procserve.com/)
14. 14
Resourcing for success
Our guidelines suggest the customer will need to resource 2 – 3 FTE for the
project, both setup and roll out. Typical roles are illustrated below:
Moving to business as usual the customer should plan for 1 – 2 FTE to fulfill
the requirement to maintain content and support the solution.
15. 15
Supplier OnBoarding
Identify
Categorise and
Prioritise
Engage Enable Transact Support
Identify The objective of the identify phase is to capture the total supplier base of the customer so it
can be analysed and prioritized in the next phase.
Categorise and
Prioritise
Understand which suppliers are required to trade with through Procserve, and what level of
connection / content is required, and in what order should they be targeted.
Engage This step will engage and influence suppliers to ensure that they are on board with the
expectations on them and the timescales
Enable Provide support to the supplier through registration so that they can trade electronically.
Additionally where appropriate work with the supplier to make content available.
Transact The supplier is now ready to trade, activity should be monitored through early life to ensure
the optimum solution is being embedded
Support This step is to acknowledge the need for on going support to suppliers.
16. 16
Supplier enablement
Basic
Very Low. No action on
suppliers. Single or Bulk-
Upload via SD
Suppliers receive PO and
RFQ. Capture MI
STAGE EFFORT BENEFIT
Registered
Low. Limited effort from
suppliers – complete
questions and Ts&Cs
Suppliers can return
Quotes. More supplier
data captured for MI.
Content Enabled
Medium – High
depending on scope and
website integration
Simplified purchasing.
Price comparisons
eInvoice Issued
Low – High depending on
mandation approach and
back-office integration
AP efficiencies
18. 18
Who is Procserve?
• A HMG security accredited B2B SaaS business
• Procserve develops, implements and manages eMarketplaces
for the UK Gov’t, Welsh Gov’t, Police, Travel,
Telecommunications and Manufacturing to name just a few
• Founded in 2006 to deliver the Gershon review goal
of an ‘e-hub’ for Government
• Headquarters in Westminster
• Privately held
– Venture of PA Consulting Group
19. 19
Procserve
Allows you to securely and efficiently trade
anything with anyone through a secure
cloud, enabling maximum business benefits
through visibility and controls to deliver
genuine bottom-line savings.
20. 20
The largest UK public sector commerce network
17,000 Active Buyers
1,200 Buying Organisations
32,000 Suppliers
(60% are SMEs)
Over £2b transactions so far…
£1b in last 12 months
21. 21
Procserve in action…
‘A multinational stationery supplier, who receives
orders through both ERP and marketplace solutions,
advised that the set up time on Procserve is
negligible. This compares in this company’s experience
to significantly longer set up times for some alternative
marketplaces and ERP interfaces.’
BDO report April 2013 The customer service provided by Procserve
following implementation has been highly
commended by buyer and supplier
organisations interviewed.
Independent review of NPPH – Sept 2013
‘’This project can make a real difference and make the Public
Sector more joined up across Wales.”
Mike Melville, xchangewales Programme Manager
“We firmly believe that the use of xchangewales eTrading will
create efficiencies for both the Public Sector buyer community and
their suppliers. Access to collaborative procurement
arrangements and best value for money goods and services will
support the delivery of benefits across the Welsh Public Sector;
whilst suppliers have greater access to their customers.
Jane Hutt, Welsh Assembly Government, Minister for Budget &
Business
‘Improving efficiency is no longer
a nice to have, it is mission critical
and a key consideration for
everything we do.
Our vision was to use technology to
transform the way everyone within
the Council works and deliver real
cost and time savings, and Procserve
is a fundamental enabler to
realising that.’
Adam Richens, Chief Financial
Officer, Borough of Poole
9% price
savings
50%
back
office
savings
7m
transactions
32,000
suppliers
Multi
ERP
integration
3
awards
1,200
buying
orgs
370
years
experience
17,000
individual
buyers
£2.2bn
transacted
94
integrated
clients
SaaS
Proven
Products
8
communities
Security
accredited
Granular
data