Open Scan and Command Transportation Case Study

© 2014 Open Scan Technologies, Inc. @OPENSCAN
May 8, 2014, 2:10 – 3:00 p.m.
Windy City Summit, Chicago, IL
Command Transportation
Case Study
With Open Scan Technologies, Inc.

Brian is the CFO and Director of IT at Command
Transportation. Brian has used his 15 years of logistics
industry experience to be a key factor in helping Command
grow from 30 to 530 employees. Brian obtained his
undergraduate degree from the University of Illinois and a
masters degree from Northwestern University. Brian lives in
Chicago with his wife and 3 kids.
Introductions Brian Rudich
Chief Financial Officer
brudich@commandtransportation.com

Pat is a financial analyst for Command Transportation. Pat
graduated from Marquette University with a Bachelor of
Science in Business Administration majoring in finance and
economics. He began working in his role of financial analyst
at Command Transportation in early 2011. Currently Pat is in
the process of applying to graduate schools of business, in
pursuit of an MBA. He currently lives in Chicago, IL.
Introductions Pat O’Connor
Financial Analyst
poconnor@commandtransportation.com

Tim joined Open Scan in 2007 as a major account executive.
Following a string of successes, he was promoted to Chief
Operating Officer. In this role, Tim is responsible for all
operations, including sales and implementations.
During his tenure at Open Scan, Tim has led the organization
in sales by closing opportunities with many Fortune 500
companies. He has built a top notch sales organization
resulting in better forecasting, increased sales, and growth for
the company.
Introductions Timothy F. Ray
Chief Operating Officer
Open Scan Technologies, Inc.
tray@openscan.com

• About Command Transportation
• Company Background
• Project Background
• Solution / Selection
• Impetus
• Bank Products
• Project Goals
• Project Results
• How it Works
• Questions
Agenda

Profile
Based in Skokie, Illinois, Command Transportation is a
shipping logistics company which proudly refers to itself
as a "freight broker" on its corporate website.
Since its founding in 1997, Command has sustained
consistent growth, with 2013 seeing $406 million in
sales. Also in 2013, Transport Topics, the newspaper of
the Trucking and Freight industry, ranked Command as
#15 in the Top 25 Freight Brokerage Firms.
Boasting 500+ employees, Command prides itself on a
culture of hard work, hard play, and community. For
example, all proceeds at the company sponsored coffee
bar go to Children's Memorial Hospital, whose kids
design the company's holiday card each year.
Company Background

A/R Automation
Command was looking to address the
last bastion of inefficiency in finance –
Accounts Receivable.
• Looking to be more
efficient
• Get ready for growth
• Look to technology
• Address electronic
payments
Project Background

Bank Services vs.
Modern Technology
What options were out there?
• What started the
conversation?
• Apply modern
technology?
• Leave it up to the
banks?
Solution / Selection
The famous / infamous Command Transportation
building sign greets commuters with a chuckle or
sigh every morning.

Why Change?
• Prepare for growth
• Work smarter
• Competitive edge
• Prepare for the growing
Electronic Payment
volume.
Project Goals
"I just see this growing in value;
it’s doing everything we ask it to
do and there weren’t
any broken promises on your
side. It’s great."

How’s it Going?
• Condensed the time people were
engaged in the A/R process by 75
percent.
• Reduced cash application and
deposit time.
• Gained the ability to process many
more electronic payments much
more quickly and efficiently.
• Avoided costs associated with bank
lockbox keying.
• Processed collections data faster
and more accurately.
• Maximized ROI.
Project Results
“You've written a product that
speaks to all industries — and it's
not just valuable to our market.
There's a point where volume needs
to make sense but if you're at that
point, it's an absolute no-brainer.”

Invoice Volume
Average Payment Volume vs. Value
20%
80%
0% Electronics
Paper
Electronic Volumes are Low but
Increasing
Invoice Value ($)
35%
65%
Electronics
Paper
Many of Your Most Valuable
Customers are Moving Toward
Electronics

*Process Cost = Labor costs + Outsourcing Costs
The Cash Application process challenge is not just payment automation
but also electronic receipt of remittance advice (coupled is ideal)
Electronic payments alone
do not reduce process
costs

Improvements in Automatic Cash Application Rates Have a
Direct Affect on Reducing Average Days Delinquent
4
8
10
Percentile 25 Median Percentile 75
2
6
12
2
5
14
Less than 35% 35% - 65% 65% - 100%

Coupled Payments
Decoupled Payments
Traditional Electronics
Data Entry and Matching
Payments to Remittances
is Manual, Time
Consuming, and Resource
Heavy
EDI

Coupled Payments
Decoupled Payments
Open Scan Electronics

What else can we clarify for you?

Founded in 1998
Denver, CO
Software-as-a-Solution
Development Company
• Enterprise solutions
• Wholesale environment
• Accounts receivable
• Accounts payable
Delivering industry-defining
automation technology to
Fortune 1000 companies since 1998
”
The leader in
financial workflow
automation including
A/R & A/P with
proven success in
the market for 15
years.
“
About OPEN SCAN®

For the full Command Transportation Case Study, visit
www.openscan.com/receivables-case-studies
If you would like to learn more or have additional questions, visit
www.openscan.com, e-mail tray@openscan.com,
or call 303.867.7431
Thank You For Attending:

Open Scan and Command Transportation Case Study

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