The document describes a proposed solution called the Triage Project that aims to improve the patient experience for those suffering from chronic illness. It does this by connecting patients to a community of fellow patients, their doctors, and medical research. The solution provides ways for patients to connect with each other through sharing updates and forming support groups, easy communication tools to connect with doctors, and access to relevant medical studies and research progress. The goal is to help patients feel more supported, informed, and motivated in managing their chronic conditions.
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Triageprojectpresentation3
1.
2. mission statement
Our mission is to humanize the patient experience for
those suffering from chronic illness by connecting them
to a community of fellow patients, their doctor, and
medical research.
Bryan Phillips | Catherine Grabar | www.triageproject.com
3. nearly half of the U.S.
population is living with a
chronic illness1
1. Wu SY, Green A. Projection of chronic illness prevalence and cost inflation. Santa Monica, CA: RAND Health; 2000.
Bryan Phillips | Catherine Grabar | www.triageproject.com
4. 75% of the $2 trillion spent
annually in the US medical care
are due to chronic conditions 2
OTHER
total spending:
$2 trillion
CHRONIC CONDITIONS
2. Sondik EJ, Huang DT, Klein RJ and Satcher D “Progress Toward The Healthy People
2010 Goals And Objectives” “Ann Rev Public Health” 2010, Vol 31:271-281
Bryan Phillips | Catherine Grabar | www.triageproject.com
5. what is a chronic illness?
Bryan Phillips | Catherine Grabar | www.triageproject.com
6. what is a chronic illness?
a noncommunicable illness that is prolonged in
duration, does not resolve spontaneously, and is rarely
cured completely.
Bryan Phillips | Catherine Grabar | www.triageproject.com
7. what is a chronic illness?
a noncommunicable illness that is prolonged in
duration, does not resolve spontaneously, and is rarely
cured completely.
examples: cancer, heart disease, stroke, diabetes, arthritis
Bryan Phillips | Catherine Grabar | www.triageproject.com
8. people with chronic
illnesses are more
vulnerable to depression,
stress, and anxiety3
3. Simon GE. Treating depression in patients with chronic disease: recognition and treatment are
crucial; depression worsens the course of a chronic illness. West J Med. 2001;175:292–293.
Bryan Phillips | Catherine Grabar | www.triageproject.com
10. depression, anxiety and
stress are known
factors to diminish
a patient’s health3
3. Simon GE. Treating depression in patients with chronic disease: recognition and treatment are
crucial; depression worsens the course of a chronic illness. West J Med. 2001;175:292–293.
Bryan Phillips | Catherine Grabar | www.triageproject.com | INSERT DATE
11. depression is associated
with a 50–100% increase
in health services use
and costs 3
3. Simon GE. Treating depression in patients with chronic disease: recognition and treatment are
crucial; depression worsens the course of a chronic illness. West J Med. 2001;175:292–293.
Bryan Phillips | Catherine Grabar | www.triageproject.com | INSERT DATE
12. chronic illness has also
been found to be
associated with a higher
risk of suicide4
4. http://vitals.nbcnews.com/_news/2012/04/04/11022340-suicide-risk-spikes-in-week-after-
cancer-diagnosis-study-finds?lite
Bryan Phillips | Catherine Grabar | www.triageproject.com | INSERT DATE
13. for example:
a cancer patient is 13x more likely to commit suicide
within the first week after diagnosis4
4. http://vitals.nbcnews.com/_news/2012/04/04/11022340-suicide-risk-spikes-in-week-after-
cancer-diagnosis-study-finds?lite
Bryan Phillips | Catherine Grabar | www.triageproject.com
14. problems with the
patient experience:
Bryan Phillips | Catherine Grabar | www.triageproject.com | INSERT DATE
15. problems with the
patient experience:
poor doctor-patient
relationship &
communication
Bryan Phillips | Catherine Grabar | www.triageproject.com
16. problems with the
patient experience:
patients diagnosed with a chronic illness feel:
Bryan Phillips | Catherine Grabar | www.triageproject.com
17. problems with the
patient experience:
patients diagnosed with a chronic illness feel:
depressed
Bryan Phillips | Catherine Grabar | www.triageproject.com
18. problems with the
patient experience:
patients diagnosed with a chronic illness feel:
depressed
isolated
Bryan Phillips | Catherine Grabar | www.triageproject.com
19. problems with the
patient experience:
patients diagnosed with a chronic illness feel:
depressed
isolated
powerless
Bryan Phillips | Catherine Grabar | www.triageproject.com
20. problems with the
patient experience:
patients diagnosed with a chronic illness feel:
depressed
isolated
powerless
uninformed
Bryan Phillips | Catherine Grabar | www.triageproject.com
21. problems with the
patient experience:
patients diagnosed with a chronic illness feel:
depressed
isolated
powerless
uninformed
confused
Bryan Phillips | Catherine Grabar | www.triageproject.com
33. connecting patients
share updates, accomplishments and information
form local support groups and create relationships
Bryan Phillips | Catherine Grabar | www.triageproject.com
34. connecting patients
share updates, accomplishments and information
form local support groups and create relationships
motivate and inspire each other to live life to the
fullest despite their condition
Bryan Phillips | Catherine Grabar | www.triageproject.com
35. connecting to doctors
easily send messages to doctor or nurse facilitate simple
communication between visits
Bryan Phillips | Catherine Grabar | www.triageproject.com
36. connecting to doctors
easily send messages to doctor or nurse facilitate simple
communication between visits
doctors can share information and photos of themselves
to help create a stronger relationship
Bryan Phillips | Catherine Grabar | www.triageproject.com
37. connecting to doctors
easily send messages to doctor or nurse facilitate simple
communication between visits
doctors can share information and photos of themselves
to help create a stronger relationship
a scheduling tool to plan and organize doctor visits
Bryan Phillips | Catherine Grabar | www.triageproject.com
38. connecting to research
patients can find relevant research studies they can
participate in
Bryan Phillips | Catherine Grabar | www.triageproject.com
39. connecting to research
patients can find relevant research studies they can
participate in
patients can learn about the progress being made in
medical research
Bryan Phillips | Catherine Grabar | www.triageproject.com
40. connecting to research
patients can find relevant research studies they can
participate in
patients can learn about the progress being made in
medical research
ability to notify doctor if they are interested in a study
Bryan Phillips | Catherine Grabar | www.triageproject.com
41. connecting to research
patients can find relevant research studies they can
participate in
patients can learn about the progress being made in
medical research
ability to notify doctor if they are interested in a study
provides researchers with larger network for potential
study candidates
Bryan Phillips | Catherine Grabar | www.triageproject.com
43. mail inbox
HOME
schedule
DOCTORS RESEARCH PATIENTS
Bryan Phillips | Catherine Grabar | www.triageproject.com
44. mail inbox
HOME
schedule
DOCTORS RESEARCH PATIENTS
Send message
Appointments Doctor practice profile
(to doctor or nurse)
+appointment
Bryan Phillips | Catherine Grabar | www.triageproject.com
45. mail inbox
HOME
schedule
DOCTORS RESEARCH PATIENTS
change location
search
Upcoming Studies Pending Studies Saved Studies Past Studies
filter/sort
Bryan Phillips | Catherine Grabar | www.triageproject.com
46. mail inbox
HOME
schedule
DOCTORS RESEARCH PATIENTS
change location
search
Upcoming Studies Pending Studies Saved Studies Past Studies
filter/sort
apply
Study Profile
save
recommend
link to study site
Bryan Phillips | Catherine Grabar | www.triageproject.com
47. mail inbox
HOME
schedule
RESEARCH PATIENTS
new group
new event
Groups/My groups Events/My events My Journey Top Posts
post new entry comment
Bryan Phillips | Catherine Grabar | www.triageproject.com
48. mail inbox
HOME
schedule
RESEARCH PATIENTS
new group
new event
Groups/My groups Events/My events My Journey Top Posts
post new entry comment
Group profile Event profile
view journeys add to schedule
comment
post on wall
Bryan Phillips | Catherine Grabar | www.triageproject.com
54. style and personality
easy to use, organized, inspiring, friendly and reliable
Bryan Phillips | Catherine Grabar | www.triageproject.com
55. style and personality
easy to use, organized, inspiring, friendly and reliable
use of photography and colors to stay away from the
sterile hospital look
Bryan Phillips | Catherine Grabar | www.triageproject.com