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Communication and Team Decision Making
Part 1:
Sharpening the Team Mind: Communication and Collective
Intelligence
A. List and describe the biases in team communication found
at the beginning of Chapter 6 in the textbook. Give an example
from your own experience of each of these biases. (describe the
situation and the outcome)
B. Revisit communication failure examples in Exhibit 6-1.
Identify the possible causes of communication or decision-
making failure in each example, and, drawing on the
information presented in the chapter, discuss measures that
might have prevented problems from arising within each team’s
communication system.
Part 2:
Team Decision-Making: Pitfalls and
Solution
s
A. Define group think. What are the key symptoms of
groupthink?
B. Do you think that individuals or groups are better decision-
makers? Justify your choice. In what situations would
individuals be more effective decision-makers than groups, and
in what situations would groups be better than individuals?

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Communication and Team Decision MakingPart 1 Sharpening the.docx

  • 1. Communication and Team Decision Making Part 1: Sharpening the Team Mind: Communication and Collective Intelligence A. List and describe the biases in team communication found at the beginning of Chapter 6 in the textbook. Give an example from your own experience of each of these biases. (describe the situation and the outcome) B. Revisit communication failure examples in Exhibit 6-1. Identify the possible causes of communication or decision- making failure in each example, and, drawing on the information presented in the chapter, discuss measures that might have prevented problems from arising within each team’s communication system. Part 2: Team Decision-Making: Pitfalls and Solution s A. Define group think. What are the key symptoms of groupthink?
  • 2. B. Do you think that individuals or groups are better decision- makers? Justify your choice. In what situations would individuals be more effective decision-makers than groups, and in what situations would groups be better than individuals?