What is Microsoft Enterprise Mobility Suite and how to deploy it
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Key components of the Enterprise Mobility Suite are Azure AD Premium, Windows Intune and Azure Rights Management. Learn from Peter De Tender, Microsoft Infrastructure Architect, MCT and MVP not only what the Microsoft Enterprise Mobility Suite is, but also how one can deploy it in an enterprise organization. By attending this session, you will gain the knowledge to optimize the adoption of IT, BYOD and SaaS as the core cloud solution components. Key concepts that will be covered are identity and access management, mobile device management and data protection.
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What is Microsoft Enterprise Mobility Suite and how to deploy it
- 1. Introduction to Microsoft Enterprise Mobility Suite (EMS) Peter De Tender – info@pdtit.be - @pdtit
- 2. Session Outline - Setting the Mobile Scene - What is EMS and why do you need it in your enterprise? - Demo’s - Q&A
- 3. About Peter De Tender @PDTIT Peter De Tender info@pdtit.be
- 4. of tech budgets controlled by departments other than IT 27% What’s on the mind of enterprise leaders in 2015? CEO priorities engaged employees satisfied customers Growing expectation personal, individualized service Becoming more responsive Transforming to a digital believe they make better and faster tech decisions than IT 79% of C-level executives Outperforming enterprises are 54% more likely to Enhancing the customer experience enhancing customer experiencetop priority 3/4decision makers digital savvy CEO’s business performance best indicator of Sense/ respond business model Make/sell business model of CxOs now look to partners who will have an equal hand in creating business value 60% CxOs believe social/digital interaction is the new imperative 7 in 10 Responding to ongoing needs for efficiency and growth exploiting a fundamentally different digital paradigm dual goals CIOs 70% to reduce IT costs Would increase risk and accelerate business agility of business
- 5. Mobile has become the new normal The influence of consumer technology and always-on connectivity “The nature of work has changed. Collaboration, data analysis, and mobility are now critical levers for labor productivity. Yet, 60% of employees globally believe IT is ineffective at providing these capabilities.” time spent using digital media overtook time spent watching TV of enterprise BYOD programs will fail 60% will opt for mobile customer service applications as first option In 2015, most apps will sync, collect and analyze deep data about users and their social graph By 2017, mobile users will provide personalized data streams to more than 100 apps and services, every day 1/3 work on-premises, but frequently collaborate away from their desks. 70% of these employees are unhappy with their mobility capabilities. –IT Impact Report: Five Key Findings on Driving Employee Productivity. CEB. Q1 2014. In 2014 20%
- 6. Transforming to digital …and protecting assets in a mobile-first, cloud-first world. Reimagining the Enterprise with Microsoft Solutions 6 Empowering people …to be responsive and make an impact from anywhere. Activating the business …with user-centric solutions. …comprehensive and connected solutions… …culture of reliability, security and privacy… Global excellence in hybrid cloud services… …familiar and fluid experiences …spanning consumer and business…
- 7. Current Microsoft IT standards and buying tools available to employees at //getdevices Empowering people to choose their own devices “I buy the smartphone and other personal mobile devices I want” “I choose the PC I want and order it through an approved procurement channel”
- 8. Making it easy to connect and be productive 8 Company Portal app Enrollment of personal devices
- 9. Device Strategy Framework in most Enterprises LowFreedom HighFreedom LowTrust High Trust Making it easy to connect and be productive… NOT NOT NOT NOT NOT !!!!!
- 10. Your decision should be based on the level of freedom vs. control you need Here is your own On Your Own Choose your own Bring Your Own Choice Enterprise Control Microsoft’s Device Strategy Framework Making it easy to connect and be productive… YES YES YES YES YES YES !!!!!
- 11. Common Identity Microsoft Mobility Solution Cloud Services Independent Cloud App Vendors Specific product/service connections and data sync Datacenter
- 12. Introducing the Enterprise Mobility Suite - EMS Identity & Access Management Mobile Device, App & Data Management Information Protection • Group management & security / audit reports • Self Service Password Reset & Multi-Factor Authentication • Connection between AD / Azure AD • Information protection • Connection to on-premises assets • Rules-based engine to identify confidential content • Mobile device settings management • Mobile app management • Selective wipe Enabled via Azure Active Directory Premium: Enabled via Microsoft Intune: Enabled via Azure Rights Management Service:
- 13. Microsoft’s Enterprise Mobility Suite offers Management of your identity and mobile devices Enhanced security through policy & encryption Cross-platform for iOS, Android and Windows Conditional access to devices, apps and data On-premises, hybrid and cloud architectures
- 14. Better Office 365 + EMS Desktop EA Customers (Windows Ent / Office / CAL Suites) Desktop EA + O365 Customers (Windows Ent / Office / CAL Suites+O365) Enterprise Mobility Suite (Microsoft Intune / Azure AD Premium / Azure RMS) • Domain based Identity Management (SSO for on prem apps) • Centralized PC Management • Information Protection for On prem Office • Hybrid identity & SSO for O365 • MFA for O365 • Cloud based information protection for O365 (E3/E4 only) • Group Management & Security / audit reports • Self Service Password Reset & MFA • Connection between AD / Azure AD • Information protection • Connection to on-premises assets • Mobile device settings management • Mobile app management • Selective wipe On Premises Solution Cloud Solution
- 15. EMS additional benefits for O365 customers Cloud and hybrid identity management Mobile device management Information protection Enterprise Mobility Suite • Protection for O365 content • Protection for on prem Exchange SharePoint content • Access to RMS SDK • Bring your own Key • Protection for on-premises Windows Server file shares • Basic Mobile Device Management via EAS • PIN enforcement • Device wipe • PC Management • Mobile Device Management • Mobile App Management • Certificate Provisioning • Selective wipe • Single Sign on for O365 • Basic Multifactor Authentication (MFA) for O365 • Single Sign on for all cloud apps • Advanced MFA for all workloads • Self Service group management and password reset with write back to on prem directory • Advanced security reports • FIM (Server + CAL)
- 16. Microsoft Azure Active Directory Premium Pre-integrated for Single Sign On (SSO) to over 2,500+ popular SaaS apps Easily add custom cloud-based apps. Connect to your on-premises Windows Server Active Directory SaaS apps many apps, one identity repository manage identities and access to cloud apps monitor and protect access to enterprise apps enable users Comprehensive identity and access management console Centralized management for assigning access to applications with groups Secure business processes with advanced access management capabilities Security reporting to track inconsistent access patterns Included Multi-Factor authentication capabilities Advanced machine-learning-based reporting Consistent experience for SSO – the access panel Tenant branded access panel Self service password reset
- 17. Office 2007 Office 2010 Office 2013 Microsoft Azure Rights Management protect your data • Simplified data protection and collaboration – no on-premises infrastructure required • Support for connection to on-premises Exchange, SharePoint and Windows Server FCI • Bring your own Key with Hardware Security Module (HSM) – hosted key storage • Near real-time customer-owned logging • Office is our “first and best” partner – Office 2013, 2010, 2007
- 18. Microsoft Intune enable users unify your environment protect your data Market-leading, familiar client management tools extended with cloud-based MDM Simplified, user-centric application management with profile configuration Comprehensive settings management across platforms Consistent Company Portal experiences across devices Simplified enrollment Automatic connection to apps and data Selective wipe of corporate apps and data to protect sensitive information Email profile configuration and selective wipe Data protection configuration settings (iOS 7)
- 19. Azure AD Premium
- 20. The current reality …
- 21. Self-service Single sign on ••••••••••• Username Identity as the control plane Simple connection Cloud SaaS Azure Office 365Public cloud Other Directories Windows Server Active Directory On-premises Microsoft Azure Active Directory
- 22. Azure Active Directory Connect Microsoft Azure Active Directory Other Directories PowerShell LDAP v3 SQL (ODBC) Web Services ( SOAP, JAVA, REST) Your Directory on (and in…) the cloud
- 23. SaaS appsMicrosoft Azure Active DirectoryOther Directories Your Directory on (and in…) the cloud
- 24. Preintegrated SaaS apps in the application gallery
- 25. alerts. Monitor your applications usage in the cloud
- 26. Azure AD - Demo
- 28. Rights Management Important: RMS never sees your DATA, only your keys
- 29. Azure RMS is built on… Encryption Identity and access management Policy enforcement Access logging
- 30. Azure RMS deployment options for 1) cloud-ready, 2) cloud-accepting, 3) cloud-averse customers
- 31. We’re all in for the cloud! We’re adopting O365 and we need simple, secure collaboration. Cloud-Ready
- 33. We’re ready for some cloud! We have Exchange, SharePoint, and Windows Server on-prem. We might adopt O365, but we need simple, secure collaboration now. Cloud Accepting
- 34. Cloud Accepting Integration BYO Key Sync Azure RMS Connector
- 35. We’re not ready for the cloud yet! We have Exchange, SharePoint, and Windows Server on-prem. We still need simple, secure collaboration. Cloud-Averse
- 36. Cloud Averse Integration BYO Key Sync Azure RMS Hub
- 37. Get started quickly with Azure RMS Simple wizard driven template definition Get started quickly with a single click1 Manage templates and create with ease2 3
- 38. Working with Azure RMS templates Expire content based on a specified date 3 Manage template lifecycle 5 Enforce online connection or allow offline access 4
- 39. Azure RMS - Demo
- 41. Azure RMS - Demo So, I’m very sorry… no Azure RMS Demo
- 42. Microsoft Intune
- 43. Device management Intune standalone (cloud only) Lightweight, agentless OR agent-based management PC protection from malware PC software update management Software distribution Proactive monitoring and alerts Hardware and software inventory Policies for Windows Firewall management Intune standalone (cloud only) Configuration Manager integrated with Intune (hybrid) Lightweight, agentless OR agent-based management Agent-based management only PC protection from malware PC protection from malware PC software update management PC software update management Software distribution Software distribution Proactive monitoring and alerts Proactive monitoring and alerts Hardware and software inventory Hardware and software inventory Policies for Windows Firewall management Policies for Windows Firewall management Operating system deployment PC, mobile device, Windows Server, Linux/Unix, Mac, and virtual desktop management Power management Custom reporting
- 44. Mobile devices and PCs Mobile devices System Center Configuration Manager Domain joined PCs Configuration Manager integrated with Intune (hybrid)Intune standalone (cloud only) Deployment flexibility IT IT Intune web console Configuration Manager console
- 45. Single management console for IT admins Configuration Manager console (hybrid)Intune web console (cloud only)
- 46. The Microsoft solution is different Rapid release cycles and innovationRapidly changing environment User-focused managementMany devices / shorter half life Managed Office mobile appsOffice Identity, device, apps, dataProtection at all layers Architecture mattersDevice and IT experiences count
- 47. Settings management Comprehensive security policies are enforced on each platform Reporting available on each setting whether it is applicable, conformant or has an error Extensive configuration settings are available for each platform Policies can be applied to user and device groups User
- 48. Manage mobile productivity and protect data with Office Mobile apps for iOS and Android Manage policy for existing iOS line of business apps (so called “app wrapping”) Managed browser and PDF/Audio/Video viewers Provide access to Exchange and OneDrive for Business resources only to managed devices Deny access if a device falls out of compliance Enable IT to bulk enroll corporate-owned task-worker devices Support for Apple Configurator Manage mobile productivity without compromising compliance Conditional Access Policy to Email and Documents Enroll and Manage Corporate-owned Devices Manage Mobile Productivity and Protect Data with Office Personal Corporate
- 49. Category Feature Exchange ActiveSync MDM for Office 365 Intune Standalone Intune + ConfigMgr (Hybrid) Device configuration Inventory mobile devices that access corporate applications ● ● ● ● Remote factory reset (full device wipe) ● ● ● ● Mobile device configuration settings (PIN length, PIN required, lock time, etc.) ● ● ● ● Self-service password reset (Office 365 cloud only users) ● ● ● ● Office365 Provides reporting on devices that do not meet IT policy ● ● ● Group-based policies and reporting (ability to use groups for targeted device configuration) ● ● ● Root cert and jailbreak detection ● ● ● Remove Office 365 app data from mobile devices while leaving personal data and apps intact (selective wipe) ● ● 2015 Prevent access to corporate email and documents based upon device enrollment and compliance policies ● ● 2015 Premium mobiledevice& appmanagement Self-service Company Portal for users to enroll their own devices and install corporate apps ● ● App deployment (Windows Phone, iOS, Android) ● ● Deploy certificates, VPN profiles (including app-specific profiles), email profiles, and Wi-Fi profiles ● ◐ * Prevent cut/copy/paste/save as of data from corporate apps to personal apps (mobile application management) ● 2015 Secure content viewing via Managed browser, PDF viewer, Imager viewer, and AV player apps for Intune ● 2015 Remote device lock via self-service Company Portal and via admin console ● ● PC Management Client PC management (e.g. Windows 8.1, inventory, antimalware, patch, policies, etc.) ● ● PC software management ● ● Comprehensive PC management (e.g. Windows Server/Linux/Mac OS X support, virtual desktop and power management, custom reporting, etc.) ● OS deployment ● Single management console for PCs, Windows Server/Linux/Mac OS X, and mobile devices ● * Deployment of VPN and email profiles for Android devices to be added in CY2015
- 50. Microsoft Intune - Demo
- 51. Session Outline - Setting the Mobile Scene - What is EMS and why do you need it? - Demo’s - Q&A
- 52. Questions?
- 53. Keep the momentum - Technet http://technet.Microsoft.com - Microsoft Virtual Academy http://www.microsoftvirtualacademy.com - info@pdtit.be - @pdtit - #TechEdYellowPantsTeam
Notas do Editor
- Presenter guidance: Use this slide to set the context for a conversation on “reimagining” through the lens of external research and insights. Key points: Enhancing the customer experience was the top theme that emerged in this year’s research of top enterprise priorities across business and IT executive audiences. This is considered a key growth strategy, which is increasingly replacing cost cutting as a strategic focus as economies improve. The prevalent use of connected mobile technology in the world has changed customer expectations dramatically. This in turn is both forcing companies to provide the experiences people expect and is providing the opportunity to compete in new and different ways. Transforming to a digital business is now considered a requirement for virtually every enterprise. Much more than simply digitizing traditional processes, businesses are rethinking products, services and even entire business models in a mobile-first, cloud-first, all-digital world. For example, manufacturers are undergoing a major shift from an asset-centric world where they don’t often know who their customers are to one in which they have direct relationships with customers and are able to differentiate their company by providing rich, value-added services. While the majority of uses of big data today are incremental to current business practices, Gartner has observed that some organizations are engaging in game-changing activities: 42% are developing new products and business models, and 23% are monetizing information directly. (Source: Kart, Lisa, Nick Heudecker, and Frank Buytendijk. Survey analysis: big data adoption in 2013 shows substance behind the hype. Gartner, Inc. September 12, 2013. ) Becoming more responsive is a natural outcome for companies that design customer-first products and processes and effectively transform into a digital business. As the flow of information increases, companies can gain competitive advantages by shifting focus from efficiency to their ability to learn and respond rapidly to new information. Realizing that adaptability and iteration speed are paramount is forcing leaders to fundamentally rethink corporate structures and information systems. Sources for infographic data points: “Engaged employees and satisfied customers dominate thinking of CEOs in 2014.” CEO Challenge 2014. The Conference Board. January 9, 2014. “Outperforming enterprises are 54 percent more likely than underperforming enterprises to collaborate extensively with their Customers” The Customer-activated Enterprise: Insights from the IBM Global C-suite Study. IBM. March 2014. “The top priorities facing specific business functions or departments for 2014 are similar, but include some subtle differences: enhancing the customer experience (75%); deploying new strategies or initiatives (72%); successfully communicating company strategy (71%); growing manager skills (70%).” New Study Uncovers Top Business Challenges and Priorities for Executives in 2014. Root Inc. and Kelton Global. February 6, 2014. “The emergence of social, mobile and digital networks has played a big part in democratizing the relationship between organizations and their customers. It’s also forcing them to rethink how they work. Some 60 percent of CxOs now look to partners who will have an equal hand in creating business value. And almost half are sourcing innovation from the outside.” The Customer-activated Enterprise: Insights from the IBM Global C-suite Study. IBM. March 2014. “As the digital infuses the physical, and vice versa, organizations are transforming the customer experience. Nearly seven in ten CxOs recognize the new imperative — a shift to social and digital interaction. Over half expect to meet an even more difficult demand: understanding and engaging the customer as an individual rather than as a category or market segment” The Customer-activated Enterprise: Insights from the IBM Global C-suite Study. IBM. March 2014. “CIOs also report that a quarter [27%] of 2014 IT spending will happen outside the IT budget.” Taming the digital dragon: the 2014 CIO agenda: insights from the 2014 Gartner CIO agenda report. Gartner, Inc. 2014. “But individual digital leaders are not enough – all business leaders must become digital leaders. The 2014 CIO Survey found that the CEO's digital savvy is one of the best indicators of IT and business performance.” Aron, Dave, and Graham P. Walker. Taming the digital dragon: the 2014 CIO agenda. Gartner, Inc. December 31, 2013. “79 percent of C-level executives believe they make better and faster tech decisions than their IT departments.” Global Survey: What’s creating tension between IT and business leaders? Avanade. April 2014. “70% of CIOs Will Increase Enterprise Exposure to Risk to Dramatically Reduce IT Costs and Accelerate Business Agility Through Increased Cloud Adoption.” Dr. Ron Babin and Fred Magee. Worldwide CIO Agenda 2014 Top 10 Predictions. IDC. December 2013. "2014 will be a year of dual goals: responding to ongoing needs for efficiency and growth, but also shifting to exploit a fundamentally different digital paradigm. Ignoring either of these is not an option.” Gartner Executive Programs survey of more than 2,300 CIOs reveals many are unprepared for digitalization: the third era of enterprise IT. Gartner, Inc. January 14, 2014. Inversion of the Make-Sell to Sense-and-Respond Business Model: “Businesses have discovered that the new customer is mobile and socially connected and has access to a massive amount of information about products and services. As a result, businesses are racing to understand and include customer sentiment and trends on a real-time basis.” Dr. Ron Babin and Fred Magee. Worldwide CIO Agenda 2014 Top 10 Predictions. IDC. December 2013. “Customers expect personal service through tailored experiences and will not hesitate to transact with your competitors if you disappoint.” Behenna, Alastair, Pascal Matzke, Khalid Kark and Andrew Smith. What the European CEO needs from the CIO in 2014: trust in IT delivery is an issue for European business decision-makers. Forrester, Inc. January 17, 2014.
- Presenter guidance: Use this slide to set the context for the devices and mobility story through the lens of external research and insights. Key points: As we all know, we’re now living in a mobile-first, cloud-first world, where everybody and everything is becoming more connected every day. This has changed how we live our personal lives and is changing the very nature of how we work. Enabling the highest levels of productivity and attracting a responsive, innovative workforce now requires enterprises to rethink traditional systems and processes of supporting devices and apps at work. The challenge for business and IT leaders is to develop and implement an enterprise-wide mobile strategy together that embraces the opportunity to forge deeper, richer connections with both employees and customers while maintaining enterprise-grade security and availability. Share insights from direct research quotes and sources below. Sources: IT Impact Report: Five Key Findings on Driving Employee Productivity. CEB. Q1 2014. “The nature of work has changed. Collaboration, data analysis, and mobility are now critical levers for labor productivity. Yet, 60% of employees globally believe IT is ineffective at providing these capabilities.” Marketing Fact Pack: 2014 Edition. Ad Age. December 30, 2013. “In 2013, time spent using digital media overtook time spent watching TV.” Baghdassarian, Stephanie, Brian Blau, Jessica Ekholm, and Sandy Shen. Predicts 2014: apps, personal cloud and data analytics will drive new consumer interactions. Gartner, Inc. November 22, 2013. “By 2015, most apps will synch, collect and analyze deep data about users and their social graph.” “In the next three to four years apps will no longer be simply confined to smartphones and tablets, but will impact a wider set of devices from home appliances to cars and wearable devices.” IT Impact Report: Five Key Findings on Driving Employee Productivity. CEB. Q1 2014. “Almost one-third of employees typically work on their employer’s premises yet frequently work away from their desks (e.g., in conference rooms or colleagues’ offices) because of the amount of collaboration required for their roles.” And “70% of these employees are unhappy with the mobility capabilities they receive.” Dulaney, Ken. Predicts 2014: mobile and wireless. Gartner, Inc. November 8, 2014. “By 2016, 20% of enterprise BYOD programs will fail due to enterprise deployment of mobile device management (MDM) measures that are too restrictive” Baghdassarian, Stephanie, Brian Blau, Jessica Ekholm, and Sandy Shen. Predicts 2014: apps, personal cloud and data analytics will drive new consumer interactions. Gartner, Inc. November 22, 2013. “By 2017, mobile users will provide personalized data streams to more than 100 apps and services, every day.” Maoz, Michael, Jim Davies, Jenny Sussin, and Olive Huang. Predicts 2014: customer support and the engaged enterprise. Gartner, Inc. November 15, 2013. “By 2015, at least 60% of the Internet users will opt for mobile customer service applications as their first option.”
- Presenter guidance: Use this slide to illustrate our differentiated enterprise value proposition. The three pillars reflect customer outcomes that we believe we are collectively the best at enabling. The five points at the bottom share top attributes that enable us to deliver these outcomes. BOTH are important. The key points below are verbose by design. The top level bullets provide a short summary of our differentiators. The supporting bullets provide additional proof points to help further substantiate our claims. Tailor delivery of this slide to the unique messaging, value proposition and solutions discussed in this module. Key points: Activating the business…with customer-centric solutions. Microsoft devices and self-service tools empower users and enable a rapid response to customer needs. The Microsoft Cloud and Microsoft Dynamics CRM help enterprises unite customer and company data into a single unified view to unlock key insights. Microsoft’s robust, self-service BI tools empower people to get business insights faster and easier — all through the familiar tools they use every day. Using Excel, Power BI for Office 365 and Microsoft SQL Server, enterprises can visualize data quickly to understand and anticipate customer needs and take action in real-time. Microsoft’s Windows 8 personalized start screen tiles can deliver the information users want, the way they want it. Tailored tile views can put customer insights at a user’s fingertips so they can stay informed and engaged even while on-the-go. Microsoft delivers comprehensive, integrated solutions that are designed to work together to deliver winning customer experiences. Microsoft can streamline the implementation of technologies that impact the business, resulting in faster time to market and happier customers. We develop software designed to work together as "solutions", work similarly on multiple devices, and work with cloud services. Microsoft delivers devices and services that are designed to work together. By avoiding a patchwork of point solutions, it becomes less time consuming for enterprises to manage technology and resources can be better utilized. Microsoft helps enterprises take action on ideas and opportunities that come from all their people across all departments and connect socially with their customers using communication and collaboration tools like Yammer, Lync, Skype, and SharePoint. Did you know? Microsoft by the numbers… Yammer is used by 85 percent of the Fortune 500. More than 350,000 customers and 5 million people use Microsoft Dynamics products to gain greater control and visibility into their operations and build teams around the customer. Microsoft is deeply committed to the long-term success of our customers. Enterprises can trust that Microsoft is here for the long haul and has the tenacity to deliver transformative customer experiences. We serve as trusted advisors to our own customers and partners, providing the industry insight that only comes with experience on a global scale. The Microsoft Partner Network includes over 430,000 organizations with more than 160 million mutual customers worldwide, enabling us to address the unique needs of virtually any business together. Microsoft Technology Centers let customers explore their digital possibilities in a touch-first, interactive environment. Microsoft Consulting Services provides Microsoft expertise that helps customers accelerate the deployment of end-to-end digital solutions. Transforming to digital…and protecting assets in a mobile-first, cloud-first world. Microsoft offers an unparalleled heritage of enterprise IT experience with a commitment to security and privacy. Our strict culture around security, privacy, and governance directly impacts the way we design and deliver our services. And our experience working with many of the largest companies worldwide gives us a unique insight into the most reliable methods for protecting customer and company data. Microsoft offers the highest levels of proven security, privacy and reliability. We design and seek certification for the most rigorous global and regional security, data protection, accessibility and environmental standards. Trustworthy computing for enhanced security has been at our foundation for more than a decade. Our IT organization manages security, privacy, and governance for more than 180,000 users, and 300,000 devices operating across 513 locations in 113 countries. Products like Office 365 and SharePoint are helping our customers to build technological governance into their own corporate cultures. Microsoft Azure offers some of the top security features of any cloud, including anti-malware virtual machines, integrated anti-malware software from various vendors, and disk encryption service for virtual machines. The Microsoft Azure RemoteApp also enables enterprises to run desktop applications in the cloud and send them securely to end users using remote desktop software on Windows, OS X, iOS, and Android. SQL Server has had the fewest security vulnerabilities of major database vendors for five years running. It is the #1 most-used database in the world. In addition, SQL Server has been deemed “the most secure database” by the Information Technology Industry Council (ITIC).* Microsoft Dynamics CRM Online meets the requirements of the European Union’s “model clauses” and the high standards of European Union (EU) privacy law as acknowledged by the “Article 29 Working Party,” making Microsoft the first — and so far the only — company to receive this recognition. Microsoft delivers the comprehensive, enterprise-grade cloud experiences that are transforming today’s leading enterprises. Tailored to meet the needs of any enterprise, the Microsoft Cloud enable unparalleled productivity and turns massive streams of data into actionable insight. It can transform a mobile workforce into a connected team and can scale rapidly to meet the growing demands of any business. “Cloud” isn’t just one thing: it can be public, private, or hybrid. Microsoft offers a flexible cloud platform that gives enterprises all of these options (including software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS)) and lets them take advantage of the cloud at their own pace. Microsoft gives customers the choice to keep their technology on their premises or host it off-premises to free up internal resources. Microsoft offers the most connected, comprehensive set of cloud solutions (Microsoft Azure, Office 365, Microsoft Dynamics), with an unmatched breadth and depth of capabilities from platform to productivity apps to business solutions. Our integrated portfolio of cloud services works across devices and is supported by one of world’s largest developer and partner ecosystems. Leading governments, financial services organizations, and other organizations that work with sensitive information or deliver critical services rely on Microsoft cloud services. More than 1 million U.S. government employees use Office 365. Microsoft maintains a vendor-agnostic position by allowing other clouds to connect to Microsoft Cloud (Azure) services. This makes the concept of building hybrid clouds a straightforward process that can take advantage of existing investments Our Enterprise Mobility Suite is a comprehensive cloud solution that comes at a fraction of the cost of other enterprise mobility solutions in the market. It address the consumerization of IT, BYOD, and SaaS challenges by cost effectively packaging key Microsoft cloud services including Microsoft Azure Active Directory Premium, Windows Intune, and Microsoft Azure Rights Management Did you know? Microsoft by the numbers… Our Global Foundation Services organization supports over 1B customers and 200M businesses running on Microsoft's Cloud Services in 76 markets worldwide. 50 percent of Fortune 500 companies use Microsoft Azure. Over 60% of Fortune 500 companies have paid for some form of Office 365 in the past 12 months. We have over 250 million OneDrive users. To date, 11 billion photos have been stored on OneDrive, along with over 1 billion Office documents. Microsoft offers unmatched global-scale experience running and building cloud services. Microsoft has a heritage of managing consumer cloud services at scale for nearly two decades, starting with Hotmail in 1995. Microsoft has invested $15 billion to build its massive cloud infrastructure. Microsoft’s cloud infrastructure and state-of-the-art data centers comprise one of the largest networks globally with geo-replicated customer data and more than a million servers hosted in its datacenters. Microsoft products and services are deeply informed by our first-hand experience running enormous datacenters and some of the largest globally-scaled services (Bing, Xbox Live, and Office 365) that support over 1B customers and 20M businesses around the world. Microsoft understands what it takes to run a global-scale enterprise in the cloud because we’re committed to running all of Microsoft in the cloud. Microsoft operates with a challenger-mindset with a high level of R&D investment that continually helps businesses prepare for the next wave of innovation. Our scale reaches to our R&D investment, which was $10.6 billion in 2013 alone and includes machine learning, the Internet of Things, wearables, gesture-based advancements, communication, search, and many other areas. (More than Google and Apple R&D investment combined.) Microsoft Research scientists have won more than 320 major awards, including the Turing Award, MacArthur Foundation Fellowship, MIT Technology Review’s TR35 Award, the Draper Prize, IEEE John von Neumann Medal, IEEE Piore Award, the Kyoto Prize, multiple Oscars and a British knighthood. Kinect for Xbox 360 and AI experiences, like Cortana, offer a brief glimpse into how Microsoft is revolutionizing the possibilities for computing for the enterprise through our advanced research into gesture-based and speech-based computing. Empowering people…to be responsive and make an impact from anywhere. Microsoft offers productivity solutions that deliver consistent, familiar, and intuitive experiences, helping to drive faster and lower-cost implementations and high user adoption, for better productivity and business results. The ease of use appeals to a mulit-generational workforce and minimizes the need to retrain people or invest in new resources. Microsoft applies our consumer technology experience to a business context, transferring learning from our consumer offerings to our business offerings and vice versa (for example, Bing <-> Bing enterprise search; Outlook.com <-> Outlook). Users can easily learn how to use new products because of a consumer-like interface (for example, Yammer). Microsoft gives people the devices and services they need to work the way they want. Touch, tap, or write capabilities combined with familiar collaboration tools make it easy for diverse teams to connect. Did you know? Microsoft by the numbers… Over 100 million Windows 8 licenses have been sold to date. Over 1 billion people use Office (one in seven people on the planet). One in four Microsoft enterprise customers has Office 365. We have more than 400 million active Outlook.com accounts. Microsoft delivers a comprehensive, integrated suite of mobile and social tools across networking, collaboration, email, unified communications, and business applications. Enterprise social networking with Yammer, content collaboration and management with SharePoint, Office productivity with Office 365, and communications and presence with Lync all combine to create new integrated experiences that help people get things done. Microsoft is building in the hooks to popular social services like Facebook, Twitter, and LinkedIn so people can engage and collaborate socially across their networks. Did you know? Microsoft by the numbers… One-third of worldwide phone traffic is driven by Skype. Enterprise social network Yammer now has over 8 million registered users. Microsoft enables fluid, seamless experiences that enable any user to pick up any device in the context of what they are doing, and have instant access to everything they need. Our mobile solutions make it easy and secure for teams to work together from anywhere, creating a culture of collaboration that improves corporate performance. Did you know? Microsoft by the numbers… Ninety Fortune 100 companies use Lync. People have a choice of over 3,200 Windows-powered devices, thanks to our partner ecosystem. We offer a similar, intuitive interface across phones, tablets, and other devices. The Windows Phone Store features more than 245,000 apps and games. Hundreds more are added every day.
- Presenter guidance: Talk about your own experience in choosing the devices that you use and the guidance available. What factors influenced your decisions? Key points: BYOD is really about letting our users choose their devices, regardless of whether the company purchases it or the employee or vendor brings their own device into the workplace. According to Forrester Research, 67 percent of the people who use a smartphone for work and 70 percent of the people who use a tablet for work are choosing the devices themselves. This is undeniably what employees want and expect today. Furthermore, they predict that by 2017, there will be 905 million tablets worldwide being used for both work and home. When it comes to PCs, at Microsoft we’ve moved from a “standards” list that restricts options to a “recommendations” list that will give users the best device experience possible while maximizing their productivity. It’s all about giving our employees choice in the devices that they will use to get their jobs done, rather than controlling the hardware—though they do need to purchase their business PCs and peripherals through our approved procurement channel. Through our internal Microsoft IT portal, we help them to make informed choices by providing: A guide to minimum recommended hardware specifications for different types of devices (for example, devices with a TPM chip to make remote connections to the corporate network easier). At-a-glance comparisons of different devices, as well as guidance on the differences between Windows 8 certified and Windows 7 logo devices (for example, differences in security and boot times). A list of all current IT standard options and specifications. Guidance on approved channels for purchasing devices with pre-negotiated corporate pricing. When it comes to smartphones and other personal mobile devices, our employees purchase whatever device they want to use and then expense it back to the business. We encourage employees to use Windows Phone, as it provides the broadest possible access to corporate resources and built-in capabilities that make it easier for them to stay productive on the go. For example, it includes the same integrated mail and calendar as Outlook on PCs; it comes with Office Mobile preinstalled, letting them view, edit, and comment on Office documents; and it provides easy access to SharePoint sites. Although we encourage our employees to use Windows Phone for the best possible productivity experience, we don’t limit them—in fact, Microsoft IT supports thousands of non-Windows mobile devices today. What they can access from personal devices is driven by the device’s capabilities (for example, Lync is supported on Windows Phone, iOS and Android devices, though only Windows Phone devices enable them to join Lync meetings with one click from Outlook). Additional information: “Bring the business case for a bring-your-own-device (BYOD) program,” Forrester Research, Inc., October 23, 2012 “2013 mobile workforce adoption trends,” Forrester Research, Inc., February 4, 2013 Sources: Windows Phone for business: http://www.windowsphone.com/en-us/business/business
- Presenter guidance: Talk about how much easier it has become to find and install apps with Windows 8 and (if applicable) how you use personal devices in the workplace. Key points: While we don’t prescribe what devices a user can use for work, we do require a degree of control over those devices. For example, before a user can access corporate apps or information using a personal device, we require them to first enroll their device and accept a minimum level of management. Phones accessing corporate email are required to be secured with a PIN and users agree to allow our IT department to remotely wipe the device should it be lost or stolen. Similarly, we require personal PCs and tablets to enroll before being able to install corporate apps. This approach works very well for us. By managing policies that are enforced at the device level, we are able to secure intellectual property while also gaining visibility into what devices our users are using to access corporate information. With the introduction of Windows 8, we’ve delivered the Windows Intune Company Portal app that helps simplify application deployment for IT departments and installation for users. Apps can be installed on both corporate and personal machines without a connection to the corporate network. At Microsoft, we use the Company Portal to make more than 1,800 apps available to users through one easy-to-browse catalog, including the Windows 8.1 Enterprise upgrade, line-of-business apps and corporate productivity apps. Each month, we see approximately 30,000 application installations and availability of the service has been >99 percent. At Microsoft, we’ve invested in building apps that package streams of content and functionality optimized for specific roles and use cases. For example, our Enterprise Insider app shares thought leadership content from across to company for our field sales and marketing organization. We also provide the GearUp app to this same audience, providing a quick reference to all things about every product we sell, including value propositions, competitive differentiation, and more. Our Campus Experience app provides rich information for employees and vendors, such as campus and building maps, that isn’t generally available on the web. Our MS Expense app enables travelling employees to instantly track expenses on the go, helping dramatically raise compliance with completing expense reports on time. At home, at work, on-the-go—our BYOD strategy is to enable people to be productive wherever they are.
- [CLICK] Discuss the services that the customer has today – the regular datacenter, services and the use of AD as the identity source. [CLICK] Discuss the access methods that most customers have today – these are typically VPN technologies, DirectAccess, perhaps VDI [CLICK] Discuss the use of cloud services, and the capabilities that are provided. With Azure AD Premium, Single-Signon to independent cloud applications [CLICK] The integration of the on-premises AD and Azure AD to deliver a common identity. Integration may occur in two ways: Directory Sync or Federation. These will be discussed in Week 3. This common identity is critical to providing the best possible user experience for authentication, authorization and single sign-on. [CLICK] For those products that have an on-premises and cloud service option, there is an integration point. For example, Configuration Manage will connect and integrate with Windows Intune to deliver a unified device management experience or SharePoint will integrate with Office 365. From a mobility perspective, the key service integration that will be discussed in this PoC will relate to Device Management, Access to Resources, Information Protection and Identity.
- PURPOSE: Describes the current components that make up the Enterprise Mobility Suite. HIGHLIGHT: Azure Active Directory Premium is not just a directory but also an Identity & Access Management (IAM) solution Intune works across platforms Azure RMS has a rules-based engine to classify content
- PURPOSE: These are the five themes that span the EMS solution. Each of them can be found across all EMS components.
- PURPOSE: Answers the question “I don’t have Office 365 today or I am an Office 365 subscriber at E3/E4 so what else do I get with EMS?” The blue Best is broken down by EMS components.
- PURPOSE: A more detailed look at what adding EMS to Office 365 gives you.
- PURPOSE: Going more in-depth on Microsoft Azure Active Directory Premium, highlight SSO to SaaS apps, application policy, Microsoft Identity Manager included, Multi-Factor Authentication included and tenant branding.
- PURPOSE: Going more in-depth on Microsoft Azure Right Management, highlight support for Online and on-premises productivity servers, File Classification Infrastructure (FCI) support and logging.
- PURPOSE: Going more in-depth on Microsoft Intune, highlight the Company Portal, settings management and full/selective wipe.
- PURPOSE: Show that there are many different connections to apps across many devices.
- PURPOSE: Taking an identity-centric approach to devices, apps and data. HIGHLIGHT: Self-service as an IAM feature Single sign on Office 365
- PURPOSE: Basic architecture of how to share identities between Active Directory or Microsoft Identity Manager and Azure Active Directory. HIGHLIGHT: Azure Active Directory Connect to deploy Azure Active Directory Sync and other technologies Scripting support with PowerShell Web Services support for standards like SOAP and REST
- PURPOSE: Once you have your directory on the cloud, it enables SaaS applications for SSO. HIGHLIGHT: Other Directories support in the future Over 2400+ apps some WS-*, some Oauth 2, some SAML App categories and search make it easy to enable popular apps
- PURPOSE: So many apps, many popular apps and competitor’s solutions.
- PURPOSE: Azure Active Directory has strong security features to protect your organization’s identity information. HIGHLIGHT: Geo-location-based authentication auditing reports Customizable alerts Influence of Microsoft Global Security Operations on reporting
- PURPOSE: Windows PC management is enhanced by pairing Intune with System Center Configuration Manager (SCCM). HIGHLIGHT PC protection from malware with both solutions Intune standalone or hybrid SCCM adds OS deployment, power management and broader PC support SCCM is agent-based management only while Intune standalone is lightweight
- PURPOSE: Answers the question “What do an Intune standalone and hybrid deployment look like?”
- PURPOSE: Single management console for either scenario Intune standalone or hybrid.
- PURPOSE: Answers the question “What makes Intune different than our competition?”
- PURPOSE: Example of the broad settings management support with Intune. HIGHLIGHT: Cross-platform policy enforcement Deep configuration settings on iOS, Android and Windows Tied to reporting with alerts
- PURPOSE: Vision for managing personal and corporate data with Intune on cross-platform devices.
- PURPOSE: Answers the question “Microsoft just announced mobile device management for Office 365 and I am wondering what is different from Intune standalone or hybrid?”