Advanced reporting with Opsview

Advanced Reporting with Opsview 4.1

Wednesday, 05 September
© Opsview Ltd. Commercial in Confidence 2
2012

About
• This ‘how to’ presentation describes how to use the advanced reporting
feature in Opsview Enterprise
• If you don’t already have Opsview installed please request a trial to
Opsview Enterprise.

Wednesday, 05 September 3
© Opsview Ltd. Commercial in Confidence
2012

Introduction
• Opsview Enterprise 4.1 users have access to a multitude of
different reports that come “out of the box”, such as SLA
reporting, availability reporting, and performance reporting.
• These can be run manually or scheduled to be run
automatically on specific dates/times, either daily, weekly,
monthly or yearly.
• Administrators can generate reports against certain parts of
infrastructure, services, etc and automatically email them to
customers or distribution lists on specific days and times.
• These reports can help provide insights into the health of IT
systems and data for planning future capacity and also gives
customers transparency for performance of managed
services.
2012

Configuration
• In this article we will setup an SLA report to run automatically
at 8:00AM GMT on weekdays (Monday – Friday) and email it
to the management team of “Company X”, so that they can
clearly see if the IT infrastructure met SLAs for the previous
day.
• Firstly we must log-in to Opsview and click on “Modules >
Reports”, which is located on the right, under “Enterprise
Reports”:

2012

Configuration
• This will load the reports module section, as below:

2012

Configuration
• As before we have a range of reports we can choose from, but
in this example we are going to use the “Daily Service Level
Report”. As we are going to be scheduling the report to be run
automatically at pre-determined intervals, we will need to
right click on the report, and click “Schedule”, which will load
up a page as below:

• Click on “Schedule job”, and we'll begin to build our
scheduled SLA report.

2012

Configuration
• The first section, “Job”, is basic information around the report,
such as label and a brief description of what the report is. The
2nd section, “Schedule”, is where we will configure when the
report will auto-run:

• As above, we have selected “Calendar recurrence”, which has
unlocked the options such as week days, months, etc. We are
running the report every Monday – Friday at 8:00am.
2012

Configuration
• The next section, “Parameters”, is where we enter our
Keyword and other important items, such as Service Level
Target (i.e. 99.9%, 99.999%, etc), and the logo that we want
displayed on the report. Here you can customize the report to
include your company logo, customer's logo or both as
required.

• We also have the option to include scheduled outages, so that
if we had 4 hours scheduled downtime on Monday, the
Tuesday report won’t show that we missed our SLA, as we
have included this as a scheduled outage (commonly included
in Service level catalogues).

2012

Configuration

• The screenshot above shows that we are running our report
against the keyword “emailservice”. We created this keyword
to contain all items relating to our email service (SMTP
servers, databases, Windows server 2008, etc) so that we can
analyze it as a service rather than individual components.

2012

Configuration
• Finally, the last section “Output” contains where we will
store/output the report to and in what format. In our example
below we are going to store the report in .pdf and .csv
formats and email them to the distribution list for the CxO’s of
Company X (we could create a new automatically generated
report for each user, however this way is more elegant):

2012

Configuration
• Finally click “Save” and the scheduled report is created, so
that at 8:00AM, Monday to Friday from today onwards, each
user on the distribution list will receive a report in their inbox
at the specified time.

• In the screenshot above we can see our new scheduled
report, along with a label, and when it is to be run next.

2012

Configuration
• For reference below is the output of the report generated
above - this is what the customer will see:
• Page 1 – Title page and logos, descriptions, etc

2012

Configuration
• Page 2 – Graphical display of service checks in keyword

2012

Configuration
• Page 3 – Numerical values of service checks in keyword –
missed SLAs highlighted in red

2012

About Opsview
Opsview delivers a single unified view of the health of all your
distributed physical, virtual and hybrid cloud systems.

We give DevOps staff all the tools they need to get their jobs
done faster, easier and for less.

• Opsview Enterprise offers large enterprises (+100 devices) and MSPs a certified,
professionally supported network monitoring solution with enhanced functionality
such as dynamic dashboards and reports

• SMEs looking for feature-rich dashboards to monitor the performance of their on-
premise, virtualized or cloud apps choose Opsview Pro

• Opsview Core is our free, open source monitoring tool - you can test and
customize it how you want

2012

Advanced reporting with Opsview

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