The following is a presentation that explores the roles entrepreneurs take in a private-collective community. The focus is on how entrepreneurs position themselves structurally, maintain diverse ties to understand a community, and develop a shared language and contribute to a private-collective community within the framework of an open entrepreneurship business model.
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Open Entrepreneurship: Exploring the Role of Entrepreneurs in Private-collective Communities
1. Open Entrepreneurship:
Exploring the Role of Entrepreneurs in a
Private-Collective Community
Paul M. Di Gangi, Ph.D., Security+, CISSP
Robin Teigland, Ph.D.
Zeynep Yetis
Acknowledgements: We would like to thank the faculty of Aalto University and the Copenhagen Business School for their valuable feedback. We
would also like to extend a thank you to the participants of the OUI (MIT), Open Innovation Workshop (Imperial), Academy of Management
2012, ASONAM 2012, and Sunbelt 2012 Conferences. Lastly, we would like to particularly highlight Eric von Hippel, Ajey Mehra, and Tomas
Larsson for their unique contributions towards improving this manuscript.
2. Overview
Introduction & Background Motivation
Theory & Research Question Social Capital
Research Methodology & Results OpenSimulator
Discussion & Limitations Contributions
Thank You!
3. Business Models
• Definition
– “The conceptual foundation that determines how an
organization creates and captures value.” (Johnston et al., 2008)
• Purpose
– Develops the Boundary of the Firm (Chesbrough, 2003; 2006)
• Articulates vision for value creation
• Provides guidance for the value creation processes / strategy
4. Business Model Evolution
Growth of ICTs (Wagner & Majchrzak, 2006-7)
New Forms of Organizing (Chesbrough, 2003; 2006)
User-driven Innovation (von Hippel, 1988; 2005; Di
Gangi & Wasko, 2009)
Closed Open
?
2/6/2013
5. Private
- Collective Model
A network comprised of
individuals, organizations, and/or interested parties who
share resources to privately produce a public good that
accomplishes a personal and shared goal.
(adapted from von Hippel & von Krogh, 2003,
Kollack, 1998; 1999; Lerner & Tirole, 2002)
7. Private-Collective Communities
Organization (Dahlander & Wallin, 2006; Dahlander &
Magnusson, 2008, Chesbrough, 2006; West & Gallagher, 2006)
User (von Hippel, 2005; Shah, 2006; von Krogh et al., 2012)
8. Entrepreneurs Present in PCC’s
Teigland, Di Gangi, and Yetis
(Under Review – Information Systems Research)
Entrepreneur: Definition
• Variety of Definitions (Howarth et
al., 2005; Stevenson, 2006)
Any individual who founds an
organization for the purpose of
obtaining economic benefits
through the sale or use of his/her
product and/or service.
(Adapted from Shane & Venkataraman, 2000)
10. Social Capital Theory
Social relationships and social capital are an
important influence on the development of intellectual
capital.
(Nahapiet & Ghoshal, 1998; Wasserman & Faust, 1994; Coleman, 1988; Gulati &
Garguilo, 1999)
Structural Relational Cognitive
Systems of
Actor Connections Actor Bonds
Meaning
11. RQ
How do Entrepreneurs contribute to building
social capital within a Private-collective
Community?
• How do Entrepreneurs position themselves?
• How do Entrepreneurs contribute to the community?
• How do Entrepreneurs shape the culture of the
community?
12. Overview
Introduction Motivation
Theory & Research Question Social Capital
Research Methodology & Results OpenSimulator
Conclusions Contributions
Thank You!
15. Structural Capital
• Definition
– The properties of the social system and of the network as a
whole that describes the impersonal configuration of linkages
between actors in a network. (Nahapiet & Ghoshal, 1998)
– Absence or Presence of Ties (Scott, 1991; Wasserman & Faust, 1994)
– Density of Ties (Tichy et al., 1979)
•Measures
– Overall Network Density (Whole Network Structure)
– Individual Centrality (Eigenvector, Closeness, and Degree)
– Structural Holes (Bridge Relationships)
16. Relational Capital
• Definition
– The assets, information artifacts, and/or actions taken by
individuals to establish actor bonds. (Nahapiet & Ghoshal, 1998;
Hakansson & Snehota, 1995)
– Understanding of Expectations, Obligations, and/or
Identification (Coleman, 1988; Fukuyama, 1997; Granovetter, 1985; Nahapiet &
Ghoshal, 1998; Putnam, 1993)
•Measures
– Heterogeneity of Ties (Holistic Understanding of Actors)
– Turnover Roles (Maintaining Institutional Norms)
17. Cognitive Capital
• Definition
– The shared representations, interpretations, and meanings
of systems among individuals in a network. (Cicourel, 1973;
Giddens, 1974)
– Shared language, code, and narratives that act as boundary
spanning objects to foster collaboration (Nahapiet & Ghoshal, 1998)
•Measures
– Textual Analysis of Distribution Lists (Language)
– Intellectual Property Contributions (Shared Code Objects)
18. Social Network Analysis
Using tie data from distribution lists, created
a network model of community with Actor
Type as attribute data (UCINET)
ANOVAs
19. Textual Analysis
Word Burst: Identifies the words most characteristic of a certain
person or group focusing on words over-represented in a sample or
portion of text compared to the entire text using the “probabilistic
generative model” (Kleinberg, 2004)
Yetis, Teigland, & Di Gangi (2013)
23. Structural Capital Actor Group Degree Closeness Betweenness Eigenvector
Structural
Hole
Academic Emp 9.56/6.50 46.77/43.55 0.90/1.63 9.30/9.33 22.67/14.21
Entrepreneur 11.85/9.23 48.70/46.55 1.53/2.51 11.47/13.44 27.83/20.00
Hobbyist 7.39/5.69 45.84/44.34 0.580.65 7.87/9.26 17.41/12.33
Periphery 1.07/1.09 37.78/36.86 0.03/0.03 1.37/2.31 2.51/2.35
Large Firm Emp 10.34/5.32 48.10/33.15 1.04/0.54 10.75/9.42 24.33/11.64
Non-profit Emp 6.78/7.55 46.84/43.37 0.15/0.82 7.77/10.43 16.67/16.5
Pub-fed Emp 9.96/6.60 47.43/45.49 1.08/0.59 9.70/10.00 23.00/15.00
Pub-local Emp 5.63/6.60 46.75/45.20 0.20/0.53 7.27/8.71 13.50/14.00
Research Inst
6.49/NA 47.53/NA 0.13/NA 8.44/NA 15.00/NA
Emp
SME Emp 6.47/6.45 45.64/45.85 0.54/0.20 7.23/12.08 15.13/14.33
Entrepreneurs are positioned to receive information quickly,
near important members of the community, and bridging
disparate sections of the community across time periods.
24. Relational Capital Node Size = Heterogeneity Score
Period One Period Two
Entrepreneurs maintain the most diverse ties (social glue) in the
community to ensure a wide variety of perspectives are received.
25. Relational Capital
Entrepreneurs act as “Greeters” for new members in terms of
recruitment, information guidance, and training.
26. Cognitive Capital August 2007 - September 2009 October 2009 – October 2011
Stakeholder Active Core Ohloh Top 20 Active Core Ohloh Top 20
Affiliation Developers Committers Developers Committers
# Inds % Total # Inds % Total # Inds % Total # Inds % Total
1-Academic 2 10% 2 10% 1 8% 1 5%
2-Entrepreneur 8 40% 11 55% 7 58% 9 45%
3–Hobbyist 4 20% 2 10% 2 17% 6 30%
4-Large Firm 3 15% 3 15% 2 17% 4 20%
5–Non-profit 0 0% 0 0% 0 0% 0 0%
6-Local Public 0 0% 0 0% 0 0% 0 0%
7–Federal Public 0 0% 0 0% 0 0% 0 0%
8-Research Inst 0 0% 0 0% 0 0% 0 0%
9-SME 3 15% 2 10% 0 0% 0 0%
Total 20 100% 20 100% 12 100% 20 100%
Entrepreneurs are the largest contributing
group of the core developers and the
overall community to the code repository.
27. Period One (2007-2009)
Cognitive Capital Academics Entrepreneur Hobbyist Large Firm SME
inventory state debug availabletype portability
user join osg processing openid
really obscures saving file metadata
servers night succeeded worlds asset
think pages osgrid users userserver
server scene shape mathematics inventoryserver
millions region guest center regionserver
region believe functions tree script
addresses physics guests wrote goods
different prerouting grid next class
inventoryserver core value approach executed
modules currency build computer assets
grid incoming sims rest assetbase
agent
service
revision
opencurrency
project
allow
attachments
asset
inform
cable
Period Two (2009-2011)
Academics Entrepreneur Hobbyist Large Firm SME
hg we bulletsim updates admin
wifi state wiki sciencesim item
master established pm trust megaregions
Entrepreneurs are info join documents testclient prims
scholar never bots queue viewer
focused on real-world robust night part adaptive megarion
timeout pages testclient voice trees
applications and regionstore scene next dsg add
freeswitch region kins pronounced linkedin
ensuring development university believe wise bots scalable
activities are relevant to version
line
obsolete
physics
outfit
documentation
viewer
simian
names
inventory
a diverse membership. connector
lgpl
core
modules
authority
install
appearance
packet
root
robot
migration currency users retransmit sequence
28. Overview
Introduction Motivation
Theory & Research Question Social Capital
Research Methodology & Results OpenSimulator
Conclusions Contributions
Thank You!
29. Contribution
• Role of Entrepreneurs in Private-collective Communities
– Broadens existing view on key actors in a private-collective
community.
– Entrepreneurs play a crucial role in the development of the
community, particularly towards creation of intellectual capital.
• Entrepreneurship Literature
– Importance of online communities to entrepreneurs as a form of
organizing (“Open Entrepreneurship Model”)
– Dialectical view of entrepreneurs as individuals who pursue both self
and collective interests (Van de ven et al., 2007)
• Intellectual Property Rights Appropriation
– Regardless of Licensing (BSD), OSS Philosophy Lives
30. “Open Entrepreneurship”
Entrepreneurs openly engaging in social capital building
activities through free revealing of intellectual property
and contribution of other resources with purpose of
pursuing self business-related interests while contributing
to pursuit of mutual goals.
31. Limitations
• Generalizability
– Case Study approach – 1 private-collective community
• eZ Systems (3rd Round Review: Information & Organization)
• Case Study vs. Quantitative Approach
– Lack of survey or alternative quantitative approach to test causality
of findings
• Historically low response rate from OSS; two year engagement to build
social capital with key members to potentially follow up with a
quantitative survey
Key Discussion PointsClear presence of entrepreneurs as a primary influencer within the networkStructural capital positioning as both core and bridges in the network.Interesting finding that while the entire community possesses a distinct homogeneous tendency (i.e., low heterogeneity props), entrepreneurs possess the most heterogeneous ties as well as continue to work with each other (the majority of the time). This combined with the cognitive capital component shows that entrepeneurs possibly maintain diverse ties for idea generation, but potentially collaborate with other entrepreneurs in order to complete work (this could also be the opposite though). Future research is needed to determine the work activities.The findings for the Cognitive and Relational capital also highlights the applied purpose behind entrepreneurs. Perhaps this is the where we discuss the exploratory (period one) and exploitive (period two) roles of entrepreneurs? Strictly from a management perspective, the value of keeping up to date on current trends/needs means the community and the software stays relevant and attractive to potential businesses (perhaps explaining why large firms do not completely disappear in period two and only move to the periphery because OpenSimulator is still seen as important to keep an eye on).Putting everything together: entrepreneurs are the social glue keeping the network together. Central hub for information flowing through the network (early alerts to new information), connected to diverse ties meaning they are best able to identify strengths and weaknesses in software, perhaps also leading to why they are the largest contributors of code (cognitive capital). Does this mean that there are causal relationships hidden within these findings? Perhaps relational capital and structural capital impact cognitive capital? Group level findings?Interesting dynamic between hobbyists and entrepreneurs being central. One would think these are competing interests and yet they seem to work well with each other. It’s almost like the hobbyists are the users providing market research (beta testers with technical know how) and the entrepreneurs are the organizations fulfilling their needs. Is this why they work well together? How is it that entrepreneurs could end up playing such a central role in an open source community? Does man on the inside (Dahlander and Wallin article) also apply to entrepreneurs?Entrepreneurs and the community have a symbiotic relationship that facilitates the production of social capital at both the community level as well as at the entrepreneur levelEntrepreneurs connect themselves to diverse sets of ties, position themselves as bridges between disparate network groups, and are centrally located within the network across both time periods, making them an integral part of the success of the community
Key Discussion PointsClear presence of entrepreneurs as a primary influencer within the networkStructural capital positioning as both core and bridges in the network.Interesting finding that while the entire community possesses a distinct homogeneous tendency (i.e., low heterogeneity props), entrepreneurs possess the most heterogeneous ties as well as continue to work with each other (the majority of the time). This combined with the cognitive capital component shows that entrepeneurs possibly maintain diverse ties for idea generation, but potentially collaborate with other entrepreneurs in order to complete work (this could also be the opposite though). Future research is needed to determine the work activities.The findings for the Cognitive and Relational capital also highlights the applied purpose behind entrepreneurs. Perhaps this is the where we discuss the exploratory (period one) and exploitive (period two) roles of entrepreneurs? Strictly from a management perspective, the value of keeping up to date on current trends/needs means the community and the software stays relevant and attractive to potential businesses (perhaps explaining why large firms do not completely disappear in period two and only move to the periphery because OpenSimulator is still seen as important to keep an eye on).Putting everything together: entrepreneurs are the social glue keeping the network together. Central hub for information flowing through the network (early alerts to new information), connected to diverse ties meaning they are best able to identify strengths and weaknesses in software, perhaps also leading to why they are the largest contributors of code (cognitive capital). Does this mean that there are causal relationships hidden within these findings? Perhaps relational capital and structural capital impact cognitive capital? Group level findings?Interesting dynamic between hobbyists and entrepreneurs being central. One would think these are competing interests and yet they seem to work well with each other. It’s almost like the hobbyists are the users providing market research (beta testers with technical know how) and the entrepreneurs are the organizations fulfilling their needs. Is this why they work well together? How is it that entrepreneurs could end up playing such a central role in an open source community? Does man on the inside (Dahlander and Wallin article) also apply to entrepreneurs?Entrepreneurs and the community have a symbiotic relationship that facilitates the production of social capital at both the community level as well as at the entrepreneur levelEntrepreneurs connect themselves to diverse sets of ties, position themselves as bridges between disparate network groups, and are centrally located within the network across both time periods, making them an integral part of the success of the community
Sharing their way to success through leveraging their social capital to identify and realize opportunities
Key Discussion PointsClear presence of entrepreneurs as a primary influencer within the networkStructural capital positioning as both core and bridges in the network.Interesting finding that while the entire community possesses a distinct homogeneous tendency (i.e., low heterogeneity props), entrepreneurs possess the most heterogeneous ties as well as continue to work with each other (the majority of the time). This combined with the cognitive capital component shows that entrepeneurs possibly maintain diverse ties for idea generation, but potentially collaborate with other entrepreneurs in order to complete work (this could also be the opposite though). Future research is needed to determine the work activities.The findings for the Cognitive and Relational capital also highlights the applied purpose behind entrepreneurs. Perhaps this is the where we discuss the exploratory (period one) and exploitive (period two) roles of entrepreneurs? Strictly from a management perspective, the value of keeping up to date on current trends/needs means the community and the software stays relevant and attractive to potential businesses (perhaps explaining why large firms do not completely disappear in period two and only move to the periphery because OpenSimulator is still seen as important to keep an eye on).Putting everything together: entrepreneurs are the social glue keeping the network together. Central hub for information flowing through the network (early alerts to new information), connected to diverse ties meaning they are best able to identify strengths and weaknesses in software, perhaps also leading to why they are the largest contributors of code (cognitive capital). Does this mean that there are causal relationships hidden within these findings? Perhaps relational capital and structural capital impact cognitive capital? Group level findings?Interesting dynamic between hobbyists and entrepreneurs being central. One would think these are competing interests and yet they seem to work well with each other. It’s almost like the hobbyists are the users providing market research (beta testers with technical know how) and the entrepreneurs are the organizations fulfilling their needs. Is this why they work well together? How is it that entrepreneurs could end up playing such a central role in an open source community? Does man on the inside (Dahlander and Wallin article) also apply to entrepreneurs?Entrepreneurs and the community have a symbiotic relationship that facilitates the production of social capital at both the community level as well as at the entrepreneur levelEntrepreneurs connect themselves to diverse sets of ties, position themselves as bridges between disparate network groups, and are centrally located within the network across both time periods, making them an integral part of the success of the community