OfficeExpert provides unique insights into end user sessions and digital experiences of Office 365. Gain evidence of what an end user’s current experience looks like, regardless of which client is being used and whether it represents just a snapshot or a longer period. In this webinar, Stefan Fried — Product Manager of OfficeExpert, will deep dive into some of the simulation capabilities OfficeExpert offers out of the box.

1. Make Your Data Work For You
Deep Dive into
End User Simulations
for SharePoint and Skype for Business
Stefan Fried
Austria, 2019

2. Stefan Fried
Product Manager
panagenda
Speakers
22 Join the conversation using #OfficeExpert & @panagenda
Daniel Klas
Inbound Marketing Coordinator
panagenda

3. Agenda
I. Introducing End-User Simulations
II. Simulations
– SharePoint
– Skype for Business
III. Live Demo
IV. Sandbox and Q&A

4. Make Your Data Work For You
Introduction
End-User Simulations

5. OfficeExpert – 4 pillars
55
• Realtime Alerting and
Enterprise Integration
• Node-RED Framework
• O365 Usage Data Analytics
• BI Integration (API)
• End-to-End User Simulations
(Service Quality)
• Smart Measurements
• On Premises Server Monitoring
• Operations Dashboard
• User Role concept

6. Supported Simulation Types
6
Network
SharePoint
(Web; Cloud/On Premises)
Outlook
(Client / Web; Cloud/On Premises)
OneDrive for Business
(Web; Cloud)
Skype for Business
(Lync Client/Web Client; Cloud/On Premises)

7. Architecture –2 possible Setup Scenarios
7
Windows Proxy Host*
(only necessary for Server Monitoring and Usage Data)
Simulation Bots
Virtual Appliance
* necessary to perform all PowerShell cmdlet’s

8. Make Your Data Work For You
Simulations

9. General
9
Controllability

10. End User Simulation – Flow
10
Central Appliance
Simulation Bots
(1-n Clients)
Sends Results to Appliance

11. How to manage a simulation bot?
11
(1) Configure Sensor (2) Config is stored as JSON on SQL and Apache Zookeeper (Appliance)
(3) Simulation Bot reloads Config on the fly
(4) Sensors are executed

12. SharePoint – Simulation Steps
12
Authentication
Access Site
Create folder – Doc Lib.
Upload file – Doc. Lib
Download file
Delete file
Content Class Search

13. Skype for Business – Simulation Steps
13
Authentication
Retrieve Contact List
Add User to Contact List
Delete User from Contact List
Create Conference
Invite 1-n participants
Participant(s) joins the conferences
IM to all joined participants

14. 14
Result: OfficeExpert - Simulation Bot Framework
OE Bot LATAM

15. Result #1
15
Bot London
Bot APAC
Bot Frankfurt
Bot Berlin
Bot LATAM
1,54 sec
3,66 sec
EMEA Bots
e.g. It measures the time how long it took to join a conference and to send instant messages across simulations bots
2,99sec

16. 16
Result #2

17. Make Your Data Work For You
Live Demo

18. Make Your Data Work For You
Sandbox and Q&A

19. OfficeExpert Sandbox
• Instant evaluation option on panagenda.com
– Play with OfficeExpert within minutes
– No installation required
19

20. Stefan Fried
Product Manager
panagenda
Questions and Answers
2020 Join the conversation using #OfficeExpert & @panagenda
Daniel Klas
Inbound Marketing Coordinator
panagenda

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Make Your Data Work for You