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Segments and Communication Approaches in
Mobility / Telecom

Peshwa acharya (peshwa.telecom@gmail.com)
The Segments & The Communication Strategy

        Segments                 The Lens                    Key Benefits                        Connect


                         • Connects them to community   • Efficiency with Style &
 1    Young Achievers                                                                  • Smart Services , New Apps
                         of choice                      Technology Edge
                         • Mobilizes Apps &
                         Technology for them

                         • Empowers them in decision    • Customized Services         • Value Offers on STD, ISD
 2   Matured Achievers
                         making                                                       and Roaming



                         • Convenience and Ease at       • Services which empower
                                                                                       • Flexibility
 3   Happening Females   finger tips                     her & connect to the world



                         • Social Connectivity with      • Night & Relevant day         • Style & Social media
 4    Social Nocturnal   Economy                         Packages



                                                          • Clarity of Voice            • Economy , Great Voice
                         • Economy of Voice
 5   Faceless Crowd                                                                     Product




 6      Rural India      • Connectivity with Economy      • Network Availability        • Connectivity & Reach
Approach to Segments




 The Strategy                                      The Functional            Umbrella Voice of the
                    The Tone of Segment
                                                     Connect                      Segment



  Approach      1     The Tone of the Segment to Connect with the Audience of the Segment



                2     The Relevant Functional Benefit to create Appeal of the Segment




                3   The Key Benefits of the Segment accelerates the consideration set

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Have Telecom Business Owners actually segmented consumers

  • 1. Segments and Communication Approaches in Mobility / Telecom Peshwa acharya (peshwa.telecom@gmail.com)
  • 2. The Segments & The Communication Strategy Segments The Lens Key Benefits Connect • Connects them to community • Efficiency with Style & 1 Young Achievers • Smart Services , New Apps of choice Technology Edge • Mobilizes Apps & Technology for them • Empowers them in decision • Customized Services • Value Offers on STD, ISD 2 Matured Achievers making and Roaming • Convenience and Ease at • Services which empower • Flexibility 3 Happening Females finger tips her & connect to the world • Social Connectivity with • Night & Relevant day • Style & Social media 4 Social Nocturnal Economy Packages • Clarity of Voice • Economy , Great Voice • Economy of Voice 5 Faceless Crowd Product 6 Rural India • Connectivity with Economy • Network Availability • Connectivity & Reach
  • 3. Approach to Segments The Strategy The Functional Umbrella Voice of the The Tone of Segment Connect Segment Approach 1 The Tone of the Segment to Connect with the Audience of the Segment 2 The Relevant Functional Benefit to create Appeal of the Segment 3 The Key Benefits of the Segment accelerates the consideration set