This line of powerful deskphones offers brilliant audio quality, low power requirements, customizability and performance. The phones feature context-sensitive graphical interfaces and large color touchscreens, which deliver increased call control while simplifying the traditional telephone experience. Avaya 9600 Series IP Deskphones help boost productivity while increasing worker satisfaction—turning a business phone system into a competitive advantage.

2. Key Topics Business Needs and User Profiles The Avaya 9600 IP Desktop Series Portfolio What’s the Business Value? For more information contact us at www.packetbase.com or 866.405.3992 - © 2010 Avaya Inc. All rights reserved.

3. We work today in distributed, virtual, mobile teams Connecting and Collaborating In the office, on the road, around the world, down the hall For more information contact us at www.packetbase.com or 866.405.3992 - © 2010 Avaya Inc. All rights reserved.

4. Poor Communications Impacts Your Business For more information contact us at www.packetbase.com or 866.405.3992 - © 2010 Avaya Inc. All rights reserved. Frequency with which customer calls are dropped Calls for which contact or callback numbers can’t be found How often could follow-me capabilities eliminate phone tag Amount of 3rd-party service costs that could be saved if conferencing was easier on the phone Increase in revenue through improved phone communications Avaya User Research

10. User Profiles: A Phone for Every Situation Walk Up: For public areas—welcome menu, easy access to company directory Everyday: Casual Users where voice is one of many communications options Essential: Telephone intense customer-facing workers Navigator: Receptionists and admin support Agent: Contact For more information contact us at www.packetbase.com or 866.405.3992 - © 2010 Avaya Inc. All rights reserved.

11. Avaya 9600 Series IP Portfolio-1 Walk Up Everyday Essential 9601 For more information contact us at www.packetbase.com or 866.405.3992 - © 2010 Avaya Inc. All rights reserved. 9608 9641G 9621G 9620L 9608 9611G 9670G 9630/40G 9650/C 9620L/9620C

12. Avaya 9600 Series IP Portfolio-2 Navigator Agent For more information contact us at www.packetbase.com or 866.405.3992 - © 2010 Avaya Inc. All rights reserved. SBM24 9650/C 9608 Button Module 12 9650/C 9608 9620L 9641G

25. Thank You PacketBase, Inc. www.packetbase.com