An effective policy management software vendor is the one that provides useful resources for its customer. We have combined the top 5 resources that we think are extremely beneficial for our clients.

1. TOP 5 POLICY
MANAGEMENT
SOFTWARE RESOURCES
HEALTHCARE WORKERS
VALUE

2. 1) Knowledge
Center
Available to clients and prospective clients, the Knowledge Center is an online resource on the
PolicyMedical website that hosts various articles, whitepapers, and ebooks.
These are educational resources available to anyone who wants to learn more about the world
of document management in the healthcare industry.
The articles posted are written by our very own PolicyMedical team members, including the
CEO, Saud Juman, and include topics such as Best Practices for training staff on a new policy
management system and understanding what policy management system would suite your
healthcare facility best.
These articles, whitepapers, and ebooks are designed to help you make the best decision
possible for your facility – even if that means that another document management system is the
right one.

3. Webinars
Regular educational webinars on topics important to the policy
management and healthcare industries are important as it is an always-
evolving situation.
We make our webinars available through the Knowledge Center on the
PolicyMedical website, which is accessible to anyone that would like to
view it.
With topics such as Best Practices in Healthcare Policy Management,
these webinars are informative demonstrations that can help you in the
decision making process of implementing any policy management system.

4. How-to Videos
If How-to Videos are made available to clients this can be hugely
appreciated.
We have specifically tailored videos for PolicyManager and
ContractsManager, but we also make a lot of videos on various topics
such as healthy living.
Good videos should cover many specific functionalities and also provide
lessons on each user level.
An efficient client interactions team should create courses with detailed
curriculum.
Such videos will help any new, and experienced user, learn, or brush up
on their policy management software knowledge.

5. Support Portal
A good support portal is an invaluable resource if made available to healthcare workers.
Regularly updated, a support portal should be the all-around go-to spot for users of
healthcare policy management system.
It should include step-by-step guides, quizzes and release notes to help users navigate
through their system effectively.
Quizzes assist users in understanding their capabilities with the software and covers.
In addition, release notes should list out all the recent upgrades and fixes to the system;
these improvements to the system should be scheduled monthly so that clients are kept
up to date.
The release notes provide detailed documentation on what those improvements are, so
clients can keep up to date with the software.

6. Feedback and Requests
There is nothing policy management healthcare vendors appreciate more than the feedback
given to them from the users of the system; ultimately, who knows what you need more than
you?
A vendor should do their best to provide clients with an easy-to-use system that
accommodates the variations and differences of each facility; hence good software is
customizable.
However, many people find the best feedback they receive is directly from the clients
themselves.
In the support portal, good applications should allow the capability for each level of user to
provide feedback, whether that be improvements they would like to see in the system, or
suggestions of an entirely new functionality.
An engineering team will keeps these suggestions and often implements them into the
system in future releases; many of the most popular features often come from clients.

7. Additional Assistance
Our team, at PolicyMedical, constantly tries to create and compile
resources to provide our potential and existing clients with the help they
require. After navigating through our resources, you may find that we
have a very comprehensive pool of options and guides, or you may find
that you require something completely different. Regardless, if you
would like to find out more about our healthcare policy management
software and what we have to offer, please contact us.

8. ThankYOU
policymedical.com