The topmost concern for an organisation today is to demonstrate compliance and manage governance in the heterogeneous ecosystem effectively. The slidedeck describes how to reduce risk compliance and governance risks by connecting Jama Connect with test management tools. For more information: https://www.opshub.com/webinars/reducing-cost-and-risk-of-effective-compliance-in-multi-tool-ecosystem/

1. © 2021 OpsHub, Inc.
WEBINAR: Reducing Cost and Risk of Effective
Compliance in Multi-Tool Test Ecosystem
Friday, July 23, 2021 | 5:00 PM CET / 8:00 AM PT

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Speakers & Introduction
Paul Culling
VP Alliances
OpsHub
Jeremy Johnson
VP Product Management
Jama Software
Aparna Garg
Product Owner
OpsHub

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Agenda
• Why compliance is important
• The pitfalls of manual traceability and poor compliance
• Enabling complete traceability in a multi-tool ecosystem
• Benefits of an integrated multi-tool ecosystem
• Integration use case & demo
• Key takeaways

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Importance of Compliance and Traceability
Regulatory governance requirement
Better transparency and visibility
Improved quality and productivity

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Poor Compliance and Traceability Errors are Expensive
Productivity loss
Recovery/rework costs
Business disruption or reputational damage
Significant financial penalties
Imprisonment

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True Cost of Poor Compliance
A major insurance provider fined $16 million for multiple HIPAA violations
in 2018
An average of 4,500 FDA-approved drugs and devices are pulled from U.S.
shelves every year.
Total of 341 light vehicle recall campaigns in 2018 representing 28 million
vehicles – half for electronic and software related defects

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Manual Traceability is Error-Prone and Expensive
 Lack of visibility into test traceability
 Increases the risk of non-compliance
 Time and resource intensive
 Manual methods cannot keep up with the pace of changing
requirements - resulting in increased human error
 Do not scale well with project complexity
Manual traceability methods limit the potential and effectiveness of best-of-breed tools because of
communication lapses and missing information.

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ITSM and CRM
Application Lifecycle Management
Project and Portfolio Management
Requirements Management
Quality Management Build and Version Control
Enabling complete traceability in a multi-tool ecosystem
Integrate Jama Connect with 50+ Tools

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Benefits of an Integrated Multi-Tool Ecosystem
Complete transparency
Rich and accurate traceability across tools
Seamless collaboration with teams using other tools

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Integration Use Case
Requirement Collaboration and Traceability

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Requirement Collaboration and Traceability
Requirement Refinement/Elaboration
Requirement Decomposition
Requirement Execution/Implementation
1
2
3

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Logs Feature
Product Manager Quality Engineer Software Engineer
Clarifies Quality &
Testing Questions
Clarifies Engineering
Questions
Refines Feature
based on Clarifying
Questions
Confirms Refined
Feature
Confirms Revised
Feature
Approves Feature
Timeline
These activities are inter-
dependent and correlated
made more difficult in a
federated multi-tool
environment
Product Manager Tasks
Quality Engineer Tasks
Software Engineer Tasks
Role-Based Activities

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Logs Feature 1
Adds
Clarifying Que 1
Refines
Feature 1
Confirms Refined
Feature 1
Confirms Revised
Feature 1
Status Change
Feature
1- Approved
Feature 1 Feature 1
Clarifying Que 1
Clarifying Que 1
Clarifying Que 2
Clarifying Que 2
Adds
Clarifying Que 2
Refined Feature 1
Refined
Feature 1
Confirmation on
Feature 1
Confirmation on
Feature 1
Confirmation on
Feature 1
Confirmation on
Feature 1
Feature
1-Approved
Feature
1- Approved
- Human Driven Actions - System Generated Actions which result in those outcomes
Gives full
information &
ability to act
in their tool of
choice
Requirement Elaboration in Integrated Multi-Tool Ecosystem
Product Manager Quality Engineer Software Engineer

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Creates
User Story 1
Creates
User Story 2
Creates Integrated
Test Case 1
User Story 1
User Story 2
Integrated
Test Case 1
Integrated
Test Case 2
User Story 1
User Story 2
Previously Created
Login Feature1
Feature 1 Feature 1
Creates Integrated
Test Case 2
Integrated
Test Case 1
Integrated
Test Case 2
- Human Driven Actions
- System Generated Actions which result in those outcomes
Requirement Decomposition in Multi-Tool Ecosystem with Full Traceability
Product Manager Quality Engineer Software Engineer
Full Trace is available in every Tool

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Test Case 1
Status- Pass
Executes Integrated
Test Case 1
Update Status- Pass
Feature is ‘Closed’
Current status &
Full Trace is
available to each
person in their tool
of choice
Makes Changes &
Checks- In code Trace to
User Story 1 and
Status-Done
User Story 1
Status-Completed
Comments give
traceability to code
changes
Feature is ‘Closed’ Feature is ‘Closed’
User Story 1
Status-Completed
Comments give
traceability to code
changes
User Story 1
Status- Completed
Comments give
traceability to code
changes
Test Case 1
Status- Pass
- Human Driven Actions
- System Generated Actions
which result in those outcomes
- Software Engineer Tasks
Requirement Implementation in Multi-Tool Ecosystem with Full Traceability
Product Manager Quality Engineer Software Engineer Software Engineer

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Demo

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Key Takeaways
No missed requirements, compliance lapses or manual errors
Access to compliance requirements, documents, QA plans across tools
Traceability, transparency and collaboration
Bridge siloes across development, test and requirements management
Freedom to use best-of-breed tools

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Q&A

19. OpsHub Inc.
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Thank You!
© 2021 OpsHub, Inc.