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Understanding your audience;
Agile thinking & our content
Kerboo webinar
15th December 2015
@pagesauce
Charlie Williams
Head of Marketing
charlie (at) white.net
@pagesauce
@pagesauce
Previously on SEMRush…
@pagesauce
@pagesauce
Content = our best method to
offer a unique experience in
markets increasingly filled with
similar products
Putting the audience first
We can harness the power of our
audience to build better content
experiences
@pagesauce
@pagesauce
A story…
About how I learned
to make content
A story…
to make content
with ferries
About how I learned
What I’ve built…
ferries to France
What I’ve built…
ferries from France
ferries to France
What I’ve built…
France ferries
ferries from France
ferries to France
What I’ve built…
France ferries
ferries from France
ferries to France
And more… oh dear
cross-channel ferries
What I’ve built…
@pagesauce
@pagesauce
Optimising for search query topic
buckets, not individual keywords
Thinking in topics
https://moz.com/blog/topics-people-
over-keywords-rankings-whiteboard-
friday/
http://www.socialmediatoday.com/
content/future-seo-topics-instead-
keywords
& content marketing
SEO content, keyword research,
UX, content strategy, social media,
= Content development
@pagesauce
@pagesauce
Agile
Richard Prowse
https://gathercontent.com/blog/adopting-agile-approach-content
helps organisations… focus on
meeting user needs, prioritising
delivery and helping people to
collaborate
@pagesauce
An agile project is about creating
fast iterations of products based on
the feedback of real users -
Prioritise features for users over
everyone else gov.uk
https://www.gov.uk/service-manual/agile
But…
Agile’s for developers, right?
@pagesauce
@pagesauce
content marketing & agile approach
SEO content, keyword research,
UX, content strategy, social media,
= Content development
@pagesauce
https://moz.com/blog/user-behaviour-data-as-a-ranking-signal
http://searchengineland.com/meet-rankbrain-google-search-results-234386
Build great content
= the new content is king…
@pagesauce
@pagesauce
Product pages
How do we make these great?
@pagesauce
Challenging or new industries
What counts as great content?
@pagesauce
Helping the audience
needs?
So, how do we create content that
actually serves our audience’s
@pagesauce
@pagesauce
Questions
@pagesauce
When you do a search, you
generally want an answer
Gabriel Weinberg
http://www.fastcompany.com/3026698/inside-
duckduckgo-googles-tiniest-fiercest-competitor
@pagesauce
Types of searches
Listening to the audience
@pagesauce
@pagesauce
Understand what is working;
what does your audience enjoy?
Google Analytics
@pagesauce
Understand what is working;
what does your audience enjoy?
Google Analytics
@pagesauce
@pagesauce
@pagesauce
What’s earned your
audience’s interest?
@pagesauce
What’s earned your
audience’s interest?
@pagesauce
talking about?
What is our audience
Topsy
@pagesauce
content
User testing
Eye-opening insight into what
your audience wants from your
https://www.usertesting.com/product/videos-and-metrics
Surveys
want & incentivise
Ask your audience what they
@pagesauce
SurveyMonkey
www.surveymonkey.com
SurveyGizmo
www.surveygizmo.com
Google
https://www.google.co.uk/forms/about/
https://www.google.com/insights/
consumersurveys/home
http://www.siegemedia.com/google-consumer-surveys-
for-content-marketers
questions
Questions
Competitor FAQs & Quora
for researching common
@pagesauce
http://faqfox.com/
User-centred
http://www.momentology.com/7216-user-centric-keyword-research-topics/
@pagesauce
keyword research
Quality keyword research
unveils your audience’s needs
@pagesauce
User-centred
http://en.wikipedia.org/wiki/User-centered_design
“design tries to optimise the
product around how users can,
want, or need to use the product”
@pagesauce
SEMrush
Dig into the topics your
competitors earn traffic with
http://refugeeks.com/semrush/
@pagesauce
@pagesauce
Google Trends
Is this a growing topic?
@pagesauce
Scrape Google suggest
Kewordtool.io
KeywordKiwi
Ubersuggest
Scrape Google suggest
@pagesauce
@pagesauce
Ask the audience
http://answerthepublic.com/
@pagesauce
User stories
audience wants, & map the journey
Take your personas, & what your
https://gathercontent.com/blog/adopting-agile-approach-content
https://www.gov.uk/service-manual/agile/writing-user-stories.html
@pagesauce
http://seedkeywords.com/
@pagesauce
User stories
https://yougov.co.uk/profiler
@pagesauce
Wireframes
Be able to show how your content
will work
Balsamiq Mockups
@pagesauce
http://backlinko.com/skyscraper-technique
An example
To get your own ideas going
Tell your stories of your product
product or service
Content can be about the user
experiences to be had with your
@pagesauce
@pagesauce
Agile thinking
helps our SEO in two ways:
Focus on one issue at a time,
& helping us understand the
audience, so we know what to
make
@pagesauce
User-led content = useful content
Useful to audience = Google’s aim
@pagesauce
@pagesauce
charlie (at) white.net
THANK YOU
Questions?
@pagesauce

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