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Ppma final slides for april 16 presentation naomi stanford
1.
The Engagement Conundrum © iperform
systems 2015
2.
Employee Engagement Positive Psychology Leadership Employee Wellbeing Change Management Practitioner DirectorAcademic Writer
3.
iPerform Steve Backley OBE
Paul Hannam MA, FRSA Roger Black MBE © iperform systems 2015
4.
Part One A Brief
History of Employee Engagement © iperform systems 2015
5.
Origins of Employee
Engagement © iperform systems 2015 “the harnessing of organisation membersʹ selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performances" William Kahn 1990
6.
© iperform systems
2015 What have we learned about Employee Engagement in the last 40 years?
7.
© iperform systems
2015 Employee Engagement in 1975
8.
© iperform systems
2015 Employee Engagement in 1975You can’t force someone to be engaged
9.
© iperform systems
2015 We don’t just come to work for money Employees want more than a Salary
10.
© iperform systems
2015 Employee Engagement in 1975 Charismatic Leadership is not enough
11.
© iperform systems
2015 Employee Engagement in 1975Trust is Vital
12.
The Benefits of
Employee Engagement Higher Productivity & Performance Improvement in Bottom Line Increased Employee Retention Reduced Sickness, Absence & Stress Better Customer Satisfaction Greater Creativity Improved Wellbeing & Morale More Attractive to Talent
13.
Employee Engagement is
the Optimal Strategy for Sustained High Performance
14.
Employee Engagement Drives Organisational
Performance © iperform systems 2014 Employee Engagement Individual Performance Value Customer Satisfaction Customer Loyalty Organisational Performance
15.
© iperform systems
2015 Employee Engagement in 1975Most Programmes don’t work
16.
© iperform systems
2015 71% of Employees are disengaged or only ‘partially engaged’ Dale Carnegie, 2012
17.
70% of Employees in
the Public Sector are Disengaged © iperform systems 2015
18.
Meet Jim -
One of the 70% © iperform systems 2015
19.
How are we
going to Engage Jim? © iperform systems 2015
20.
© iperform systems
2015 Pay him more? Send him on a Workshop? Ask him to Complete a Survey? Tell him to be engaged at his annual review? Make him Employee of the Month? Set up a Dress Down Friday?
21.
Part Two How to
Improve Employee Engagement © iperform systems 2015
22.
© iperform systems
2015 Disengaged Present Engaged Flourishing Building The Flourishing Organisation
23.
The Biggest Lesson
from Psychology. Leadership & Change Management © iperform systems 2015
24.
Change comes from Within ©
iperform systems 2015
25.
Determinants of Happiness Set
Point 50% Intentional Activities 40% Circumstances 10% Predisposition Lifestyle Education Conditioning The Practice of Happiness
26.
Factors influencing Employee Engagement Extrinsic
Factors Intrinsic Factors 45% Inner Drive Meaning 55% Pay Management Environment
27.
We need Extrinsic
& Intrinsic Engagement Self Improvement Emotional Intelligence Develop New Habits Practice & Journaling Transformational Leadership Incentives Team & Peer Support Measurement Systems & Processes Intrinsic Extrinsic © iperform systems 2014
28.
Focus on Changing
the Intentional Activities of your Employees rather than Changing their Circumstances © iperform systems 2015
29.
Intrinsic Engagement © iperform
systems 2015
30.
© iperform systems
2015 We have Everything we Need to be Engaged! The Principles of Intrinsic Engagement
31.
Help Employees Engage
Themselves © iperform systems 2015 The Principles of Intrinsic Engagement
32.
© iperform systems
2015 Employees have all the natural resources they need to Flourish and Perform at their Best.
33.
© iperform systems
2015 Our Natural Resources include Resilience Optimism Self-Motivation Being Calm & Thinking Clearly Taking Personal Responsibility Agility Resourcefulness
34.
Focus on Personal
Development © iperform systems 2015
35.
© iperform systems
2015 Authentic
36.
Taking Action & Practice ©
iperform systems 2015
37.
Effective Maintenance © iperform
systems 2015 Precontemplation Contemplation PreparationAction Maintenance
38.
Flourish through Change ©
iperform systems 2015
39.
Self Efficacy © iperform
systems 2015
40.
© iperform systems
2014 Growth Mindset
41.
Agile Collaborative Emotionally Intelligent Creative Resilient Growth Mindset Resourceful Engaged The 21st Century
Public Servant Entrepreneurial
42.
You can Satisfy
all your Needs at Work © iperform systems 2015
43.
Part Four What Next? ©
iperform systems 2015
44.
The last 40
years © iperform systems 2015 Job Satisfaction Employee Engagement Intrinsic Engagement1975- 1990 1990 - 2015 2015 - Commitment to work Hygiene Factors OK Good working conditions Extrinsic motivation Trust Values Alignment A Fair Deal External Initiatives Meaning Personal Growth Wellbeing Flourishing + +
45.
Old Habits & Patterns Self
Awareness Self Regulation Self Improvement Self Actualisation The Great Adventure
46.
Make Engagement your Keystone
Habit
47.
The Flourishing Organisation © iperform
systems 2015 Supporting Employees Feel and Perform at their Best
48.
http://iperformsystems.com/engagement-ebook-pdf/ Or contact me
at Paul@iperformsystems.com
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