Presentation delivered by Charlie Yang and Peter Spielvogel at ASUG Northern California chapter meeting on November 5, 2014 in San Jose.

1. How Lockheed Simplified Qnotes and streamlined
SAP User Experience with SAP Screen Personas
Charlie Yang, SSC SAP Service Lead, Lockheed Martin
Peter Spielvogel, Senior Director Product Marketing, SAP
Imagineering

2. Agenda
 Introduction to SAP Screen Personas
 Lockheed use case: Simplify Qnotes screens
 SAP Screen Personas demo
 Q&A

3. We built SAP Screen Personas to address your needs
Simplify my
screens
Streamline my
business
processes
Reduce the
training
requirements for
Help me run my
business better
my users
Personalize my
screens by role
Make data entry
faster and easier

4. Lockheed Project Background
©2014 Lockheed Martin Corporation

5. Enhance Qnotes: Requirements
©2014 Lockheed Martin Corporation

6. SAP GUI Limitation
©2014 Lockheed Martin Corporation

7. SAP Screen Personas
©2014 Lockheed Martin Corporation

8. Screen Comparison (SMEN)
©2014 Lockheed Martin Corporation

9. Screen Comparisons (Qnotes F3)
©2014 Lockheed Martin Corporation

10. Screen Comparison (Qnote OL)
©2014 Lockheed Martin Corporation

11. SAP Screen Personas Allows Greater Tools
Personalization
Simplify / Improve usability
Streamline operations
Increase data accuracy
©2014 Lockheed Martin Corporation

12. User Engagement
•Define business
process
•Identify Users
•Define system
elements
Scope
Inquire •Story Board
•What does user
do?
•What do they
need?
•What are the
pain points?
•Create prototype
•User review &
reaction
Design
Refine •Cut over to users
•Incorporate user
feedback
•User Acceptance
test
•Monitor
experience
•Refine
Deploy
Measure
•UX Scorecard
•Qualitative
•Quantitative
©2014 Lockheed Martin Corporation

13. Seeing is believing ‐ demo

14. SAP Screen Personas 3.0 is in ramp‐up
Built into SAP GUI for HTML
 Instant access to personalization
through the Web GUI
 Full HTML5 editing
 No Silverlight dependency
JavaScript-based scripting engine
 Record keystrokes and playback
 Full looping, nested IF, etc.
Simplified architecture
 Pushes more functionality to the back-end
to improve performance
 Easy install with zero client footprint

15. UX improvement process
Identify
Processes
Simplify
Processes
Analyze Data
Requirements
Build
Screens
Automate Where
Appropriate

16. Run Simple with SAP Screen Personas
Simplify
Decision Making
 Increase usage of SAP as
system of record so real-time
information can drive
decisions
 Accelerate adoption through
a more intuitive user
interaction
 Make SAP more user-friendly
by eliminating need
to memorize transactions
codes
Simplify
SAP Usage
 Standardize on one
consistent user experience/
theme for all SAP
transactions
 Reduce training
requirements with intuitive
interfaces and navigation
 Embed training content into
screens, including video
tutorials, notes, and roll-over
help
Simplify
Business Processes
 Streamline business process
into fewer screens
 Consolidate multiple
transactions, screens, or
tabs into one simple screen
 Automate repetitive actions
or navigation into a single
keystroke

17. More information about SAP Screen Personas
Product Page www.sapscreenpersonas.com
Getting Started
resource page scn.sap.com/docs/DOC‐54574
Run Simple with
SAP Screen
Personas 3.0
scn.sap.com/community/gui/blog/2014/09/30/
run‐simple‐with‐sap‐screen‐personas
SAP UX on
SAP.com
www.sap.com/solution/ux‐user‐experience/
software/overview.html