Beyond WIP Limits (short version)

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Pawel Brodzinski

Limiting work in progress (WIP) is a concept widely popularized by Kanban, but in different forms it also exists in other agile approaches. Despite that, applying limits is a practice which many teams find either counterintuitive or non-value adding and eventually skip it. We should however start with answering a couple of basic questions. Why do we introduce limits in the first place? What do we get thanks to them? After all we don’t apply limits just to make our work less convenient, do we? The session will discuss limiting work in progress revealing a bit of mechanics of the concept and pointing false beliefs which we often embrace in software development teams. It will show how this mechanics can be exploited to improve our processes in both expected and unexpected ways. After the session you should be tempted to apply WIP limits in your process or, if they are already a part of the process, to adjust them accordingly. And most of all, you should know why and how limits are working, which will help you to make a decision when you should introduce them and how strictly a team should respect them.

Tecnologia Negócios

Beyond WIP limits

Pawel Brodzinski
@pawelbrodzinski

Once upon
a time…

Why?

100% utilization

That is so wrong

Cost of multitasking

Time to market

On a highway

In a call center

On a computer

Ball
Flow
Game

No WIP Limits

Using WIP Limits

Why something that intuitive
seems so counterintuitive
when we talk about
management?

…and they lived
happily ever
after

WIP limits!

5O

Why?

Slack time

We don’t live
in ideal world

Automation

Code quality

Simple
configuration

Self-
balancing
team

Slack time introduced by
WIP limits drives continuous
improvement

Help
others

Learn

Do
nothing

Takeouts

100% utilization is a myth

1OO%

Introducing WIP limits results
in improved efficiency

Slack time sets us on path of
continuous improvement

Thank you

Pawel Brodzinski
blog.brodzinski.com
vsoft.pl
@pawelbrodzinski

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Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365. But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction. Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general. See what it can do to keep your users happy and productive! In this session we will cover - Why CQD data alone is not enough to troubleshoot call problems - The importance of attributing call problems to the right call participant - What call quality analytics can do to help you quickly find, fix-, and prevent problems - Why having retrospective detailed insights matters - Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

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Artificial Intelligence Chap.5 : Uncertainty

Artificial Intelligence Chap.5 : Uncertainty

Artificial Intelligence Chap.5 : Uncertainty

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Beyond WIP Limits (short version)

1. Beyond WIP limits Pawel Brodzinski @pawelbrodzinski

2. Once upon a time…

3.

4.

6. 100% utilization

7. That is so wrong

8. Cost of multitasking

9. Time to market

10. On a highway

11. In a call center

12. On a computer

13. Ball Flow Game

14. No WIP Limits

15. Using WIP Limits

16. Why something that intuitive seems so counterintuitive when we talk about management?

17. …and they lived happily ever after

18. WIP limits! 5O

19.

20.

23.

24.

25.

26. We don’t live in ideal world

28. Code quality

29. Simple configuration

30. Self- balancing team

31. Slack time introduced by WIP limits drives continuous improvement

32. Help others

36. 100% utilization is a myth 1OO%

37. Introducing WIP limits results in improved efficiency

38. Slack time sets us on path of continuous improvement

39. Thank you Pawel Brodzinski blog.brodzinski.com vsoft.pl @pawelbrodzinski