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CIOnet
    Update & Best Practices

To build the largest and most active
  international quality network for
      CIO’s and IT 2010
                June Managers.
        Prepared by Hendrik Deckers
CIO of international distributor
                                            of industrial goods

         Networking for me is all about making connections that become enduring
         mutually beneficial relationships. CIOnet provides me the most productive
         way to build these relationships.

         Presentations and discussions in CIOnet events and SIG's help me to clarify

    Networking for me is all about making
         new concepts and to see how other companies are managing them. I always
         try to come prepared to the CIOnet activities, so I can share my experiences
connections that become enduring mutually
         and answer questions from my peers.

beneficial relationships. CIOnet providestopic of
     The CIOnet discussions, survey analysis and peer interactions on the me
   the most productive wayEnterprise Architecture and got us
     EA made me fully realize the benefits of
     started implementing EA in our company.
                                                to build these
                         relationships.
         The positive results obtained by my CIO colleagues in the domain of
         outsourcing, helped me to choose for a co-sourcing model. Hearing the
         experience of a CIOnet member about his mobile service provider resulted in
         visiting his company, seeing the benefits, deciding for the same provider and
         taking full advantage of his experience.

         Last but no least, networking also gives me the opportunity to discuss 'real life'
         topics and to build strong personal relations, while having a good time.
The CIOnet Community

                   Members: 1425 in total

                  •  NL: 298
CIOnet is a Community to
                  •  BE: 438
 •  Build Relationships
                  •  ES: 241
                                                  1500
                                                               CIO & ITmgr

 •  Share Knowledge
                  •  UK: 368                      1250         Academics
                  •  FR: 49
 •  Exchange Ideas 23
                  •  IT:
                                                  1000

 •  Grow your Network                              750


 •  Learn from   • Forecast members
                Peers2009: 1000
                     end
                                                   500

                                                   250
 •  Make Friends end 2010: 2000
                  • 
                       •  end 2011: 4000             0


                   Member management
                          Ongoing Database Enrichment - Active invitation follow-up
                          Recruitment campaigns – Yearly Criteria Control


                  1.  CIO's of organisations with an IT department where headcount > 20 people
                  2.  IT Managers reporting directly to the CIO of organisations with an IT department
                      where headcount > 200 people
                  3.  University & High School Professors and Researchers with a direct focus on IT.
CIOnet online community


Upload your picture
                                  Set your shared info




  Complete your
  haves, wants,                    Connect to other
  interests, etc..                    members




Fill in your career &
       education
                                    Join the different
                                         groups
CIOnet online community
                      Register for events

Search by industry,
  company, etc..
                                                Filter by country



 Connect to new
   members




                                               Visit our partners

 Check the latest
    activity
                         Join discussions
                                                Consult content
CIOnet.com: visitors



Up to 500 unique
logged-in visitors
    per week




Average time
on site around
 10 minutes
CIOnet Events


                        Welcome to events in
                            all countries
Interact in the group
      debates



                            Present your
                            experiences
Meet peers face to
      face


                          Consult events
                          reports & slides
CIOnet SIG’s

                Special Interest Groups
Initiate & join national
                      On Initiative of Members & Advisory Board
         SIG’s
                       Lead by members of Advisory Board
                       Organised by country
                       5+ CIO’s interested in the topic
                       Supported by some BP’s if appropriate
                       Exchange of experiences and strategies
                       Work on common goal(s)
                       Prepare CIOnet Event
Advanced   interaction Run Survey
                      
 on specific topics       Write article
                          …
                                            Exchange concrete
                                            information and go
                                           deep into the details.
CIOnet Surveys

CIOnet Surveys

  5 to 6 per year
              Share your opinion
  IT Management Topics
             and participate in the
  Initiated by SIG, by partner or by
                   surveys
   CIOnet
  Typical 40 to 60 replies
  Results published on CIOnet
             Learn what your
           peers think about the
               same topics
CIOnet Magazine


  Learn from your Brand Awareness, Member Recruitment, Member Promotion
                 Goal:

international peers




 Write a column                                                  Keep up to date with
                                                                  activities in Spain,
                                                                  Italy, France, UK,
                                                                 The Netherlands and
                                                                        Belgium
CIOnet Advisory Board



 Join the Advisory
       Board

                       Enzo Bertolini      Jan Peter de Valk   Roberto Parra    Carl Tilkin-Franssens
                       Chairman AB IT      Chairman AB NL      Chairman AB Es   Chairman AB BE
 Give direction to     CIO, Ferrero        CIO, DHL            CIO, Repsol      CIO, KBC
activities of CIOnet
                                Roles & Responsibilities
                                        Represent the CIOnet members
Be part of the inner                    Regular Brainstorm & Direction meetings (3x
       circle                           per year)
                                        Strategic input on direction and focus
                                        Promotion & credibility
                                Investment
                                        Time: to attend meetings & events
                                        Name & reputation
International


    BE:   launched   Q4   2005
    NL:   launched   Q4   2007
                                                    Connect with your
    ES:   launched   Q2   2009
                                                   peers in Spain, Italy,
    UK:   launched   Q3   2009
                                                    France, UK, The
    FR:   launching in June 2010                   Netherlands and
    IT:   launching in June 2010                        Belgium

    DE:   searching the right partners
    DK:   searching the right partners
    SE:   searching the right partners



•  First International Conference: February 2011
•  European Sector Forums
•  International Advisory Board
CIO of international company
                                         in industrial food


       “When it comes to the introduction of new technologies, we are
       “close followers” and will always try to copy the best practices
       developed by other organisations.

       Networking with our CIOnet colleagues allows us to assess the
Networking with our CIOnet colleagues allows
       risks, investments and possible returns of new projects based on
 us to assess the risks, investments and
       real experiences.

 possible returns we introduced Unified Communication and
     For instance, when of new projects based on
                     real experiences.
     Virtualization we first used our network to learn:
           -    How do other organisations approach this?
           -    What were their investments and realised cost savings?
           -    What were the real infrastructure requirements?
           -    How did they manage the IT & business risks?
           -    Can our peers help us to sell the business case in our own
                company?

       This allows us to develop good business cases for our
       management, all based on references from other companies.”
CIO of national public
                                        services organisation

       “As a public services organisation we have no competitors and no
       profit targets, that makes it easy for us to exchange experiences
       and knowledge with almost any other organisation in the country.

       CIOnet has helped me to develop my personal think thank that
Both for the introduction of Cloud Computing
       allows me to follow closely where the IT industry is going regarding
       new technologies and management techniques.
  and Cyber Security, aligning with my CIO
 peers allowed me to shorten the decision
     Both for the introduction of Cloud Computing and Cyber Security,
  and implementation cycle shorten the decision and
     aligning with my CIO peers allowed me to with several
     implementation cycle with several months.
                          months.
       A private benchmarking exercise we’ve set up with a number of
       CIOnet members, allowed me to very quickly confirm that the TCO
       of my workstations is up to par with that of my colleagues from the
       private sector.”
CTO of a centralised ICT
                                               service center

       “As the CTO of a centralised ICT service center, calculating the returns
       of our IT investments is always close to my heart. Measuring the
       benefits of networking in objective numbers and figures is very hard.

       Still I can testify that CIOnet brings me the right information, the right
       contacts and real best practices for the technologies that I care
       about. This professional community of CIO's and IT Managers also
       provides me an excellent feedback platform from my peers across
       all different industry segments, being it finance, manufacturing, public
       sector etc…
My experience is that the moretoI the network, the more I
      My experience is that the more I contribute
                                                  contribute to
    the network,more I share, the I learn and that
      learn and that the the more more I receive. ”
   the more I share, the more I receive.

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Leveraging ci onet hendrik deckers

  • 1. CIOnet Update & Best Practices To build the largest and most active international quality network for CIO’s and IT 2010 June Managers. Prepared by Hendrik Deckers
  • 2. CIO of international distributor of industrial goods Networking for me is all about making connections that become enduring mutually beneficial relationships. CIOnet provides me the most productive way to build these relationships. Presentations and discussions in CIOnet events and SIG's help me to clarify Networking for me is all about making new concepts and to see how other companies are managing them. I always try to come prepared to the CIOnet activities, so I can share my experiences connections that become enduring mutually and answer questions from my peers. beneficial relationships. CIOnet providestopic of The CIOnet discussions, survey analysis and peer interactions on the me the most productive wayEnterprise Architecture and got us EA made me fully realize the benefits of started implementing EA in our company. to build these relationships. The positive results obtained by my CIO colleagues in the domain of outsourcing, helped me to choose for a co-sourcing model. Hearing the experience of a CIOnet member about his mobile service provider resulted in visiting his company, seeing the benefits, deciding for the same provider and taking full advantage of his experience. Last but no least, networking also gives me the opportunity to discuss 'real life' topics and to build strong personal relations, while having a good time.
  • 3. The CIOnet Community   Members: 1425 in total •  NL: 298 CIOnet is a Community to •  BE: 438 •  Build Relationships •  ES: 241 1500 CIO & ITmgr •  Share Knowledge •  UK: 368 1250 Academics •  FR: 49 •  Exchange Ideas 23 •  IT: 1000 •  Grow your Network 750 •  Learn from   • Forecast members Peers2009: 1000 end 500 250 •  Make Friends end 2010: 2000 •  •  end 2011: 4000 0   Member management   Ongoing Database Enrichment - Active invitation follow-up   Recruitment campaigns – Yearly Criteria Control 1.  CIO's of organisations with an IT department where headcount > 20 people 2.  IT Managers reporting directly to the CIO of organisations with an IT department where headcount > 200 people 3.  University & High School Professors and Researchers with a direct focus on IT.
  • 4. CIOnet online community Upload your picture Set your shared info Complete your haves, wants, Connect to other interests, etc.. members Fill in your career & education Join the different groups
  • 5. CIOnet online community Register for events Search by industry, company, etc.. Filter by country Connect to new members Visit our partners Check the latest activity Join discussions Consult content
  • 6. CIOnet.com: visitors Up to 500 unique logged-in visitors per week Average time on site around 10 minutes
  • 7. CIOnet Events Welcome to events in all countries Interact in the group debates Present your experiences Meet peers face to face Consult events reports & slides
  • 8. CIOnet SIG’s Special Interest Groups Initiate & join national   On Initiative of Members & Advisory Board SIG’s   Lead by members of Advisory Board   Organised by country   5+ CIO’s interested in the topic   Supported by some BP’s if appropriate   Exchange of experiences and strategies   Work on common goal(s)   Prepare CIOnet Event Advanced interaction Run Survey   on specific topics   Write article   … Exchange concrete information and go deep into the details.
  • 9. CIOnet Surveys CIOnet Surveys   5 to 6 per year Share your opinion   IT Management Topics and participate in the   Initiated by SIG, by partner or by surveys CIOnet   Typical 40 to 60 replies   Results published on CIOnet Learn what your peers think about the same topics
  • 10. CIOnet Magazine Learn from your Brand Awareness, Member Recruitment, Member Promotion   Goal: international peers Write a column Keep up to date with activities in Spain, Italy, France, UK, The Netherlands and Belgium
  • 11. CIOnet Advisory Board Join the Advisory Board Enzo Bertolini Jan Peter de Valk Roberto Parra Carl Tilkin-Franssens Chairman AB IT Chairman AB NL Chairman AB Es Chairman AB BE Give direction to CIO, Ferrero CIO, DHL CIO, Repsol CIO, KBC activities of CIOnet Roles & Responsibilities Represent the CIOnet members Be part of the inner Regular Brainstorm & Direction meetings (3x circle per year) Strategic input on direction and focus Promotion & credibility Investment Time: to attend meetings & events Name & reputation
  • 12.
  • 13. International   BE: launched Q4 2005   NL: launched Q4 2007 Connect with your   ES: launched Q2 2009 peers in Spain, Italy,   UK: launched Q3 2009 France, UK, The   FR: launching in June 2010 Netherlands and   IT: launching in June 2010 Belgium   DE: searching the right partners   DK: searching the right partners   SE: searching the right partners •  First International Conference: February 2011 •  European Sector Forums •  International Advisory Board
  • 14. CIO of international company in industrial food “When it comes to the introduction of new technologies, we are “close followers” and will always try to copy the best practices developed by other organisations. Networking with our CIOnet colleagues allows us to assess the Networking with our CIOnet colleagues allows risks, investments and possible returns of new projects based on us to assess the risks, investments and real experiences. possible returns we introduced Unified Communication and For instance, when of new projects based on real experiences. Virtualization we first used our network to learn: -  How do other organisations approach this? -  What were their investments and realised cost savings? -  What were the real infrastructure requirements? -  How did they manage the IT & business risks? -  Can our peers help us to sell the business case in our own company? This allows us to develop good business cases for our management, all based on references from other companies.”
  • 15. CIO of national public services organisation “As a public services organisation we have no competitors and no profit targets, that makes it easy for us to exchange experiences and knowledge with almost any other organisation in the country. CIOnet has helped me to develop my personal think thank that Both for the introduction of Cloud Computing allows me to follow closely where the IT industry is going regarding new technologies and management techniques. and Cyber Security, aligning with my CIO peers allowed me to shorten the decision Both for the introduction of Cloud Computing and Cyber Security, and implementation cycle shorten the decision and aligning with my CIO peers allowed me to with several implementation cycle with several months. months. A private benchmarking exercise we’ve set up with a number of CIOnet members, allowed me to very quickly confirm that the TCO of my workstations is up to par with that of my colleagues from the private sector.”
  • 16. CTO of a centralised ICT service center “As the CTO of a centralised ICT service center, calculating the returns of our IT investments is always close to my heart. Measuring the benefits of networking in objective numbers and figures is very hard. Still I can testify that CIOnet brings me the right information, the right contacts and real best practices for the technologies that I care about. This professional community of CIO's and IT Managers also provides me an excellent feedback platform from my peers across all different industry segments, being it finance, manufacturing, public sector etc… My experience is that the moretoI the network, the more I My experience is that the more I contribute contribute to the network,more I share, the I learn and that learn and that the the more more I receive. ” the more I share, the more I receive.