1. 2012 Company Report
Shit that has happened
Shit that we want to happen
Getting Paid

2. 2012 Company Report
Shit that happened

3. 2011 - 2012 Overview
Services Offered
• Full Service Management
• Leasing Service
• Student Rentals
• Executive Rentals
• Home Monitoring
• Sales

4. 2011 - 2012 Overview
2011 Numbers (up to 12/31/11) 2012 Numbers (up to 12/31/12)
• Average Units Managed – 107 • Average Units Managed – 127
• Total LO Units - 12 • Total LO Units – 15
• Average Tenant count - 207 • Average Tenant Count – 238
• Avg Monthly Rent - $143,353 • Avg Monthly Rent - $166,826
• Annual Rent - $1,720,242 • Annual Rent - $2,001,920
• Avg Monthly Revenue - $159,710 • Avg Monthly Revenue- $196,939
• Annual Revenue- $1,916,520 • Annual Revenue- $2,363,268
• Total PG Team – 5 • Total PG Team – 7
• Avg Monthly Web Visits - 757 • Avg Monthly Web Visits - 2019

5. 2011 - 2012 Overview
• Total Units Managed - + 19%
• Total Tenant Count - + 15%
• Avg Monthly Rent - + 23%
• Annual Revenues - + 16%

6. 2011 - 2012 Overview
Revenue Sources
2011 2012
Sales Sales
5% 9%
Other Inc
14%
Other Inc
22%
Mgmt fees
69%
Mgmt fees
81%

7. 2012 Maintenance Overview
• Total Repair Requests – 381 2012 Repair Requests - Initiator
• Address w highest # - 503 Harvard – 30x
• Address w 2nd highest – 823 18th - 16x
• Average Time to Closed – 79 days
• Busiest Month – Sept To do (Office)
12%
• Least Busiest - Dec Owner
6%
2012 Repair Requests - Assigned
Office
Clayton 5%
3%
Resident
Todd
82%
10%
Mike
6%
Steve
76%

8. 2012 Company Report
Shit that we want to happen

9. 2013 +
Opportunities
• Growth – New owners, new properties, HOA’s, Leasing
• New Services – Homeowner Maint, Commercial, etc
• Increase Sales – More residential, Add Commercial
• Improve Systems – New CRM, New accounting, etc.
• New website – New design, mobile, dynamic
• Pearl St – Floor time, Kiosk, Marketing
• Warehouse – move storage to warehouse, office space

10. 2013 +
Averages
• Avg Annual Growth since 2007 – 34%
• 2009-2012 Sales avg 4 per year
Target Numbers
• 2013 Growth – 40%
• Residential Managed Units (annually) – 250
• Leasing Units (not managed) - 50
• Executive Rental Units – 20-30
• Sales (annually) – 10-20
• Commercial Managed (annually) – 2
• New Services - TBD

11. 2013 +
Schedule
• New Website - July 2013
• New CRM, Accounting, Maintenance, etc – Dec 31 2013
• Retire Buildium – March 31, 2014
• New Warehouse space – Dec 31, 2013
• Addition of new services – Mid 2014

12. 2012 Company Report
Getting Paid

13. 2011 - 2012 Overview
More Biz = More Pay
• Increase Hourly Annually
• Residential Sales Share - % based on Tenure
• Commercial Sales - % based on Tenure
• Referral fees/bonuses

14. 2011 - 2012 Overview
Thank you.
Alicia, Ali, Lauren, Taylor, Steve, Mike, Clayton.
Very nice work this year.