1. PLN9 Security Services
Safety And Security Tips

2. Physical Security Measures
To assist you in your attempt to protect the assets of your company, PLN9
encourages that you address as many of the following as possible:
1. Determine where telephone lines enter buildings. If there are any
exposed telephone lines, take steps to secure them. Remember,10% of
the time forced entry is made into a facility, telephone lies are cut prior to
entry.
2. Encourage to place No Trespassing or No Loitering signs around building.
These signs give the police probable cause to question individuals that
are on the grounds of facility.
3. Check landscaping. Shrubs in front of any window should not be higher
than 42 inches. All trees next to building should be trimmed to 7 feet.
Make any entry to roof difficult. Remember 25% of all forced entry
is NOT through a door or window.

3. Physical Security Measures
4. Good outside lighting helps reduce crime. Make it difficult for
the burglar to find places to hide as they make entry into
building.
5. Install a quality intrusion alarm system that is monitored locally
if at all possible and make sure the installing alarm company
posts visual decals around the building.
6. Eliminate keys and replace them with an electronic door locking
system that can be programmed to allow authorized individuals
entry to specific doors, during specified hours. Also, consider
adding an electronic access system to server room.
7. Security have to find a way to generate as much information as
possible, fuse it, correlate it and bring it into one location.
8. Security guards should learn to identify their own biases in order
to prevent them from affecting the way they interact
professionally with members of the public. They should also
understand the ways in which miscommunication and
misinterpretation can take place between two people who
come from different backgrounds, and should therefore be
sensitive to differences when dealing with a person.

4. Sensitivity Training
-Security guards interact with the public on a daily basis. It is important
that individuals are approached with respect.
-Security guards should have an understanding of the different types of
prejudice that exist as a result of differences between people,
including (but not limited to) :
• ethnic background
• education
• religion
• gender
• sexual orientation
• physical or mental disabilities.
- Security guards should also be aware of the requirements and
standards of the company for which he is working.

5. Report Writing Training
- Security guards are required to complete written reports of
occurrences, duties performed and comprehensive descriptions
of their tasks/observances. They should have an understanding
of how to write reports that are objective and standardized.
- NOTE TAKING
A notebook is arguably a security guard’s most important tool , it
is used on a daily basis to provide an account of the events that
unfolded on that day.
A notebook should be kept as neat as possible, and should not
be tampered with (for example, no pages should be torn out, as
it may give the impression that the security guard was trying to
remove information). Overall, the accuracy and the transparency
of the notebook will reflect the integrity and reliability of the
security guard.

6. It is the security guard’s responsibility to make sure that their
notebook is secure. Reports should stick to factual information and
observations, rather than opinions and assumptions, and should
contain answers to the following questions:
• Who? (names of suspects, victims, complainants, witnesses, etc.)
• What? (description of what happened, what each person involved
did, what evidence is available, etc.)
• When? (time, date, sequential account of what happened from
start to finish)
• Where? (location where the incident took place, where each
person involved was situated, where evidence was found, etc.)
• Why? (describe the motives for what happened, if they are evident)
• How? (how the incident happened, how each person involved was
acting, etc.)

7. Health and Safety Training
The requirements of the Occupational Health and Safety Act and the
Workplace Hazardous Materials Information System (WHMIS) ensure
the occupational safety of security guards and those with whom they
interact.
What is WHMIS?
WHMIS is a national system that provides information about dangers
and safe handling of materials in the workplace, including biological
and chemical substances. The goal is to ensure that workers have the
knowledge and skills to protect their health in the workplace. Security
guards may not work directly with hazardous materials, but may be
exposed to them at work.
What is First Aid?
First Aid is emergency care or treatment to an injured or ill person
using readily available materials before regular medical attention can
be obtained. First Aid is intended to preserve life, prevent further
injury and promote recovery.

8. Fire Safety Training
All fire alarms transmitted from buildings result in total building
evacuation.
I. Public Safety response to fire alarms
a. A minimum of one supervisor and two security officers
shall respond
to all incidents.
b. When approaching the building, size up the situation.
1. Look for smoke or flames.
2. Observe students exiting building.
II. Public Safety procedures upon arrival
a. One officer is to remain at the entrance to
1. Assist in the building evacuation.
2. Meet the fire dept
3. Keep away people from re-entering the building.
b. After verification two officers will respond to the fire floor
to search and evacuate.

9. • c. If a remote panel, or punch tape is not at the entry point, or not
working, one officer shall go to the main panel to verify the location,
while the other starts sweeping all floors working from the first floor
up.
d. Once the location is verified, the two guards will go to the fire floor
to
search and aid in the evacuation.
e. (for coded systems only) after verification, the officer at the entry
point
is to continue activating a manual pull station, until told to stop by
the
fire department, security supervisor or a fire safety officer.

10. In addition to providing first aid, a security guard on an emergency
scene may also:
protect the casualty’s belongings
keep unnecessary people away
Reassure family or friends of the casualty.
Typically, a recognized First Aid course would include training on:
Emergency scene management
Treatment of shock, unconsciousness or fainting
Treatment for choking – adults
One Rescuer CPR – adult
III. Elevator procedures at fire alarms.
a. When using the elevator - do not go to the fire floor,
1. Stop at least one floor below.
2. If you smell smoke stop at the next floor.
b. Peoples are not to use elevator during alarm.

11. c. Once the officers are out of the elevator, the s.o. At the entry
point will use the fd service and call all the elevators to the entry
point
1. If the elevator does not have a fd recall key, or if the recall
key
does not work, call the car to the entry point and switch the
car to
the off position.
IV. When and why an alarm is sounded
a. Any fire or smoke condition.
b. Dangerous situations-crime in progress etc.
c. To evacuate the building-bomb scare etc.
V. Evacuation procedures
a. Feel doors prior to opening.
b. Keeping hand on knob crack door open.
1.close if heat or smoke is present.
c. Walk don't run.
d. Knock on doors as you go.
e. Instruct people to use stairs, not the elevator.
f. Tell the occupants the location of fire exits

12. 1. Look for exit sign.
2. Have occupants use nearest stair.
g. Continue to exit occupants even if bells stop (coded system).
h. Move occupants away from door to allow fire department
access.
VI. What to do in the event of a "real fire"
a. Feel door, if hot, don't open.
b. If smoke or heat is present.
i. Remain in room.
ii. Close door and seal cracks.
c. If possible phone security and give your location.
d. Stand at window to signal security or fire dept.
e. If possible open top and bottom window.
f. If smoke and heat are tolerable, stay low or crawl to
safety.
i. Close doors behind you.
ii. Take keys with you to return if necessary.
iii. Knock on doors and yell fire if you can.
g. Report location of heat and smoke to security or fire
department as you leave.
h. Report any people that might still be inside.
i. If you catch fire, stop-drop-and roll.
j. Do not jump or climb out window

13. Thank you