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ADAM PISONI
Co-Founder & CTO, Yammer | @yammeradam
FORTUNE 500 CHURNS AT 8%
FORTUNE 500 CHURNS AT 8%
ACCELERATING
PACE OF CHANGE
COMPANIES WERE
NOT BUILT FOR CHANGE
EFFICIENCY
25%
2010 2015
NON-ROUTINE WORK
40%
Source: http://www.gartner.com/newsroom/id/1416513
2012 Gallup Employee Engagement Index
70% OF U.S. WORKERSARE
NOT ENGAGED IN THEIR JOBS
RETURN ON
ASSETS
PRODUCTIVITY
DELOITTE SHIFT INDEX
SPEED OF INFORMATION
SUCCESS
YOUR
CUSTOMERS
YOUR
COMPANY
Feedback Loop
SPEED OF INFORMATION
SUCCESS
SPEED OF INFORMATION
SUCCESS
Listening Stations Large Inventory
ON-DEMAND
MUSIC
MUSIC
STORE
Tower Insider
Loyalty Program
THE RESPONSIVE
ORGANIZATION
Learns and responds rapidly through
open communication, experimentation,
and working as a network.
SPEED OF INFORMATION
SUCCESS Learning on
rapid cycles
Organize
as a network
Experimentation
Open flow
of information
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
COMMUNITY
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
COMMUNITY
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
CONTROL
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
NETWORKS
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
COMMUNITY
EMPOWER
NETWORKS
INTRINSIC MOTIVATION
COMMUNITY
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
HIERARCHIES
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
EMPOWER
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
COMMUNITY
INTRINSIC MOTIVATION
NETWORKS
EMPOWER
COMMUNITY
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
HIERARCHIES
CONTROL
CUSTOMERS & PARTNERS
INTRINSIC
MOTIVATION
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
COMMUNITYCOMMUNITY
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
COMMUNITY
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
CUSTOMERS / PARTNERS COMMUNITYCOMMUNITYCUSTOMERS & PARTNERSCUSTOMERS & PARTNERS
TheResponsiveOrg.com
Transparency Everything is Public
Participation
Accepting Failure
Adaptability
Empowerment
Consensus
Lack of Accountability
Lack of Planning
Lack of Leadership
CHALLENGES
NOT
NOT
NOT
NOT
NOT
“If the rate of change on
the outside exceeds the
rate of change on the
inside, the end is near."
JACK WELCH
TheResponsiveOrg.com

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