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OFFERS
                                                                                                    Performance Case Study
Large retail client looking to promote sale using
multiple Facebook ad opportunities – specifically
the Facebook Offers product in the Mobile space

APPROACH

   Promote sale using new Facebook offers product
   Segment Newsfeed (Desktop and Mobile) placements
   from ‘All’ placement category
   Use Facebook Marketplace and Premium ads to
   magnify brand presence on multiple placements in
   the Facebook ad space
   Create Offer post on client Timeline to encourage
   organic awareness to Fans and Non-Fans                       26% of Budget was allocated to Mobile Newsfeed, but the
                                                                placements accounted for 39.4% of total Offer Claims

GOALS

   Drive offer claims
   Magnify offer awareness
   Gain Facebook placement insights to apply to
   upcoming Facebook initiatives


STRATEGY

   Test new Newsfeed Mobile and Desktop placements.
   Use ‘All’ placement category to determine efficacy of
   placement targeting breakouts                                Mobile Newsfeed placements had an Offer Claim rate 24x
                                                                ‘All’ Placement breakout and 3x Desktop Newsfeed
   Target Fans, Friends of Connections, and Non-Fans to
   test engagement and offer claim rate across multiple
   connections targets
   Aggressively optimize ads on placement, age, gender
   and connection to maximize cost effectiveness


RESULTS

   Marketplace Page Post Offer ads drove 27% of total
   Offers claimed (13,267)
   Mobile Newsfeed placements accounted for 39.4% of
   total Offers claimed at a 4.4x greater Offer Claim Rate
                                                                 Fans were cheaper to reach per Offer Claim, but there was
   than Desktop Newsfeed                                         only a 2% lift in Offer Claim rate for Fans vs. Non-Fans
   Mobile Newsfeed placements saw a 48% decrease in
   Cost per Offer over Desktop Newsfeed placements
   Additional 10,889 Page Engagements were recorded                45% of North America users “Like” a
   resulting in a $0.91 avg. Cost per Engagement                    brand to receive discounts or special
                                                                                             offers*
                                                             *Digital Coupons Rival Print Counterparts in Effectiveness, EMarketer, April 18 2012

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Facebook Offers & Mobile Newsfeed Retailer Case Study

  • 1. OFFERS Performance Case Study Large retail client looking to promote sale using multiple Facebook ad opportunities – specifically the Facebook Offers product in the Mobile space APPROACH Promote sale using new Facebook offers product Segment Newsfeed (Desktop and Mobile) placements from ‘All’ placement category Use Facebook Marketplace and Premium ads to magnify brand presence on multiple placements in the Facebook ad space Create Offer post on client Timeline to encourage organic awareness to Fans and Non-Fans 26% of Budget was allocated to Mobile Newsfeed, but the placements accounted for 39.4% of total Offer Claims GOALS Drive offer claims Magnify offer awareness Gain Facebook placement insights to apply to upcoming Facebook initiatives STRATEGY Test new Newsfeed Mobile and Desktop placements. Use ‘All’ placement category to determine efficacy of placement targeting breakouts Mobile Newsfeed placements had an Offer Claim rate 24x ‘All’ Placement breakout and 3x Desktop Newsfeed Target Fans, Friends of Connections, and Non-Fans to test engagement and offer claim rate across multiple connections targets Aggressively optimize ads on placement, age, gender and connection to maximize cost effectiveness RESULTS Marketplace Page Post Offer ads drove 27% of total Offers claimed (13,267) Mobile Newsfeed placements accounted for 39.4% of total Offers claimed at a 4.4x greater Offer Claim Rate Fans were cheaper to reach per Offer Claim, but there was than Desktop Newsfeed only a 2% lift in Offer Claim rate for Fans vs. Non-Fans Mobile Newsfeed placements saw a 48% decrease in Cost per Offer over Desktop Newsfeed placements Additional 10,889 Page Engagements were recorded 45% of North America users “Like” a resulting in a $0.91 avg. Cost per Engagement brand to receive discounts or special offers* *Digital Coupons Rival Print Counterparts in Effectiveness, EMarketer, April 18 2012