Openlabs released a developer preview of Tryton-SugarCRM integration module unifying the world’s most stable Open Source ERP with a CRM that is trusted by millions of users worldwide. Hosting many novel features, this maiden integration is designed to deliver an efficient way of importing the converted opportunities from SugarCRM to Tryton, drastically reducing manual work.

1. Tryton SugarCRM Integration
Documentation
Release 2.6.1.0
Openlabs Technologies and Consulting (P) Ltd.
July 08, 2013

2. CONTENTS
1 Installing trytond-sugarcrm module 1
1.1 Installation from source code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Installation from PYPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Configuring SugarCRM settings 5
2.1 Configure SugarCRM account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2 Cron for importing Opportunities from SugarCRM . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3 Import Opportunities from SugarCRM 7
3.1 Opportunities are imported as Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2 Understanding the import mappings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 Using Attachments 11
4.1 Accessing Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5 About Openlabs Technologies & Consulting (P) Limited 15
5.1 About Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.2 Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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3. CHAPTER
ONE
INSTALLING TRYTOND-SUGARCRM MODULE
The steps below describes the process of installing the module on a tryton instance.
1.1 Installation from source code
Installing dependency
1. The module depends on a python module which can be downloaded from here.
2. The module can be downloaded as a zip or can be cloned by running
git clone https://github.com/sugarcrm/python_webservices_library.git
3. If the module is downloaded as a zip, extract the module which will give a directory.
4. From the module directory, use the setup.py script with the command:
python setup.py install
Installing tryton dependency module
1. This module depends on another non standard tryton module party_communication.
2. The module can be downloaded as a zip or can be cloned by running
hg clone https://bitbucket.org/zikzakmedia/trytond-party_communication
3. If the module is downloaded as a zip, extract the module which will give a directory.
4. From the module directory, use the setup.py script with the command:
python setup.py install
Installing tryton module
1. The module source is available online and can be downloaded from here.
2. The module can be downloaded as a zip or can be cloned by running
git clone https://github.com/openlabs/trytond-sugarcrm.git
3. If the module is downloaded as a zip, extract the module which will give a directory.
4. From the module directory, use the setup.py script with the command:
python setup.py install
5. The command above makes the module available for use by tryton server instance in a database.
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4. Tryton SugarCRM Integration Documentation, Release 2.6.1.0
6. The module can be installed in a tryton database by following to menu:
Administration > Modules > Modules
7. This should show the modules list screen as below:
8. Install the module as shown below:
Step 1
2 Chapter 1. Installing trytond-sugarcrm module

5. Step 2
Step 3
1.2 Installation from PYPI
TODO
Configure SugarCRM account
1.2. Installation from PYPI 3

6. CHAPTER
TWO
CONFIGURING SUGARCRM SETTINGS
The module should be configured with the REST API URL of the SugarCRM instance. The username and password
of a user with sufficient access privileges is also required. This user can simply be the admin user.
2.1 Configure SugarCRM account
Menu: Party > Configuration > SugarCRM Configuration
Tip: Last import time indicates the last date time at which the opportunities were imported from SugarCRM to
Tryton.
2.2 Cron for importing Opportunities from SugarCRM
Menu: Administration > Scheduler > Scheduled Actions
Open the selected cron with name Import SugarCRM Opportunities.
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7. Tryton SugarCRM Integration Documentation, Release 2.6.1.0
The details are described below:
• Interval Number and Interval Unit: These fields together make up the interval duration of this cron. By
default, it is set to 1 Day. This means that the import takes place once in a day. You could increase or decrease
the frequency by changing Interval Number, Interval Unit.
• Next Call: Indicates the date and time in which the import from Sugar will happen the next time. You could
change this time if you want to prepone or delay the import.
Tip: You need not change the time here to make a quick manual import. You could go back into configuration and
click on the Import button instead.
Tip: If the time of import just does not seem right to you, check your timezone in the preferences. Tryton displays
times in the timezone set in the preferences of the user.
5 Chapter2. ConguringSugarCRMsettings

8. CHAPTER
THREE
IMPORT OPPORTUNITIES FROM SUGARCRM
This section explains how the import of opportunities from SugarCRM will represent itself on Tryton.
Note: All the data represented below is demo data and is only for demonstration purposes.
3.1 Opportunities are imported as Parties
Only opportunities in the Closed Won state are imported in Tryton. This is periodically done by the Tryton CRON
system. The default interval between two imports is a day, but can be modified to your requirements. Cron for
importing Opportunities from SugarCRM.
Opportunities in SugarCRM
Opportunities imported as Parties in Tryton
Menu: Party > Parties
6

9. Tryton SugarCRM Integration Documentation, Release 2.6.1.0
Opportunity View in SugarCRM
Party in Tryton
7 Chapter3. ImportOpportunitiesfromSugarCRM

10. 3.2 Understanding the import mappings
• Opportunities in ‘Closed Won‘ state are imported as Parties
• Accounts related to Opportunity are imported as addresses.
• Billing and Shipping addresses on each account are imported as addresses.
• Contacts related to the Opportunity are also imported as addresses.
• Any phone, fax, email or website linked to Account or Contact are imported as contact mechanisms.
• Any documents attached to Opportunity, Account or Contact are imported as attachments. It can be ac-
cessed as shown in section Accessing Attachments
3.2. Understandingtheimportmappings 8

11. CHAPTER
FOUR
USING ATTACHMENTS
4.1 Accessing Attachments
Below is a party record with a document attached.
Click the icon highlighted above to see the list of all attachments:
9

12. Tryton SugarCRM Integration Documentation, Release 2.6.1.0
Click on the icon highlighted above to open the document directly:
10 Chapter4. Using Attachments

13. 4.1. Accessing Attachments 11

14. CHAPTER
FIVE
ABOUT OPENLABS TECHNOLOGIES & CONSULTING (P) LIMITED
5.1 About Us
Openlabs designs and delivers technology enabled innovative business solutions that address the needs of small and
medium enterprises. We are a team of technology enthusiasts working with customers for developing intriguing tech-
nology applications. Our goal is to create solutions that are exploratory, educational and inspirational. Our previous
efforts include nereid, Poweremail, Magento OpenERP integration & Callisto modules for OpenERP, Tryton and
Python based applications.
5.2 Contact Us
Contributions and suggestions to improve the module are always welcome, courtesy to the truly 100% Open Source
nature of the software. Developers can ping us or fork our repository for any suggestions or contributions to the
module. Customers needing assistance for implementation of the module can drop a mail or call us. The mails are
required to be directed at support@openlabs.co.in, while the dialling is to be restricted to this number, +1 813 793
6736 in order to reach us.
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