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VHA Office Of Telehealth Services
Store-and-Forward Boston Telehealth
           Training Center
Teledermatology Workflow
   Patient                   PCP                         PCP                        Patient                 Clerk or Imager         Clerk or Imager
Presents to             Orders                     Sends Patient to            Presents to                 Receives                Creates
Primary Care            Teledermatology            Teledermatology             Teledermatology             Teledermatology         appointment in
Clinic                  Request Consult            Clinic                      Clinic                      Request Consult         Teledermatology
                                                                                                                                   Clinic



         Imager                           Imager                      Imager                      Imager                Imager

  Completes                        Request consult                Completes                   Signs the             Imaging            Triggers
  Teledermatology                  note text                      encounter                   Teledermatology       Consult            updates to
  Request Consult Note             transferred to                 data providing              Imaging Consult       pending at         TeleReader
  reminder dialog                  Teledermatology                Wk’ld credit                                      Reading Site       worklist
  template                         Imaging Consult                for Acq Site
                                   reason for request



         Imager                     Imager                                               Reader                    Reader              Reader
  Selects Patient and           Acquires
                                                          Images sent                Acknowledges                Accesses           Completes the
  consult in Imaging            Dermatology
                                                          to VistA                   notification of             images via          consult note
  Capture                       Images
                                                          Imaging                    Teledermatology             Telereader           containing
                                                                                     Imaging Consult                                   Reader
                                                                                                                                      Template




         Reader                      Reader               Imager & PCP                   PCP                      PCP
                                Signs the note,            Receive                 Views results of          Follows consult
  Enters the encounter          completing the             notification of         Teledermatology           recommendations
  data, providing wk’ld         Teledermatology            consult                 Imaging Consult
  credit for Reading Site       Imaging Consult            completion




                                                                                                                                                      2
Completed by Primary Care Provider




                                     3
Sample Order Menu and Prerequisite Text




                    (YOUR FACILITY NAME)




                                           4
(YOUR FACILITY NAME)




                       5
6
7
8
9
10
11
12
13
14
15
16
17
Name, Patient            Clinic Location
SSN          DOB         Provider Name



 Patient , Name
 SSN               DOB




                                           PROVIDER, NAME
                                            PROVIDER, NAME




                                                             18
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     Provider, Name   Provider, Name




                                                                       19
Completed by Teledermatology Imager
Highlight consult;
go to Action / Consult Results /
Complete/Update Results;
Select Note Title from list




    Date/Time
    Provider, Name-Title




     Complete template
22
23
24
25
26
27
28
29
30
31
32
33
34
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     35
Name, Patient         Clinic Location
SSN             DOB   Provider Name




                                        36
Name, Patient         Clinic Location
SSN             DOB   Provider Name




                                        37
Name, Patient         Clinic Location
SSN             DOB   Provider Name




                                    PROVIDER,Name
                                    Provider, NAME




                                                     38
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     39
Name, Patient       Clinic Location
SSN          DOB    Provider Name




                    /ES/ PROVIDER, NAME
                   TITLE
                   SIGNED: DATE AND TIME




                                           40
Completed by Teledermatology Imager




                                      42
If this message shows up, you need to
sign your note from the previous
consult. Then restart the Imager
consult.



                                        43
Here is your note from completing the
Teledermatology Request Consult. It
auto-fills your note into the
Teledermatology Imaging Consult.




                               44
45
/es/ Provider, Name
Title
Date and time


                      46
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     Depending on your security key,
                                     you will either sign consult as the
                                     provider, or sign by policy
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     48
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     49
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     /ES/ PROVIDER, NAME
                                     TITLE
                                     SIGNED: DATE AND TIME



                                                             50
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     Provider, Name   Provider, Name




                                                                       51
Open Vista Imaging Capture
Select Teledermatology consult configuration button
Select Patient
Select Consult
Enter date of image capture
PATIENT, NAME
                             Patient, Name



                      Patient, Name DOB SSN   Sex   SVC/NSC VETERAN




PATIENT, NAME   SSN                                             53
Patient, Name




                Select appropriate patient
                from list-make sure consult
                number matches consult in
                CPRS




                                              54
Patient, Name   SSN




                      Capture all images according to protocol


                                                                 55
Recommended protocol:
 Use card reader (approved by Information Security and
  configured on computer by IT staff )
 Take required images using camera with SIM card
 Remove card from camera and insert into card reader
 Drag and drop images into Vista Imaging Capture
 Click [Study Complete] when finished
 Open Vista Imaging to confirm all images were captured and
  imported into Vista Imaging under the correct consult and
  patient
 Remove SIM card from card reader and return to camera
 Delete images from SIM card
Dermatologist receives alert in CPRS for pending consult
Process alert and review consult
Open TeleReader application
Select correct patient and consult in TeleReader
Highlight consult and [LOCK] for reading
Review images in Vista Imaging
Complete consult report in CPRS using reminder template
Completed by Teledermatologist




                                 58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     75
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     76
77
78
79
80
81
82
Name, Patient      Clinic Location
SSN          DOB   Provider Name




                                     83
Name, Patient                    Clinic Location
SSN          DOB                 Provider Name




                           Provider, Name




           /es/ Provider, Name
           Title
           Signed: Date




                                                   84
(Not ideal, but gets minimal required information captured
from template quickly—beneficial if working remotely and
concerned about network problems causing CPRS to close
prematurely prior to template completion)




                                                             85
86
87
88
89
90
Name, Patient         Clinic Location
SSN             DOB   Provider Name




                                        At this point the dermatologist may
                                        fill in the headings as appropriate;
                                        encounter information should be
                                        complete other that any questions
                                        regarding service connected
                                        disability or environmental factors.
                                        Health factors have been entered
                                        with minimal information.




                                                                       91
92
PCP and Imager receive alert
regarding completed consult
Viewing results for Interfacility (IFC) consults:
   Consult tab / Action / Consult Tracking / Display Results
Follow up by Primary Care Clinic
            and/or
      Dermatology Clinic
according to recommendations
     of TeleDermatologist
95

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Teledermatology consult pathway rev 2012 0411

  • 1. VHA Office Of Telehealth Services Store-and-Forward Boston Telehealth Training Center
  • 2. Teledermatology Workflow Patient PCP PCP Patient Clerk or Imager Clerk or Imager Presents to Orders Sends Patient to Presents to Receives Creates Primary Care Teledermatology Teledermatology Teledermatology Teledermatology appointment in Clinic Request Consult Clinic Clinic Request Consult Teledermatology Clinic Imager Imager Imager Imager Imager Completes Request consult Completes Signs the Imaging Triggers Teledermatology note text encounter Teledermatology Consult updates to Request Consult Note transferred to data providing Imaging Consult pending at TeleReader reminder dialog Teledermatology Wk’ld credit Reading Site worklist template Imaging Consult for Acq Site reason for request Imager Imager Reader Reader Reader Selects Patient and Acquires Images sent Acknowledges Accesses Completes the consult in Imaging Dermatology to VistA notification of images via consult note Capture Images Imaging Teledermatology Telereader containing Imaging Consult Reader Template Reader Reader Imager & PCP PCP PCP Signs the note, Receive Views results of Follows consult Enters the encounter completing the notification of Teledermatology recommendations data, providing wk’ld Teledermatology consult Imaging Consult credit for Reading Site Imaging Consult completion 2
  • 3. Completed by Primary Care Provider 3
  • 4. Sample Order Menu and Prerequisite Text (YOUR FACILITY NAME) 4
  • 6. 6
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. 16
  • 17. 17
  • 18. Name, Patient Clinic Location SSN DOB Provider Name Patient , Name SSN DOB PROVIDER, NAME PROVIDER, NAME 18
  • 19. Name, Patient Clinic Location SSN DOB Provider Name Provider, Name Provider, Name 19
  • 21. Highlight consult; go to Action / Consult Results / Complete/Update Results; Select Note Title from list Date/Time Provider, Name-Title Complete template
  • 22. 22
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. 26
  • 27. 27
  • 28. 28
  • 29. 29
  • 30. 30
  • 31. 31
  • 32. 32
  • 33. 33
  • 34. 34
  • 35. Name, Patient Clinic Location SSN DOB Provider Name 35
  • 36. Name, Patient Clinic Location SSN DOB Provider Name 36
  • 37. Name, Patient Clinic Location SSN DOB Provider Name 37
  • 38. Name, Patient Clinic Location SSN DOB Provider Name PROVIDER,Name Provider, NAME 38
  • 39. Name, Patient Clinic Location SSN DOB Provider Name 39
  • 40. Name, Patient Clinic Location SSN DOB Provider Name /ES/ PROVIDER, NAME TITLE SIGNED: DATE AND TIME 40
  • 41.
  • 43. If this message shows up, you need to sign your note from the previous consult. Then restart the Imager consult. 43
  • 44. Here is your note from completing the Teledermatology Request Consult. It auto-fills your note into the Teledermatology Imaging Consult. 44
  • 45. 45
  • 47. Name, Patient Clinic Location SSN DOB Provider Name Depending on your security key, you will either sign consult as the provider, or sign by policy
  • 48. Name, Patient Clinic Location SSN DOB Provider Name 48
  • 49. Name, Patient Clinic Location SSN DOB Provider Name 49
  • 50. Name, Patient Clinic Location SSN DOB Provider Name /ES/ PROVIDER, NAME TITLE SIGNED: DATE AND TIME 50
  • 51. Name, Patient Clinic Location SSN DOB Provider Name Provider, Name Provider, Name 51
  • 52. Open Vista Imaging Capture Select Teledermatology consult configuration button Select Patient Select Consult Enter date of image capture
  • 53. PATIENT, NAME Patient, Name Patient, Name DOB SSN Sex SVC/NSC VETERAN PATIENT, NAME SSN 53
  • 54. Patient, Name Select appropriate patient from list-make sure consult number matches consult in CPRS 54
  • 55. Patient, Name SSN Capture all images according to protocol 55
  • 56. Recommended protocol: Use card reader (approved by Information Security and configured on computer by IT staff ) Take required images using camera with SIM card Remove card from camera and insert into card reader Drag and drop images into Vista Imaging Capture Click [Study Complete] when finished Open Vista Imaging to confirm all images were captured and imported into Vista Imaging under the correct consult and patient Remove SIM card from card reader and return to camera Delete images from SIM card
  • 57. Dermatologist receives alert in CPRS for pending consult Process alert and review consult Open TeleReader application Select correct patient and consult in TeleReader Highlight consult and [LOCK] for reading Review images in Vista Imaging Complete consult report in CPRS using reminder template
  • 59. 59
  • 60. 60
  • 61. 61
  • 62. 62
  • 63. 63
  • 64. 64
  • 65. 65
  • 66. 66
  • 67. 67
  • 68. 68
  • 69. 69
  • 70. 70
  • 71. 71
  • 72. 72
  • 73. 73
  • 74. 74
  • 75. Name, Patient Clinic Location SSN DOB Provider Name 75
  • 76. Name, Patient Clinic Location SSN DOB Provider Name 76
  • 77. 77
  • 78. 78
  • 79. 79
  • 80. 80
  • 81. 81
  • 82. 82
  • 83. Name, Patient Clinic Location SSN DOB Provider Name 83
  • 84. Name, Patient Clinic Location SSN DOB Provider Name Provider, Name /es/ Provider, Name Title Signed: Date 84
  • 85. (Not ideal, but gets minimal required information captured from template quickly—beneficial if working remotely and concerned about network problems causing CPRS to close prematurely prior to template completion) 85
  • 86. 86
  • 87. 87
  • 88. 88
  • 89. 89
  • 90. 90
  • 91. Name, Patient Clinic Location SSN DOB Provider Name At this point the dermatologist may fill in the headings as appropriate; encounter information should be complete other that any questions regarding service connected disability or environmental factors. Health factors have been entered with minimal information. 91
  • 92. 92
  • 93. PCP and Imager receive alert regarding completed consult Viewing results for Interfacility (IFC) consults: Consult tab / Action / Consult Tracking / Display Results
  • 94. Follow up by Primary Care Clinic and/or Dermatology Clinic according to recommendations of TeleDermatologist
  • 95. 95

Notas do Editor

  1. This is an example of the Boston ordering menu. Each facility will have their own menu design.Some facilities will not have a separate order menu but use the consult hierarchy list instead.Prerequisite text is editable by the Clinical Applications Coordinator at each facility. The facility may edit the number of lesions that is allowed for the Teledermatology consult.
  2. Here is your note from completing the Teledermatology Request Consult. It auto-fills your note into the Teledermatology Imaging Consult.
  3. Option to select diagnosis from drop-down list that will be entered into the encounter for you. [Primary diagnosis] and [Add to problem list ]options are also available
  4. At this point the dermatologist may fill in the headings as appropriate; encounter information should be complete other that any questions regarding service connected disability or environmental factors. Health factors have been entered with minimal information.