Avaya and Skype Connect PacketBase is an Avaya BusinessPartner
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On September 29, 2010, Avaya and Skype announced a strategic agreement to deliver innovative, real-time communications and collaboration solutions to businesses of all sizes. The multi-phase deal includes both go-to-market and an industry-first, joint technology integration that seeks to enable businesses to lower costs and expand how employees, customers, partners and suppliers communicate and collaborate with greater convenience and efficiency.
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Avaya and Skype Connect PacketBase is an Avaya BusinessPartner
- 1. Skype Connect ™ for Avaya Customers Customer Presentation September 2010
- 2. Key Topics © 2010 Avaya Inc. All rights reserved. Business and market trends driving the need for unified communications & collaboration Business Needs & Market Trends How SIP, SIP trunking and SIP sessions enable UCC for business communications Value of SIP Overview & business value of Skype Connect SIP Channels and associated offers Skype Connect ™ Avaya and Skype join together in utilizing SIP to provide UCC to enterprises The Avaya-Skype Relationship
- 3. Key Topics © 2010 Avaya Inc. All rights reserved. Business and market trends driving the need for unified communications & collaboration Business Needs & Market Trends Value of SIP Skype Connect ™ The Avaya-Skype Relationship
- 7. Key Topics © 2010 Avaya Inc. All rights reserved. Business Needs & Market Trends How SIP, SIP trunking and SIP sessions enable UCC for business communications Value of SIP Skype Connect ™ The Avaya-Skype Relationship
- 9. Revolution in Communications Architecture © 2010 Avaya Inc. All rights reserved. Flexibly connect users, applications and systems enterprise-wide Chaos Order Enterprise Network Collaboration Apps Video Apps Business Apps Avaya New York Avaya London Nortel Hong Kong Siemens Frankfurt Contact Center Mumbai Cisco Rome Contact Center Chicago Users anywhere Avaya London Nortel Hong Kong Siemens Frankfurt Contact Center Mumbai Cisco Rome Contact Center Chicago Data Centers SIP Trunking Avaya Aura ™ Communication Manager New York Apps Integrated Avaya Aura ™ Session Manager
- 12. Key Topics © 2010 Avaya Inc. All rights reserved. Business Needs & Market Trends Value of SIP Skype Connect ™ Avaya and Skype join together in utilizing SIP to provide UCC to enterprises The Avaya-Skype Relationship
- 16. Key Topics © Avaya Inc. 2010 | Skype Technologies 2010. All rights reserved. Business Needs & Market Trends Value of SIP Overview & business value of Skype Connect SIP Channels and associated offers Skype Connect ™ The Avaya-Skype Relationship
- 19. How does it work? Outbound Calling © Avaya Inc. 2010 | Skype Technologies 2010. All rights reserved. Easy to install, easy to save. Connect your Avaya communications platform to Skype for low calling rates with Skype Connect PSTN PSTN SIP Avaya Aura ™ Avaya CS 1000 Avaya IP Office Avaya BCM Avaya SCS Skype Manager
- 21. How does it work? Inbound Calling © Avaya Inc. 2010 | Skype Technologies 2010. All rights reserved. More ways to reach you, for less. Add a channel subscription and improve long distance business relationships with free inbound calling Avaya Aura ™ Avaya CS 1000 Avaya IP Office Avaya BCM Avaya SCS SIP Skype Manager
- 25. Skype Manager © Avaya Inc. 2010 | Skype Technologies 2010. All rights reserved. An easy-to-use web portal for managing Skype communications . Learn / Discover Purchase Allocate Get Help) Monitor
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- Uploaded by PacketBase – www.packetbase.com
- Customer - Help drive revenue from their customers – provide tools for better customer service and competitive differentiation Workforce – Provide workers with the right tools so that they are enabled to work from anywhere and be accessible to their customers. Connectivity – Need for a solution that works for a global and dispersed workforce. Ensure highest possible availability. Business Processes – ensuring effective customer responses
- SIP offers three main values: User enablement Business agility Cost savings
- Spaghetti to organized For the Customer - Evolution Reduce infrastructure costs Deliver business agility Secure loyal customers Order from Chaos: One enterprise multi-vendor dial-plan Centrally managed Simplified and secure Easily integrate multi-vendor legacy systems with SIP gateways Immediate cost savings from Enterprise-wide on-net calling Global least-cost routing Call out from the best location Share fewer central SIP trunks Reduce location-specific trunking Negotiate across service providers Migrate incrementally Move critical workgroups to core Upgrade legacy systems when needed Consolidate applications into data centers
- © 2009 Avaya Inc. All rights reserved.
- © 2009 Avaya Inc. All rights reserved.
- IMPORTANT: NO emergency calling
- Incorporate Skype into Least Cost Routing algorithms
- List of countries w/available Online Numbers Skype Manager accounts registered in the United States If your Skype Manager account is registered in the United States, from September 2, 2010, you can purchase Online Numbers in the following countries: United States United Kingdom Australia Chile Denmark Estonia Finland Hong Kong Hungary Malta Mexico Romania Sweden Note that if you previously purchased an Online Number from a country not listed above, you will still be able to use that Online Number and renew it if you want.
- © 2009 Avaya Inc. All rights reserved.
- Uploaded by PacketBase – www.packetbase.com © 2009 Avaya Inc. All rights reserved.