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RAISE YOUR GAME
MEETING THE CHANGING EXPECTATIONS
IN MRO PROCUREMENT
12 December 2018
Meeting the changing expectations
in MRO procurement
1 Introductions
Key challenges in MRO
The impact of new technology
2
3
Closing thoughts4
Rowan Lemley (host)
Introductions
Paul Sharp
Sr. Director,
US Delivery & Support
OpusCapita
Internal
OpusCapita
Digitalizing global trade,
one customer at a time.
• Founded in 1984
• Turnover 65M€ (2017)
• ~400 employees
• 11 sites in 7 countries
• ~3000 customers
eProcurement used
across 100 countries
Invoice Automation
across Nordics
16 million e-invoices sent
and received annually
10.11.2017 OpusCapita5
OpusCapita – what we do
• Source-to-Pay
• Cash Management
• Business Network
• Product Information Mgnt
• Accounts Receivable
Automation
A broad and
differentiating portfolio
Master Data
Management
for Products
Product
Information
Management
Digital Asset
Management
Cross Media
publisher
Self Service
Manager
Online Product Catalog
Accounts
Receivable
Automation
e-Order Receiving
Invoice Sending
Payment Matching
e-Procurement
Supplier Information
Manager
Request for Quote
Contract Manager
Self Service Manager
Online Product Catalog
Procurement Manager
Budget Manager
Services Procurement
Inventory Manager
Accounts
Payable
Automation
Invoice Receiving
Invoice
Archive
Expense
Management
Cash
Management
Liquidity
Accounts
In-House
Banking
Netting
Archive
Payments and
Financing
Payments
Bank Connections
Payment Matching
Dynamic Discounting
SELL MORE BUY EASIER PAY SMARTER
Business
Network
Invoice Sending, Invoice Receiving, B2B Integration, Business Network Portal, On-boarding
Enabling end-to-end automation
Digitalizing Global Trade, One Customer at a Time.
Sourcing &
Supplier
Engagement
Operational
Procurement
Accounts
Payable
Automation
Supplier Information
Management
RfQ
Catalog Management
Network Portal
Online Product Catalog
Smart Forms
eProcurement
Budget Management
Service Procurement
Inventory Management
Our Business Network connects your processes to your
customers, your suppliers, your banks and more.
E-Invoice Receiving
Invoice Management
Matching
Mobility
Business
Network
900 000 Suppliers
40 million Products
220 million annual invoices
100 billion in annual
payments
11 000 banks connected
via SWIFT certified
payments
PEPPOL and EU compliant
Enabling end-to-end automationOpusCapita Source-to-Pay
Maintenance
Requires a part or
service according to
a schedule
Procurement
Receiving a requisition,
Procurement sources supply
Supplier / Warehouse
The supplier or warehouse
confirms they have the part
Procurement
The price is validated, and
the order is placed
Supplier / Warehouse
The part is picked or
shipped & received
Maintenance
Receives the goods
An MRO process example
Materials, Repair & Operations
MRO
Supplier catalog
management
Pricing and price
validation
Integration of shop to
ERP/EAM systems
Source of supply and
ordering from
inventory
Non-catalog and
services procurement
MDM and parts book
integration
Key Challenges in MRO
“We have a hard time
justifying MRO integration
because we neither know
what the actual MRO spend
is, nor have an understanding
of total cost of ownerships.”
“The sourcing of information
for maintenance parts requires
searching across multiple
information providers.”
Punchout from ERP or EAM solution
Asset Based Search
Associated Bill of Materials
Spare Parts with Vendor Selection
Spare Parts with Vendor Selection
New technology and MRO
• Machine Intelligence
• Dynamic Scheduling
• Augmented Reality
3 KPIs:
• Overall Equipment
Effectiveness
• % of Frictionless MRO
Purchase
• PM/PdM : Breakdown Ratio
(hours)
Machine Intelligence
Dynamic Scheduling
Augmented Reality
A future for MRO
With all the challenges of
inherent in the MRO process,
what might be a good starting
point for any organization
beginning a digital
transformation project?
What new technology are you
excited to see brought into use
over the next few years?
What role do you see
Suppliers play in helping to
reduce production downtime
& increasing productivity?
Closing remarks
Paul Sharp
Sr. Director,
US Delivery & Support
OpusCapita
SELL
MORE
BUY
EASIER
PAY
SMARTER
Business
network
GROWTH
OpusCapita
30+ years experience
3000+ Customers
A pioneer of new technology
A thought leader
A partner

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Raise Your Game: Meeting the Changing Expectations in MRO Procurement

  • 1. RAISE YOUR GAME MEETING THE CHANGING EXPECTATIONS IN MRO PROCUREMENT 12 December 2018
  • 2. Meeting the changing expectations in MRO procurement 1 Introductions Key challenges in MRO The impact of new technology 2 3 Closing thoughts4
  • 3. Rowan Lemley (host) Introductions Paul Sharp Sr. Director, US Delivery & Support OpusCapita
  • 4. Internal OpusCapita Digitalizing global trade, one customer at a time. • Founded in 1984 • Turnover 65M€ (2017) • ~400 employees • 11 sites in 7 countries • ~3000 customers eProcurement used across 100 countries Invoice Automation across Nordics 16 million e-invoices sent and received annually
  • 5. 10.11.2017 OpusCapita5 OpusCapita – what we do • Source-to-Pay • Cash Management • Business Network • Product Information Mgnt • Accounts Receivable Automation A broad and differentiating portfolio
  • 6. Master Data Management for Products Product Information Management Digital Asset Management Cross Media publisher Self Service Manager Online Product Catalog Accounts Receivable Automation e-Order Receiving Invoice Sending Payment Matching e-Procurement Supplier Information Manager Request for Quote Contract Manager Self Service Manager Online Product Catalog Procurement Manager Budget Manager Services Procurement Inventory Manager Accounts Payable Automation Invoice Receiving Invoice Archive Expense Management Cash Management Liquidity Accounts In-House Banking Netting Archive Payments and Financing Payments Bank Connections Payment Matching Dynamic Discounting SELL MORE BUY EASIER PAY SMARTER Business Network Invoice Sending, Invoice Receiving, B2B Integration, Business Network Portal, On-boarding Enabling end-to-end automation Digitalizing Global Trade, One Customer at a Time.
  • 7. Sourcing & Supplier Engagement Operational Procurement Accounts Payable Automation Supplier Information Management RfQ Catalog Management Network Portal Online Product Catalog Smart Forms eProcurement Budget Management Service Procurement Inventory Management Our Business Network connects your processes to your customers, your suppliers, your banks and more. E-Invoice Receiving Invoice Management Matching Mobility Business Network 900 000 Suppliers 40 million Products 220 million annual invoices 100 billion in annual payments 11 000 banks connected via SWIFT certified payments PEPPOL and EU compliant Enabling end-to-end automationOpusCapita Source-to-Pay
  • 8. Maintenance Requires a part or service according to a schedule Procurement Receiving a requisition, Procurement sources supply Supplier / Warehouse The supplier or warehouse confirms they have the part Procurement The price is validated, and the order is placed Supplier / Warehouse The part is picked or shipped & received Maintenance Receives the goods An MRO process example
  • 9. Materials, Repair & Operations MRO Supplier catalog management Pricing and price validation Integration of shop to ERP/EAM systems Source of supply and ordering from inventory Non-catalog and services procurement MDM and parts book integration
  • 10. Key Challenges in MRO “We have a hard time justifying MRO integration because we neither know what the actual MRO spend is, nor have an understanding of total cost of ownerships.” “The sourcing of information for maintenance parts requires searching across multiple information providers.”
  • 11.
  • 12.
  • 13. Punchout from ERP or EAM solution
  • 15. Associated Bill of Materials
  • 16. Spare Parts with Vendor Selection
  • 17. Spare Parts with Vendor Selection
  • 18. New technology and MRO • Machine Intelligence • Dynamic Scheduling • Augmented Reality 3 KPIs: • Overall Equipment Effectiveness • % of Frictionless MRO Purchase • PM/PdM : Breakdown Ratio (hours)
  • 20. A future for MRO With all the challenges of inherent in the MRO process, what might be a good starting point for any organization beginning a digital transformation project? What new technology are you excited to see brought into use over the next few years? What role do you see Suppliers play in helping to reduce production downtime & increasing productivity?
  • 21. Closing remarks Paul Sharp Sr. Director, US Delivery & Support OpusCapita
  • 22. SELL MORE BUY EASIER PAY SMARTER Business network GROWTH OpusCapita 30+ years experience 3000+ Customers A pioneer of new technology A thought leader A partner