1. CCTV Central Monitoring
System
CONFIDENTIALITY STATEMENT
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be used solely for evaluating SDL. Customer, by accepting this document, agrees
that neither this document nor the information disclosed herein, nor any part
thereof, shall be reproduced or transferred to other documents, or used or
disclosed to others for any purpose except as specifically authorized in writing by
SDL.
Copyright © SMARTDRIVE LABS TECHNOLOGIES INDIA PVT LTD. All rights reserved. All
product and company names mentioned herein are trademarks or registered
trademarks of their respective companies.
Our Location:
SmartDrive Labs Technologies India Pvt. Ltd.
# 521, 4th Main, 4th Block,
HBR Layout, Bangalore – 560 043
Karnataka, India.
Submitted by:
Mr. Mahesh Kumar
CTO
mahesh@sdlglobe.com
www.sdlglobe.com
Date of Submission:
, 2014

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Our Understanding
Overview
There will be a team of observers in the central monitoring unit who shall be assigned and
monitoring the surveillance cameras for specific number of stores. The number of cameras for all the
stores and their IP address will assigned to the specific observers. If there are any incidents found by
the observer while monitoring, they should be able to trigger an alert through the application and
alert the corresponding store managers.
SDL remote video monitoring system is an ultimate management tool for any retail shops, especially
for the chain stores.
The top management can employ CCTV and DVR system in most of its shops for central
management. They can monitor the instant video of each shops simply on his office computer
through the phone line, Internet or mobile network connection.
The top management in office can perform simultaneous multi-store monitoring. They can also
monitor up to 16 locations of each store wherein only a unit of Video Recording Server connecting to
Scope
This document covers the scope of the project forCCTV central monitoring system. The client requires a
software application which can convert the existing analog videos into digital format which shall be
continuously monitored by a team of observers. The client presently has 54 different store locations where
the cameras have been installed. The observers need to access all the videos in one location. The observers
should be able send alerts for any incidents observed to local store managers. Workflows to setup the
reporting items, assigning observers for each location and alerts for incidents have to incorporated into the
software. Our understanding for the various features required for this application are given below:

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16 cameras and alarm systems is installed. Upon alarm occurrence, immediate video recording and
alarm dial-back can be run automatically by remote CCTV and DVR system. The recorded pre- and
post-alarm video inside video recording server can be used for visual alarm verification.
Main Features:
 Simultaneous monitoring on a number of stores and let the managers to have a thorough
understanding on the business operation and security
 Allocation of staff's duties and manpower
 Alarm system connection: allow instant video recording and auto-alarm dial-back
 Programmable video recording: monitor and record each store's real-time video
 Compatible with telemetry systems: keep track of each store from different angles
Remote CCTV system offers the users with fast, real-time, reliable and efficient remote visual
monitoring and alarm verification solution. Its main features include:
 Auto-alarm dial-back and visual verification upon alarm occurrence
 Highlighted image transmission for verification
 Alarm logs for easy reference
 Simultaneous multiple-site monitoring
 Password protection to avoid unauthorized usage
 Reliable operation with self diagnosis and recovery
Whenever there is alarm event, on-duty staff in the alarm centre can view the live image on the
computer by controlling the pan/tilt/zoom of the cameras before making any follow-up actions. In
addition, the entire event starting from pre-alarm video to post-alarm video can also be recorded.
Police can then make use of the entire recorded video to undergo in-depth investigation.
Mobile: Mobile monitoring solution enables managers to view real time video with a mobile phone
through 3G and GPRS data network while they are not physically in office. This let managers handle
the real situations of their offices at anywhere in anytime with ease and convenience.
Surveillance DVR Remote Access iPhone / iPad App Setup
DVRs are remotely accessible on iPhone and iPad using the Mobile CMS iOS application (To be
developed and designed by us). The app will allow users to view all cameras connected to their DVR
live from the app and view all the alarms as per the parameters preset in the system.
Mobile APP Product features: (Assumptions)
 Arming and disarming of the alarm panel via app
 Status of the alarm panel can be accessed worldwide
 Individual zones can be switched on or off
 Wireless power sockets can be manually switched
 Log files (event logs) can be called up, allowing you to shed light on all events and
alarms that have occurred, with sorting function
 Alarms can be deactivated and are also displayed in the app

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 The app can optionally be password protected in order to prevent unauthorized
access
 The HD version for iPad with completely adapted user interface
 Up to three control panels can be managed at once
 Wizards for simplified control panel and camera setup
 Universal app: buy it once and use it for both the iPhone and iPad
 Saving of camera snapshots on your mobile device
 Push notification to your iPhone and iPad
Role Based Access
 The application should allow users to be added and the roles to be defined.
 Each user will be assigned different access levels – Observers and managers
 The observers in the central monitoring unit should be able to send alerts of any incidents to
managers at the corresponding locations.
 The number of cameras in every store and the departments in which they have been installed
should be captured.
 They should be able to send alerts for any incidents in their corresponding stores. The
managers should be able to view reports in the corresponding stores.
 The Admin role will be able to view all the reports and assign user levels for each role.
Setup Reporting Items
 For all the stores there will be user level access given for observers and managers.
 They should be able to set up the reporting items for their corresponding stores.
 View reports for the reporting items in each store.
 Masters can be created to add new reporting items.
 Observers’ team monitoring all the stores shall be able to view the reporting items of the
assigned stores.
Reports & Alerts
 Reports and alerts should be provided at every store level.
 The application should be configurable to trigger the type of alerts for the
corresponding incidents.
 The central monitoring system should be able to view reports at each store level.
 Any incident should automatically trigger an alert to the central monitoring system.
Key Points
1) Allocation of Observer To Stores -- No. of Cameras -- IP Address

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2) To all Stores --- Reporting Items setup
3) App alerts should show if any incident is reported by the observer
4) Observer/ Stores manager -- Roles will be created.
5) User level stores allocation for managers to receive alerts and view reports
6) Observer – User id level stores allocation to be done
7) Admin Role will be able to do all of both.
Security Management System
Stores ID location address
Responsible
Manager
Stores
number
Manager
Number
User defined
fields :4 or 5
Allocation of
Observer To Stores
-- No. of Cameras --
IP Address
Stores --- Reporting
Items setup
Camera IP address
-- person details
Reporting items --- App Alert Call 911 Call Manager
Call
owner
Call
Stores
Stores timing times y
work delay times y
Theft internal times y
external times y
Uniform y
Employee
Drugs y
Customer
Service y
Emergency fire y
power
outage y

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Camera y
IT issues y
Accident y
Fuel Spill y
Unlawful
activity y
Damage y
Employee
Personal
Usage y
Personnel
Shortage
No. of
days
continuous
then send
the
snapshot y
Fight y
Store Closure
No. of
times
closed /
No. of
Hours
closed y
Sales outside
Counter y
Sales in
Parking lot y
Bullet proof
door lock y
Weapon y
Stores
Cleanliness y
Using Stores
Merchandise y
Note:
1. App alerts should show if any incident is reported by the observer
2. Observer/ Stores manager -- Roles will be created.
3. User level stores allocation for managers to receive alerts and view reports
4. Observer – User id level stores allocation to be done
5. Admin Role will be able to do all of both.

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System Requirement
‐ Microsoft Windows XP with SP2 / Windows Vista / Windows 7 / Windows Server
2003 / Windows Server 2008
‐ Display adapter with 256 MB memory or above
‐ 4 GB system memory
‐ 1 TB free hard disk space

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‐ Microsoft DirectX 9.0c or above
‐ Microsoft .NET Framework 4.0 or above
Preparation
Select Net Service module, and then add the events which would like to be received by CMS Client to
the Event of Interest as follows:

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Make sure that the users of the CMS Client have permission to access channels through Remote
Connection

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Modules
Functions of CMS are worked in module form. Please enable the module with the function you want
to use. There are four modules available in CMS at present, which are Live View, Playback, E‐Map.
Live View
Live View module is used to view live videos and control PTZ cameras; simple window patrol is also
supported in this module.
View Setup
To enable live view, please tick the “Enable” checkbox of Live View module first and then add a new
grouper in the View List. Second, add a new view under a grouper. Please note that Live View
module only supports window patrol among views under the same grouper. Therefore, if a
window patrol is supposed to be done among multiple views in the Live View module, please tick
“Enable View Sequence” and place these views in a same grouper
View Display Name ‐ User defined name of the view, which will be used in the CMS.
Stay Time on View Sequence (in ms) ‐ How long will the view stay on the screen if window patrol is
used.
Enable Smart Streaming ‐ If this option is enabled, CMS will automatically decide when to stream a
video instead of streaming all videos concurrently during window patrol.
Enable View Preload ‐ During window patrol, CMS will start to load the videos of the next coming
view when current view is shown up on screen if this option is enabled. It can make switching
between views smoother.
Playback
Playback module is used to replay recorded videos in servers. To use this module, please tick the
“Enable” checkbox of Playback module in Setting.
E‐Map
E‐Map allows user to identify the location of cameras and devices on a map. When an alarm is
triggered, an alarm message will show up on the Alarm List, user can pop up the alarm video and see
where this alarm occurs. Settings of E‐Map can also be imported and exported for further usage.

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ContactUs
Our Location:
SmartDrive Labs Technologies India Pvt. Ltd.
# 521, 4thMain, 4th Block,
HBR Layout, Bangalore – 560 043
Karnataka, India.
Sales Enquires:
Mr. Mahesh K Parvathareddy
mahesh@sdlglobe.com
http://www.sdlglobe.com
Business Partnerships:
Ms. Vani Sathvik
vani@sdlglobe.com
http://www.sdlglobe.com/