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Sales Hub Overview
NYC HUG, May 2019
Kyle Jepson
● HubSpot Sales Software Certification
● Inbound Sales Certification
● Sales Enablement Certification
● Etc.
Inbound Sales Professor for HubSpot Academy
Agenda
1. 📱
2. What Is Sales Hub?
3. What’s Included in the Different Tiers?
4. Q&A
What Is Sales Hub?
A Quick Primer on HubSpot’s
Tools for Sales Teams
Think about your business
as a flywheel.
Spin = Growth
There are two ways to get
more growth:
● Add force
● Remove friction
As a whole, salespeople are
very good at applying force.
Efficiency
33%
Of a sales rep’s time
is actually spent
selling.
Relationships Learning
Unfortunately, friction is EVERYWHERE in sales...
60%
Of B2B buyers
distrust the integrity
of sales people.
50%
Of reps say they are
coached. Yet 82%
of sales leaders
claim to coach
FRICTIONLESS SELLING
with
ENABLE
your sales team
to focus on
selling.
your sales culture
through continuous
learning.
your sales
team with your
buyer’s needs.
ALIGN TRANSFORM
FRICTIONLESS SELLING FRAMEWORK
ENABLE Your sales team to focus on selling
Everything you need to
streamline sales outreach
● Place calls, send emails, share
documents, and schedule meetings
● Work from your Gmail or Outlook
inbox, or right inside HubSpot
● Streamline your outreach with
Meetings, Templates, Snippets,
and email Sequences
Integrate with the tools
your team depends on
● From AirCall to Zoom, HubSpot
works wherever your team works
● 200+ Integration partners (shoutout
to LinkedIn!)
● One system of record
Ruthlessly prioritize your buyer’s needsALIGN
● Detailed contact and company level
timelines show you the history of
every contact
● Predictive lead scoring helps you
prioritize your most engaged contacts
● Sales notifications alert you to key
moments of buyer engagement
Rich context that helps you
understand buyer needs
● Engage with prospects in real-time
through Conversations & Live Chat
● Record, send, and track
personalized video content
Tools that help reps connect
with buyers on their terms
● Products and Quotes make
configuring deals easy
● Natively integrated eSignature tools
● Easily collect payments by connecting
your Stripe account
A complete system to get deals
all the way across the finish line
Create a culture of learningTRANSFORM
Tools to help your team
learn, grow, and improve
● Playbooks help you document
and share best practices around
specific selling scenarios
● Reporting gives you insight into
the activities and approaches that
are most effective
● Call Transcription & Recording
helps you make coaching a part
of your day to day
Everything you need to
manage a growing team
● Flexible automation that you can apply
to every stage of your sales process
● Customizable dashboards & reporting
that give you deep insight quickly
● Easy to use team management &
permissions features
What’s Included in
the Different Tiers?
Starter, Professional, and Enterprise--Oh My!
Chart
Starter
Free stuff that
everybody gets
Some cool stuff
your team will love
Things that will
blow your mind
All your dreams will
come true
Professional
Free stuff that
everybody gets
Some cool stuff
your team will love
Things that will
blow your mind
All your dreams will
come true
Enterprise
Free stuff that
everybody gets
Some cool stuff
your team will love
Things that will
blow your mind
All your dreams will
come true
Metaphor
Starter Professional Enterprise
Live Demo!
In my head, ^this^ is how I imagine you reacting :)
Improving the Sales Rep Experience
This year, we’ll continue to work on making Sales Hub delightful for end users. This will take shape in improvements to
performance and reliability, better onboarding, and new ways to help sales teams streamline their most time consuming tasks.
In Progress
● Page Load Times
● App Uptime
● New Profile Layout
● Getting Started Checklist
Next Up
● Sales Rep Home
● Tasks Redesign
● LinkedIn Sales Nav
Integration
● Time-to-complete core tasks
Research
● Trigger Events
● Deals needing attention
● Better Onboarding
● Custom Page Layouts
In Progress
● Custom Objects
● Permission Sets
● Calling SDK
● Connect Integrations
Next Up
● Account-Based Selling
● Sales Forecasting
● CPQ Enhancements
● Accounting Integrations
Research
● User Profiles
● Granular Permissions
● Field-level Security
● ERP, Data Sync, BI Integrations
Deeper Enterprise Functionality
We are working hard to make HubSpot a great choice for growing companies. This includes more flexible support for how data
can be structured, tools to help larger team admins do their work, and continued investment in CPQ, integrations, and reporting.
Sales Hub product focus areas in 2019
Thank you

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NYC HUG 2019: HubSpot Sales Hub Overview

  • 1. Sales Hub Overview NYC HUG, May 2019
  • 2. Kyle Jepson ● HubSpot Sales Software Certification ● Inbound Sales Certification ● Sales Enablement Certification ● Etc. Inbound Sales Professor for HubSpot Academy
  • 3. Agenda 1. 📱 2. What Is Sales Hub? 3. What’s Included in the Different Tiers? 4. Q&A
  • 4. What Is Sales Hub? A Quick Primer on HubSpot’s Tools for Sales Teams
  • 5. Think about your business as a flywheel.
  • 7. There are two ways to get more growth: ● Add force ● Remove friction
  • 8. As a whole, salespeople are very good at applying force.
  • 9. Efficiency 33% Of a sales rep’s time is actually spent selling. Relationships Learning Unfortunately, friction is EVERYWHERE in sales... 60% Of B2B buyers distrust the integrity of sales people. 50% Of reps say they are coached. Yet 82% of sales leaders claim to coach
  • 11. ENABLE your sales team to focus on selling. your sales culture through continuous learning. your sales team with your buyer’s needs. ALIGN TRANSFORM FRICTIONLESS SELLING FRAMEWORK
  • 12. ENABLE Your sales team to focus on selling
  • 13. Everything you need to streamline sales outreach ● Place calls, send emails, share documents, and schedule meetings ● Work from your Gmail or Outlook inbox, or right inside HubSpot ● Streamline your outreach with Meetings, Templates, Snippets, and email Sequences
  • 14. Integrate with the tools your team depends on ● From AirCall to Zoom, HubSpot works wherever your team works ● 200+ Integration partners (shoutout to LinkedIn!) ● One system of record
  • 15. Ruthlessly prioritize your buyer’s needsALIGN
  • 16. ● Detailed contact and company level timelines show you the history of every contact ● Predictive lead scoring helps you prioritize your most engaged contacts ● Sales notifications alert you to key moments of buyer engagement Rich context that helps you understand buyer needs
  • 17. ● Engage with prospects in real-time through Conversations & Live Chat ● Record, send, and track personalized video content Tools that help reps connect with buyers on their terms
  • 18. ● Products and Quotes make configuring deals easy ● Natively integrated eSignature tools ● Easily collect payments by connecting your Stripe account A complete system to get deals all the way across the finish line
  • 19. Create a culture of learningTRANSFORM
  • 20. Tools to help your team learn, grow, and improve ● Playbooks help you document and share best practices around specific selling scenarios ● Reporting gives you insight into the activities and approaches that are most effective ● Call Transcription & Recording helps you make coaching a part of your day to day
  • 21. Everything you need to manage a growing team ● Flexible automation that you can apply to every stage of your sales process ● Customizable dashboards & reporting that give you deep insight quickly ● Easy to use team management & permissions features
  • 22. What’s Included in the Different Tiers? Starter, Professional, and Enterprise--Oh My!
  • 23. Chart Starter Free stuff that everybody gets Some cool stuff your team will love Things that will blow your mind All your dreams will come true Professional Free stuff that everybody gets Some cool stuff your team will love Things that will blow your mind All your dreams will come true Enterprise Free stuff that everybody gets Some cool stuff your team will love Things that will blow your mind All your dreams will come true
  • 25. Live Demo! In my head, ^this^ is how I imagine you reacting :)
  • 26. Improving the Sales Rep Experience This year, we’ll continue to work on making Sales Hub delightful for end users. This will take shape in improvements to performance and reliability, better onboarding, and new ways to help sales teams streamline their most time consuming tasks. In Progress ● Page Load Times ● App Uptime ● New Profile Layout ● Getting Started Checklist Next Up ● Sales Rep Home ● Tasks Redesign ● LinkedIn Sales Nav Integration ● Time-to-complete core tasks Research ● Trigger Events ● Deals needing attention ● Better Onboarding ● Custom Page Layouts In Progress ● Custom Objects ● Permission Sets ● Calling SDK ● Connect Integrations Next Up ● Account-Based Selling ● Sales Forecasting ● CPQ Enhancements ● Accounting Integrations Research ● User Profiles ● Granular Permissions ● Field-level Security ● ERP, Data Sync, BI Integrations Deeper Enterprise Functionality We are working hard to make HubSpot a great choice for growing companies. This includes more flexible support for how data can be structured, tools to help larger team admins do their work, and continued investment in CPQ, integrations, and reporting. Sales Hub product focus areas in 2019