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The Salesforce Advantage:
Understanding the Why
​ David Palaniuk
​ Program Manager, Partner Readiness
What Is the Salesforce Advantage?
“Why can’t enterprise technology
be as easy as buying a book
on Amazon.com?”
A Founding Question
The Original Business Plan
“The world is
changing. The
internet changes
everything. It’s
rapidly becoming the
dominant
distribution vehicle
for all types of
software.”
“Corporations no
longer have to create,
maintain, or operate
an application
computer, or network
to stay competitive in
the global marketplace.
Soon, anyone will be
able to buy per-user,
per-month enterprise
applications over the
Internet.”
“The end result is a website where an entire salesforce can be managed
easily, and without installing new software, computers, or people.
Instant, global, convenient salesforce automation now.”
We Have Grown: More People, More Clouds, More Complexity
​ But the basics remain the same!
4th year in a row!2011 • 2012 • 2013 • 2014
#1 most admired
in software
#7 best company
to work for
World’s #1 CRM company
World’s most admired software company
World’s most innovative company
We’ve Seen These Slides Before…
​ But Why? How? Who are we really?
APIs
Flexible, Scalable, Metadata Platform
Workflow
Data &
Objects
IdentityAnalyticsCollaborationMobile UI
2,700+ Partner Apps
Largest Enterprise Ecosystem
Cloud
Mobile
Social
Data Science
Trusted Multitenant Cloud
Fast App Dev & Customization
Understanding the ‘How’ is Fundamental
Customers Need (and Want!) to Know the Power of the Platform
AnalyticsCommunityMarketingServiceSales AppsComplete CRM
What is Our Secret Sauce?
Metadata-
driven
Multi-tenant
Architecture
Single Code Base
=
Agility &
Faster Innovation
Why Does That Matter?
Objectives
​ Foundational Competence
​ Convey Simplicity
Deliver Authentically
Earn the Seat at the Table
We Want to Align Everyone’s Understanding of Our Platform
All Distribution employees should be able to explain our core Cloud differentiation
​ The technology will change.
​ The customers’ aspirations will change.
​ The technology should enable this change.
ALWAYS REMEMBER
=
​ Technology is frictionless.
​ Customers can focus on their core business & differentiation.
So What Is the “Why” of Salesforce?
Trusted Cloud: Transparency and trust in everything we do.
8 Core Principles That Drive Our Innovation
The Salesforce Advantage
​ Cloud Leader: Pioneers, evangelists and catalyst for change.
​ Multi-tenant: Build to the Gold Standard, but democratize innovation.
​ Open Ecosystem: Extend solutions with apps for just about any business need.
​ Complete CRM: Customer at the center of all Clouds drives richer engagement.
Scalable, Metadata-driven platform: Three upgrades per year never break customizations.
​ Fast App Dev & Customization: Clicks-not-code allow anyone to build apps.
​ Customer Success: We are completely invested in our customers’ success.
So Now What?
Dreamforce Advantage seminar Partner Zone
September 16 @ 11:00 to 11:40am
Park Central Hotel, Stanford
Salesforce Advantage for Partner resources and events
​ Partner Community Page
​ Salesforce Advantage for Partners Chatter Group
​ Advantage “self paced” training course “coming soon”
CAN YOU DO IT?
Thank you

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The Salesforce Advantage: Understanding the Why (August 17, 2015)

  • 1. The Salesforce Advantage: Understanding the Why ​ David Palaniuk ​ Program Manager, Partner Readiness
  • 2.
  • 3. What Is the Salesforce Advantage?
  • 4. “Why can’t enterprise technology be as easy as buying a book on Amazon.com?” A Founding Question
  • 5. The Original Business Plan “The world is changing. The internet changes everything. It’s rapidly becoming the dominant distribution vehicle for all types of software.” “Corporations no longer have to create, maintain, or operate an application computer, or network to stay competitive in the global marketplace. Soon, anyone will be able to buy per-user, per-month enterprise applications over the Internet.” “The end result is a website where an entire salesforce can be managed easily, and without installing new software, computers, or people. Instant, global, convenient salesforce automation now.”
  • 6. We Have Grown: More People, More Clouds, More Complexity ​ But the basics remain the same!
  • 7. 4th year in a row!2011 • 2012 • 2013 • 2014 #1 most admired in software #7 best company to work for World’s #1 CRM company World’s most admired software company World’s most innovative company We’ve Seen These Slides Before… ​ But Why? How? Who are we really?
  • 8.
  • 9. APIs Flexible, Scalable, Metadata Platform Workflow Data & Objects IdentityAnalyticsCollaborationMobile UI 2,700+ Partner Apps Largest Enterprise Ecosystem Cloud Mobile Social Data Science Trusted Multitenant Cloud Fast App Dev & Customization Understanding the ‘How’ is Fundamental Customers Need (and Want!) to Know the Power of the Platform AnalyticsCommunityMarketingServiceSales AppsComplete CRM
  • 10. What is Our Secret Sauce? Metadata- driven Multi-tenant Architecture
  • 11. Single Code Base = Agility & Faster Innovation Why Does That Matter?
  • 12.
  • 13. Objectives ​ Foundational Competence ​ Convey Simplicity Deliver Authentically Earn the Seat at the Table We Want to Align Everyone’s Understanding of Our Platform All Distribution employees should be able to explain our core Cloud differentiation
  • 14. ​ The technology will change. ​ The customers’ aspirations will change. ​ The technology should enable this change. ALWAYS REMEMBER = ​ Technology is frictionless. ​ Customers can focus on their core business & differentiation.
  • 15. So What Is the “Why” of Salesforce?
  • 16. Trusted Cloud: Transparency and trust in everything we do. 8 Core Principles That Drive Our Innovation The Salesforce Advantage ​ Cloud Leader: Pioneers, evangelists and catalyst for change. ​ Multi-tenant: Build to the Gold Standard, but democratize innovation. ​ Open Ecosystem: Extend solutions with apps for just about any business need. ​ Complete CRM: Customer at the center of all Clouds drives richer engagement. Scalable, Metadata-driven platform: Three upgrades per year never break customizations. ​ Fast App Dev & Customization: Clicks-not-code allow anyone to build apps. ​ Customer Success: We are completely invested in our customers’ success.
  • 18. Dreamforce Advantage seminar Partner Zone September 16 @ 11:00 to 11:40am Park Central Hotel, Stanford Salesforce Advantage for Partner resources and events ​ Partner Community Page ​ Salesforce Advantage for Partners Chatter Group ​ Advantage “self paced” training course “coming soon”
  • 19. CAN YOU DO IT?