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Submitted by : Muhammad Arsalan Qureshi
Marketing
Marketing is the process of
communicating the value of a
product to customers, for the purpose
of selling that product
(goods or services).
Another simple definition of "marketing" is
"managing profitable customer relationships".
 Marketing process involves ways that value can be
created for the customers to satisfy their needs.
 Marketing process is a continual series of actions and
reactions between the customers and the
organisations .
 In marketing process the situation is analysed to
identify opportunities, the strategy is formulated for a
value proposition, tactical decisions are taken, plan is
implemented, and results are monitored
Marketing Process
Steps in Marketing Process
Following are the steps involved in the Marketing
Process
Situation Analysis
Marketing Strategy
Marketing Mix Decision
Implementation and Control
Steps in Marketing Process
1. Situation Analysis
Situational and environmental analysis is done to
identify the marketing opportunities, to understand
firms own capabilities, and to understand the environment in
which the firm is operating.
5-C Analysis (Company ,Customers,Competitors,Collaborators,Climate)
represents the internal situation
PEST Analysis for macro environmental,political,economic,societal,&
technological factors
SWOT Analysis (Strength,Weaknesses,Opportunities and Threats)
Steps in Marketing Process
 2. Marketing Strategy
After identifying the marketing opportunities a strategic plan is
developed to pursue the identified opportunities. It involves
Segmentation & Target Marketing
3. Marketing Mix Decisions
Marketing Mix Strategies are controled able strategies which afirms
blend that gives you the desired result of your chosen market
At this step detailed tactical decisions are made for the controllable
parameters of the marketing mix. It includes 4 P’S- Product
development decisions, product Pricing decisions, product
Placement decisions, and product Promotional decisions.
Steps in Marketing Process
4. Implementation and Control
Finally, the marketing plan is
implemented and the results of
marketing efforts are monitored to
adjust the marketing mix according
to the market changes.
Steps in Marketing Process
Case Study Organization
Procter & Gamble
Vision
Mission
Nestle origins date back to 1866, when two seperate Swiss enterprises were
founded that would later form the core of Nestle.
Nestle has been serving this world for over one hundred and thirty years.
Nestle started its operations in Pakistan back in 1988
To be
recognizededas,thebestconsumerproductsandServicesCompanyintheworld
•Mission:Wewillprovidebrandedproductsandservicesofsuperiorqualityandvaluethatimprovethelivesoftheworld'sconsumers.Asaresult,consumerswillre
warduswithleadershipsales,profit,andvaluecreation,allowingourpeople,ourshareholders,andthecommunitiesinwhichweliveandworktoprosper.
KEYPEOPLE•A.GLafley(CurrentCEO,Chairman,President)•RobertA.McDonald(CEOtillMAY2013)BoardOfDirectors(Total11):oNormanAugustineoLyn
nmmartinoJohnfmartinjroErnestozedillooScottCook
 Ambient Diary (Milk Pak)
 Chilled Diary (Nestle Yougart)
 Beverages (Fruita vitals)
 Bottled Water (Pure life)
 Culinary and food (Maggi noodles)
 Baby food (Cerelac)
 Breakfask cereals (Koko crunch)
 Confectionary (Polo)
 Juices
Nestle Pakistan
Products
Products
Competitors
SWOT Analysis
Strengths
 Well developed strategy
 Good marketing skills and services
 Parent support
 Company image
 Products innovation
 Good financial position
Weeknesses
 Limited distribution channels
 No outlet in Pakistan
 More concerned about profit
 Support from foreign investors
 Enhance distribution channels
 Changing social trends
 Market growth
Opportunities
Threats
 Govt. regulations
 Increase in competitions
 No Entry barrier
 Un favourable changes in customers demand
By analyzing the cash flow chart , for three years of
Nestle Pakistan , we come to conclusion that although
the organization is improving in terms of increase in
sales , but there are also some grey areas which need
to be tackaled by method and proper strategy to boost
up the sales
Analysis
 Overall profit margin showed a slight increase but a slight decline in
gross profit margin was witnessed, this was mainly due to cost pressure
on some products.
 Nestle can be made more profitable by making it more proactive
 It is recommended that they should icrease their outlets in Pakistan
Suggestions & Recommendations
The Marketing Process

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The Marketing Process

  • 1.
  • 2. Submitted by : Muhammad Arsalan Qureshi
  • 3. Marketing Marketing is the process of communicating the value of a product to customers, for the purpose of selling that product (goods or services). Another simple definition of "marketing" is "managing profitable customer relationships".
  • 4.  Marketing process involves ways that value can be created for the customers to satisfy their needs.  Marketing process is a continual series of actions and reactions between the customers and the organisations .  In marketing process the situation is analysed to identify opportunities, the strategy is formulated for a value proposition, tactical decisions are taken, plan is implemented, and results are monitored Marketing Process
  • 5. Steps in Marketing Process Following are the steps involved in the Marketing Process Situation Analysis Marketing Strategy Marketing Mix Decision Implementation and Control Steps in Marketing Process
  • 6. 1. Situation Analysis Situational and environmental analysis is done to identify the marketing opportunities, to understand firms own capabilities, and to understand the environment in which the firm is operating. 5-C Analysis (Company ,Customers,Competitors,Collaborators,Climate) represents the internal situation PEST Analysis for macro environmental,political,economic,societal,& technological factors SWOT Analysis (Strength,Weaknesses,Opportunities and Threats) Steps in Marketing Process
  • 7.  2. Marketing Strategy After identifying the marketing opportunities a strategic plan is developed to pursue the identified opportunities. It involves Segmentation & Target Marketing 3. Marketing Mix Decisions Marketing Mix Strategies are controled able strategies which afirms blend that gives you the desired result of your chosen market At this step detailed tactical decisions are made for the controllable parameters of the marketing mix. It includes 4 P’S- Product development decisions, product Pricing decisions, product Placement decisions, and product Promotional decisions. Steps in Marketing Process
  • 8. 4. Implementation and Control Finally, the marketing plan is implemented and the results of marketing efforts are monitored to adjust the marketing mix according to the market changes. Steps in Marketing Process
  • 10. Procter & Gamble Vision Mission Nestle origins date back to 1866, when two seperate Swiss enterprises were founded that would later form the core of Nestle. Nestle has been serving this world for over one hundred and thirty years. Nestle started its operations in Pakistan back in 1988 To be recognizededas,thebestconsumerproductsandServicesCompanyintheworld •Mission:Wewillprovidebrandedproductsandservicesofsuperiorqualityandvaluethatimprovethelivesoftheworld'sconsumers.Asaresult,consumerswillre warduswithleadershipsales,profit,andvaluecreation,allowingourpeople,ourshareholders,andthecommunitiesinwhichweliveandworktoprosper. KEYPEOPLE•A.GLafley(CurrentCEO,Chairman,President)•RobertA.McDonald(CEOtillMAY2013)BoardOfDirectors(Total11):oNormanAugustineoLyn nmmartinoJohnfmartinjroErnestozedillooScottCook
  • 11.  Ambient Diary (Milk Pak)  Chilled Diary (Nestle Yougart)  Beverages (Fruita vitals)  Bottled Water (Pure life)  Culinary and food (Maggi noodles)  Baby food (Cerelac)  Breakfask cereals (Koko crunch)  Confectionary (Polo)  Juices Nestle Pakistan Products
  • 14. SWOT Analysis Strengths  Well developed strategy  Good marketing skills and services  Parent support  Company image  Products innovation  Good financial position Weeknesses  Limited distribution channels  No outlet in Pakistan  More concerned about profit
  • 15.  Support from foreign investors  Enhance distribution channels  Changing social trends  Market growth Opportunities Threats  Govt. regulations  Increase in competitions  No Entry barrier  Un favourable changes in customers demand
  • 16. By analyzing the cash flow chart , for three years of Nestle Pakistan , we come to conclusion that although the organization is improving in terms of increase in sales , but there are also some grey areas which need to be tackaled by method and proper strategy to boost up the sales Analysis
  • 17.  Overall profit margin showed a slight increase but a slight decline in gross profit margin was witnessed, this was mainly due to cost pressure on some products.  Nestle can be made more profitable by making it more proactive  It is recommended that they should icrease their outlets in Pakistan Suggestions & Recommendations