1. Confidential
Enterprise Information
Center of Excellence
Tenet Account: Office of Strategy & Governance

2. Services
Office of Strategy & Governance (OSG)
Confidential2
Facilitates the discussion of IT strategy and IT
governance concerns between Dell Services and
Tenet Healthcare
Uses the practice of Enterprise Architecture to
establish a framework of information and process
resources that provides guidance on
 IT Strategy & Enterprise Planning
 IT Governance
 Business & IT Capability Development
 Technology Selection
 Solution Design
Enterprise Architecture Framework
The OSG uses an Enterprise Architecture
Development Method based on TOGAF - the industry
standard for the practice of Enterprise Architecture

3. Services
Office of Strategy & Governance (OSG)
Confidential3
 Led by the Tenet Account’s Chief Technology Officer
 Composed of a small team of Architects
 Works directly with Tenet’s ISD leadership
team on strategy and governance concerns
Chief
Technology
Officer
Enterprise
Architect
Principal
Business
Architect
Principal
Information
Architect
Principal
Integration
Architect
Principal
Technology
Architect
Tenet Account
Client Executive
Office of Strategy & Governance (OSG)
Strategy Governance

4. Services
Centers of Excellence
Confidential4
Each Center of Excellence (COE)…
 is chaired by the Principal Architect for
the corresponding Enterprise
Architecture Domain
 provides a forum for developing a
shared vision for key enterprise
capabilities - “Cornerstone Capabilities”
 is composed of architects, technical
leads, SME’s and product mangers
from across the enterprise
 provides bi-directional communication
for strategy & governance concerns
between the OSG and product / project
teams
The Office of Strategy & Governance (OSG )
sponsors four Enterprise-level Centers of Excellence
Office of Strategy
& Governance
Business Process
Center of Excellence
Information
Management Center
of Excellence
Application Services
&
Integration Center
of Excellence
Technology Services
Center of Excellence
Chaired by: Gabe Long
Principal Technology
Architect
Chaired by: Venu Mallela
Principal Business
Architect
Chaired by: Kevin Kline
Principal Information
Architect
Chaired by: TBD
Principal Application
Integration Architect
COE Sponsor: Jeff Blackmore
Acting CTO &
Enterprise Architect

5. Services
Confidential5
Enterprise Cornerstone Capabilities
Business Rules
Management
Enterprise
Business
Process
Management
Center of
Excellence
Business Process
Orchestration
Business Process
Activity Monitoring
Business Process
Simulation &
Optimization
Business Process
Design &
Reengineering
Business Process
Analytics and
Performance
Reporting
Business Process
Integration
Enterprise
Technology
Services
Center of
Excellence
Automated
Provisioning
Platform Services
Management
Network Services
Management
Dynamic Resource
ManagementService Monitoring &
Performance
Management
Storage Services
Management
Data
Architecture
Management
Data
Development
Data Operations
Management
Data Security
Management
Master Data
Management
Data
Warehousing
&
Business
Intelligence
Document &
Content
Management
Meta Data
Management
Data Quality
Management
Enterprise
Information
Management
Center of
Excellence
Enterprise Business Process Management Enterprise Information Management
Enterprise Application Services & Integration Enterprise Technology Services

6. Services
Enterprise Information Management
Cornerstone Capabilities
Confidential6
The EIM Cornerstone Capability Model…
 is a heuristic model for better understanding
fundamental EIM capabilities
 provides a top-level representation of
fundamental EIM capabilities from an industry
perspective
 establishes common industry-based
vocabulary for discussing EIM inside and
outside of the Dell / Tenet organization
 provides a comprehensive structure for the
assessment and planning of EIM capabilities
 Defines key EIM concepts so that business
and IT strategic goals can be aligned with
current and future EIM capabilities
The OSG uses an Enterprise Information Management
capability model that is based on DMBOK - the
industry standard for the practice of Data Management
Enterprise Information Management
Capability Model

7. Services
Enterprise Information Management Center of
Excellence (EIM COE)
Confidential7
The Enterprise Information Management Center of
Excellence…
 is sponsored by the OSG
 Is chaired by Kevin Kline - Acting Enterprise
Information Architect & Dell Healthcare Informatics
Practice member
 develops a shared vision for enterprise information /
data management
 ensures the alignment of EIM “cornerstone
capabilities” with the strategic goals of the business
 provides a forum for information / data owners &
stewards from across the enterprise to collaborate
 promotes the establishment of a shared EIM platform
able to support commonly occurring information
management needs like ETL, EDW and BI
 supports the creation of an Enterprise Data
Governance Program by vetting standards,
processes, and best practices for data governance
Clinical Services
Data Architects,
DBAs & Platform
SMEs
Patient Services
Data Architects,
DBAs & Platform
SMEs
Financial Services
Data Architects, DBAs
& Platform SMEs
Corporate Services
Data Architects,
DBAs & SMEs
Extended Enterprise
Conifer, Partners &
Vendors
Organization & Culture
Technology Activities
Roles &
Responsibilities
Methodologies &
Techniques
Models & Artifacts
Selection Criteria
Common Tool Sets
Platform Roadmap
Service Roadmap
Enterprise-level Forum
Collaborative Governance
Cross-Function Concerns
Guidance & Oversight
Communication
EIM Capability Development
Shared EIM Platform
Info/Data Governance
Mentoring & Training
Ownership & Stewardship
Qualified Skill Sets
Change Management
Standard Procedures
Solution Design
Best Practices
Methodologies
Enterprise Conceptual Data Model
Data Governance Practices
Capability Assessments
Architecture Patterns
Technology Standards
Enterprise
Information
Architect
Enterprise Information Management
Center of Excellence

8. Services
EIM Center of Excellence Proposed Activities
Confidential8
Activity Roadmap
• EIM Platform & Infrastructure Inventory
• EIM Platform & Infrastructure Configuration Management Processes &
Procedures
• EIM Capability Catalog
• EIM Capability Assessment & Gap Analysis
• EIM Capability Roadmap
• EIM 2-year Technology Roadmap
• EIM 5-year Strategic Plan
• Information Governance Processes

9. Services
Thank You
Confidential9
Jeff Blackmore
Office of Strategy & Governance
Dell Services - Tenet Account
Jeff_Blackmore@Dell.com