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Randstad Corporate & Managed Services Overview
- 1. Randstad Corporate and Managed Services Overview
- 2. ABOUT US… 2
- 3. Group Overview • World’s 2nd largest provider of HR services: − Permanent & contingent supply − Corporate services − MSP/RPO − Outplacement • 2009 global revenue of €12,4bn: − Professional staffing €2,474bn − Staffing €9,925bn • Main Sectors: − Technology/Telco/Media − FMCG − Financial & Professional Services − Industrial, Manufacturing & Services • Managed Service Solutions • Global footprint in 43 countries − £ 200m p.a. RPO / MSP managed service business • 4,100 locations, 24,900 employees − 30 UK centric programmes − 11,500 contingent workers per week (40,000 per annum) − 1,800 permanent hires per annum • Corporate Services Solutions − Over £ 200m p.a. corporate accounts − Key service lines managed PSL and master vendor 3
- 4. Key Clients Managed Service Corporate Accounts 4
- 7. Direct Preferred Supplier Model Direct Preferred Supplier Model Hiring Manager Hiring Manager Hiring Manager Hiring Manager Hiring Manager Secretarial/ Engineering/ Finance/ HR Care Other Admin Construction 8
- 8. Managed Preferred Supplier Model Managed Preferred Supplier Model Randstad Corporatediscipline Hiring manager by Services Direct Relationship Direct Relationship Randstad Corporate Services Randstad Corporate Services amey@randstad.co.uk Randstad Staffing Other specialist divisions 9
- 9. Managed Service – Master Vendor Model Managed service – Master vendor model Randstad Corporatediscipline Hiring manager by Services Randstad Corporate Services Randstad Staffing Other specialist divisions 2nd Tier Suppliers 10
- 10. RPO Solution Overview Temp Contract Perm Labour Onsite point of contact Service Management Dedicated Resourcing Business Partners Subject matter experts Deep understanding of • Customer relationship management Best practice culture, skills and industry • End-to-end process management Implementation Innovation Improve recruitment • Sourcing Strategy • Technology Flexibility efficiencies • Supplier Management Strategy • Migration Fast go live Improve levels of service Balance sourcing strategies Offsite flexible resource Delivery Increased direct recruitment Direct Supply Standardised agency fees Delivery Chain Reduced supplier list Transparent management Continuous improvement Compliance, Quality Monitoring, Management Risk mitigation Support Information, Research Technology Platform 11
- 11. Differentiators & Credentials Strategic Operational • Size & financial strength • Cost effectiveness & innovation through − 2nd largest staffing services company in the − Local area knowledge world − Vertical skills specialists − 2009 revenues in excess of €12 billion − Resource type experience − Fortune 500 company − Industry sector knowledge − Presence in 44 countries • Delivery powered by our brands – our • Outsourcing expertise knowledge of your business − Largest global provider of RPO & MSP programmes (253) − Black Book of Outsourcing 2010: 3rd Global RPO Services • Vertical skills champions nationally & globally • Subject Matter experts; thought leaders − Legal, HR, tax, finance & compliance − Implementation Team with 15 years experience of technology platforms including • Maximising direct recruitment, internal I-Grasp & TalentLink mobility & referral schemes − Supply chain strategists − Talent attraction & employer brand • Reducing cost & risk through minimising specialists, strengthening and promoting reliance on agencies each employer’s brand • Trusted advisor − Research Reports, Professional Bodies & Labour Unions 12
- 12. …THANK YOU FOR YOUR TIME… 13
Notas do Editor
- Schroders – page 5 - AIMSTo improve recruitment efficiencies, levels of service and overall price; To drive more direct recruitment through the RPOTo establish a standardised approach to salaries levied and fees paid to agenciesTo develop and implement efficient quality monitoring tools and processes;To reduce the number of active suppliers;To transition non-critical permanent recruitment activity to the RPO provider