John Mancini from AIIM explores why the key information management challenges faced by a modern organization require a new modern set of solutions to solve them.
2. Agenda
Introduction and Speaker Profiles
Modern Problems Require Modern Solutions
Solving Real World Modern Problems
Q&A Session
Conclusions
1
2
3
4
5
5. How are content challenges
different from those in the past?
What are the business implications
of “Big Content?”
Taking Action: Modern problems
require a modern solution.
Agenda
1
2
3
8. Challenge#2 —Contentis
scatteredeverywhere.
8
Source: AIIM
88.5%
77.9%
35.4%
31.9%
68.1%
53.1%
48.7%
49.6%
61.1%
13.3%
File/folder structures
Email
Contact Relationship Management (CRM) system - e.g.,…
Enterprise Resource Planning (ERP) system - e.g., SAP
Document/Enterprise Content Management (DM/ECM) system
Cloud File Share - e.g., Box, OneDrive, GoogleDrive
Departmentalline of business application
In-house developed system
Spreadsheets
Other (please specify)
Which of the following does your organization use to store information and
content within the business? Please check as many as apply.
15. Whatistheultimategoalfor
managinginformation?
15
Source: AIIM
Please pick the MOST IMPORTANT answer to your organization.
To create a single view of the
customer/supplier/case. 17.9%
To manage compliance and/or regulations. 32.1%
To increase process efficiencies. 46.4%
Other (please specify) 3.6%
16. 16
#1
A solution that is agile
enough to dealwith all
informationtypes,isbuilt
inthecloudforscalability
and speed ofdeployment
and is mobilefrom the
start.
“The speed of implementing a
content platform and how
quickly we can gain value from
our investment is critical to us.”
“Much as we might wish it
otherwise, we exist in a multi-
repository world and that’s not
going to change.”
“The kinds of information
management capabilities we
need vary wildly depending on
the process we are considering.”
76%
78%
70%
A Modern Solution
Checklist
17. 17
#2
A solution that easily
connects to everything- by
default
Our current information
management systems are
“totally insufficient” to deal with
“Integration with other content
and enterprise systems.”
“Getting access to information
locked in our legacy systems is
vital.”
75%
38%
A Modern Solution
Checklist
18. 18
#3
A solution that allows
business owners to take
controloftheirprocesses
withquick
customization/self-
service
The ability to ne-tune our
content platform to meet our
specific needs is "increasingly
important to us."
Our current information
management systems are
“totally insufficient” in giving us
the “ability to create
personalized solutions.”
36%
84%
A Modern Solution
Checklist
25. How dowesolve
big content problems
withina modernenterprise
toget thebest fromour
informationassets?
26. 26
RealWorldProblems
legacy
systems
additionof
newsystems
hugeamountsof
content
has introduced multiple
places for users to enter
and obtain information.
This is time consuming
and confusing.
Is hitting the business
faster than it can manage.
The business is losing key
information in the flood.
cost many thousands in
maintenance fees each
year –but migrating to a
new solution is too big and
complex a project.
legacy information with
the business using
federated search. Then
migrate over time away
from the legacy system.
AI-driven classification of
content to identify and
automatically tag all
content types.
27. 27
RealWorldProblems
additionof
newsystems
has introduced multiple
places for users to enter
and obtain information.
This is time consuming
and confusing.
Is hitting the business
faster than it can manage.
The business is losing key
information in the flood.
legacy information with
the business using
federated search. Then
migrate over time away
from the legacy system.
AI-driven classification of
content to identify and
automatically tag all
content types.
central
information
hub
content in
context
integration
28. 28
RealWorldProblems
Is hitting the business
faster than it can manage.
The business is losing key
information in the flood.
legacy information with
the business using
federated search. Then
migrate over time away
from the legacy system.
AI-driven classification of
content to identify and
automatically tag all
content types.
classification
process
automation
AI
hugeamountsof
content
Is hitting the business
faster than it can manage.
The business is losing key
information in the flood.
29. 29
RealWorldProblems
legacy
systems
cost many thousands in
maintenance fees each
year – but migrating to a
new solution is too big and
complex a project.
legacy information with
the business using
federated search. Then
migrate over time away
from the legacy system.
AI-driven classification of
content to identify and
automatically tag all
content types.
latent
migration
content
and data
federation
30. How do wesolvethe
bigcontentproblemswithin a
modernenterprise
to getthebestfrom our
informationassets?
With amodern
ContentServicesPlatform
configuredto theexact
requirementsof
yourorganization