SlideShare uma empresa Scribd logo
1 de 10
Baixar para ler offline
Global	
  Pages	
  FAQ	
  
Updated	
  January	
  2014	
  
	
  
Overview	
  
1. What	
  is	
  Global	
  Pages?	
  
2. Why	
  did	
  Facebook	
  build	
  it?	
  
3. Do	
  brands	
  have	
  to	
  transition	
  to	
  the	
  new	
  
structure?	
  
4. Who	
  is	
  eligible	
  for	
  Global	
  Pages?	
  
5. How	
  do	
  brands	
  set	
  up	
  the	
  Global	
  Pages	
  
structure?	
  
	
  
Transitioning	
  to	
  Global	
  Pages	
  
1. If	
  a	
  brand	
  has	
  a	
  single	
  Page,	
  how	
  do	
  they	
  
transition	
  to	
  Global	
  Pages?	
  
2. If	
  a	
  brand	
  creates	
  new	
  country	
  Pages,	
  can	
  
they	
  move	
  content	
  over	
  from	
  any	
  existing	
  
Pages?	
  
3. If	
  a	
  brand	
  has	
  separate	
  regional	
  Pages	
  (ex:	
  
/brandES,	
  /brandUK),	
  how	
  do	
  they	
  
transition	
  to	
  Global	
  Pages?	
  	
  
4. What	
  should	
  a	
  brand	
  expect	
  during	
  the	
  
transition?	
  
5. What	
  should	
  brands	
  do	
  with	
  ads	
  during	
  the	
  
transition?	
  
6. What	
  if	
  some	
  Pages	
  aren’t	
  ready	
  to	
  
transition?	
  Do	
  brands	
  have	
  to	
  transition	
  all	
  
their	
  Pages	
  at	
  once?	
  
7. What	
  if	
  a	
  Page	
  wants	
  to	
  transition	
  to	
  
Global	
  Pages,	
  but	
  doesn’t	
  want	
  to	
  migrate	
  
its	
  existing	
  fans	
  to	
  the	
  best	
  Page	
  for	
  them?	
  
	
  
	
   	
  
Admins	
  &	
  Insights	
  
1. What	
  happens	
  to	
  Page	
  Insights	
  during	
  the	
  
transition?	
  
2. What	
  happens	
  to	
  Page	
  Insights	
  after	
  the	
  
transition?	
  
3. What	
  insights	
  do	
  admins	
  see	
  on	
  the	
  main	
  
global	
  Page?	
  Country	
  Pages?	
  
4. If	
  a	
  fan	
  switches	
  his/her	
  country	
  Page	
  to	
  a	
  
different	
  country,	
  how	
  do	
  Page	
  Insights	
  
change?	
  
5. Can	
  admins	
  ban	
  a	
  user	
  from	
  posting	
  on	
  all	
  
of	
  its	
  Pages?	
  
6. Do	
  main	
  global	
  Page	
  admins	
  have	
  access	
  to	
  
each	
  country	
  Page?	
  
7. Will	
  there	
  be	
  separate	
  Message	
  inboxes	
  
for	
  country	
  Pages?	
  
8. Can	
  brands	
  edit	
  countries	
  assigned	
  to	
  
regional	
  Pages	
  after	
  they	
  have	
  been	
  
assigned	
  by	
  Facebook?	
  
9. Can	
  brands	
  assign	
  multiple	
  countries	
  to	
  a	
  
country	
  Page?	
  	
  
10. How	
  can	
  brands	
  tell	
  their	
  country	
  Pages	
  
apart	
  if	
  they	
  all	
  have	
  the	
  same	
  Page	
  name?	
  
11. What	
  happens	
  if	
  a	
  brand	
  
deletes/unpublishes	
  one	
  of	
  their	
  Pages?	
  
12. What	
  happens	
  to	
  verified	
  Pages?	
  
	
  
Fan	
  Experience	
  
1. How	
  does	
  Facebook	
  determine	
  a	
  person's	
  
location?	
  
2. What	
  happens	
  to	
  a	
  brand's	
  current	
  fans?	
  	
  
3. How	
  do	
  people	
  switch	
  between	
  country	
  
Pages?	
  
4. Can	
  people	
  subscribe	
  to	
  multiple	
  country
Pages	
  to	
  get	
  updates	
  from	
  more	
  than	
  one	
  
country	
  in	
  their	
  news	
  feed?	
  
5. When	
  will	
  people	
  get	
  automatically	
  
redirected	
  to	
  a	
  Page?	
  
6. How	
  will	
  people	
  see	
  Pages	
  in	
  search?	
  
7. What	
  will	
  fans	
  see	
  Pages	
  in	
  news	
  feed?	
  
	
  
 
Publishing	
  &	
  Page	
  Content	
  
1. Can	
  a	
  brand	
  create	
  a	
  language-­‐specific	
  
Page	
  or	
  a	
  Page	
  for	
  just	
  a	
  city/state?	
  
2. Will	
  any	
  Page	
  content	
  be	
  removed	
  when	
  a	
  
brand	
  transitions	
  to	
  Global	
  Pages?	
  
3. Can	
  a	
  global	
  Page	
  publish	
  a	
  post	
  and	
  have	
  
it	
  also	
  posted	
  on	
  all	
  country	
  Pages?	
  
4. How	
  does	
  the	
  Locations	
  feature	
  work	
  with	
  
Global	
  Pages?	
  
5. How	
  will	
  check-­‐ins	
  work?	
  
	
  
Ads/Paid	
  Media	
  
1. Do	
  brands	
  need	
  to	
  pause	
  their	
  ads	
  during	
  
the	
  transition	
  to	
  Global	
  Pages?	
  
2. Do	
  brands	
  need	
  to	
  pause	
  all	
  their	
  ads	
  
during	
  the	
  transition?	
  Or	
  just	
  some	
  of	
  
them?	
  
3. How	
  will	
  running	
  ads	
  change	
  after	
  a	
  brand	
  
migrates	
  to	
  Global	
  Pages?	
  
4. How	
  do	
  brands	
  run	
  ads	
  that	
  target	
  people	
  
in	
  multiple	
  countries?	
  
5. Can	
  country	
  Pages	
  target	
  other	
  country	
  
Pages	
  in	
  the	
  same	
  brand	
  family?	
  
6. Can	
  brands	
  directly	
  target	
  foreign	
  fans	
  who	
  
have	
  switched	
  to	
  hear	
  from	
  a	
  country	
  
Page?	
  
7. How	
  will	
  ads	
  interfaces	
  on	
  Facebook	
  
change	
  (when	
  using	
  connection	
  targeting)?	
  
8. If	
  someone	
  (e.g.,	
  a	
  PMD,	
  agency	
  or	
  in-­‐
house	
  marketer)	
  is	
  an	
  admin	
  of	
  a	
  country	
  
Page,	
  do	
  they	
  have	
  the	
  permissions	
  to	
  run	
  
Page	
  like	
  sponsored	
  stories	
  or	
  ads	
  with	
  
connection	
  targeting	
  for	
  the	
  main	
  global	
  
Page?	
  
	
  
	
  
	
   	
  
Page	
  Naming	
  and	
  Web	
  Addresses	
  (Vanity	
  URLs)	
  
1. How	
  will	
  Page	
  naming	
  work	
  for	
  brands	
  
with	
  different	
  names	
  in	
  different	
  
countries?	
  (i.e.	
  Caress/LUX)?	
  
2. Can	
  a	
  country	
  Page	
  keep	
  its	
  regional	
  name	
  
qualifier	
  (i.e.	
  [Brand]	
  France,	
  [Brand]	
  
Mexico)?	
  
3. Will	
  Facebook	
  support	
  direct	
  translations	
  
of	
  brand	
  names?	
  
4. Does	
  each	
  Page	
  get	
  its	
  own	
  Facebook	
  web	
  
address?	
  
5. Can	
  more	
  than	
  one	
  Page	
  share	
  the	
  same	
  
web	
  address?	
  
6. Will	
  people	
  see	
  the	
  URL	
  for	
  the	
  main	
  global	
  
Page	
  or	
  the	
  URL	
  for	
  the	
  country	
  Page	
  in	
  
their	
  browser?	
  
	
  
	
  
	
   	
   	
  
	
  
	
  
	
  
BASICS	
  
	
  
1.	
  What	
  is	
  Global	
  Pages?	
  
Global	
  Pages	
  is	
  a	
  structure	
  that	
  allows	
  brands	
  to	
  create	
  individual	
  local	
  versions	
  of	
  their	
  Page	
  while	
  maintaining	
  the	
  same	
  Page	
  
name	
  and	
  global	
  metrics	
  (e.g.	
  likes)	
  across	
  all	
  Pages.	
  When	
  someone	
  navigates	
  to	
  the	
  main	
  global	
  Page,	
  they’ll	
  be	
  redirected	
  to	
  
the	
  best	
  country	
  Page	
  for	
  them.	
  	
  This	
  allows	
  people	
  to	
  hear	
  from	
  the	
  best,	
  localized	
  Page	
  so	
  that	
  brands	
  can	
  deliver	
  the	
  right	
  
content	
  to	
  the	
  right	
  audience.	
  	
  	
  
	
  
2.	
  Why	
  did	
  Facebook	
  build	
  it?	
  
In	
  the	
  past,	
  brands	
  adopt	
  one	
  of	
  two	
  solutions	
  to	
  communicate	
  with	
  their	
  fans	
  worldwide:	
  1)	
  a	
  single	
  Page	
  solution	
  (which	
  unifies	
  
all	
  fans	
  to	
  one	
  Page,	
  but	
  doesn't	
  have	
  full	
  geo-­‐targeting	
  for	
  all	
  Page	
  features	
  such	
  as	
  the	
  cover	
  photo,	
  profile	
  picture,	
  etc.)	
  or	
  2)	
  a	
  
multi-­‐Page	
  solution	
  (each	
  country	
  Page	
  offers	
  full	
  localization,	
  but	
  the	
  audience	
  is	
  fragmented	
  across	
  multiple	
  Pages	
  with	
  
different	
  Page	
  names,	
  and	
  don’t	
  feel	
  like	
  they’re	
  part	
  of	
  a	
  global	
  brand	
  community,	
  e.g.	
  global	
  fan	
  count).	
  
	
  
Global	
  Pages	
  offers	
  the	
  benefits	
  of	
  both	
  prior	
  strategies,	
  allowing	
  brands	
  to	
  create	
  different	
  localized	
  Pages	
  while	
  maintaining	
  a	
  
global	
  brand	
  community.	
  
	
  
3.	
  Do	
  brands	
  have	
  to	
  transition	
  to	
  the	
  new	
  structure?	
  
No,	
  although	
  it	
  is	
  encouraged.	
  Not	
  only	
  will	
  it	
  allow	
  people	
  to	
  easily	
  find	
  and	
  like	
  the	
  best	
  Page	
  for	
  them,	
  this	
  is	
  also	
  an	
  
opportunity	
  to	
  create	
  a	
  fully	
  localized	
  Page	
  experience	
  including	
  a	
  localized	
  cover	
  photo,	
  profile	
  photo,	
  Page	
  name,	
  apps,	
  
timeline,	
  pinned	
  posts,	
  and	
  news	
  feed	
  stories.	
  	
  	
  	
  
	
  
4.	
  Who	
  is	
  eligible	
  for	
  Global	
  Pages?	
  
Global	
  Pages	
  is	
  available	
  to	
  managed	
  accounts	
  (clients	
  who	
  have	
  a	
  direct	
  relationship	
  with	
  Facebook).	
  	
  
	
  
5.	
  How	
  do	
  brands	
  set	
  up	
  the	
  Global	
  Pages	
  structure?	
  
Brands	
  can	
  complete	
  the	
  Global	
  Pages	
  spreadsheet	
  and	
  send	
  it	
  to	
  their	
  account	
  manager.	
  Facebook’s	
  Pages	
  team	
  will	
  create	
  the	
  
structure	
  on	
  their	
  behalf.	
  After	
  the	
  initial	
  structure	
  is	
  setup,	
  the	
  client	
  can	
  manage	
  it	
  through	
  our	
  self-­‐serve	
  tools.	
  They	
  can	
  add	
  
new	
  country	
  Pages	
  and	
  edit	
  countries	
  through	
  the	
  interface.	
  
	
  
	
  
TRANSTIONING	
  TO	
  GLOBAL	
  PAGES	
  
	
  
1.	
  If	
  a	
  brand	
  has	
  a	
  single	
  Page,	
  how	
  do	
  they	
  transition	
  to	
  Global	
  Pages?	
  
If	
  a	
  brand	
  currently	
  has	
  a	
  single	
  Page,	
  they	
  should	
  manually	
  create	
  new	
  Pages	
  for	
  local	
  markets	
  one	
  at	
  a	
  time,	
  as	
  it	
  makes	
  sense	
  
for	
  their	
  business.	
  We	
  recommend	
  creating	
  one	
  to	
  two	
  regional	
  Pages	
  to	
  get	
  familiarized	
  with	
  the	
  Global	
  Pages	
  before	
  
transitioning	
  all	
  markets	
  to	
  the	
  new	
  structure.	
  For	
  example,	
  if	
  their	
  top	
  markets	
  are	
  the	
  UK	
  and	
  France,	
  we	
  recommend	
  that	
  they	
  
create	
  separate	
  Pages	
  for	
  each	
  of	
  those	
  markets.	
  	
  If	
  clients	
  partner	
  with	
  Preferred	
  Marketing	
  Developers	
  (PMDs),	
  the	
  PMDs	
  can	
  
also	
  help	
  them	
  create	
  the	
  new	
  localized	
  Pages.	
  	
  
	
  
2.	
  If	
  a	
  brand	
  creates	
  new	
  country	
  Pages,	
  can	
  they	
  move	
  content	
  over	
  from	
  any	
  existing	
  Pages?	
  
Unfortunately,	
  no.	
  Admins	
  can,	
  however,	
  work	
  with	
  third-­‐party	
  developers	
  to	
  have	
  them	
  re-­‐post	
  key	
  content	
  from	
  the	
  current	
  
Page	
  onto	
  relevant	
  new	
  Pages.	
  Admins	
  will	
  also	
  have	
  to	
  reinstall	
  Pages	
  apps	
  to	
  the	
  new	
  Pages,	
  but	
  this	
  should	
  be	
  a	
  fairly	
  quick	
  
process.	
  	
  	
  	
  
 
Note	
  that	
  no	
  old	
  content	
  will	
  be	
  deleted	
  from	
  existing	
  Pages	
  (unless	
  the	
  brand	
  decides	
  to	
  delete	
  any	
  old	
  Pages	
  during	
  transition).	
  	
  
	
  
3.	
  If	
  a	
  brand	
  has	
  separate	
  regional	
  Pages	
  (ex:	
  /brandES,	
  /brandUK),	
  how	
  do	
  they	
  transition	
  to	
  Global	
  Pages?	
  	
  
If	
  a	
  brand	
  has	
  separate	
  Pages	
  for	
  each	
  region,	
  they	
  will	
  now	
  be	
  able	
  to	
  consolidate	
  them	
  in	
  the	
  Global	
  Pages	
  structure	
  to	
  1)	
  
remove	
  country	
  qualifiers	
  from	
  the	
  Page	
  name,	
  2)	
  roll	
  up	
  all	
  stats	
  such	
  as	
  like	
  across	
  all	
  Pages	
  to	
  one	
  global	
  metric,	
  3)	
  ensure	
  that	
  
new	
  visitors	
  are	
  landing	
  on	
  the	
  localized	
  version	
  of	
  their	
  Page,	
  and	
  4)	
  allow	
  them	
  to	
  promote	
  just	
  one	
  Facebook	
  web	
  address	
  
across	
  all	
  of	
  their	
  off-­‐Facebook	
  marketing	
  assets.	
  	
  	
  	
  
	
  
4.	
  What	
  should	
  a	
  brand	
  expect	
  during	
  the	
  transition?	
  
During	
  the	
  transition,	
  brands	
  can	
  expect	
  about	
  500k	
  fans	
  to	
  move	
  each	
  day.	
  If	
  the	
  brand	
  is	
  moving	
  two	
  million	
  fans,	
  for	
  example,	
  
it	
  will	
  take	
  about	
  four	
  days	
  for	
  the	
  transition	
  to	
  be	
  completed.	
  While	
  fans	
  are	
  moving,	
  expect	
  that	
  insights	
  change	
  rapidly	
  
(including	
  drastic	
  fluctuations	
  in	
  likes	
  and	
  unlikes).	
  	
  
	
  
5.	
  What	
  should	
  brands	
  do	
  with	
  ads	
  during	
  the	
  transition?	
  
We	
  highly	
  recommend	
  that	
  brands	
  pause	
  their	
  media	
  during	
  the	
  transition.	
  When	
  fans	
  are	
  transitioning,	
  social	
  context	
  can	
  be	
  
disturbed,	
  delivery/performance	
  can	
  be	
  affected,	
  and	
  advertising	
  prices	
  can	
  fluctuate.	
  If	
  a	
  client	
  chooses	
  to	
  run	
  media	
  during	
  the	
  
transition,	
  we	
  can	
  ask	
  an	
  engineer	
  to	
  run	
  an	
  ads	
  migration	
  script	
  on	
  all	
  country	
  Pages	
  so	
  that	
  the	
  campaigns	
  don’t	
  break.	
  
However,	
  brands	
  may	
  still	
  see	
  less	
  optimal	
  ads	
  performance	
  while	
  fans	
  are	
  in	
  the	
  process	
  of	
  migrating.	
  	
  
	
  
6.	
  What	
  if	
  some	
  Pages	
  aren’t	
  ready	
  to	
  transition?	
  Do	
  brands	
  have	
  to	
  transition	
  all	
  their	
  Pages	
  at	
  once?	
  
We	
  recommend	
  starting	
  with	
  1-­‐2	
  Pages	
  before	
  transitioning	
  all	
  of	
  them	
  to	
  give	
  brands	
  the	
  opportunity	
  to	
  experience	
  the	
  new	
  
structure.	
  This	
  will	
  allow	
  admins	
  time	
  to	
  fully	
  understand	
  how	
  to	
  manage	
  their	
  Pages	
  in	
  the	
  new	
  structure.	
  
	
  
7.	
  What	
  if	
  a	
  Page	
  wants	
  to	
  transition	
  to	
  Global	
  Pages,	
  but	
  doesn’t	
  want	
  to	
  migrate	
  its	
  existing	
  fans	
  to	
  the	
  best	
  Page	
  for	
  them?	
  
We	
  have	
  built	
  a	
  feature	
  that	
  allows	
  a	
  brand	
  to	
  move	
  to	
  Global	
  Pages,	
  but	
  keeps	
  fans	
  mapped	
  to	
  their	
  pre-­‐existing	
  Pages.	
  We	
  
strongly	
  discourage	
  admins	
  from	
  using	
  this	
  feature	
  (one	
  of	
  the	
  main	
  benefits	
  of	
  Global	
  Pages	
  is	
  redirecting	
  users	
  to	
  the	
  best	
  Page	
  
for	
  them),	
  but	
  it	
  is	
  an	
  option	
  if	
  a	
  brand	
  very	
  strongly	
  wants	
  it.	
  
	
  
	
  
ADMINS	
  &	
  INSIGHTS	
  
	
  
1.	
  What	
  happens	
  to	
  Page	
  Insights	
  during	
  the	
  transition?	
  	
  
During	
  the	
  transition,	
  fans	
  are	
  moving	
  from	
  one	
  Page	
  to	
  another	
  and	
  insights	
  (likes,	
  unlikes,	
  reach,	
  etc.)	
  will	
  change	
  rapidly.	
  	
  
	
  
2.	
  What	
  happens	
  to	
  Page	
  Insights	
  after	
  the	
  transition?	
  	
  
After	
  the	
  transition,	
  expect	
  insights	
  to	
  be	
  inaccurate	
  for	
  another	
  week.	
  After	
  that,	
  insights	
  will	
  reflect	
  the	
  Pages	
  in	
  their	
  Global	
  
Pages	
  structure.	
  	
  The	
  insights	
  are	
  not	
  retroactive,	
  however.	
  This	
  means	
  that	
  if	
  a	
  brand	
  transitioned	
  to	
  Global	
  Pages	
  in	
  June	
  2013,	
  
the	
  admin	
  viewing	
  their	
  current	
  insights	
  will	
  see	
  the	
  same	
  insights	
  they	
  would	
  have	
  seen	
  in	
  April	
  2013.	
  
	
  
Both	
  main	
  and	
  country	
  Pages	
  will	
  have	
  their	
  own	
  Insights.	
  The	
  admin	
  of	
  the	
  main	
  global	
  Page	
  can	
  see	
  insights	
  about	
  the	
  fans	
  
aggregated	
  across	
  all	
  their	
  Pages.	
  	
  
	
  
Insights	
  for	
  country	
  Pages	
  show	
  metrics	
  that	
  pertain	
  to	
  that	
  country	
  Page.	
  For	
  example,	
  if	
  a	
  Page	
  only	
  has	
  fans	
  from	
  France,	
  
they’ll	
  only	
  be	
  able	
  see	
  Insights	
  about	
  those	
  fans.	
  The	
  global	
  Page,	
  however,	
  will	
  have	
  aggregated	
  insights	
  about	
  all	
  fans	
  across	
  all	
  
their	
  Pages.	
  If	
  demographic	
  data	
  for	
  fans	
  by	
  country	
  is	
  important	
  to	
  a	
  brand,	
  we	
  recommend	
  creating	
  a	
  regional	
  Page	
  for	
  every	
  
country	
  they'd	
  like	
  detailed	
  insights	
  for.	
  
	
  
3.	
  What	
  insights	
  do	
  admins	
  see	
  on	
  the	
  main	
  global	
  Page?	
  Country	
  Pages?	
  
Admins	
  of	
  the	
  main	
  global	
  Page	
  will	
  see	
  aggregated	
  insights	
  across	
  all	
  the	
  Pages	
  in	
  the	
  Global	
  Pages	
  structure.	
  That	
  means	
  that	
  
metrics	
  like	
  Page	
  likes,	
  post	
  reach,	
  and	
  engagement	
  reflect	
  the	
  aggregated	
  global	
  audience.	
  Admins	
  of	
  the	
  main	
  global	
  Page	
  will	
  
not	
  see	
  detailed	
  country-­‐specific	
  information.	
  If	
  it’s	
  important	
  for	
  a	
  brand	
  to	
  see	
  country-­‐specific	
  insights	
  for	
  a	
  market,	
  we	
  
recommend	
  building	
  a	
  separate	
  Page	
  for	
  every	
  country/region	
  for	
  which	
  brands	
  want	
  Insights.	
  For	
  example,	
  if	
  a	
  brand	
  wants	
  US-­‐
specific	
  Insights,	
  we	
  recommend	
  creating	
  a	
  US-­‐specific	
  region	
  Page.	
  The	
  global	
  Page	
  can	
  be	
  used	
  as	
  the	
  default	
  experience	
  for	
  
customers	
  for	
  whom	
  there	
  is	
  not	
  a	
  better	
  country	
  Page.	
  
	
  
Admins	
  of	
  the	
  main	
  Page	
  can	
  view	
  each	
  Page	
  and	
  their	
  like	
  count	
  from	
  the	
  Global	
  Pages	
  dashboard,	
  from	
  the	
  “More…”	
  drop-­‐
down	
  in	
  the	
  Page	
  settings	
  menu.	
  Or,	
  replace	
  the	
  example	
  Page	
  ID	
  with	
  the	
  brand’s	
  Page	
  ID	
  in	
  this	
  URL:	
  
https://www.facebook.com/pages/edit_page/?id=1234567891011&tab=global_brand	
  
	
  
Admins	
  of	
  the	
  country	
  Pages	
  will	
  see	
  insights	
  for	
  that	
  specific	
  Page.	
  For	
  example,	
  if	
  a	
  brand	
  has	
  a	
  country	
  Page	
  for	
  people	
  in	
  
France,	
  the	
  admin	
  of	
  that	
  country	
  Page	
  will	
  see	
  Page	
  likes,	
  post	
  reach,	
  and	
  engagement	
  reflect	
  the	
  people	
  connected	
  to	
  that	
  
specific	
  Page.	
  
	
  
4.	
  If	
  a	
  fan	
  switches	
  his/her	
  country	
  Page	
  to	
  a	
  different	
  country,	
  how	
  do	
  Insights	
  change?	
  
The	
  fan	
  will	
  be	
  reflected	
  in	
  the	
  Insights	
  for	
  the	
  Page	
  that	
  they	
  hear	
  from.	
  So,	
  if	
  a	
  user	
  in	
  the	
  US	
  chooses	
  to	
  hear	
  from	
  the	
  Mexico	
  
Page,	
  the	
  Mexico	
  Page	
  will	
  reflect	
  that	
  in	
  its	
  Insights.	
  
	
  
5.	
  Can	
  admins	
  ban	
  a	
  user	
  from	
  posting	
  on	
  all	
  of	
  its	
  Pages?	
  
Banning	
  a	
  user	
  from	
  a	
  country	
  Page	
  or	
  the	
  main	
  global	
  Page	
  will	
  only	
  ban	
  them	
  from	
  that	
  particular	
  Page.	
  In	
  order	
  to	
  ban	
  a	
  user	
  
from	
  posting	
  on	
  all	
  Pages,	
  brands	
  will	
  have	
  to	
  ban	
  them	
  from	
  each	
  of	
  their	
  Pages.	
  Alternatively,	
  brands	
  can	
  work	
  with	
  a	
  third	
  
party	
  developer	
  to	
  ban	
  a	
  user	
  from	
  all	
  of	
  its	
  country	
  Pages.	
  	
  
	
  	
  	
  
6.	
  Do	
  main	
  global	
  Page	
  admins	
  have	
  access	
  to	
  each	
  country	
  Page?	
  
No.	
  There	
  will	
  be	
  no	
  special	
  permissions	
  granted	
  with	
  Global	
  Pages.	
  If	
  admins	
  would	
  like	
  permission	
  to	
  a	
  particular	
  Page	
  in	
  the	
  
brand	
  Page	
  family,	
  they'll	
  have	
  to	
  request	
  it	
  from	
  the	
  current	
  admins	
  of	
  that	
  Page.	
  Learn	
  more	
  about	
  admin	
  permission	
  levels	
  
here.	
  
	
  
7.	
  Will	
  there	
  be	
  separate	
  Message	
  inboxes	
  for	
  country	
  Pages,	
  or	
  just	
  one	
  main	
  global	
  inbox?	
  
Every	
  Page	
  will	
  have	
  its	
  own	
  individual	
  Messages	
  inbox.	
  
	
  
8.	
  Can	
  brands	
  edit	
  countries	
  assigned	
  to	
  regional	
  Pages	
  after	
  they	
  have	
  been	
  assigned	
  by	
  Facebook?	
  
Yes.	
  Go	
  to	
  Edit	
  Page	
  >	
  Update	
  Info	
  >	
  More	
  >	
  Global	
  Pages.	
  Here,	
  admins	
  with	
  Manager	
  privileges	
  will	
  be	
  able	
  to	
  reassign	
  
countries	
  to	
  different	
  Pages.	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
9.	
  Can	
  brands	
  assign	
  multiple	
  countries	
  to	
  a	
  country	
  Page?	
  For	
  example,	
  can	
  they	
  create	
  a	
  North	
  America	
  Page	
  and	
  redirect	
  
users	
  from	
  the	
  US,	
  Canada,	
  and	
  Mexico	
  to	
  it?	
  
Yes.	
  Brands	
  can	
  assign	
  as	
  many	
  countries	
  as	
  they	
  would	
  like	
  to	
  a	
  regional	
  Page.	
  	
  	
  
	
  
10.	
  How	
  can	
  brands	
  tell	
  their	
  country	
  Pages	
  apart	
  if	
  they	
  all	
  have	
  the	
  same	
  Page	
  name?	
  
In	
  several	
  places	
  in	
  the	
  user	
  interface	
  (for	
  example,	
  when	
  creating	
  an	
  ad,	
  using	
  Facebook	
  as	
  a	
  Page,	
  or	
  adding	
  an	
  app	
  to	
  a	
  Page)	
  
we’ve	
  added	
  parentheses	
  and	
  the	
  country	
  codes	
  for	
  the	
  biggest	
  countries	
  to	
  a	
  Page’s	
  name	
  to	
  help	
  admins	
  of	
  multiple	
  Pages	
  tell	
  
them	
  apart.	
  For	
  example,	
  an	
  admin	
  of	
  the	
  French	
  and	
  German	
  Facebook	
  Marketing	
  Pages	
  would	
  see	
  them	
  listed	
  as	
  “Facebook	
  
Marketing	
  (FR)”	
  and	
  “Facebook	
  Marketing	
  (DE)”	
  in	
  the	
  user	
  interface.	
  No	
  users	
  see	
  those	
  country	
  codes.	
  	
  
	
  
11.	
  What	
  happens	
  if	
  a	
  brand	
  deletes/unpublishes	
  one	
  of	
  their	
  Pages?	
  
If	
  a	
  brand	
  deletes	
  one	
  of	
  the	
  country	
  Pages	
  in	
  the	
  Global	
  Pages	
  structure,	
  the	
  fans	
  of	
  that	
  Page	
  will	
  move	
  to	
  the	
  global	
  main	
  
Page.	
  For	
  example,	
  if	
  the	
  brand	
  wants	
  to	
  delete	
  their	
  Page	
  for	
  Japan,	
  an	
  admin	
  of	
  the	
  main	
  global	
  Page	
  needs	
  to	
  remove	
  Japan	
  
beside	
  the	
  Japan	
  Page.	
  Then,	
  the	
  admin	
  of	
  the	
  Japan	
  Page	
  can	
  delete	
  that	
  Page.	
  Note	
  that	
  deletions	
  are	
  permanent,	
  so	
  the	
  brand	
  
should	
  be	
  sure	
  they	
  need	
  to	
  do	
  this.	
  
	
  
12.	
  What	
  happens	
  to	
  verified	
  Pages?	
  
If	
  a	
  brand	
  qualifies	
  for	
  verification	
  (a	
  blue	
  check	
  mark),	
  then	
  all	
  the	
  Pages	
  in	
  a	
  Global	
  Pages	
  structure	
  will	
  be	
  verified.	
  
	
  
	
  
FAN	
  EXPERIENCE	
  
	
  
1.	
  How	
  does	
  Facebook	
  determine	
  a	
  person’s	
  location?	
  	
  
We	
  determine	
  a	
  person’s	
  location	
  information	
  through	
  a	
  combination	
  of	
  inputs,	
  such	
  as	
  current	
  IP	
  address.	
  You	
  can	
  find	
  more	
  
information	
  in	
  the	
  Help	
  Center	
  here.	
  If	
  we're	
  unable	
  to	
  determine	
  where	
  someone	
  is	
  we’ll	
  redirect	
  them	
  to	
  the	
  main	
  global	
  Page.	
  	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
2.	
  What	
  happens	
  to	
  a	
  brand's	
  current	
  fans?	
  For	
  example,	
  if	
  a	
  fan	
  is	
  connected	
  to	
  Brand	
  UK	
  before	
  Global	
  Pages,	
  but	
  lives	
  in	
  the	
  
US	
  when	
  the	
  transition	
  is	
  completed,	
  will	
  they	
  be	
  connected	
  to	
  the	
  US	
  or	
  UK	
  Page?	
  
There	
  are	
  two	
  options	
  available	
  to	
  brands	
  and	
  we	
  recommend	
  that	
  brands	
  choose	
  to	
  migrate	
  their	
  fans	
  to	
  the	
  best	
  Page	
  for	
  
them.	
  In	
  this	
  case,	
  fans	
  across	
  all	
  country	
  Pages	
  will	
  be	
  transitioned	
  to	
  hear	
  from	
  the	
  Page	
  that	
  is	
  assigned	
  to	
  the	
  country	
  they	
  
are	
  currently	
  in.	
  	
  This	
  means	
  that	
  like	
  counts	
  will	
  change	
  slightly	
  as	
  fans	
  who	
  may	
  have	
  been	
  counted	
  more	
  than	
  one	
  time	
  are	
  
counted	
  once,	
  and	
  they	
  may	
  be	
  reassigned	
  to	
  a	
  new	
  country.	
  
	
  
Possible	
  scenarios	
  
• Person	
  living	
  in	
  France	
  liked	
  a	
  country	
  specific	
  Page	
  for	
  the	
  brand	
  (e.g.	
  /brandfrance)	
  
No	
  change.	
  The	
  person	
  will	
  continue	
  to	
  hear	
  from	
  the	
  country	
  Page	
  for	
  France	
  
• Person	
  living	
  in	
  France	
  liked	
  a	
  main	
  Page	
  for	
  the	
  brand	
  (e.g.	
  /brand)	
  
The	
  person	
  will	
  hear	
  from	
  the	
  country	
  Page	
  for	
  France,	
  if	
  available.	
  Otherwise,	
  they	
  will	
  hear	
  from	
  the	
  global	
  Page	
  
(/brand)	
  
• Person	
  living	
  in	
  France	
  liked	
  a	
  country	
  Page	
  from	
  a	
  different	
  country	
  (e.g.	
  /brandmexico)	
  
The	
  person	
  will	
  be	
  transitioned	
  to	
  hear	
  from	
  the	
  country	
  Page	
  for	
  France	
  
	
  
In	
  the	
  event	
  that	
  a	
  fan	
  hears	
  from	
  the	
  incorrect	
  regional	
  Page	
  (due	
  to	
  an	
  inaccurate	
  geo-­‐predication),	
  fans	
  will	
  be	
  able	
  to	
  change	
  
their	
  regional	
  Page	
  using	
  the	
  region	
  switcher	
  available	
  from	
  the	
  gear	
  menu	
  in	
  the	
  Page’s	
  cover.	
  
	
  
Alternatively,	
  if	
  it's	
  necessary,	
  Pages	
  will	
  have	
  the	
  option	
  to	
  retain	
  the	
  current	
  mapping	
  of	
  their	
  fans	
  so	
  that	
  no	
  migration	
  takes	
  
place,	
  however	
  we	
  strongly	
  discourage	
  this	
  option,	
  as	
  it	
  defeats	
  the	
  purpose	
  of	
  several	
  of	
  the	
  key	
  benefits	
  of	
  transitioning	
  to	
  
Global	
  Pages.	
  	
  
 
If	
  someone	
  is	
  a	
  fan	
  of	
  multiple	
  Pages	
  for	
  the	
  same	
  brand,	
  they	
  will	
  be	
  subscribed	
  to	
  the	
  Page	
  they	
  liked	
  most	
  recently.	
  For	
  
example,	
  if	
  the	
  person	
  lives	
  in	
  the	
  US,	
  and	
  subscribed	
  to	
  the	
  France,	
  Germany	
  and	
  Spain	
  Pages	
  in	
  that	
  order,	
  then	
  they	
  will	
  stay	
  
subscribed	
  to	
  the	
  most	
  recent	
  Page	
  (Spain).	
  	
  	
  	
  
	
  
3.	
  How	
  do	
  people	
  switch	
  between	
  country	
  Pages?	
  
People	
  can	
  manually	
  specify	
  which	
  Page	
  they’d	
  like	
  to	
  hear	
  from	
  using	
  "Switch	
  Region..."	
  option	
  located	
  in	
  the	
  gear	
  menu	
  in	
  the	
  
cover.	
  If	
  they	
  switch	
  their	
  region,	
  we’ll	
  remember	
  it	
  next	
  time	
  when	
  they	
  visit	
  that	
  Page,	
  but	
  switching	
  to	
  another	
  region	
  will	
  only	
  
apply	
  to	
  the	
  Page	
  they've	
  switched,	
  not	
  to	
  future	
  Pages.	
  
	
  
4.	
  Can	
  people	
  subscribe	
  to	
  multiple	
  country	
  Pages	
  to	
  get	
  updates	
  from	
  more	
  than	
  one	
  country	
  in	
  their	
  news	
  feed?	
  
No.	
  We	
  recognize	
  that	
  some	
  power	
  users	
  may	
  want	
  to	
  connect	
  to	
  multiple	
  regions,	
  but	
  at	
  this	
  feature	
  is	
  not	
  available	
  at	
  this	
  
time.	
  
	
  
5.	
  When	
  will	
  people	
  get	
  automatically	
  redirected	
  to	
  a	
  Page?	
  
Redirects	
  occur	
  when	
  people	
  navigate	
  to	
  the	
  main	
  global	
  URL,	
  but	
  would	
  be	
  best	
  suited	
  by	
  a	
  country	
  Page.	
  For	
  example,	
  when	
  a	
  
person	
  from	
  France	
  navigates	
  to	
  	
  /brand,	
  they'll	
  automatically	
  redirect	
  to	
  /brandfrance.	
  However,	
  when	
  people	
  navigate	
  directly	
  
to	
  a	
  country	
  Page	
  URL,	
  they'll	
  go	
  directly	
  to	
  the	
  country	
  Page	
  regardless	
  of	
  what	
  region	
  they	
  belong.	
  For	
  example,	
  when	
  a	
  person	
  
from	
  France	
  navigates	
  to	
  /brandmexico,	
  they'll	
  go	
  directly	
  to	
  the	
  country	
  Page	
  for	
  Mexico.	
  	
  
	
  
6.	
  How	
  will	
  people	
  see	
  Pages	
  in	
  search?	
  
Search	
  will	
  show	
  one	
  result	
  for	
  the	
  brand	
  in	
  his/her	
  region	
  including	
  the	
  localized	
  profile	
  picture	
  thumbnail	
  and	
  Page	
  name.	
  
	
  
7.	
  What	
  will	
  fans	
  see	
  in	
  news	
  feed?	
  
Fans	
  will	
  see	
  only	
  posts	
  from	
  the	
  Page	
  they	
  belong	
  to.	
  	
  If	
  a	
  fan	
  wants	
  to	
  hear	
  from	
  a	
  different	
  country	
  Page,	
  they	
  can	
  use	
  the	
  
region	
  switcher	
  located	
  in	
  the	
  gear	
  icon	
  underneath	
  their	
  cover	
  photo.	
  
	
  
	
  
PUBLISHING	
  &	
  PAGE	
  CONTENT	
  
	
  
1.	
  Can	
  a	
  brand	
  create	
  a	
  language-­‐specific	
  Page	
  or	
  a	
  Page	
  for	
  just	
  a	
  city/state?	
  
No.	
  Global	
  Pages	
  works	
  at	
  a	
  country	
  level,	
  so	
  if	
  brands	
  would	
  like	
  to	
  reach	
  a	
  specific	
  customer	
  base,	
  they'll	
  have	
  to	
  publish	
  from	
  
the	
  appropriate	
  country	
  Page	
  and	
  then	
  use	
  additional	
  geo-­‐targeting.	
  For	
  example,	
  for	
  a	
  country	
  like	
  Canada	
  where	
  people	
  speak	
  
both	
  English	
  and	
  French,	
  we	
  recommend	
  creating	
  a	
  country	
  Page	
  for	
  Canada	
  and	
  add	
  language	
  targeting	
  to	
  each	
  post.	
  To	
  publish	
  
to	
  someone	
  in	
  a	
  particular	
  city/state	
  like	
  Montreal,	
  we'd	
  recommend	
  publishing	
  from	
  the	
  Canadian	
  Page	
  and	
  targeting	
  users	
  in	
  
Montreal.	
  	
  
	
  
2.	
  Will	
  any	
  Page	
  content	
  be	
  removed	
  when	
  a	
  brand	
  transitions	
  to	
  Global	
  Pages?	
  
No.	
  Unless	
  the	
  brand	
  chooses	
  to	
  delete	
  a	
  Page,	
  we	
  will	
  not	
  delete	
  or	
  remove	
  any	
  historical	
  content	
  when	
  they	
  transition	
  to	
  the	
  
new	
  model.	
  However,	
  if	
  they	
  have	
  a	
  single	
  Page	
  model	
  and	
  have	
  created	
  new	
  regional	
  Pages,	
  we	
  will	
  not	
  migrate	
  content	
  to	
  the	
  
new	
  Page.	
  Content	
  will	
  stay	
  on	
  the	
  main	
  Global	
  Page	
  and	
  will	
  remain	
  geo/language	
  targeted.	
  Admins	
  can	
  work	
  with	
  a	
  third	
  party	
  
marketing	
  developer	
  or	
  manually	
  input	
  the	
  content	
  into	
  their	
  new	
  Pages.	
  
	
  
3.	
  Can	
  a	
  global	
  Page	
  publish	
  a	
  post	
  and	
  have	
  it	
  also	
  posted	
  on	
  all	
  country	
  Pages?	
  
No.	
  Currently	
  posts	
  from	
  the	
  global	
  Page	
  will	
  not	
  be	
  replicated	
  to	
  all	
  country	
  Pages.	
  People	
  connected	
  to	
  the	
  global	
  Page	
  will	
  see	
  
posts	
  from	
  the	
  global	
  Page,	
  and	
  people	
  connected	
  to	
  a	
  country	
  Page	
  will	
  see	
  posts	
  from	
  that	
  country	
  Page.	
  For	
  important	
  
messages	
  brands	
  want	
  all	
  of	
  their	
  audiences	
  to	
  hear,	
  they	
  should	
  translate	
  into	
  the	
  best	
  local	
  language	
  for	
  them	
  and	
  post	
  it	
  to	
  
their	
  country	
  Page.	
  	
  
	
  
Admins	
  can	
  also	
  re-­‐share	
  posts	
  from	
  one	
  Page	
  to	
  another.	
  	
  Engagement	
  stats	
  (i.e.	
  likes	
  and	
  comments)	
  between	
  re-­‐shares	
  will	
  
remain	
  separate	
  from	
  each	
  other.	
  Finally,	
  through	
  the	
  Pages	
  API	
  brands	
  can	
  work	
  with	
  a	
  PMD	
  to	
  have	
  them	
  auto-­‐post	
  
untranslated	
  content	
  to	
  all	
  Pages,	
  but	
  we	
  strongly	
  encourage	
  that	
  messages	
  that	
  are	
  important	
  to	
  all	
  fans	
  be	
  translated	
  into	
  their	
  
local	
  language	
  to	
  provide	
  the	
  best,	
  localized	
  experience.	
  
	
  
4.	
  How	
  does	
  the	
  Locations	
  feature	
  work	
  with	
  Global	
  Pages?	
  
All	
  location	
  Pages	
  will	
  be	
  mapped	
  to	
  the	
  main	
  global	
  Page,	
  and	
  will	
  be	
  viewable	
  from	
  the	
  Locations	
  app	
  tab	
  on	
  country	
  Pages.	
  
	
  
5.	
  How	
  will	
  check-­‐ins	
  work?	
  
If	
  the	
  country	
  Page	
  has	
  an	
  address	
  (which	
  we	
  don't	
  expect	
  will	
  happen	
  in	
  many	
  cases),	
  check-­‐ins	
  will	
  only	
  roll-­‐up	
  to	
  that	
  country	
  
Page.	
  If	
  there	
  are	
  many	
  individual	
  Places	
  tied	
  to	
  the	
  country	
  Page	
  through	
  Locations,	
  check-­‐ins	
  will	
  roll-­‐up	
  and	
  appear	
  for	
  all	
  of	
  
those	
  places	
  combined,	
  as	
  they	
  did	
  before.	
  
	
  
	
  
ADS	
  /	
  PAID	
  MEDIA	
  
	
  
1.	
  Do	
  brands	
  need	
  to	
  pause	
  their	
  ads	
  during	
  the	
  transition	
  to	
  Global	
  Pages?	
  
Yes,	
  see	
  “What	
  should	
  brands	
  do	
  with	
  ads	
  during	
  the	
  transition?”	
  above.	
  We	
  highly	
  recommend	
  that	
  brands	
  pause	
  the	
  ads	
  
associated	
  with	
  their	
  Page	
  during	
  the	
  transition	
  (Page	
  Like	
  ads,	
  Promoted	
  Posts,	
  Promoted	
  Page	
  Likes,	
  etc.).	
  When	
  fans	
  are	
  
transitioning,	
  social	
  context	
  can	
  be	
  disturbed,	
  delivery/performance	
  can	
  be	
  affected,	
  and	
  advertising	
  prices	
  can	
  fluctuate.	
  If	
  a	
  
client	
  chooses	
  to	
  run	
  media	
  during	
  the	
  transition,	
  we	
  can	
  ask	
  an	
  engineer	
  to	
  run	
  an	
  ads	
  migration	
  script	
  on	
  all	
  country	
  Pages	
  so	
  
that	
  the	
  campaigns	
  don’t	
  break.	
  However,	
  brands	
  may	
  still	
  see	
  less	
  optimal	
  ads	
  performance	
  while	
  fans	
  are	
  in	
  the	
  process	
  of	
  
migrating.	
  	
  
	
  
Advertisers	
  do	
  not	
  need	
  to	
  rebuild	
  their	
  ads	
  to	
  ensure	
  the	
  conversion	
  spec	
  reflects	
  the	
  new	
  object	
  ID;	
  when	
  we	
  migrate	
  a	
  brand’s	
  
Pages	
  to	
  Global	
  Pages,	
  we’ll	
  handle	
  this	
  automatically	
  on	
  our	
  end.	
  
	
  
2.	
  Do	
  brands	
  need	
  to	
  pause	
  all	
  their	
  ads?	
  Or	
  just	
  some	
  of	
  them?	
  
Ads	
  that	
  are	
  not	
  associated	
  with	
  the	
  Page	
  at	
  all	
  are	
  not	
  impacted	
  by	
  the	
  move	
  to	
  Global	
  Pages.	
  If	
  a	
  brand	
  is	
  running	
  a	
  campaign	
  
for	
  ads	
  that	
  link	
  to	
  their	
  website	
  or	
  to	
  their	
  mobile	
  app,	
  for	
  example,	
  they	
  don’t	
  need	
  to	
  pause	
  their	
  campaigns.	
  	
  
	
  
3.	
  How	
  will	
  running	
  ads	
  change	
  after	
  a	
  brand	
  migrates	
  to	
  Global	
  Pages?	
  
There	
  are	
  only	
  a	
  few	
  key	
  changes	
  to	
  how	
  brands	
  should	
  run	
  ads	
  after	
  transitioning	
  to	
  Global	
  Pages.	
  The	
  key	
  difference	
  is	
  that	
  
when	
  advertisers	
  want	
  to	
  use	
  connection	
  targeting	
  (connections,	
  friends	
  of	
  connections	
  or	
  exclusion	
  targeting),	
  they	
  can	
  no	
  
longer	
  target	
  users	
  connected	
  to	
  directly	
  to	
  a	
  country	
  page,	
  but	
  instead	
  will	
  need	
  to	
  target	
  the	
  main	
  global	
  Page	
  and	
  include	
  
relevant	
  geo-­‐targeting.	
  
	
  
This	
  means	
  that	
  brands	
  can	
  no	
  longer	
  target	
  people	
  subscribed	
  to	
  a	
  given	
  country	
  Page,	
  but	
  instead	
  must	
  target	
  all	
  fans	
  of	
  a	
  
global	
  brand	
  from	
  a	
  specific	
  geographical	
  location	
  (e.g.,	
  the	
  United	
  States).	
  	
  For	
  example,	
  before	
  Global	
  Pages,	
  a	
  brand	
  used	
  to	
  
target	
  everyone	
  connected	
  to	
  /brandmexico.	
  Now,	
  when	
  running	
  any	
  connection	
  targeting,	
  they'll	
  instead	
  target	
  those	
  who	
  are	
  
connected	
  to	
  /brand,	
  who	
  live	
  in	
  Mexico.	
  
	
  
Learn	
  more	
  about	
  connection	
  targeting	
  here.	
  	
  
	
  
4.	
  How	
  do	
  brands	
  run	
  ads	
  that	
  target	
  people	
  in	
  multiple	
  countries?	
  
They	
  should	
  advertise	
  to	
  the	
  main	
  global	
  Page,	
  and	
  then	
  target	
  as	
  many	
  countries	
  as	
  they	
  would	
  like	
  -­‐-­‐	
  no	
  different	
  from	
  how	
  
they	
  do	
  it	
  today.	
  
	
  
5.	
  Can	
  country	
  Pages	
  target	
  other	
  Pages	
  in	
  the	
  same	
  brand	
  family?	
  
Not	
  exactly.	
  Country	
  Pages	
  can	
  target	
  fans	
  of	
  the	
  brand	
  family	
  in	
  any	
  country,	
  but	
  they	
  can't	
  target	
  people	
  subscribed	
  to	
  a	
  given	
  
Page.	
  	
  For	
  example,	
  if	
  someone	
  is	
  an	
  admin	
  of	
  the	
  US	
  page,	
  but	
  wants	
  to	
  target	
  French	
  fans,	
  they	
  can	
  target	
  people	
  connected	
  to	
  
the	
  brand	
  family	
  who	
  live	
  in	
  France.	
  
	
  
6.	
  Can	
  brands	
  directly	
  target	
  foreign	
  fans	
  who	
  have	
  switched	
  to	
  hear	
  from	
  a	
  country	
  Page?	
  
No,	
  Pages	
  won't	
  be	
  able	
  to	
  target	
  them	
  as	
  a	
  separate	
  group.	
  For	
  example,	
  a	
  Page	
  can	
  target	
  all	
  fans	
  of	
  the	
  brand	
  who	
  live	
  in	
  
Mexico.	
  However,	
  they	
  won't	
  be	
  able	
  to	
  target	
  fans	
  of	
  /brandmexico	
  who	
  live	
  in	
  other	
  countries.	
  	
  
	
  
7.	
  How	
  will	
  ads	
  interfaces	
  on	
  Facebook	
  change	
  (when	
  using	
  connection	
  targeting)?	
  
• Ad	
  create	
  tool:	
  We’ll	
  show	
  admins	
  all	
  Pages	
  that	
  they	
  currently	
  admin,	
  including	
  adding	
  a	
  country	
  identifier	
  to	
  the	
  end	
  
of	
  each	
  Page	
  name	
  to	
  make	
  it	
  easier	
  to	
  identify	
  them	
  (e.g.,	
  “Facebook	
  Marketing	
  (FR)”).	
  If	
  an	
  admin	
  targets	
  that	
  
country	
  Page,	
  we’ll	
  immediately	
  remap	
  that	
  targeting	
  to	
  the	
  main	
  global	
  Page	
  (and	
  will	
  reflect	
  that	
  in	
  the	
  interface).	
  
See	
  above,	
  “How	
  will	
  running	
  ads	
  change	
  if	
  a	
  brand	
  migrates	
  to	
  Global	
  Pages?”	
  for	
  more	
  information	
  about	
  how	
  
connection	
  targeting	
  changes.	
  
• Ads	
  Manager:	
  We	
  will	
  show	
  the	
  main	
  global	
  Page	
  in	
  the	
  Ads	
  Manager,	
  with	
  the	
  geo-­‐specific	
  targeting.	
  
• Power	
  Editor:	
  	
  If	
  an	
  advertiser	
  accidentally	
  targets	
  a	
  country	
  Page	
  (instead	
  of	
  the	
  main	
  global	
  Page)	
  we’ll	
  still	
  show	
  the	
  
country	
  Page	
  name	
  (including	
  the	
  country	
  identifier)	
  in	
  the	
  ad	
  create	
  tool.	
  When	
  the	
  ads	
  are	
  uploaded,	
  we’ll	
  re-­‐map	
  
the	
  connection	
  targeting	
  from	
  the	
  country	
  Page	
  ID	
  to	
  the	
  main	
  global	
  Page	
  ID.	
  (This	
  is	
  evident	
  when	
  you	
  export.)	
  The	
  
ad	
  itself	
  will	
  show	
  the	
  global	
  Page	
  name,	
  the	
  profile	
  picture	
  for	
  the	
  country	
  Page,	
  and	
  will	
  not	
  include	
  the	
  country	
  
identifiers	
  (which	
  are	
  internal	
  to	
  admins	
  only).	
  
	
  
8.	
  If	
  someone	
  (e.g.,	
  a	
  PMD,	
  agency	
  or	
  in-­‐house	
  marketer)	
  is	
  an	
  admin	
  of	
  a	
  country	
  Page,	
  do	
  they	
  have	
  the	
  permissions	
  to	
  run	
  
Page	
  like	
  sponsored	
  stories	
  or	
  ads	
  with	
  connection	
  targeting	
  for	
  the	
  main	
  page?	
  
Yes.	
  All	
  admins	
  of	
  country	
  pages	
  in	
  the	
  Global	
  Pages	
  structure	
  have	
  targeting	
  permissions	
  for	
  the	
  main	
  Page.	
  
	
  
	
  
PAGE	
  NAMING	
  and	
  WEB	
  ADDRESSES	
  (Vanity	
  URLs)	
  
	
  
1.	
  How	
  will	
  Page	
  naming	
  work	
  for	
  brands	
  with	
  different	
  names	
  in	
  different	
  countries?	
  (i.e.	
  Caress/LUX)?	
  
We	
  support	
  multiple	
  Page	
  names	
  for	
  different	
  brand	
  names	
  that	
  represent	
  the	
  same	
  entity.	
  For	
  example,	
  a	
  country	
  Page	
  for	
  the	
  
UK	
  named	
  Coke	
  Light	
  can	
  be	
  linked	
  with	
  the	
  main	
  Diet	
  Coke	
  brand.	
  However,	
  different	
  tag	
  lines/campaigns	
  will	
  not	
  be	
  supported	
  
-­‐-­‐	
  only	
  direct	
  translations	
  of	
  the	
  Page's	
  name	
  or	
  different	
  brands	
  for	
  the	
  exact	
  same	
  product.	
  
	
  
No	
  matter	
  what	
  brand	
  name	
  a	
  person	
  enters,	
  they’ll	
  be	
  redirected	
  to	
  the	
  best	
  Page	
  for	
  them.	
  So,	
  if	
  a	
  user	
  in	
  the	
  US	
  types	
  in	
  
“Coke	
  Light,”	
  the	
  Coke	
  Light	
  Page	
  will	
  appear	
  in	
  the	
  typeahead,	
  but	
  the	
  person	
  will	
  be	
  redirected	
  to	
  the	
  Diet	
  Coke	
  Page	
  in	
  the	
  US.	
  
They	
  can	
  use	
  the	
  switcher	
  to	
  navigate	
  to	
  the	
  UK	
  Page	
  if	
  they	
  want	
  to	
  see	
  that	
  Page	
  instead.	
  
	
  
2.	
  Can	
  a	
  country	
  Page	
  keep	
  its	
  regional	
  name	
  qualifier	
  (i.e.	
  [Brand]	
  France,	
  [Brand]	
  Mexico)?	
  
No.	
  To	
  keep	
  create	
  a	
  global	
  brand	
  community	
  and	
  streamline	
  the	
  user	
  experience,	
  we	
  will	
  not	
  permit	
  regional	
  qualifiers	
  in	
  the	
  
Page	
  name.	
  
	
  
3.	
  Will	
  Facebook	
  support	
  direct	
  translations	
  of	
  brand	
  names?	
  	
  
Yes,	
  we	
  will	
  support	
  a	
  straight	
  translation	
  of	
  the	
  product	
  name,	
  provided	
  that	
  the	
  brand	
  gives	
  us	
  the	
  desired	
  translation.	
  For	
  
example,	
  American	
  Express	
  can	
  be	
  translated	
  to	
  アメリカン・エキスプレス	
  
	
  
4.	
  Does	
  each	
  Page	
  get	
  its	
  own	
  Facebook	
  web	
  address	
  (vanity	
  URL)?	
  
Yes,	
  each	
  Page	
  can	
  have	
  a	
  unique	
  Facebook	
  web	
  address	
  for	
  each	
  country	
  Page	
  as	
  well	
  as	
  for	
  the	
  main	
  global	
  Page.	
  
	
  
When	
  people	
  navigate	
  to	
  the	
  main	
  global	
  Page's	
  web	
  address,	
  they'll	
  be	
  redirected	
  to	
  the	
  appropriate	
  Page.	
  When	
  people	
  
navigate	
  to	
  a	
  country	
  web	
  address,	
  they'll	
  go	
  directly	
  to	
  the	
  country	
  Page,	
  regardless	
  of	
  whatever	
  country/region	
  they	
  are	
  
located	
  in.	
  
	
  	
  	
  	
  	
  	
  
5.	
  Can	
  more	
  than	
  one	
  Page	
  share	
  the	
  same	
  web	
  address	
  (vanity	
  URL)?	
  
No,	
  each	
  Page	
  should	
  have	
  a	
  unique	
  web	
  address.	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
6.	
  Will	
  people	
  see	
  the	
  URL	
  for	
  the	
  main	
  global	
  Page	
  or	
  the	
  URL	
  for	
  the	
  country	
  Page	
  in	
  their	
  browser?	
  
They’ll	
  see	
  the	
  URL	
  for	
  the	
  country	
  Page.	
  For	
  example,	
  if	
  they're	
  viewing	
  the	
  Japan	
  Page,	
  they’ll	
  see	
  facebook.com/brandJP	
  
instead	
  of	
  facebook.com/brand	
  in	
  their	
  browser.	
  	
  	
  
	
  
	
  
	
  
	
  

Mais conteúdo relacionado

Mais procurados

Facebook Timeline for Brands
Facebook Timeline for BrandsFacebook Timeline for Brands
Facebook Timeline for BrandsRed Urban
 
Like Change? Facebook Upgrades: 2011
Like Change? Facebook Upgrades: 2011Like Change? Facebook Upgrades: 2011
Like Change? Facebook Upgrades: 2011Ben Grossman
 
Facebook Pages 101
Facebook Pages 101Facebook Pages 101
Facebook Pages 101Meddle
 
Cake: Facebook Updates 3-2012
Cake: Facebook Updates 3-2012Cake: Facebook Updates 3-2012
Cake: Facebook Updates 3-2012Cake
 
Socialize: January 2014
Socialize: January 2014Socialize: January 2014
Socialize: January 2014W2O Group
 
Digital Marketing & Strategy - Brand Book
Digital Marketing & Strategy - Brand BookDigital Marketing & Strategy - Brand Book
Digital Marketing & Strategy - Brand BookBrooke Hundley
 
Building Global Brands on Facebook: How Many Pages?
Building Global Brands on Facebook: How Many Pages?Building Global Brands on Facebook: How Many Pages?
Building Global Brands on Facebook: How Many Pages?Andrew Cherwenka
 
Facebook Interactive Session - Catriona Paton
Facebook Interactive Session - Catriona PatonFacebook Interactive Session - Catriona Paton
Facebook Interactive Session - Catriona PatonInfo.nl
 
3 New Facebook Promotional Engagement Models
3 New Facebook Promotional Engagement Models3 New Facebook Promotional Engagement Models
3 New Facebook Promotional Engagement ModelsTom Edwards
 
Facebook Graph Search - Implications for Brand Pages
Facebook Graph Search - Implications for Brand PagesFacebook Graph Search - Implications for Brand Pages
Facebook Graph Search - Implications for Brand PagesDavid Jones
 
Facebook Fan Page Transition Guide
Facebook Fan Page Transition GuideFacebook Fan Page Transition Guide
Facebook Fan Page Transition GuideJon Clark
 
Saveur Web Analysis
Saveur Web AnalysisSaveur Web Analysis
Saveur Web Analysisjaygreyam
 
Facebook Timeline for Business
Facebook Timeline for BusinessFacebook Timeline for Business
Facebook Timeline for BusinessSarah Kuglin
 
Live world pov - Facebook Improves Pages Security by Adding Admin Access Levels
Live world pov - Facebook Improves Pages Security by Adding Admin Access LevelsLive world pov - Facebook Improves Pages Security by Adding Admin Access Levels
Live world pov - Facebook Improves Pages Security by Adding Admin Access LevelsLiveWorld
 
Facebook Page Updates March 2011
Facebook Page Updates March 2011Facebook Page Updates March 2011
Facebook Page Updates March 2011Tim Bursch
 

Mais procurados (16)

Facebook Timeline for Brands
Facebook Timeline for BrandsFacebook Timeline for Brands
Facebook Timeline for Brands
 
Like Change? Facebook Upgrades: 2011
Like Change? Facebook Upgrades: 2011Like Change? Facebook Upgrades: 2011
Like Change? Facebook Upgrades: 2011
 
Facebook Pages 101
Facebook Pages 101Facebook Pages 101
Facebook Pages 101
 
Cake: Facebook Updates 3-2012
Cake: Facebook Updates 3-2012Cake: Facebook Updates 3-2012
Cake: Facebook Updates 3-2012
 
Socialize: January 2014
Socialize: January 2014Socialize: January 2014
Socialize: January 2014
 
Digital Marketing & Strategy - Brand Book
Digital Marketing & Strategy - Brand BookDigital Marketing & Strategy - Brand Book
Digital Marketing & Strategy - Brand Book
 
Building Global Brands on Facebook: How Many Pages?
Building Global Brands on Facebook: How Many Pages?Building Global Brands on Facebook: How Many Pages?
Building Global Brands on Facebook: How Many Pages?
 
Facebook Interactive Session - Catriona Paton
Facebook Interactive Session - Catriona PatonFacebook Interactive Session - Catriona Paton
Facebook Interactive Session - Catriona Paton
 
3 New Facebook Promotional Engagement Models
3 New Facebook Promotional Engagement Models3 New Facebook Promotional Engagement Models
3 New Facebook Promotional Engagement Models
 
Facebook Graph Search - Implications for Brand Pages
Facebook Graph Search - Implications for Brand PagesFacebook Graph Search - Implications for Brand Pages
Facebook Graph Search - Implications for Brand Pages
 
Facebook Fan Page Transition Guide
Facebook Fan Page Transition GuideFacebook Fan Page Transition Guide
Facebook Fan Page Transition Guide
 
Saveur Web Analysis
Saveur Web AnalysisSaveur Web Analysis
Saveur Web Analysis
 
Facebook Timeline for Business
Facebook Timeline for BusinessFacebook Timeline for Business
Facebook Timeline for Business
 
Live world pov - Facebook Improves Pages Security by Adding Admin Access Levels
Live world pov - Facebook Improves Pages Security by Adding Admin Access LevelsLive world pov - Facebook Improves Pages Security by Adding Admin Access Levels
Live world pov - Facebook Improves Pages Security by Adding Admin Access Levels
 
Facebook Page Updates March 2011
Facebook Page Updates March 2011Facebook Page Updates March 2011
Facebook Page Updates March 2011
 
Psychologyofwebdesign
PsychologyofwebdesignPsychologyofwebdesign
Psychologyofwebdesign
 

Semelhante a Facebook Global pages FAQ

Going Global With Out Going Broke
Going Global With Out Going BrokeGoing Global With Out Going Broke
Going Global With Out Going Brokeguest3b0a9c0
 
Going Global Without Going Broke
Going Global Without Going BrokeGoing Global Without Going Broke
Going Global Without Going BrokeWhite Horse
 
Social media presentation for clubs
Social media presentation for clubsSocial media presentation for clubs
Social media presentation for clubsJames Perkins
 
Comprehensive Guide to International SEO for E-commerce Businesses.pdf
Comprehensive Guide to International SEO for E-commerce Businesses.pdfComprehensive Guide to International SEO for E-commerce Businesses.pdf
Comprehensive Guide to International SEO for E-commerce Businesses.pdfDigital Berge
 
Websites and SEO 2012 for Small Businesses
Websites and SEO 2012 for Small BusinessesWebsites and SEO 2012 for Small Businesses
Websites and SEO 2012 for Small BusinessesMTECH Internet Marketing
 
SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...
SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...
SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...Authoritas
 
A Basic Stratigy For IMS Noida
A Basic Stratigy For IMS NoidaA Basic Stratigy For IMS Noida
A Basic Stratigy For IMS NoidaVikas Sharma
 
06e.Facebook Page checklist
06e.Facebook Page checklist06e.Facebook Page checklist
06e.Facebook Page checklistJulian Matthews
 
International SEO Strategy by Morino Neto
International SEO Strategy by Morino Neto International SEO Strategy by Morino Neto
International SEO Strategy by Morino Neto Morino Neto
 
Introduction to mobile site
Introduction to mobile siteIntroduction to mobile site
Introduction to mobile siteDigital Shende
 
The State of Mobile - Responsive Websites and Social Media Updates
The State of Mobile - Responsive Websites and Social Media UpdatesThe State of Mobile - Responsive Websites and Social Media Updates
The State of Mobile - Responsive Websites and Social Media UpdatesMartin Oxby
 
Responsive Design in the Retirement and Insurance Industries
Responsive Design in the Retirement and Insurance IndustriesResponsive Design in the Retirement and Insurance Industries
Responsive Design in the Retirement and Insurance IndustriesCorporate Insight
 
International infoportal GrandInform
International infoportal GrandInformInternational infoportal GrandInform
International infoportal GrandInformvadim-z
 
Parent-Child Location Pros and Cons
Parent-Child Location Pros and ConsParent-Child Location Pros and Cons
Parent-Child Location Pros and ConsBlitzMetrics
 
LinkedIn Updates Affecting All Company Profiles: What You Need to Know
LinkedIn Updates Affecting All Company Profiles: What You Need to KnowLinkedIn Updates Affecting All Company Profiles: What You Need to Know
LinkedIn Updates Affecting All Company Profiles: What You Need to KnowOff Madison Ave
 
Morino Neto - international SEO strategy
Morino Neto - international SEO strategyMorino Neto - international SEO strategy
Morino Neto - international SEO strategyJoão Pereira
 

Semelhante a Facebook Global pages FAQ (20)

Going Global With Out Going Broke
Going Global With Out Going BrokeGoing Global With Out Going Broke
Going Global With Out Going Broke
 
Going Global Without Going Broke
Going Global Without Going BrokeGoing Global Without Going Broke
Going Global Without Going Broke
 
Social media presentation for clubs
Social media presentation for clubsSocial media presentation for clubs
Social media presentation for clubs
 
Comprehensive Guide to International SEO for E-commerce Businesses.pdf
Comprehensive Guide to International SEO for E-commerce Businesses.pdfComprehensive Guide to International SEO for E-commerce Businesses.pdf
Comprehensive Guide to International SEO for E-commerce Businesses.pdf
 
Websites and SEO 2012 for Small Businesses
Websites and SEO 2012 for Small BusinessesWebsites and SEO 2012 for Small Businesses
Websites and SEO 2012 for Small Businesses
 
SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...
SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...
SERPs, User Intent and winning Featured Snippets - Authoritas 'Tea-time SEO' ...
 
Zingtabs com
Zingtabs comZingtabs com
Zingtabs com
 
A Basic Stratigy For IMS Noida
A Basic Stratigy For IMS NoidaA Basic Stratigy For IMS Noida
A Basic Stratigy For IMS Noida
 
06e.Facebook Page checklist
06e.Facebook Page checklist06e.Facebook Page checklist
06e.Facebook Page checklist
 
Facebook checklist
Facebook checklistFacebook checklist
Facebook checklist
 
International SEO Strategy by Morino Neto
International SEO Strategy by Morino Neto International SEO Strategy by Morino Neto
International SEO Strategy by Morino Neto
 
Introduction to mobile site
Introduction to mobile siteIntroduction to mobile site
Introduction to mobile site
 
The State of Mobile - Responsive Websites and Social Media Updates
The State of Mobile - Responsive Websites and Social Media UpdatesThe State of Mobile - Responsive Websites and Social Media Updates
The State of Mobile - Responsive Websites and Social Media Updates
 
Responsive Design in the Retirement and Insurance Industries
Responsive Design in the Retirement and Insurance IndustriesResponsive Design in the Retirement and Insurance Industries
Responsive Design in the Retirement and Insurance Industries
 
International infoportal GrandInform
International infoportal GrandInformInternational infoportal GrandInform
International infoportal GrandInform
 
Parent-Child Location Pros and Cons
Parent-Child Location Pros and ConsParent-Child Location Pros and Cons
Parent-Child Location Pros and Cons
 
Social Media Integration
Social Media IntegrationSocial Media Integration
Social Media Integration
 
LinkedIn Updates Affecting All Company Profiles: What You Need to Know
LinkedIn Updates Affecting All Company Profiles: What You Need to KnowLinkedIn Updates Affecting All Company Profiles: What You Need to Know
LinkedIn Updates Affecting All Company Profiles: What You Need to Know
 
Facebookworkshop
FacebookworkshopFacebookworkshop
Facebookworkshop
 
Morino Neto - international SEO strategy
Morino Neto - international SEO strategyMorino Neto - international SEO strategy
Morino Neto - international SEO strategy
 

Último

CASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFE
CASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFECASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFE
CASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFECall girl Jaipur
 
Social media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketingSocial media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketingSheikhSaifAli1
 
Film show post-production powerpoint for site
Film show post-production powerpoint for siteFilm show post-production powerpoint for site
Film show post-production powerpoint for siteAshtonCains
 
Film show pre-production powerpoint for site
Film show pre-production powerpoint for siteFilm show pre-production powerpoint for site
Film show pre-production powerpoint for siteAshtonCains
 
9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings Republik9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings RepublikGenuineGirls
 
Night 7k Call Girls Noida Sector 120 Call Me: 8448380779
Night 7k Call Girls Noida Sector 120 Call Me: 8448380779Night 7k Call Girls Noida Sector 120 Call Me: 8448380779
Night 7k Call Girls Noida Sector 120 Call Me: 8448380779Delhi Call girls
 
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779Delhi Call girls
 
O9654467111 Call Girls In Dwarka Women Seeking Men
O9654467111 Call Girls In Dwarka Women Seeking MenO9654467111 Call Girls In Dwarka Women Seeking Men
O9654467111 Call Girls In Dwarka Women Seeking MenSapana Sha
 
Call Girls In Andheri East Call 9167673311 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9167673311 Book Hot And Sexy GirlsCall Girls In Andheri East Call 9167673311 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9167673311 Book Hot And Sexy GirlsPooja Nehwal
 
Factors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptx
Factors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptxFactors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptx
Factors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptxvemusae
 
BDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
Elite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCR
Elite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCRElite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCR
Elite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCRDelhi Call girls
 
Night 7k Call Girls Atta Market Escorts Call Me: 8448380779
Night 7k Call Girls Atta Market Escorts Call Me: 8448380779Night 7k Call Girls Atta Market Escorts Call Me: 8448380779
Night 7k Call Girls Atta Market Escorts Call Me: 8448380779Delhi Call girls
 
SELECTING A SOCIAL MEDIA MARKETING COMPANY
SELECTING A SOCIAL MEDIA MARKETING COMPANYSELECTING A SOCIAL MEDIA MARKETING COMPANY
SELECTING A SOCIAL MEDIA MARKETING COMPANYdizinfo
 
Film show production powerpoint for site
Film show production powerpoint for siteFilm show production powerpoint for site
Film show production powerpoint for siteAshtonCains
 
Call Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking MenCall Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking MenSapana Sha
 
CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...
CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...
CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...anilsa9823
 

Último (20)

CASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFE
CASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFECASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFE
CASH PAYMENT ON GIRL HAND TO HAND HOUSEWIFE
 
Social media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketingSocial media marketing/Seo expert and digital marketing
Social media marketing/Seo expert and digital marketing
 
Film show post-production powerpoint for site
Film show post-production powerpoint for siteFilm show post-production powerpoint for site
Film show post-production powerpoint for site
 
Bicycle Safety in Focus: Preventing Fatalities and Seeking Justice
Bicycle Safety in Focus: Preventing Fatalities and Seeking JusticeBicycle Safety in Focus: Preventing Fatalities and Seeking Justice
Bicycle Safety in Focus: Preventing Fatalities and Seeking Justice
 
Film show pre-production powerpoint for site
Film show pre-production powerpoint for siteFilm show pre-production powerpoint for site
Film show pre-production powerpoint for site
 
9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings Republik9990611130 Find & Book Russian Call Girls In Crossings Republik
9990611130 Find & Book Russian Call Girls In Crossings Republik
 
Night 7k Call Girls Noida Sector 120 Call Me: 8448380779
Night 7k Call Girls Noida Sector 120 Call Me: 8448380779Night 7k Call Girls Noida Sector 120 Call Me: 8448380779
Night 7k Call Girls Noida Sector 120 Call Me: 8448380779
 
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
Night 7k Call Girls Pari Chowk Escorts Call Me: 8448380779
 
O9654467111 Call Girls In Dwarka Women Seeking Men
O9654467111 Call Girls In Dwarka Women Seeking MenO9654467111 Call Girls In Dwarka Women Seeking Men
O9654467111 Call Girls In Dwarka Women Seeking Men
 
Call Girls In Andheri East Call 9167673311 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9167673311 Book Hot And Sexy GirlsCall Girls In Andheri East Call 9167673311 Book Hot And Sexy Girls
Call Girls In Andheri East Call 9167673311 Book Hot And Sexy Girls
 
Factors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptx
Factors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptxFactors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptx
Factors-on-Authenticity-and-Validity-of-Evidences-and-Information.pptx
 
BDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 76 Noida Escorts >༒8448380779 Escort Service
 
Elite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCR
Elite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCRElite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCR
Elite Class ➥8448380779▻ Call Girls In New Friends Colony Delhi NCR
 
Night 7k Call Girls Atta Market Escorts Call Me: 8448380779
Night 7k Call Girls Atta Market Escorts Call Me: 8448380779Night 7k Call Girls Atta Market Escorts Call Me: 8448380779
Night 7k Call Girls Atta Market Escorts Call Me: 8448380779
 
SELECTING A SOCIAL MEDIA MARKETING COMPANY
SELECTING A SOCIAL MEDIA MARKETING COMPANYSELECTING A SOCIAL MEDIA MARKETING COMPANY
SELECTING A SOCIAL MEDIA MARKETING COMPANY
 
Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 35 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
 
Film show production powerpoint for site
Film show production powerpoint for siteFilm show production powerpoint for site
Film show production powerpoint for site
 
Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
Russian Call Girls Rohini Sector 37 💓 Delhi 9999965857 @Sabina Modi VVIP MODE...
 
Call Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking MenCall Girls In South Ex. Delhi O9654467111 Women Seeking Men
Call Girls In South Ex. Delhi O9654467111 Women Seeking Men
 
CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...
CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...
CALL ON ➥8923113531 🔝Call Girls Ashiyana Colony Lucknow best sexual service O...
 

Facebook Global pages FAQ

  • 1. Global  Pages  FAQ   Updated  January  2014     Overview   1. What  is  Global  Pages?   2. Why  did  Facebook  build  it?   3. Do  brands  have  to  transition  to  the  new   structure?   4. Who  is  eligible  for  Global  Pages?   5. How  do  brands  set  up  the  Global  Pages   structure?     Transitioning  to  Global  Pages   1. If  a  brand  has  a  single  Page,  how  do  they   transition  to  Global  Pages?   2. If  a  brand  creates  new  country  Pages,  can   they  move  content  over  from  any  existing   Pages?   3. If  a  brand  has  separate  regional  Pages  (ex:   /brandES,  /brandUK),  how  do  they   transition  to  Global  Pages?     4. What  should  a  brand  expect  during  the   transition?   5. What  should  brands  do  with  ads  during  the   transition?   6. What  if  some  Pages  aren’t  ready  to   transition?  Do  brands  have  to  transition  all   their  Pages  at  once?   7. What  if  a  Page  wants  to  transition  to   Global  Pages,  but  doesn’t  want  to  migrate   its  existing  fans  to  the  best  Page  for  them?         Admins  &  Insights   1. What  happens  to  Page  Insights  during  the   transition?   2. What  happens  to  Page  Insights  after  the   transition?   3. What  insights  do  admins  see  on  the  main   global  Page?  Country  Pages?   4. If  a  fan  switches  his/her  country  Page  to  a   different  country,  how  do  Page  Insights   change?   5. Can  admins  ban  a  user  from  posting  on  all   of  its  Pages?   6. Do  main  global  Page  admins  have  access  to   each  country  Page?   7. Will  there  be  separate  Message  inboxes   for  country  Pages?   8. Can  brands  edit  countries  assigned  to   regional  Pages  after  they  have  been   assigned  by  Facebook?   9. Can  brands  assign  multiple  countries  to  a   country  Page?     10. How  can  brands  tell  their  country  Pages   apart  if  they  all  have  the  same  Page  name?   11. What  happens  if  a  brand   deletes/unpublishes  one  of  their  Pages?   12. What  happens  to  verified  Pages?     Fan  Experience   1. How  does  Facebook  determine  a  person's   location?   2. What  happens  to  a  brand's  current  fans?     3. How  do  people  switch  between  country   Pages?   4. Can  people  subscribe  to  multiple  country Pages  to  get  updates  from  more  than  one   country  in  their  news  feed?   5. When  will  people  get  automatically   redirected  to  a  Page?   6. How  will  people  see  Pages  in  search?   7. What  will  fans  see  Pages  in  news  feed?    
  • 2.   Publishing  &  Page  Content   1. Can  a  brand  create  a  language-­‐specific   Page  or  a  Page  for  just  a  city/state?   2. Will  any  Page  content  be  removed  when  a   brand  transitions  to  Global  Pages?   3. Can  a  global  Page  publish  a  post  and  have   it  also  posted  on  all  country  Pages?   4. How  does  the  Locations  feature  work  with   Global  Pages?   5. How  will  check-­‐ins  work?     Ads/Paid  Media   1. Do  brands  need  to  pause  their  ads  during   the  transition  to  Global  Pages?   2. Do  brands  need  to  pause  all  their  ads   during  the  transition?  Or  just  some  of   them?   3. How  will  running  ads  change  after  a  brand   migrates  to  Global  Pages?   4. How  do  brands  run  ads  that  target  people   in  multiple  countries?   5. Can  country  Pages  target  other  country   Pages  in  the  same  brand  family?   6. Can  brands  directly  target  foreign  fans  who   have  switched  to  hear  from  a  country   Page?   7. How  will  ads  interfaces  on  Facebook   change  (when  using  connection  targeting)?   8. If  someone  (e.g.,  a  PMD,  agency  or  in-­‐ house  marketer)  is  an  admin  of  a  country   Page,  do  they  have  the  permissions  to  run   Page  like  sponsored  stories  or  ads  with   connection  targeting  for  the  main  global   Page?           Page  Naming  and  Web  Addresses  (Vanity  URLs)   1. How  will  Page  naming  work  for  brands   with  different  names  in  different   countries?  (i.e.  Caress/LUX)?   2. Can  a  country  Page  keep  its  regional  name   qualifier  (i.e.  [Brand]  France,  [Brand]   Mexico)?   3. Will  Facebook  support  direct  translations   of  brand  names?   4. Does  each  Page  get  its  own  Facebook  web   address?   5. Can  more  than  one  Page  share  the  same   web  address?   6. Will  people  see  the  URL  for  the  main  global   Page  or  the  URL  for  the  country  Page  in   their  browser?                  
  • 3. BASICS     1.  What  is  Global  Pages?   Global  Pages  is  a  structure  that  allows  brands  to  create  individual  local  versions  of  their  Page  while  maintaining  the  same  Page   name  and  global  metrics  (e.g.  likes)  across  all  Pages.  When  someone  navigates  to  the  main  global  Page,  they’ll  be  redirected  to   the  best  country  Page  for  them.    This  allows  people  to  hear  from  the  best,  localized  Page  so  that  brands  can  deliver  the  right   content  to  the  right  audience.         2.  Why  did  Facebook  build  it?   In  the  past,  brands  adopt  one  of  two  solutions  to  communicate  with  their  fans  worldwide:  1)  a  single  Page  solution  (which  unifies   all  fans  to  one  Page,  but  doesn't  have  full  geo-­‐targeting  for  all  Page  features  such  as  the  cover  photo,  profile  picture,  etc.)  or  2)  a   multi-­‐Page  solution  (each  country  Page  offers  full  localization,  but  the  audience  is  fragmented  across  multiple  Pages  with   different  Page  names,  and  don’t  feel  like  they’re  part  of  a  global  brand  community,  e.g.  global  fan  count).     Global  Pages  offers  the  benefits  of  both  prior  strategies,  allowing  brands  to  create  different  localized  Pages  while  maintaining  a   global  brand  community.     3.  Do  brands  have  to  transition  to  the  new  structure?   No,  although  it  is  encouraged.  Not  only  will  it  allow  people  to  easily  find  and  like  the  best  Page  for  them,  this  is  also  an   opportunity  to  create  a  fully  localized  Page  experience  including  a  localized  cover  photo,  profile  photo,  Page  name,  apps,   timeline,  pinned  posts,  and  news  feed  stories.           4.  Who  is  eligible  for  Global  Pages?   Global  Pages  is  available  to  managed  accounts  (clients  who  have  a  direct  relationship  with  Facebook).       5.  How  do  brands  set  up  the  Global  Pages  structure?   Brands  can  complete  the  Global  Pages  spreadsheet  and  send  it  to  their  account  manager.  Facebook’s  Pages  team  will  create  the   structure  on  their  behalf.  After  the  initial  structure  is  setup,  the  client  can  manage  it  through  our  self-­‐serve  tools.  They  can  add   new  country  Pages  and  edit  countries  through  the  interface.       TRANSTIONING  TO  GLOBAL  PAGES     1.  If  a  brand  has  a  single  Page,  how  do  they  transition  to  Global  Pages?   If  a  brand  currently  has  a  single  Page,  they  should  manually  create  new  Pages  for  local  markets  one  at  a  time,  as  it  makes  sense   for  their  business.  We  recommend  creating  one  to  two  regional  Pages  to  get  familiarized  with  the  Global  Pages  before   transitioning  all  markets  to  the  new  structure.  For  example,  if  their  top  markets  are  the  UK  and  France,  we  recommend  that  they   create  separate  Pages  for  each  of  those  markets.    If  clients  partner  with  Preferred  Marketing  Developers  (PMDs),  the  PMDs  can   also  help  them  create  the  new  localized  Pages.       2.  If  a  brand  creates  new  country  Pages,  can  they  move  content  over  from  any  existing  Pages?   Unfortunately,  no.  Admins  can,  however,  work  with  third-­‐party  developers  to  have  them  re-­‐post  key  content  from  the  current   Page  onto  relevant  new  Pages.  Admins  will  also  have  to  reinstall  Pages  apps  to  the  new  Pages,  but  this  should  be  a  fairly  quick   process.        
  • 4.   Note  that  no  old  content  will  be  deleted  from  existing  Pages  (unless  the  brand  decides  to  delete  any  old  Pages  during  transition).       3.  If  a  brand  has  separate  regional  Pages  (ex:  /brandES,  /brandUK),  how  do  they  transition  to  Global  Pages?     If  a  brand  has  separate  Pages  for  each  region,  they  will  now  be  able  to  consolidate  them  in  the  Global  Pages  structure  to  1)   remove  country  qualifiers  from  the  Page  name,  2)  roll  up  all  stats  such  as  like  across  all  Pages  to  one  global  metric,  3)  ensure  that   new  visitors  are  landing  on  the  localized  version  of  their  Page,  and  4)  allow  them  to  promote  just  one  Facebook  web  address   across  all  of  their  off-­‐Facebook  marketing  assets.           4.  What  should  a  brand  expect  during  the  transition?   During  the  transition,  brands  can  expect  about  500k  fans  to  move  each  day.  If  the  brand  is  moving  two  million  fans,  for  example,   it  will  take  about  four  days  for  the  transition  to  be  completed.  While  fans  are  moving,  expect  that  insights  change  rapidly   (including  drastic  fluctuations  in  likes  and  unlikes).       5.  What  should  brands  do  with  ads  during  the  transition?   We  highly  recommend  that  brands  pause  their  media  during  the  transition.  When  fans  are  transitioning,  social  context  can  be   disturbed,  delivery/performance  can  be  affected,  and  advertising  prices  can  fluctuate.  If  a  client  chooses  to  run  media  during  the   transition,  we  can  ask  an  engineer  to  run  an  ads  migration  script  on  all  country  Pages  so  that  the  campaigns  don’t  break.   However,  brands  may  still  see  less  optimal  ads  performance  while  fans  are  in  the  process  of  migrating.       6.  What  if  some  Pages  aren’t  ready  to  transition?  Do  brands  have  to  transition  all  their  Pages  at  once?   We  recommend  starting  with  1-­‐2  Pages  before  transitioning  all  of  them  to  give  brands  the  opportunity  to  experience  the  new   structure.  This  will  allow  admins  time  to  fully  understand  how  to  manage  their  Pages  in  the  new  structure.     7.  What  if  a  Page  wants  to  transition  to  Global  Pages,  but  doesn’t  want  to  migrate  its  existing  fans  to  the  best  Page  for  them?   We  have  built  a  feature  that  allows  a  brand  to  move  to  Global  Pages,  but  keeps  fans  mapped  to  their  pre-­‐existing  Pages.  We   strongly  discourage  admins  from  using  this  feature  (one  of  the  main  benefits  of  Global  Pages  is  redirecting  users  to  the  best  Page   for  them),  but  it  is  an  option  if  a  brand  very  strongly  wants  it.       ADMINS  &  INSIGHTS     1.  What  happens  to  Page  Insights  during  the  transition?     During  the  transition,  fans  are  moving  from  one  Page  to  another  and  insights  (likes,  unlikes,  reach,  etc.)  will  change  rapidly.       2.  What  happens  to  Page  Insights  after  the  transition?     After  the  transition,  expect  insights  to  be  inaccurate  for  another  week.  After  that,  insights  will  reflect  the  Pages  in  their  Global   Pages  structure.    The  insights  are  not  retroactive,  however.  This  means  that  if  a  brand  transitioned  to  Global  Pages  in  June  2013,   the  admin  viewing  their  current  insights  will  see  the  same  insights  they  would  have  seen  in  April  2013.     Both  main  and  country  Pages  will  have  their  own  Insights.  The  admin  of  the  main  global  Page  can  see  insights  about  the  fans   aggregated  across  all  their  Pages.       Insights  for  country  Pages  show  metrics  that  pertain  to  that  country  Page.  For  example,  if  a  Page  only  has  fans  from  France,   they’ll  only  be  able  see  Insights  about  those  fans.  The  global  Page,  however,  will  have  aggregated  insights  about  all  fans  across  all  
  • 5. their  Pages.  If  demographic  data  for  fans  by  country  is  important  to  a  brand,  we  recommend  creating  a  regional  Page  for  every   country  they'd  like  detailed  insights  for.     3.  What  insights  do  admins  see  on  the  main  global  Page?  Country  Pages?   Admins  of  the  main  global  Page  will  see  aggregated  insights  across  all  the  Pages  in  the  Global  Pages  structure.  That  means  that   metrics  like  Page  likes,  post  reach,  and  engagement  reflect  the  aggregated  global  audience.  Admins  of  the  main  global  Page  will   not  see  detailed  country-­‐specific  information.  If  it’s  important  for  a  brand  to  see  country-­‐specific  insights  for  a  market,  we   recommend  building  a  separate  Page  for  every  country/region  for  which  brands  want  Insights.  For  example,  if  a  brand  wants  US-­‐ specific  Insights,  we  recommend  creating  a  US-­‐specific  region  Page.  The  global  Page  can  be  used  as  the  default  experience  for   customers  for  whom  there  is  not  a  better  country  Page.     Admins  of  the  main  Page  can  view  each  Page  and  their  like  count  from  the  Global  Pages  dashboard,  from  the  “More…”  drop-­‐ down  in  the  Page  settings  menu.  Or,  replace  the  example  Page  ID  with  the  brand’s  Page  ID  in  this  URL:   https://www.facebook.com/pages/edit_page/?id=1234567891011&tab=global_brand     Admins  of  the  country  Pages  will  see  insights  for  that  specific  Page.  For  example,  if  a  brand  has  a  country  Page  for  people  in   France,  the  admin  of  that  country  Page  will  see  Page  likes,  post  reach,  and  engagement  reflect  the  people  connected  to  that   specific  Page.     4.  If  a  fan  switches  his/her  country  Page  to  a  different  country,  how  do  Insights  change?   The  fan  will  be  reflected  in  the  Insights  for  the  Page  that  they  hear  from.  So,  if  a  user  in  the  US  chooses  to  hear  from  the  Mexico   Page,  the  Mexico  Page  will  reflect  that  in  its  Insights.     5.  Can  admins  ban  a  user  from  posting  on  all  of  its  Pages?   Banning  a  user  from  a  country  Page  or  the  main  global  Page  will  only  ban  them  from  that  particular  Page.  In  order  to  ban  a  user   from  posting  on  all  Pages,  brands  will  have  to  ban  them  from  each  of  their  Pages.  Alternatively,  brands  can  work  with  a  third   party  developer  to  ban  a  user  from  all  of  its  country  Pages.           6.  Do  main  global  Page  admins  have  access  to  each  country  Page?   No.  There  will  be  no  special  permissions  granted  with  Global  Pages.  If  admins  would  like  permission  to  a  particular  Page  in  the   brand  Page  family,  they'll  have  to  request  it  from  the  current  admins  of  that  Page.  Learn  more  about  admin  permission  levels   here.     7.  Will  there  be  separate  Message  inboxes  for  country  Pages,  or  just  one  main  global  inbox?   Every  Page  will  have  its  own  individual  Messages  inbox.     8.  Can  brands  edit  countries  assigned  to  regional  Pages  after  they  have  been  assigned  by  Facebook?   Yes.  Go  to  Edit  Page  >  Update  Info  >  More  >  Global  Pages.  Here,  admins  with  Manager  privileges  will  be  able  to  reassign   countries  to  different  Pages.                                           9.  Can  brands  assign  multiple  countries  to  a  country  Page?  For  example,  can  they  create  a  North  America  Page  and  redirect   users  from  the  US,  Canada,  and  Mexico  to  it?   Yes.  Brands  can  assign  as  many  countries  as  they  would  like  to  a  regional  Page.         10.  How  can  brands  tell  their  country  Pages  apart  if  they  all  have  the  same  Page  name?  
  • 6. In  several  places  in  the  user  interface  (for  example,  when  creating  an  ad,  using  Facebook  as  a  Page,  or  adding  an  app  to  a  Page)   we’ve  added  parentheses  and  the  country  codes  for  the  biggest  countries  to  a  Page’s  name  to  help  admins  of  multiple  Pages  tell   them  apart.  For  example,  an  admin  of  the  French  and  German  Facebook  Marketing  Pages  would  see  them  listed  as  “Facebook   Marketing  (FR)”  and  “Facebook  Marketing  (DE)”  in  the  user  interface.  No  users  see  those  country  codes.       11.  What  happens  if  a  brand  deletes/unpublishes  one  of  their  Pages?   If  a  brand  deletes  one  of  the  country  Pages  in  the  Global  Pages  structure,  the  fans  of  that  Page  will  move  to  the  global  main   Page.  For  example,  if  the  brand  wants  to  delete  their  Page  for  Japan,  an  admin  of  the  main  global  Page  needs  to  remove  Japan   beside  the  Japan  Page.  Then,  the  admin  of  the  Japan  Page  can  delete  that  Page.  Note  that  deletions  are  permanent,  so  the  brand   should  be  sure  they  need  to  do  this.     12.  What  happens  to  verified  Pages?   If  a  brand  qualifies  for  verification  (a  blue  check  mark),  then  all  the  Pages  in  a  Global  Pages  structure  will  be  verified.       FAN  EXPERIENCE     1.  How  does  Facebook  determine  a  person’s  location?     We  determine  a  person’s  location  information  through  a  combination  of  inputs,  such  as  current  IP  address.  You  can  find  more   information  in  the  Help  Center  here.  If  we're  unable  to  determine  where  someone  is  we’ll  redirect  them  to  the  main  global  Page.                                               2.  What  happens  to  a  brand's  current  fans?  For  example,  if  a  fan  is  connected  to  Brand  UK  before  Global  Pages,  but  lives  in  the   US  when  the  transition  is  completed,  will  they  be  connected  to  the  US  or  UK  Page?   There  are  two  options  available  to  brands  and  we  recommend  that  brands  choose  to  migrate  their  fans  to  the  best  Page  for   them.  In  this  case,  fans  across  all  country  Pages  will  be  transitioned  to  hear  from  the  Page  that  is  assigned  to  the  country  they   are  currently  in.    This  means  that  like  counts  will  change  slightly  as  fans  who  may  have  been  counted  more  than  one  time  are   counted  once,  and  they  may  be  reassigned  to  a  new  country.     Possible  scenarios   • Person  living  in  France  liked  a  country  specific  Page  for  the  brand  (e.g.  /brandfrance)   No  change.  The  person  will  continue  to  hear  from  the  country  Page  for  France   • Person  living  in  France  liked  a  main  Page  for  the  brand  (e.g.  /brand)   The  person  will  hear  from  the  country  Page  for  France,  if  available.  Otherwise,  they  will  hear  from  the  global  Page   (/brand)   • Person  living  in  France  liked  a  country  Page  from  a  different  country  (e.g.  /brandmexico)   The  person  will  be  transitioned  to  hear  from  the  country  Page  for  France     In  the  event  that  a  fan  hears  from  the  incorrect  regional  Page  (due  to  an  inaccurate  geo-­‐predication),  fans  will  be  able  to  change   their  regional  Page  using  the  region  switcher  available  from  the  gear  menu  in  the  Page’s  cover.     Alternatively,  if  it's  necessary,  Pages  will  have  the  option  to  retain  the  current  mapping  of  their  fans  so  that  no  migration  takes   place,  however  we  strongly  discourage  this  option,  as  it  defeats  the  purpose  of  several  of  the  key  benefits  of  transitioning  to   Global  Pages.    
  • 7.   If  someone  is  a  fan  of  multiple  Pages  for  the  same  brand,  they  will  be  subscribed  to  the  Page  they  liked  most  recently.  For   example,  if  the  person  lives  in  the  US,  and  subscribed  to  the  France,  Germany  and  Spain  Pages  in  that  order,  then  they  will  stay   subscribed  to  the  most  recent  Page  (Spain).           3.  How  do  people  switch  between  country  Pages?   People  can  manually  specify  which  Page  they’d  like  to  hear  from  using  "Switch  Region..."  option  located  in  the  gear  menu  in  the   cover.  If  they  switch  their  region,  we’ll  remember  it  next  time  when  they  visit  that  Page,  but  switching  to  another  region  will  only   apply  to  the  Page  they've  switched,  not  to  future  Pages.     4.  Can  people  subscribe  to  multiple  country  Pages  to  get  updates  from  more  than  one  country  in  their  news  feed?   No.  We  recognize  that  some  power  users  may  want  to  connect  to  multiple  regions,  but  at  this  feature  is  not  available  at  this   time.     5.  When  will  people  get  automatically  redirected  to  a  Page?   Redirects  occur  when  people  navigate  to  the  main  global  URL,  but  would  be  best  suited  by  a  country  Page.  For  example,  when  a   person  from  France  navigates  to    /brand,  they'll  automatically  redirect  to  /brandfrance.  However,  when  people  navigate  directly   to  a  country  Page  URL,  they'll  go  directly  to  the  country  Page  regardless  of  what  region  they  belong.  For  example,  when  a  person   from  France  navigates  to  /brandmexico,  they'll  go  directly  to  the  country  Page  for  Mexico.       6.  How  will  people  see  Pages  in  search?   Search  will  show  one  result  for  the  brand  in  his/her  region  including  the  localized  profile  picture  thumbnail  and  Page  name.     7.  What  will  fans  see  in  news  feed?   Fans  will  see  only  posts  from  the  Page  they  belong  to.    If  a  fan  wants  to  hear  from  a  different  country  Page,  they  can  use  the   region  switcher  located  in  the  gear  icon  underneath  their  cover  photo.       PUBLISHING  &  PAGE  CONTENT     1.  Can  a  brand  create  a  language-­‐specific  Page  or  a  Page  for  just  a  city/state?   No.  Global  Pages  works  at  a  country  level,  so  if  brands  would  like  to  reach  a  specific  customer  base,  they'll  have  to  publish  from   the  appropriate  country  Page  and  then  use  additional  geo-­‐targeting.  For  example,  for  a  country  like  Canada  where  people  speak   both  English  and  French,  we  recommend  creating  a  country  Page  for  Canada  and  add  language  targeting  to  each  post.  To  publish   to  someone  in  a  particular  city/state  like  Montreal,  we'd  recommend  publishing  from  the  Canadian  Page  and  targeting  users  in   Montreal.       2.  Will  any  Page  content  be  removed  when  a  brand  transitions  to  Global  Pages?   No.  Unless  the  brand  chooses  to  delete  a  Page,  we  will  not  delete  or  remove  any  historical  content  when  they  transition  to  the   new  model.  However,  if  they  have  a  single  Page  model  and  have  created  new  regional  Pages,  we  will  not  migrate  content  to  the   new  Page.  Content  will  stay  on  the  main  Global  Page  and  will  remain  geo/language  targeted.  Admins  can  work  with  a  third  party   marketing  developer  or  manually  input  the  content  into  their  new  Pages.     3.  Can  a  global  Page  publish  a  post  and  have  it  also  posted  on  all  country  Pages?  
  • 8. No.  Currently  posts  from  the  global  Page  will  not  be  replicated  to  all  country  Pages.  People  connected  to  the  global  Page  will  see   posts  from  the  global  Page,  and  people  connected  to  a  country  Page  will  see  posts  from  that  country  Page.  For  important   messages  brands  want  all  of  their  audiences  to  hear,  they  should  translate  into  the  best  local  language  for  them  and  post  it  to   their  country  Page.       Admins  can  also  re-­‐share  posts  from  one  Page  to  another.    Engagement  stats  (i.e.  likes  and  comments)  between  re-­‐shares  will   remain  separate  from  each  other.  Finally,  through  the  Pages  API  brands  can  work  with  a  PMD  to  have  them  auto-­‐post   untranslated  content  to  all  Pages,  but  we  strongly  encourage  that  messages  that  are  important  to  all  fans  be  translated  into  their   local  language  to  provide  the  best,  localized  experience.     4.  How  does  the  Locations  feature  work  with  Global  Pages?   All  location  Pages  will  be  mapped  to  the  main  global  Page,  and  will  be  viewable  from  the  Locations  app  tab  on  country  Pages.     5.  How  will  check-­‐ins  work?   If  the  country  Page  has  an  address  (which  we  don't  expect  will  happen  in  many  cases),  check-­‐ins  will  only  roll-­‐up  to  that  country   Page.  If  there  are  many  individual  Places  tied  to  the  country  Page  through  Locations,  check-­‐ins  will  roll-­‐up  and  appear  for  all  of   those  places  combined,  as  they  did  before.       ADS  /  PAID  MEDIA     1.  Do  brands  need  to  pause  their  ads  during  the  transition  to  Global  Pages?   Yes,  see  “What  should  brands  do  with  ads  during  the  transition?”  above.  We  highly  recommend  that  brands  pause  the  ads   associated  with  their  Page  during  the  transition  (Page  Like  ads,  Promoted  Posts,  Promoted  Page  Likes,  etc.).  When  fans  are   transitioning,  social  context  can  be  disturbed,  delivery/performance  can  be  affected,  and  advertising  prices  can  fluctuate.  If  a   client  chooses  to  run  media  during  the  transition,  we  can  ask  an  engineer  to  run  an  ads  migration  script  on  all  country  Pages  so   that  the  campaigns  don’t  break.  However,  brands  may  still  see  less  optimal  ads  performance  while  fans  are  in  the  process  of   migrating.       Advertisers  do  not  need  to  rebuild  their  ads  to  ensure  the  conversion  spec  reflects  the  new  object  ID;  when  we  migrate  a  brand’s   Pages  to  Global  Pages,  we’ll  handle  this  automatically  on  our  end.     2.  Do  brands  need  to  pause  all  their  ads?  Or  just  some  of  them?   Ads  that  are  not  associated  with  the  Page  at  all  are  not  impacted  by  the  move  to  Global  Pages.  If  a  brand  is  running  a  campaign   for  ads  that  link  to  their  website  or  to  their  mobile  app,  for  example,  they  don’t  need  to  pause  their  campaigns.       3.  How  will  running  ads  change  after  a  brand  migrates  to  Global  Pages?   There  are  only  a  few  key  changes  to  how  brands  should  run  ads  after  transitioning  to  Global  Pages.  The  key  difference  is  that   when  advertisers  want  to  use  connection  targeting  (connections,  friends  of  connections  or  exclusion  targeting),  they  can  no   longer  target  users  connected  to  directly  to  a  country  page,  but  instead  will  need  to  target  the  main  global  Page  and  include   relevant  geo-­‐targeting.     This  means  that  brands  can  no  longer  target  people  subscribed  to  a  given  country  Page,  but  instead  must  target  all  fans  of  a   global  brand  from  a  specific  geographical  location  (e.g.,  the  United  States).    For  example,  before  Global  Pages,  a  brand  used  to  
  • 9. target  everyone  connected  to  /brandmexico.  Now,  when  running  any  connection  targeting,  they'll  instead  target  those  who  are   connected  to  /brand,  who  live  in  Mexico.     Learn  more  about  connection  targeting  here.       4.  How  do  brands  run  ads  that  target  people  in  multiple  countries?   They  should  advertise  to  the  main  global  Page,  and  then  target  as  many  countries  as  they  would  like  -­‐-­‐  no  different  from  how   they  do  it  today.     5.  Can  country  Pages  target  other  Pages  in  the  same  brand  family?   Not  exactly.  Country  Pages  can  target  fans  of  the  brand  family  in  any  country,  but  they  can't  target  people  subscribed  to  a  given   Page.    For  example,  if  someone  is  an  admin  of  the  US  page,  but  wants  to  target  French  fans,  they  can  target  people  connected  to   the  brand  family  who  live  in  France.     6.  Can  brands  directly  target  foreign  fans  who  have  switched  to  hear  from  a  country  Page?   No,  Pages  won't  be  able  to  target  them  as  a  separate  group.  For  example,  a  Page  can  target  all  fans  of  the  brand  who  live  in   Mexico.  However,  they  won't  be  able  to  target  fans  of  /brandmexico  who  live  in  other  countries.       7.  How  will  ads  interfaces  on  Facebook  change  (when  using  connection  targeting)?   • Ad  create  tool:  We’ll  show  admins  all  Pages  that  they  currently  admin,  including  adding  a  country  identifier  to  the  end   of  each  Page  name  to  make  it  easier  to  identify  them  (e.g.,  “Facebook  Marketing  (FR)”).  If  an  admin  targets  that   country  Page,  we’ll  immediately  remap  that  targeting  to  the  main  global  Page  (and  will  reflect  that  in  the  interface).   See  above,  “How  will  running  ads  change  if  a  brand  migrates  to  Global  Pages?”  for  more  information  about  how   connection  targeting  changes.   • Ads  Manager:  We  will  show  the  main  global  Page  in  the  Ads  Manager,  with  the  geo-­‐specific  targeting.   • Power  Editor:    If  an  advertiser  accidentally  targets  a  country  Page  (instead  of  the  main  global  Page)  we’ll  still  show  the   country  Page  name  (including  the  country  identifier)  in  the  ad  create  tool.  When  the  ads  are  uploaded,  we’ll  re-­‐map   the  connection  targeting  from  the  country  Page  ID  to  the  main  global  Page  ID.  (This  is  evident  when  you  export.)  The   ad  itself  will  show  the  global  Page  name,  the  profile  picture  for  the  country  Page,  and  will  not  include  the  country   identifiers  (which  are  internal  to  admins  only).     8.  If  someone  (e.g.,  a  PMD,  agency  or  in-­‐house  marketer)  is  an  admin  of  a  country  Page,  do  they  have  the  permissions  to  run   Page  like  sponsored  stories  or  ads  with  connection  targeting  for  the  main  page?   Yes.  All  admins  of  country  pages  in  the  Global  Pages  structure  have  targeting  permissions  for  the  main  Page.       PAGE  NAMING  and  WEB  ADDRESSES  (Vanity  URLs)     1.  How  will  Page  naming  work  for  brands  with  different  names  in  different  countries?  (i.e.  Caress/LUX)?   We  support  multiple  Page  names  for  different  brand  names  that  represent  the  same  entity.  For  example,  a  country  Page  for  the   UK  named  Coke  Light  can  be  linked  with  the  main  Diet  Coke  brand.  However,  different  tag  lines/campaigns  will  not  be  supported   -­‐-­‐  only  direct  translations  of  the  Page's  name  or  different  brands  for  the  exact  same  product.    
  • 10. No  matter  what  brand  name  a  person  enters,  they’ll  be  redirected  to  the  best  Page  for  them.  So,  if  a  user  in  the  US  types  in   “Coke  Light,”  the  Coke  Light  Page  will  appear  in  the  typeahead,  but  the  person  will  be  redirected  to  the  Diet  Coke  Page  in  the  US.   They  can  use  the  switcher  to  navigate  to  the  UK  Page  if  they  want  to  see  that  Page  instead.     2.  Can  a  country  Page  keep  its  regional  name  qualifier  (i.e.  [Brand]  France,  [Brand]  Mexico)?   No.  To  keep  create  a  global  brand  community  and  streamline  the  user  experience,  we  will  not  permit  regional  qualifiers  in  the   Page  name.     3.  Will  Facebook  support  direct  translations  of  brand  names?     Yes,  we  will  support  a  straight  translation  of  the  product  name,  provided  that  the  brand  gives  us  the  desired  translation.  For   example,  American  Express  can  be  translated  to  アメリカン・エキスプレス     4.  Does  each  Page  get  its  own  Facebook  web  address  (vanity  URL)?   Yes,  each  Page  can  have  a  unique  Facebook  web  address  for  each  country  Page  as  well  as  for  the  main  global  Page.     When  people  navigate  to  the  main  global  Page's  web  address,  they'll  be  redirected  to  the  appropriate  Page.  When  people   navigate  to  a  country  web  address,  they'll  go  directly  to  the  country  Page,  regardless  of  whatever  country/region  they  are   located  in.               5.  Can  more  than  one  Page  share  the  same  web  address  (vanity  URL)?   No,  each  Page  should  have  a  unique  web  address.                                               6.  Will  people  see  the  URL  for  the  main  global  Page  or  the  URL  for  the  country  Page  in  their  browser?   They’ll  see  the  URL  for  the  country  Page.  For  example,  if  they're  viewing  the  Japan  Page,  they’ll  see  facebook.com/brandJP   instead  of  facebook.com/brand  in  their  browser.