Case study: Comparing Whatsapp UX on Windows Phone and Android. You will be surprised with the results!

1. Case:
Compare Whatsapp UX
on
vs

2. Attaching a File
• Single-handed usage is easy
• Optimised for the thumb’s reach
• Single-handed usage is tough
• Pain on a 5” and above screens

3. Forwarding a message
• Press and hold a message to forward
• Optimised for the thumb’s reach
• If you click the ‘...’ you can know what those icons stand for at the bottom
• The ‘forward’ function is at the far end
• Pain on a 5” and above screens
• No way to find out what those icons at the top right stand for

4. Checking the status of a message
• Press and hold a message to check info
• Optimised for the thumb’s reach
• The ‘info’ function is at the far end
• Pain on a 5” and above screens

5. Correcting Typos
• Easy to correct a typo
• Auto-suggests emoji too
• A small icon to ‘copy’ the text
• The big cursor overlaps the word I want

6. Verdict
Whatsapp UX on...
Windows Phone Rocks! Android Sucks!