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Enabling Sustained Business Excellence




     DEFINE
Part 5 of 8 – Lean Six Sigma Practice @ KINDUZ

 Lean Six Sigma Practice @ KINDUZ




                                                 Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
HTTP://NETWORK.KINDUZ.COM/

                 KINDUZ Consulting Network

• Network with Experts from all over the World
• Download Templates, Checklists, Frameworks for study
• Access Video Recordings, Blogs of Experts
• Post Questions and get Answers, Participate in Discussions
• Lifetime Access


                                           Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                  © 2009 KINDUZ - All rights reserved   1
KINDUZ Clients, Partners, Research and Services


                                     • „Customer-centric Assortment Planning‟ Practices in the Retail
                                       Industry

                                     • Research to Assess Current Human Resource Challenges around
                                       Training Practices in Indian Retail Industry

                                     • Research to Assess Outlook towards Relationships Management
                                       and Perception Management among employees

                                     • “How IT Testing Service Providers Deliver Business Value”

                                     • KINDUZ Business Excellence Framework




                                     • Industry Research and Insights

                                     • Business Process Management

                                     • Human Development Management

                                     • Business Excellence Services




                                                    Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                           © 2009 KINDUZ - All rights reserved   2
KINDUZ envisions to be an End-to-End Business Consulting Services Provider

                    Independent Industry Status Reports
Industry Research                                                           Delivering a Value Proposition that suits YOU
                    Focused Market Research
   and Insights
                                                                   Top Notch Quality
                    Best Practice Validation and Empanelment

                                                                   Tailored Solutions for YOUR Business needs
                    KINDUZ Business Excellence Framework
                    Implementation Services
                                                                   Delivering at a Speed YOUR Business needs
                    Business Process Maturity Assessments
                                                                   Competitive Cost
                    Business Process Design Services
                                                                   Delivering at a location & time YOUR Business needs
Business Process
                    Business Process Roll-out and Facilitation
  Management                                                       Post Engagement Support YOUR Business needs
                    Services

                    Performance Improvement Services

                    Knowledge Management Services

                    Third Party Auditing Services                                Through a Strong Operating Model
                    Change Management Services
                                                                 Ability to Nurture and Retain Industry Seasoned Experts
    Human           Culture Management Services
  Development
                                                                 Design and Access to Industry Best Practices
  Management        Communication Management Services

                    Leadership Development Services              Proprietary KINDUZ Business Excellence Framework

                    Metrics System Design Services
                                                                 Alliances with Industry’s Leading Consulting Partners
    Business
   Excellence       Metrics System Implementation Services
   Consulting                                                    Leveraging Industry’s Best Technology Solutions
                    Benchmarking Services


                                                                       Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                                                   © 2009 KINDUZ - All rights reserved   3
The KINDUZ Business Excellence Framework

                                            KINDUZ Business Excellence Framework helps
                                            you build and run businesses:
                                                          that provide customers, sustained
                                                           value, and
                                                          that delivers, sustained business
                                                           results for YOU.


                                            Developed based on years of Practical Industry
                                            Experience and Academic research


                                            Download report at:
                                            http://www.kinduz.com/global_html/research.html




                                              Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                          © 2009 KINDUZ - All rights reserved   4
Lean Six Sigma Services




                                                            Infrastructure

                                         Training




                                                        Support




                            A Successful Lean Six Sigma Initiative

 We provides services, that not only deliver short-term benefits, but also help you deliver sustained business results


                                                                              Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                                                     © 2009 KINDUZ - All rights reserved   5
Our Engagement Lifecycle




                                                                                       Associate
                                                                                       Certification
                                                     Associate
                                                     Support &
                                                                                       Continued
                                                     Assessment
                                         Associate                                     Support
                                         Training

                         Program
                         Customization


        Business
        Need
        Identification



         An end-to-end Service Provider that delivers Customized Services

                                                        Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                               © 2009 KINDUZ - All rights reserved   6
Certification and Maturity Levels



                                                                                                                                                   • 3-4 days                                                 • 1-2 days
Champion Course




                                                                                                                              Green Belt Course
                                                                                      Black Belt Course




                                                                                                                                                                                     Yellow Belt Course
                  • 2 days


                                      Master Black Belt Course
                                                                 • 10 days                                • 8 days
                                                                                                                                                     program                                                    program
                    program                                        program                                  program

                                                                                                                                                   • For those who                                            • For those who
                  • For those who                                • For those who                          • For those who
                                                                                                                                                     are responsible                                            are involved in
                    are                                            are responsible                          are responsible                          for Minor                                                  Improvements
                    accountable for                                for Top line and                         for Major                                Improvements
                    Top line and                                   Bottom-line;                             Improvements                                                                                      • Teaches:
                    Bottom-line                                    accountable for                                                                 • Teaches:                                                 • Team work and
                                                                   All                                    • Teaches:                               • Structured way                                             Change
                                                                   Improvements
                  • Teaches:                                                                                                                         to approach                                                Management
                                                                                                          • Structured way
                                                                                                                                                     Improvement                                              • Skills to be
                  • Selection of                                                                            to approach
                                                                                                                                                     Targets and
                                                                 • Teaches:                                                                                                                                     better team
                    project                                                                                 Improvement
                                                                                                                                                     achieve them                                               players
                                                                 • Delivering ROI                           Targets and
                  • Business
                                                                                                                                                   • Team work                                                • Overview of
                                                                                                            achieve them
                    Oversight                                    • Control of
                                                                                                                                                   • Skills to be                                               Lean and Six-
                                                                   multiple                               • Team work and
                  • Removal of                                                                                                                       future                                                     Sigma
                                                                   projects                                 Change
                    roadblocks                                                                                                                       managers                                                 • Organizational
                                                                                                            Management
                                                                 • Mentoring of
                  • Control of                                                                                                                                                                                  Vision and
                                                                   associates                             • Skills to be
                    Projects                                                                                                                                                                                    Alignment
                                                                                                            future leaders
                                                                 • Lean Six-
                  • Lean Six-
                                                                   Sigma
                    Sigma
                                                                   Principles
                    Overview



                              We recommend an Approach that‟s best suited to your Business Needs

                                                                                                                                                  Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                                                                                                                                          © 2009 KINDUZ - All rights reserved   7
Associate Profiles


        Pavan                    Hemanth                   Yash                                              Raghu

                                                  • Black Belt                               • Black Belt
• Master Black Belt       • Master Black Belt

                                                  • Riyadh, KSA                              • Hyderabad, India
• Hyderabad, India        • Hyderabad, India

                                                  • Leading Six-Sigma                        • Quality Expert with
• Lead the Kanbay         • Lead Six-Sigma
                                                    projects at Riyadh                         Extensive Experience
  (now Capgemini)           projects at
                                                    Bank around                                at
  Lean Six-Sigma            • Motorola
                                                    • Production and                           • Motorola
  Rollout                   • Capgemini               Account Opening                          • HCL
• Facilitated multiple      • TATA AutoComp           Cycle Time
  Six-Sigma projects at                             • Credit Card
  TransUnion, USA                                     Processing and
                          • Certified Quality
• Presented at 11                                     Delivery Cycle
                            Engineer from ASQ
                                                      Time
  International
                          • Has 8 International     • Corporate Lending
  Conferences
                            publications in ASQ       Processes Cycle
                            and iSixSigma.com         Time




                                                                  Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                                         © 2009 KINDUZ - All rights reserved   8
Partners




           In January 2009 CSI and KINDUZ formed a
           strategic and exclusive partnership to deliver
           Leadership Development Programs for
           Computer Professionals in India




           In December 2008 e-pariksha.com and
           KINDUZ forged a partnership that enables
           KINDUZ to conduct online assessments for
           participants on e-pariksha.com website.




                                 Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                        © 2009 KINDUZ - All rights reserved   9
The KINDUZ Knowledgebase


All participants get login access to
the KINDUZ Knowledgebase at
http://kinduz.ning.com/ which
contains


   •   Templates
   •   Checklists
   •   Video Presentations
   •   Articles
   •   Conference Proceedings, and
   •   Links to useful websites




                                       Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                              © 2009 KINDUZ - All rights reserved 10
Key Contacts




      Pavan Kota                        Sundeep M
    Chief Executive Officer              Senior Director,
                                       Customer Relationships




                                                                                     Website: http://www.kinduz.com/
                                                                                       India Office: +91-40-40165594
                                                                                       US Phone: + 1-312-473-9767
Website: http://www.kinduz.com/   Website: http://www.kinduz.com/                 For Services: services@kinduz.com
 Email: pavankota@kinduz.com      Email: sundeep.m@kinduz.com                     For Research: research@kinduz.com
 India Mobile: +91-9246185813     India Mobile: +91-9246085180
 India Office: +91-40-40165594    India Office: +91-40-40165594
 US Phone: +1-312-473-9767         US Phone: + 1-312-473-9767




                                                                    Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/

                                                                                                                 © 2009 KINDUZ - All rights reserved 11
http://www.kinduz.com

         © 2009 KINDUZ - All rights reserved 12

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05 of 08 Lean Six Sigma Overview - Lean Six Sigma Practice at KINDUZ

  • 1. Enabling Sustained Business Excellence DEFINE Part 5 of 8 – Lean Six Sigma Practice @ KINDUZ Lean Six Sigma Practice @ KINDUZ Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
  • 2. HTTP://NETWORK.KINDUZ.COM/ KINDUZ Consulting Network • Network with Experts from all over the World • Download Templates, Checklists, Frameworks for study • Access Video Recordings, Blogs of Experts • Post Questions and get Answers, Participate in Discussions • Lifetime Access Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 1
  • 3. KINDUZ Clients, Partners, Research and Services • „Customer-centric Assortment Planning‟ Practices in the Retail Industry • Research to Assess Current Human Resource Challenges around Training Practices in Indian Retail Industry • Research to Assess Outlook towards Relationships Management and Perception Management among employees • “How IT Testing Service Providers Deliver Business Value” • KINDUZ Business Excellence Framework • Industry Research and Insights • Business Process Management • Human Development Management • Business Excellence Services Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 2
  • 4. KINDUZ envisions to be an End-to-End Business Consulting Services Provider Independent Industry Status Reports Industry Research Delivering a Value Proposition that suits YOU Focused Market Research and Insights Top Notch Quality Best Practice Validation and Empanelment Tailored Solutions for YOUR Business needs KINDUZ Business Excellence Framework Implementation Services Delivering at a Speed YOUR Business needs Business Process Maturity Assessments Competitive Cost Business Process Design Services Delivering at a location & time YOUR Business needs Business Process Business Process Roll-out and Facilitation Management Post Engagement Support YOUR Business needs Services Performance Improvement Services Knowledge Management Services Third Party Auditing Services Through a Strong Operating Model Change Management Services Ability to Nurture and Retain Industry Seasoned Experts Human Culture Management Services Development Design and Access to Industry Best Practices Management Communication Management Services Leadership Development Services Proprietary KINDUZ Business Excellence Framework Metrics System Design Services Alliances with Industry’s Leading Consulting Partners Business Excellence Metrics System Implementation Services Consulting Leveraging Industry’s Best Technology Solutions Benchmarking Services Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 3
  • 5. The KINDUZ Business Excellence Framework  KINDUZ Business Excellence Framework helps you build and run businesses:  that provide customers, sustained value, and  that delivers, sustained business results for YOU.  Developed based on years of Practical Industry Experience and Academic research  Download report at: http://www.kinduz.com/global_html/research.html Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 4
  • 6. Lean Six Sigma Services Infrastructure Training Support A Successful Lean Six Sigma Initiative We provides services, that not only deliver short-term benefits, but also help you deliver sustained business results Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 5
  • 7. Our Engagement Lifecycle Associate Certification Associate Support & Continued Assessment Associate Support Training Program Customization Business Need Identification An end-to-end Service Provider that delivers Customized Services Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 6
  • 8. Certification and Maturity Levels • 3-4 days • 1-2 days Champion Course Green Belt Course Black Belt Course Yellow Belt Course • 2 days Master Black Belt Course • 10 days • 8 days program program program program program • For those who • For those who • For those who • For those who • For those who are responsible are involved in are are responsible are responsible for Minor Improvements accountable for for Top line and for Major Improvements Top line and Bottom-line; Improvements • Teaches: Bottom-line accountable for • Teaches: • Team work and All • Teaches: • Structured way Change Improvements • Teaches: to approach Management • Structured way Improvement • Skills to be • Selection of to approach Targets and • Teaches: better team project Improvement achieve them players • Delivering ROI Targets and • Business • Team work • Overview of achieve them Oversight • Control of • Skills to be Lean and Six- multiple • Team work and • Removal of future Sigma projects Change roadblocks managers • Organizational Management • Mentoring of • Control of Vision and associates • Skills to be Projects Alignment future leaders • Lean Six- • Lean Six- Sigma Sigma Principles Overview We recommend an Approach that‟s best suited to your Business Needs Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 7
  • 9. Associate Profiles Pavan Hemanth Yash Raghu • Black Belt • Black Belt • Master Black Belt • Master Black Belt • Riyadh, KSA • Hyderabad, India • Hyderabad, India • Hyderabad, India • Leading Six-Sigma • Quality Expert with • Lead the Kanbay • Lead Six-Sigma projects at Riyadh Extensive Experience (now Capgemini) projects at Bank around at Lean Six-Sigma • Motorola • Production and • Motorola Rollout • Capgemini Account Opening • HCL • Facilitated multiple • TATA AutoComp Cycle Time Six-Sigma projects at • Credit Card TransUnion, USA Processing and • Certified Quality • Presented at 11 Delivery Cycle Engineer from ASQ Time International • Has 8 International • Corporate Lending Conferences publications in ASQ Processes Cycle and iSixSigma.com Time Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 8
  • 10. Partners In January 2009 CSI and KINDUZ formed a strategic and exclusive partnership to deliver Leadership Development Programs for Computer Professionals in India In December 2008 e-pariksha.com and KINDUZ forged a partnership that enables KINDUZ to conduct online assessments for participants on e-pariksha.com website. Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 9
  • 11. The KINDUZ Knowledgebase All participants get login access to the KINDUZ Knowledgebase at http://kinduz.ning.com/ which contains • Templates • Checklists • Video Presentations • Articles • Conference Proceedings, and • Links to useful websites Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 10
  • 12. Key Contacts Pavan Kota Sundeep M Chief Executive Officer Senior Director, Customer Relationships Website: http://www.kinduz.com/ India Office: +91-40-40165594 US Phone: + 1-312-473-9767 Website: http://www.kinduz.com/ Website: http://www.kinduz.com/ For Services: services@kinduz.com Email: pavankota@kinduz.com Email: sundeep.m@kinduz.com For Research: research@kinduz.com India Mobile: +91-9246185813 India Mobile: +91-9246085180 India Office: +91-40-40165594 India Office: +91-40-40165594 US Phone: +1-312-473-9767 US Phone: + 1-312-473-9767 Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 11
  • 13. http://www.kinduz.com © 2009 KINDUZ - All rights reserved 12