A North American-based diversified financial services company with over 16 million clients worldwide has seen a 103% increase in ROI. Read The Total Economic Impact of OpenText™ TeamSite study to see how organizations like yours are saving time and money with TeamSite.

1. OpenText Confidential. ©2017 All Rights Reserved. 1
Beautiful ROI:
How OpenText WCM Brings
Measureable Returns

2. OpenText Confidential. ©2017 All Rights Reserved. 2
The Total Economic Impact™
of OpenText™ TeamSite
Cost Savings And Business
Benefits Enabled By TeamSite
The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.

3. OpenText Confidential. ©2017 All Rights Reserved. 3
It’s not often that an organization can achieve 103% return
on an investment. But according to a Forrester Consulting study,
one financial services company did just that.
Beautiful ROI
The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.

4. OpenText Confidential. ©2017 All Rights Reserved. 4
Forrester interviewed an existing OpenText
TeamSite customer with four years of experience
using TeamSite.
The organization is a North American-based
diversified financial services company
with over 16 million clients worldwide. Its lines
of business include personal and commercial
banking, insurance, investor services, and more.
The Organization
OpenText TeamSite
increases the reuse of
assets across different
channels and corporate
entities. It works very well.
—Senior director, the organization
“
The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.

5. OpenText Confidential. ©2017 All Rights Reserved. 5
The organization had used a combination of homegrown solutions
to manage its digital content.
These homegrown solutions required heavy IT involvement – and
business users could not manage, update, reuse, or deploy content
themselves.
The Situation
The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.

6. OpenText Confidential. ©2017 All Rights Reserved. 6
Main drivers for the organization included:
• The need for a common platform for content creation, deployment, and
management
• A need to disengage IT from the content creation and management cycle and
reduce their overall involvement
• The ability to respond more quickly to business needs
• The automation of processes and data required to meet regulatory and
compliance requirements
• A reduction of custom development requirements
The Challenges
The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.

7. OpenText Confidential. ©2017 All Rights Reserved. 7
The organization purchased and deployed OpenText
TeamSite for its digital experience needs.
Now, TeamSite’s Web Content Management (WCM)
solutions streamline and simplify all that, as well
automating the management of content and workflows to
meet regulatory and compliance requirements.
The Solution
The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.

8. OpenText Confidential. ©2017 All Rights Reserved. 8
The organization has seen a 103% ROI
Read The Total Economic Impact of OpenText™
TeamSite study to see how organizations like yours
are saving time and money with TeamSite.
The Benefits
The savings we’ve achieved using TeamSite for enabling self-
service for business users are quite significant. Our users who
manage content on a daily basis save from 1 to 4 hours per day.
—Senior director, the organization
“
The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.

9. OpenText Confidential. ©2017 All Rights Reserved. 9
For more information contact us at
CEMsolutions@opentext.com
Download Study
The Total Economic Impact™
of OpenText™ TeamSite
Cost Savings And Business Benefits
Enabled By TeamSite