2. Communication Skills
• Speak clearly and confidently
• Communicate with sensitivity
• Resolve differences of opinion
• Appreciate people with different languages and
cultures
• Express things clearly in writing
• Create and deliver effective presentations
• Edit and/or create digital media
• Present ideas or proposals to technical and non-
technical audiences
• Influence and convince others
• Negotiate effectively, reaching acceptable agreement
• Market and sell an idea, service, or product
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3. How might I have developed
communication skills during my studies?
• Seminar group discussions
• Presentations
• Role play arguing from different
perspectives
• Justifying a research project
• Assignments focused on different
audiences eg business proposal,
technical report, medical writing,
• Group working
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4. CV example
An example of how communication skills could be
described on a CV:
• Developed strong communication skills when
giving campus tours as an ambassador on open
days.
• Adapted communication style to suit audience,
for example when speaking to prospective
students and parents.
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5. Teamwork Skills
• Perform agreed tasks and contribute to team results
• Share information or make suggestions
• Demonstrate openness to the ideas of colleagues
• Identify the strengths and weaknesses of colleagues
• Work positively and constructively within diverse
groups
• Build trusting relationships between colleagues
• Use technology to support team working
• Inspire other colleagues to participate
• Coach, mentor and give constructive feedback to
colleagues
• Manage disagreements or conflicts
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6. How might I have developed teamwork
skills during my studies?
• Group projects
• Simulated team meetings
• Working with diverse group
members
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7. CV example
An example of how teamwork skills could be
described on a CV:
• Took on role of leader when taking part in open
day on campus.
• Inspired and motivated fellow student
ambassadors to engage with as many prospective
students as possible ensuring the Open day was a
success.
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8. Leadership and Supervising Skills
• Take responsibility
• Define the purpose and objectives of a work group
• Build confidence and buy-in from others
• Directing, delegating and co-ordinating the activities
of others
• Resolving others’ concerns in relation to a plan
• Recognising the efforts of others
• Creating a shared vision
• Applying situational leadership – understanding
leadership styles
• Leading change
• Motivating others to achieve high performance
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9. How might I have developed leadership
skills during my studies?
• Seminar team working -
rotating leadership
• Leading group projects
• Simulated research / company
project where different
individuals lead different
departments.
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10. CV example
An example of how leadership skills could be
described on a CV:
• Developed strong leadership skills by directing
and delegating team members during a group
project
• Ensure that everyone had assigned roles based
on their strengths, so that the project was
completed effectively and efficiently.
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11. Researching and Analysing Skills
• Carry out robust research and analysis
• Demonstrate openness to new ideas and
perspectives
• Collect information or data systematically from a
range of sources and perspectives with appropriate
referencing
• Logically analyse and summarise, identifying the most
relevant information and key issues
• Identify a research need based on a defined problem
• Apply appropriate research methods and tools
• Conduct ethical research
• Apply business analytical models
• Use appropriate statistical software for analysis
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12. How might I have developed research and
analysis skills during my studies?
• Research for dissertations
• Research methods / statistical
modules
• Research projects applied in
industry
• Analysing team project data
• Presenting / publishing research
master-classes
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13. CV example
An example of how research and analysis skills could
be described on a CV:
• Strong research and analysis skills demonstrated
by my application of business analytical models
during my second year modules, where I gained
first class marks.
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14. Problem Solving and Decision Making
• Identify need or opportunity eg customer, client
requirements, research need
• Gather intelligence
• Clarify root cause of a problem
• Generate and propose solutions
• Evaluate a range of solutions or options
• Translate ideas into practical actions
• Make decisions without the need to refer to others
• Look to make processes more efficient and effective
• Work with others to stimulate and evolve ideas
• Make decisions where there is no perfect option
• Take controlled risks
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15. How might I have developed Problem Solving
and Decision Making skills during my studies?
• Case-study problems based on
real-workplace challenges
• Dissertations
• Creative exercises with new
solutions
• Problem solving under time
pressure
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16. CV example
An example of how problem solving and decision
making skills could be described on a CV:
• Responsible for translating fundraising ideas into
practical solutions for a volunteer organisation.
• By utilising commercial awareness enabled team
to successfully raise a significant total of £2000
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17. Planning and Organising Skills
• Define objectives, outcomes and performance
standards and develop a realistic action plan
• Propose alternatives for achieving an objective
• Structure and manage time and priorities, meet
short, medium, and long-term deadlines
• Plan or co-ordinate with a range of stakeholders in
different locations
• Carry projects through to successful completion
• Identify, assess and weigh up risks
• Monitor the development of a plan
• Plan and implement a contingency plan
• Evaluate project processes and outcomes
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18. How might I have developed Planning and
Organising skills during my studies?
• Managing workload alongside
other activities
• Essay planning
• Learned principles and skills in
planning as part of course
• Industry related projects
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19. CV example
An example of how planning and organising skills
could be described on a CV:
• As treasurer for the Psychology Society,
developed strong planning skills by forecasting
upcoming costs for the year ahead.
• Ensuring that society activities stuck to a budget
when using the resources allocated to the group.
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20. Learning, Improving and Achieving Skills
• Identify areas for learning and development
• Evaluate and monitor own performance
• Work to high personal standards
• Work honestly, with integrity, ethically, in a fair and
balanced way; maintaining confidentiality
• Adhere to formal standards and procedures
• Demonstrate dependability and reliability
• Know own strengths, limitations and values
• Demonstrate a high level of dedication, a strong work
ethic
• Work with little or no supervision, self-motivation
• Invest time and effort into acquiring new skills
• Understand preferred learning style
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21. How might I have developed Learning,
Improving and Achieving during my studies?
• Skill development opportunities
in a module or activity
• Adhering to coursework
standards and deadlines
• Reviewing assessment feedback
and using to inform future work
• Meeting personal tutor regularly
to receive coaching around goals
and development needs
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22. CV example
An example of how learning, improving and achieving
skills could be described on a CV:
• Whilst working full time for Jaguar Land Rover
successfully completed a part time masters
degree.
• This required working well with little supervision,
high self-motivation and strong work ethic.
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23. Resilience, Adaptability and Drive
• Demonstrate determination and drive
• Deal positively and pro-actively with set-backs and
criticism
• Maintain performance under pressure
• Demonstrate flexibility and adaptability in response
to changing situations
• Handle conflict effectively
• Balance work and personal life
• Cope with uncertainty or ambiguity
• Display a desire to undertake new challenges
• Demonstrate energy, drive, enthusiasm, passion
• Act on own initiative
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24. How might I have developed Resilience,
Adaptability and Drive during my studies?
• Multiple assignments running
concurrently
• Variety of learning methods
• Overcoming academic setbacks
• Volunteering for course roles
• Trying new things
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25. CV example
An example of how Resilience, Adaptability and Drive
could be described on a CV:
• A driven individual with a well-established ability
to deal positively with set-backs.
• Confidently delivered a group member’s part of a
major presentation when they dropped out at
the last minute allowing our group to still gain a
high mark.
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26. Enterprising Skills
• Proactively develop own knowledge and understanding
• Take initiative, pro-actively take action and responsibility
• Identify opportunities, generate original ideas in
response
• Implement ideas whilst managing and taking risks
• Demonstrate perseverance, determination and ambition
• Build and maintain effective relationships with
stakeholders
• Undeterred by setbacks, tolerant of uncertainty and risk
• Demonstrate commercial awareness
• Create or add value to projects
• Influence stakeholders
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27. How might I have developed Enterprising
Skills during my studies?
• Enterprising activities as part of
specific modules
• Used an academic project to
explore new technologies
• Engage in enterprising student
societies (eg ENACTUS)
• Get involved in challenges and
competitions
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28. CV example
An example of how Enterprising Skills could be
described on a CV:
• During internship went above and beyond duties
of role to act upon an opportunity to source new
clients for employer.
• As treasurer for the Psychology society, used
interpersonal and communication skills to
convince society to try a new way of raising
money.
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