Course no is MGT-201
In chapter controlling I tried to show this process. I think it will be better for your seeking information about controlling in management. In the presentation much information provided.
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Management controlling
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Controlling is one of the managerial functions like planning,
organizing, staffing and directing. It is an important function
because it helps to check the errors and to take the corrective
action so that deviation from standards are minimized and
stated goals of the organization are achieved in a desired
manner.
Control is checking current performance against pre-
determined standards contained in the plans, with a view to
ensure adequate progress and satisfactory performance.-
Harold Koontz
Definition of Controlling
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Controlling techniques vary from organization to
organization. The controlling techniques may be various
categories. The techniques are discussed below:
Types Of Controlling
I.Operational control:
1.Preliminary control
2.Screening control
3.Post action control
II .Financial control:
1. Budgetary control
2. Others tools of
financial control
III.Structural control
1.Bureaucratic control
2.Clan control
Iv. Strategic
control
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Operational
Control
1.Preliminary control
It concentrates on the resources-financial,materials,human
and information that the organization brings in form the
environment.
2. Screening control
it focus on meeting standards for products and /or service
quality or quantity during the actual transformation process
it self.
3. Post action control:
It focuses on the outputs or results of the organization after the
transformation process is complete.
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Financial control
1.budgetary control:
A budget is a plan expressed in numeral terms. organization
establishes budgets for work groups, departments ,division and
the whole organization.
2.Other tules of financial control:
Financial statements :a financial statement is a profile of some
aspect of an organization’s financial
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Bureaucratic Control
Bureaucratic Control
– Control through a system of rules and standard
operating procedures (SOPs) that shapes and
regulates the behavior of divisions, functions,
and individuals.
Clan Control
– The control exerted on individuals and groups in
an organization by shared values, norms,
standards of behavior, and expectations.
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Steps in the control process:
– Step 1 — establish objectives and standards.
– Step 2 — measure actual performance.
– Step 3 — compare results with objectives and
standards.
– Step 4 — take corrective action as needed.
Controlling Process
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Step 1 — establishing objectives and
standards
– Output standards
• Measure performance results in terms of quantity,
quality, cost, or time.
– Input standards
• Measure effort in terms of amount of work
expended in task performance.
Process Of Controlling
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Step 2 — measuring actual performance
– Goal is accurate measurement of actual
performance results and/or performance efforts.
– Must identify significant differences between
actual results and original plan.
– Effective control requires measurement.
Process Of Controlling
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Step 3 — comparing results with objectives
and standards
– Need for action reflects the difference between
desired performance and actual performance
– Comparison methods:
• Historical comparison
• Relative comparison
• Engineering comparison
Process Of Controlling
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Step 4 — Taking corrective action
– Taking action when a discrepancy exists
between desired and actual performance.
– Management by exception
• Giving attention to situations showing the greatest
need for action.
• Types of exceptions
– Problem situation
– Opportunity situation
Process Of Controlling