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JOB ANALYSIS
 Purposes of job analysis
 Sources of job analysis information
 Methods of job analysis
 Job evaluation
 Sources of inaccuracy in job analysis
 Cognitive
 Social
What is job analysis?
 Definition: a method for describing jobs
and the human attributes necessary to
perform them
 Two approaches:
 job oriented
 person oriented
Purposes of Job Analysis
 selection
 legal issues
 performance appraisal
 career development
 training
Sources of Job Analysis
Information
 Who provides information?
 subject matter experts (job incumbents and
supervisors)
 analysts
 How is information collected?
 Performing the job
 Observing incumbents perform the job
 Interviewing SMEs
 Surveying SMEs
Methods of Job Analysis
 Task inventories
 Time spent on task
 Importance of task, difficulty of learning
 Functional Job Analysis
 data
 people
 Things
 Critical incidents technique
Methods, cont.
 Job Components
Inventory
 Tools and equipment
 Perceptual and
physical
requirements
 Mathematical
requirements
 Communication
requirements
 Decision making and
responsibility
 Position Analysis
Questionnaire
 Information input
 Mediation processes
 Work output
 Interpersonal
activities
 Work situation and
job context
 Miscellaneous
aspects
Job Evaluation
 Definition -- family of quantitative
techniques used to determine the salary
levels of jobs
 Why is job evaluation important?
 Equal Pay Act of 1963
 Comparable Worth
Job Evaluation Methods
 Ranking -- rank order the jobs according to
each jobs relative worth or value to the
organization
 Classification -- placing all jobs into a
predetermined taxonomy of grades or
classes (like the DOT)
 Point systems -- assign points to various
levels of skill, knowledge, responsibility,
working conditions, then summing the
points.
Summary
Purposes of job analysis
Sources of job analysis information
 Who provides information?
 How is information collected?
Job analysis methods
Job evaluation – purpose and
methods
Inaccuracy in Job Analysis
 JA assumes information is reliable and
without error
 Sources of Inaccuracy
 Social – Created by normative pressures
from the social environment
 Cognitive – Limitations on ability to process
information
Effects of inaccuracy on job
analysis data
 Interrater reliability
 Interrater agreement
 Discriminability between jobs
 Dimensionality of factor structures
 Mean ratings
 Completeness of job information
Social sources of inaccuracy
 Social influence
processes
 Pressure to
conform
 Extremity shifts
 Motivation loss
 social loafing
 free riding
 Self-presentation
processes
 Impression
management
 Social desirability
 Demand effects
Cognitive sources of inaccuracy
 Limitations in information processing
systems
 Information overload
 Heuristics
 Representativeness
 Availability
 Anchoring and adjustment
 Categorization
Cognitive sources (cont.)
 Biases in information processing
systems
 Carelessness
 Extraneous information
 Inadequate information
 Order and contrast effects
 Halo
 Leniency and severity
 Method effects
Minimizing Inaccuracy
 Obtain job info from multiple sources
 Use a variety of research methods
 Make process clear and understandable
for the respondent
 Supervise data collection closely
 Pilot studies
 Monitoring questionnaire completion
 Debriefing respondents
Summary
 Effects of inaccuracies on job analysis
data
 Social sources of inaccuracy
 Social influence processes
 Self-presentation processes
 Cognitive sources of inaccuracy
 Limitations in information processing
 Biases in information processing
 Minimizing inaccuracies

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Job analysis

  • 1. JOB ANALYSIS  Purposes of job analysis  Sources of job analysis information  Methods of job analysis  Job evaluation  Sources of inaccuracy in job analysis  Cognitive  Social
  • 2. What is job analysis?  Definition: a method for describing jobs and the human attributes necessary to perform them  Two approaches:  job oriented  person oriented
  • 3. Purposes of Job Analysis  selection  legal issues  performance appraisal  career development  training
  • 4. Sources of Job Analysis Information  Who provides information?  subject matter experts (job incumbents and supervisors)  analysts  How is information collected?  Performing the job  Observing incumbents perform the job  Interviewing SMEs  Surveying SMEs
  • 5. Methods of Job Analysis  Task inventories  Time spent on task  Importance of task, difficulty of learning  Functional Job Analysis  data  people  Things  Critical incidents technique
  • 6. Methods, cont.  Job Components Inventory  Tools and equipment  Perceptual and physical requirements  Mathematical requirements  Communication requirements  Decision making and responsibility  Position Analysis Questionnaire  Information input  Mediation processes  Work output  Interpersonal activities  Work situation and job context  Miscellaneous aspects
  • 7. Job Evaluation  Definition -- family of quantitative techniques used to determine the salary levels of jobs  Why is job evaluation important?  Equal Pay Act of 1963  Comparable Worth
  • 8. Job Evaluation Methods  Ranking -- rank order the jobs according to each jobs relative worth or value to the organization  Classification -- placing all jobs into a predetermined taxonomy of grades or classes (like the DOT)  Point systems -- assign points to various levels of skill, knowledge, responsibility, working conditions, then summing the points.
  • 9. Summary Purposes of job analysis Sources of job analysis information  Who provides information?  How is information collected? Job analysis methods Job evaluation – purpose and methods
  • 10. Inaccuracy in Job Analysis  JA assumes information is reliable and without error  Sources of Inaccuracy  Social – Created by normative pressures from the social environment  Cognitive – Limitations on ability to process information
  • 11. Effects of inaccuracy on job analysis data  Interrater reliability  Interrater agreement  Discriminability between jobs  Dimensionality of factor structures  Mean ratings  Completeness of job information
  • 12. Social sources of inaccuracy  Social influence processes  Pressure to conform  Extremity shifts  Motivation loss  social loafing  free riding  Self-presentation processes  Impression management  Social desirability  Demand effects
  • 13. Cognitive sources of inaccuracy  Limitations in information processing systems  Information overload  Heuristics  Representativeness  Availability  Anchoring and adjustment  Categorization
  • 14. Cognitive sources (cont.)  Biases in information processing systems  Carelessness  Extraneous information  Inadequate information  Order and contrast effects  Halo  Leniency and severity  Method effects
  • 15. Minimizing Inaccuracy  Obtain job info from multiple sources  Use a variety of research methods  Make process clear and understandable for the respondent  Supervise data collection closely  Pilot studies  Monitoring questionnaire completion  Debriefing respondents
  • 16. Summary  Effects of inaccuracies on job analysis data  Social sources of inaccuracy  Social influence processes  Self-presentation processes  Cognitive sources of inaccuracy  Limitations in information processing  Biases in information processing  Minimizing inaccuracies