This document discusses the process for raising a ticket for Tax Deducted at Source (TDS) reimbursement from Paytm. TDS is deducted at source on marketplace marketing fees, payment gateway fees, logistic charges, and fulfillment center services at rates of 5% and 2%. To request reimbursement, merchants must submit the correct commission invoice number, TDS certificate matching the invoice, and processing can take up to 25 working days. The steps outlined are to click support, document requests, request TDS reimbursement, fill in the required fields and upload documents, then submit the ticket for processing.

1. TDS Reimbursement
Process
In this module, we will discuss-
• What is TDS?
• Points to Remember
• Steps to raise a ticket for TDS reimbursement

2. What is Tax Deducted at Source (TDS)
• As per the Income Tax Act, a person (deductor) who is liable to make a payment of a specified nature to
any other person (deductee) shall deduct tax at source and remit the same into the account of the Central
Government. The deductee, from whose the income tax has been deducted at source, would be entitled to
get the credit of the amount so deducted on the basis of Form 26AS or TDS certificate issued by the
deductor.
• Form 16A will be provided by your CA.
• TDS is filed on a Quarterly Basis.

3. Points to Remember

4. Points to Remember
Documents required to raise TDS reimbursement claim -
Please share Form 16A along with the Commission Invoice Number against which you have submitted the
TDS .
The Commission Invoice is shared on your registered email ID by the 5th of every month for the sales
made in the last month. You can refer it to pay the TDS amount.
Note - TDS is to be paid only against the ‘Taxable Value’ column in the commission invoice and not to be paid for the
GST component mentioned separately
Processing Time -
Once all the details by the merchant for TDS reimbursement have been shared with us, we will validate
the details shared by you and will reimburse the TDS amount within 25 working days, if all details shared
by you are found to be correct.
In case of any discrepancy, we will update you the same within the next few days.

5. Points to Remember
The following rates are applicable for TDS submission-
1. Marketplace Marketing Fee @ 5% (Under Section 194H - Income Tax Act)
2. Marketplace PG Fee @ 5% (Under Section 194H- Income Tax Act)
3. Marketplace Logistic Charge (Fee) @ 2% (Under Section 194C- Income Tax Act)
4. Fulfilment Center Services @ 2% (Under Section 194C- Income Tax Act)

6. You need to file the TDS on behalf of Paytm e-commerce (as mentioned on the commission invoice) instead of
one97 communication.
In case the TDS amount* does not match the details available in our system, kindly share the correct TDS
certificate along with the correct Commission Invoice Number to process the reimbursement. In short, the TDS
Amount calculated must match the Amount mentioned in the TDS Certificate for releasing the Reimbursement.
Note -TDS amount = Total Amount [Marketing Fees + PG Fee + Logistic Charge (Fee) + Fulfillment
Center Charge( if applied)] of one Quarter.
Points to Remember

7. To raise a ticket for TDS reimbursement follow these steps-
Steps to raise a ticket for TDS reimbursement
Click on the Support tab11

8. Steps to raise a ticket for TDS reimbursement
Click on Document requests2
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9. Steps to raise a ticket for TDS reimbursement
Click on Document requests
Click on Request TDS reimbursement4
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10. Steps to raise a ticket for TDS reimbursement
Read the instructions carefully5
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11. Steps to raise a ticket for TDS reimbursement
Enter here the commission
invoices number against which
the TDS reimbursement is
required
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Enter the descriptions here7

12. Steps to raise a ticket for TDS reimbursement
Upload the required
documents
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Click on Submit Ticket
Note your ticket number for
future reference
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13. Thanks everyone!
For any query, please raise a ticket using Seller Helpdesk tab on your
seller panel.