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Building a Teacher-Paraprofessional Team

Slide 1                                                                         ___________________________________
                Building a Teacher -
               Paraprofessional Team
                                                                                ___________________________________

                                                                                ___________________________________

                                      Adrian L. Sorrell, PhD
                 29th National Conference for Paraprofessionals                 ___________________________________

                                                                                ___________________________________

                                                                                ___________________________________

                                                                                ___________________________________

Slide 2                                                                         ___________________________________
                                Ground Norms
                            Value your knowledge and experience                ___________________________________
                            Respect each other
                            Be punctual
                            Silence electronic devices                         ___________________________________
                            Take care of yourself
                            Enjoy yourself

                                                                                ___________________________________
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                                                                                ___________________________________

                                                                                ___________________________________

                                                                                ___________________________________

Slide 3                                                                         ___________________________________
                                 Description
                               Explore practical strategies for improving       ___________________________________
                               communication, problem solving, and
                               team performance. Topics to be
                               addressed include, team personalities,
                               the team building process, and effective         ___________________________________
                               communication.

                                                                                ___________________________________
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                                                                                ___________________________________

                                                                                ___________________________________

                                                                                ___________________________________



Developed and Provided by TAMUSA                                                                             Page 1
May 11
Building a Teacher-Paraprofessional Team

Slide 4                                                                                ___________________________________
                               Disclaimer

                      Your local district or charter’s policies regarding              ___________________________________
                      paraprofessional job descriptions, duties, and
                      responsibilities provide the final word!

                                                                                       ___________________________________

                                                                                       ___________________________________
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                                                                                       ___________________________________

                                                                                       ___________________________________

                                                                                       ___________________________________

Slide 5                                                                                ___________________________________
                               Team Development-Stages

                               Forming                                                ___________________________________
                               Norming
                               Storming                                               ___________________________________
                               Performing

                                                                                       ___________________________________
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                                                                                       ___________________________________

                                                                                       ___________________________________

                                                                                       ___________________________________

Slide 6                                                                                ___________________________________
                               TEAM
                                               AdMinstrator
                                      General Education Teacher
                                                                                       ___________________________________
                                               FaMily
                                             DisaBled Individual
                                                ThErapist
                                                                                       ___________________________________
                                          ParapRofessional
                                                   Special Education Teacher
                                                                                       ___________________________________
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                                                                                       ___________________________________

                                                                                       ___________________________________

                                                                                       ___________________________________



Developed and Provided by TAMUSA                                                                                    Page 2
May 11
Building a Teacher-Paraprofessional Team

Slide 7                                                                                                                            ___________________________________
                                     The Team Building Process

                  What is the purpose of the team?                                                                                 ___________________________________
                              Develop a plan that best meets the needs of
                               individuals with disabilities with whom the
                               team is working
                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________
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                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________

Slide 8                                                                                                                            ___________________________________
                                     Teamwork

                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________
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                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________

Slide 9                                                                                                                            ___________________________________
                                     Team Functions

                                1.     Task Functions                                                                              ___________________________________
                                2.     Maintenance Functions
                                3.     Anti-group Functions                                                                        ___________________________________
                                 Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University


                                                                                                                                   ___________________________________
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                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________

                                                                                                                                   ___________________________________



Developed and Provided by TAMUSA                                                                                                                                Page 3
May 11
Building a Teacher-Paraprofessional Team

Slide 10                                                                                                                              ___________________________________
                                     Task Functions
                              Initiating
                              Regulating
                                                                                                                                      ___________________________________
                              Information seeking
                              Information giving
                              Opinion giving                                                                                         ___________________________________
                              Elaborating
                              Coordinating
                              Orienting
                              Evaluating                                                                                             ___________________________________
                               Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University

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                                                                                                                                      ___________________________________

                                                                                                                                      ___________________________________

                                                                                                                                      ___________________________________

Slide 11                                                                                                                              ___________________________________
                                     Maintenance Functions

                            Supporting                                                                                               ___________________________________
                            Harmonizing
                            Gatekeeping
                            Encouraging                                                                                              ___________________________________
                            Compromising
                                   Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University
                                                                                                                                      ___________________________________
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                                                                                                                                      ___________________________________

                                                                                                                                      ___________________________________

                                                                                                                                      ___________________________________

Slide 12                                                                                                                              ___________________________________
                                     Anti-Group Functions
                              Blocking
                              Self-Confessing
                                                                                                                                      ___________________________________
                              Recognition-Seeking
                              Dominating
                              Being Cynical                                                                                          ___________________________________
                              Special Interest Pleading
                              Aggressing
                                   Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University
                                                                                                                                      ___________________________________
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                                                                                                                                      ___________________________________

                                                                                                                                      ___________________________________

                                                                                                                                      ___________________________________



Developed and Provided by TAMUSA                                                                                                                                   Page 4
May 11
Building a Teacher-Paraprofessional Team

Slide 13                            Elements of Effective                                                                                     ___________________________________
                                    Teams
                            Positive Interdependence                                                                                         ___________________________________
                            Individual Accountability
                            Face-to-Face Interaction
                            Collaborative Skills                                                                                             ___________________________________
                            Group Processing

                               Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University

                                                                                                                                              ___________________________________
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                                                                                                                                              ___________________________________

                                                                                                                                              ___________________________________

                                                                                                                                              ___________________________________

Slide 14                            Characteristics of Effective                                                                              ___________________________________
                                    Teams
                              An understanding of purpose
                              An understanding of roles                                                                                      ___________________________________
                              An ability to discuss effectively
                              A willingness to support team members
                               An understanding of how the team works
                           
                              An ability to work through problems
                                                                                                                                              ___________________________________
                              An ability to use conflicts positively
                              An ability to work with other groups
                              A sense of interdependence                                                                                     ___________________________________
                                Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University

                  5/10/2011                           Developed and Provided byTAMUSA                                               14



                                                                                                                                              ___________________________________

                                                                                                                                              ___________________________________

                                                                                                                                              ___________________________________

Slide 15                            What Paraprofessionals Need to                                                                            ___________________________________
                                    Know to be Effective Team
                                    Members
                            Job Role                                                                                                         ___________________________________
                            Responsibilities
                            Goals
                            Time                                                                                                             ___________________________________
                            Communication



                                                                                                                                              ___________________________________
                                      Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University




               5/10/2011                              Developed and Provided byTAMUSA                                                    15




                                                                                                                                              ___________________________________

                                                                                                                                              ___________________________________

                                                                                                                                              ___________________________________



Developed and Provided by TAMUSA                                                                                                                                           Page 5
May 11
Building a Teacher-Paraprofessional Team

Slide 16                       What Paraprofessionals Need to                                      ___________________________________
                               Know to be Effective Team
                               Members
                                     Teacher Role          Paraprofessional   Areas of
                                                           Role               Communication
                                                                                                   ___________________________________
                 Instruction


                 Curriculum and
                 Lesson Plan
                 Development
                 Classroom
                                                                                                   ___________________________________
                 Management

                 Accommodations
                 and Modifications

                 Assessment                                                                        ___________________________________
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                                                                                                   ___________________________________

                                                                                                   ___________________________________

                                                                                                   ___________________________________

Slide 17                                                                                           ___________________________________
                               Effective Communication

                                                                                                   ___________________________________

                                                                                                   ___________________________________

                                                                                                   ___________________________________
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                                                                                                   ___________________________________

                                                                                                   ___________________________________

                                                                                                   ___________________________________

Slide 18                       Working Effectively with                                            ___________________________________
                               Others
                    Communication Skills                                                           ___________________________________
                          Are social skills that allow us to get along
                           with others
                          Can be learned, but some are more difficult
                           than others                                                             ___________________________________
                          Involve being aware of the other
                           person’s perspective
                                                                                                   ___________________________________
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                                                                                                   ___________________________________

                                                                                                   ___________________________________

                                                                                                   ___________________________________



Developed and Provided by TAMUSA                                                                                                Page 6
May 11
Building a Teacher-Paraprofessional Team

Slide 19                           Working Effectively with                                            ___________________________________
                                   Others
                               Communication Skills                       (continued)
                               Communicating in a Professional Manner
                                                                                                       ___________________________________
                               We must be professional and follow legal and
                               ethical guidelines as we communicate with
                               others in the educational setting. We can show
                               this by:                                                                ___________________________________
                                   Maintaining confidentiality
                                   Respecting diversity and individual rights
                                   Being positive and open-minded
                                                                                                       ___________________________________
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                                                                                                       ___________________________________

                                                                                                       ___________________________________

                                                                                                       ___________________________________

Slide 20                                                                                               ___________________________________
                                   Working Effectively with
                                   Others
                               Factors Influencing Communication                                       ___________________________________
                                Perceptions
                                Values
                                Assumptions                                                           ___________________________________
                                Stereotypes
                                Suspicions
                                Communication Style                                                   ___________________________________
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                                                                                                       ___________________________________

                                                                                                       ___________________________________

                                                                                                       ___________________________________

Slide 21                           Working Effectively with                                            ___________________________________
                                   Others
                           Factors Influencing Communication
                                (continued)                                                            ___________________________________
                           In sending and receiving messages, there are
                           four possibilities:
                               Speaker: says what he means
                           A student says, “This assignment looks really hard and I don’t think
                           I can do it.”
                                                                                                       ___________________________________
                               Speaker: says something other than what he means
                           A students says, “This is a dumb assignment and I’m not
                           going to do it.”                                                            ___________________________________
               5/10/2011                      Developed and Provided byTAMUSA                     21




                                                                                                       ___________________________________

                                                                                                       ___________________________________

                                                                                                       ___________________________________



Developed and Provided by TAMUSA                                                                                                    Page 7
May 11
Building a Teacher-Paraprofessional Team

Slide 22                             Working Effectively with                                      ___________________________________
                                     Others
                      Factors Influencing Communication
                           (continued)                                                             ___________________________________
                                  Listener: may not accurately hear what is said
                               The teacher may feel that this student is lazy and just
                               does not want to make the effort to complete the
                               assignment.                                                         ___________________________________
                                  Listener: hears accurately what is said
                               The teacher understands that that the student needs
                               extra help with the assignment.
                                                                                                   ___________________________________
               5/10/2011                      Developed and Provided byTAMUSA                 22




                                                                                                   ___________________________________

                                                                                                   ___________________________________

                                                                                                   ___________________________________

Slide 23                                                                                           ___________________________________
                                     Nonverbal Communication

                Manner of Dress                                   Hand and Body
                Physique
                                                                 
                                                                   Movements
                                                                                                   ___________________________________
                Posture                                          Tone of Voice
                Body Tension                                     Continuities in
                Facial Expressions                                Speech
                                                                                                   ___________________________________
                Degree of Eye                                    Spatial Distance
                 Contact
                                                                  Touch
                                                                                                   ___________________________________
                   5/10/2011                  Developed and Provided byTAMUSA            23



                                                                                                   ___________________________________

                                                                                                   ___________________________________

                                                                                                   ___________________________________

Slide 24                             Sources of Oral                                               ___________________________________
                                     Communication Failure
                            Preoccupation
                            Personal Agenda/Interests
                                                                                                   ___________________________________
                            Second-Guessing the Speaker
                            Evaluating and Judging
                            Situational Factors
                                                                                                   ___________________________________
                            Distrust
                            Language Barriers
                            Connotation                                                           ___________________________________
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                                                                                                   ___________________________________

                                                                                                   ___________________________________

                                                                                                   ___________________________________



Developed and Provided by TAMUSA                                                                                                Page 8
May 11
Building a Teacher-Paraprofessional Team

Slide 25                           Ensuring Effective Oral                        ___________________________________
                                   Communication
                            Organize                                             ___________________________________
                            Listen
                            Use Feedback
                            Avoid Evaluating                                     ___________________________________
                            Pay Attention to “Noise”
                            Be Flexible
                            Avoid Jargon                                         ___________________________________
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                                                                                  ___________________________________

                                                                                  ___________________________________

                                                                                  ___________________________________

Slide 26                           Ensuring Effective Written                     ___________________________________
                                   Communication
                        Organize
                        Be Brief
                                                                                  ___________________________________
                        Avoid Jargon, Abbreviations
                        Choose Words Carefully
                        Write Clearly
                                                                                  ___________________________________
                        Sign Your Name
                        Ask for Response
                        Indicate Flexibility                                     ___________________________________
               5/10/2011                   Developed and Provided byTAMUSA   26




                                                                                  ___________________________________

                                                                                  ___________________________________

                                                                                  ___________________________________

Slide 27                           Teamwork:                                      ___________________________________
                                   Communication Skills
                               Basic categories of communication skills:          ___________________________________
                                  Passive/Non-assertive
                                  Aggressive
                                  Positive/Assertive                             ___________________________________

                                                                                  ___________________________________
               5/10/2011                   Developed and Provided byTAMUSA   27




                                                                                  ___________________________________

                                                                                  ___________________________________

                                                                                  ___________________________________



Developed and Provided by TAMUSA                                                                               Page 9
May 11
Building a Teacher-Paraprofessional Team

Slide 28                          Types of Listener and                          ___________________________________
                                  Nonlisteners
                            Passive Listener                                    ___________________________________
                            Active Listener
                            Passive Nonlistener
                            Active Nonlistener                                  ___________________________________

                                                                                 ___________________________________
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                                                                                 ___________________________________

                                                                                 ___________________________________

                                                                                 ___________________________________

Slide 29                                                                         ___________________________________
                                  Assertive Communication

                              Know What You Need
                              Express Yourself Clearly
                                                                                 ___________________________________
                              Choose Best Time
                              Check for Clarification
                              Act Empowered                                     ___________________________________
                              Act Responsibly and Follow Through
                              Act in a Direct Manner
                              Express Yourself Honestly and Respectfully
                                                                                 ___________________________________
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                                                                                 ___________________________________

                                                                                 ___________________________________

                                                                                 ___________________________________

Slide 30                          Teamwork:                                      ___________________________________
                                  Communication Skills
                           Sending clear messages:
                              “I” messages—have three parts
                                                                                 ___________________________________
                                 the feeling
                                 the situation
                                 the reason                                     ___________________________________
                              Use active listening techniques
                                 keep an open mind
                                 concentrate                                    ___________________________________
                                 become involved
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                                                                                 ___________________________________

                                                                                 ___________________________________

                                                                                 ___________________________________



Developed and Provided by TAMUSA                                                                             Page 10
May 11
Building a Teacher-Paraprofessional Team

Slide 31                                                                       ___________________________________
                               Active Listening
                           Helps students deal with and "defuse" strong
                            feelings
                                                                               ___________________________________
                           Helps students understand their own emotions
                           Facilitates problem solving
                           Keeps the responsibility with the student          ___________________________________
                           Makes students more willing to listen to others
                           Promotes a closer, more meaningful relationship
                            between paraprofessional and student
                                                                               ___________________________________
               5/10/2011               Developed and Provided byTAMUSA    31




                                                                               ___________________________________

                                                                               ___________________________________

                                                                               ___________________________________

Slide 32                       Strategies for Effective                        ___________________________________
                               Communication Between
                               Teachers and Paraprofessionals
                           Be receptive to each other’s ideas and concerns
                           Ask for clarification of information, ideas and    ___________________________________
                            instructions, and ask for assistance when
                            needed
                           Respect individuality and differences in
                            backgrounds, values, and experiences               ___________________________________
                           Develop a shared vocabulary and systems of
                            non-verbal cues
                           Work together to create a climate of
                            cooperation, trust, and loyalty
                                                                               ___________________________________
               5/10/2011               Developed and Provided byTAMUSA    32




                                                                               ___________________________________

                                                                               ___________________________________

                                                                               ___________________________________

Slide 33                       Teacher Characteristics and                     ___________________________________
                               Preferences Paraprofessionals
                               Need to Know
                            Instructional Techniques and Methods              ___________________________________
                            Supervisory Style
                            Discipline/Behavior Management
                             Strategies
                                                                               ___________________________________
                            How to Use Teaching Materials
                            Classroom Organization and Rules

                                                                               ___________________________________
               5/10/2011               Developed and Provided byTAMUSA    33




                                                                               ___________________________________

                                                                               ___________________________________

                                                                               ___________________________________



Developed and Provided by TAMUSA                                                                           Page 11
May 11
Building a Teacher-Paraprofessional Team

Slide 34                          Communication with                                                            ___________________________________
                                  Families
                            Ground Rules                                                                       ___________________________________
                            Written Contact
                            Confidentiality
                            Responsibility                                                                     ___________________________________
                            Neutrality



                                                                                                                ___________________________________
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                                                                                                                ___________________________________

                                                                                                                ___________________________________

                                                                                                                ___________________________________

Slide 35                          Working Effectively with                                                      ___________________________________
                                  Others
                           Problem Solving Skills                                                               ___________________________________
                              Communication is a necessary tool for
                               understanding and resolving conflict
                              Miscommunication is sometimes the                                                ___________________________________
                               cause of the conflict

                                                                                                                ___________________________________
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                                                                                                                ___________________________________

                                                                                                                ___________________________________

                                                                                                                ___________________________________

Slide 36                         Working Effectively                                                            ___________________________________
                                 with Others
                           Problem-Solving Skills                                            (continued)
                                                                                                                ___________________________________
                           Sources of Conflict
                              Failure to deliver on a promise
                              Lack of quality or competence
                              Different perceptions, values, styles
                                                                                                                ___________________________________
                              Standing on principle
                              Competing for scarce resources
                              Expressing inner conflict outwardly                                              ___________________________________
                                Adapted from Dispute Resolution Skills Training, PDE, 2003

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                                                                                                                ___________________________________

                                                                                                                ___________________________________

                                                                                                                ___________________________________



Developed and Provided by TAMUSA                                                                                                            Page 12
May 11
Building a Teacher-Paraprofessional Team

Slide 37                         Teamwork:                                           ___________________________________
                                 Problem-Solving Skills
                               Conflicts are a normal aspect of work life           ___________________________________
                               Due to other pressures, education teams
                                may disregard problems with co-workers
                               Must have effective ways of dealing with
                                different perspectives and personalities when        ___________________________________
                                involved with a conflicting situation


                                                                                     ___________________________________
               5/10/2011                 Developed and Provided byTAMUSA        37




                                                                                     ___________________________________

                                                                                     ___________________________________

                                                                                     ___________________________________

Slide 38                         Teamwork:                                           ___________________________________
                                 Problem-Solving Skills
                           Five-Step Problem-Solving Process                         ___________________________________
                           1.   Identify and describe the problem
                           2.   Define and determine the cause of the
                                problem
                                                                                     ___________________________________
                           3.   Decide on a goal and identify alternative
                                solutions
                           4.   Select a course of action
                           5.   Implement and evaluate the solution                  ___________________________________
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                                                                                     ___________________________________

                                                                                     ___________________________________

                                                                                     ___________________________________

Slide 39                                                                             ___________________________________
                                  Consider…
                                                                                     ___________________________________

                                                                                     ___________________________________

                                                                                     ___________________________________
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                                                                                     ___________________________________

                                                                                     ___________________________________

                                                                                     ___________________________________



Developed and Provided by TAMUSA                                                                                 Page 13
May 11
Building a Teacher-Paraprofessional Team

Slide 40                                                                             ___________________________________
                                 The Four Knows
                              Know yourself                                         ___________________________________
                              Know your fellow team members

                              Know your students
                                                                                     ___________________________________

                              Know your stuff
                                                                                     ___________________________________
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                                                                                     ___________________________________

                                                                                     ___________________________________

                                                                                     ___________________________________

Slide 41                                                                             ___________________________________
                                  The Final Exam

                                                                                     ___________________________________

                                                                                     ___________________________________

                                     What did I learn today?
                                                                                     ___________________________________
                  5/10/2011              Developed and Provided byTAMUSA   41



                                                                                     ___________________________________

                                                                                     ___________________________________

                                                                                     ___________________________________

Slide 42                                                                             ___________________________________
                                  Contact

                Adrian L. Sorrell, PhD                                               ___________________________________
                210.932.7882
                           or
                asorrell@tamusa.tamus.edu
                www.tamusa.tamus.edu                                                 ___________________________________

                                                                                     ___________________________________
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                                                                                     ___________________________________

                                                                                     ___________________________________

                                                                                     ___________________________________



Developed and Provided by TAMUSA                                                                                 Page 14
May 11

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Building a Teacher-Professional Team

  • 1. Building a Teacher-Paraprofessional Team Slide 1 ___________________________________ Building a Teacher - Paraprofessional Team ___________________________________ ___________________________________ Adrian L. Sorrell, PhD 29th National Conference for Paraprofessionals ___________________________________ ___________________________________ ___________________________________ ___________________________________ Slide 2 ___________________________________ Ground Norms  Value your knowledge and experience ___________________________________  Respect each other  Be punctual  Silence electronic devices ___________________________________  Take care of yourself  Enjoy yourself ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 2 ___________________________________ ___________________________________ ___________________________________ Slide 3 ___________________________________ Description Explore practical strategies for improving ___________________________________ communication, problem solving, and team performance. Topics to be addressed include, team personalities, the team building process, and effective ___________________________________ communication. ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 3 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 1 May 11
  • 2. Building a Teacher-Paraprofessional Team Slide 4 ___________________________________ Disclaimer Your local district or charter’s policies regarding ___________________________________ paraprofessional job descriptions, duties, and responsibilities provide the final word! ___________________________________ ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 4 ___________________________________ ___________________________________ ___________________________________ Slide 5 ___________________________________ Team Development-Stages  Forming ___________________________________  Norming  Storming ___________________________________  Performing ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 5 ___________________________________ ___________________________________ ___________________________________ Slide 6 ___________________________________ TEAM AdMinstrator General Education Teacher ___________________________________ FaMily DisaBled Individual ThErapist ___________________________________ ParapRofessional Special Education Teacher ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 6 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 2 May 11
  • 3. Building a Teacher-Paraprofessional Team Slide 7 ___________________________________ The Team Building Process What is the purpose of the team? ___________________________________  Develop a plan that best meets the needs of individuals with disabilities with whom the team is working ___________________________________ ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 7 ___________________________________ ___________________________________ ___________________________________ Slide 8 ___________________________________ Teamwork ___________________________________ ___________________________________ ___________________________________ 5/10/2011 Developed and Provided by TAMUSA 8 ___________________________________ ___________________________________ ___________________________________ Slide 9 ___________________________________ Team Functions 1. Task Functions ___________________________________ 2. Maintenance Functions 3. Anti-group Functions ___________________________________ Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 9 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 3 May 11
  • 4. Building a Teacher-Paraprofessional Team Slide 10 ___________________________________ Task Functions  Initiating  Regulating ___________________________________  Information seeking  Information giving  Opinion giving ___________________________________  Elaborating  Coordinating  Orienting  Evaluating ___________________________________ Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University 5/10/2011 Developed and Provided byTAMUSA 10 ___________________________________ ___________________________________ ___________________________________ Slide 11 ___________________________________ Maintenance Functions  Supporting ___________________________________  Harmonizing  Gatekeeping  Encouraging ___________________________________  Compromising Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 11 ___________________________________ ___________________________________ ___________________________________ Slide 12 ___________________________________ Anti-Group Functions  Blocking  Self-Confessing ___________________________________  Recognition-Seeking  Dominating  Being Cynical ___________________________________  Special Interest Pleading  Aggressing Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 12 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 4 May 11
  • 5. Building a Teacher-Paraprofessional Team Slide 13 Elements of Effective ___________________________________ Teams  Positive Interdependence ___________________________________  Individual Accountability  Face-to-Face Interaction  Collaborative Skills ___________________________________  Group Processing Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 13 ___________________________________ ___________________________________ ___________________________________ Slide 14 Characteristics of Effective ___________________________________ Teams  An understanding of purpose  An understanding of roles ___________________________________  An ability to discuss effectively  A willingness to support team members An understanding of how the team works   An ability to work through problems ___________________________________  An ability to use conflicts positively  An ability to work with other groups  A sense of interdependence ___________________________________ Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University 5/10/2011 Developed and Provided byTAMUSA 14 ___________________________________ ___________________________________ ___________________________________ Slide 15 What Paraprofessionals Need to ___________________________________ Know to be Effective Team Members  Job Role ___________________________________  Responsibilities  Goals  Time ___________________________________  Communication ___________________________________ Ness, J., & Krawetz, N. (1999). The paraprofessional: An introduction. Minnesota University 5/10/2011 Developed and Provided byTAMUSA 15 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 5 May 11
  • 6. Building a Teacher-Paraprofessional Team Slide 16 What Paraprofessionals Need to ___________________________________ Know to be Effective Team Members Teacher Role Paraprofessional Areas of Role Communication ___________________________________ Instruction Curriculum and Lesson Plan Development Classroom ___________________________________ Management Accommodations and Modifications Assessment ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 16 ___________________________________ ___________________________________ ___________________________________ Slide 17 ___________________________________ Effective Communication ___________________________________ ___________________________________ ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 17 ___________________________________ ___________________________________ ___________________________________ Slide 18 Working Effectively with ___________________________________ Others Communication Skills ___________________________________  Are social skills that allow us to get along with others  Can be learned, but some are more difficult than others ___________________________________  Involve being aware of the other person’s perspective ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 18 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 6 May 11
  • 7. Building a Teacher-Paraprofessional Team Slide 19 Working Effectively with ___________________________________ Others Communication Skills (continued) Communicating in a Professional Manner ___________________________________ We must be professional and follow legal and ethical guidelines as we communicate with others in the educational setting. We can show this by: ___________________________________  Maintaining confidentiality  Respecting diversity and individual rights  Being positive and open-minded ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 19 ___________________________________ ___________________________________ ___________________________________ Slide 20 ___________________________________ Working Effectively with Others Factors Influencing Communication ___________________________________  Perceptions  Values  Assumptions ___________________________________  Stereotypes  Suspicions  Communication Style ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 20 ___________________________________ ___________________________________ ___________________________________ Slide 21 Working Effectively with ___________________________________ Others Factors Influencing Communication (continued) ___________________________________ In sending and receiving messages, there are four possibilities:  Speaker: says what he means A student says, “This assignment looks really hard and I don’t think I can do it.” ___________________________________  Speaker: says something other than what he means A students says, “This is a dumb assignment and I’m not going to do it.” ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 21 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 7 May 11
  • 8. Building a Teacher-Paraprofessional Team Slide 22 Working Effectively with ___________________________________ Others Factors Influencing Communication (continued) ___________________________________  Listener: may not accurately hear what is said The teacher may feel that this student is lazy and just does not want to make the effort to complete the assignment. ___________________________________  Listener: hears accurately what is said The teacher understands that that the student needs extra help with the assignment. ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 22 ___________________________________ ___________________________________ ___________________________________ Slide 23 ___________________________________ Nonverbal Communication  Manner of Dress Hand and Body  Physique  Movements ___________________________________  Posture  Tone of Voice  Body Tension  Continuities in  Facial Expressions Speech ___________________________________  Degree of Eye  Spatial Distance Contact  Touch ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 23 ___________________________________ ___________________________________ ___________________________________ Slide 24 Sources of Oral ___________________________________ Communication Failure  Preoccupation  Personal Agenda/Interests ___________________________________  Second-Guessing the Speaker  Evaluating and Judging  Situational Factors ___________________________________  Distrust  Language Barriers  Connotation ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 24 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 8 May 11
  • 9. Building a Teacher-Paraprofessional Team Slide 25 Ensuring Effective Oral ___________________________________ Communication  Organize ___________________________________  Listen  Use Feedback  Avoid Evaluating ___________________________________  Pay Attention to “Noise”  Be Flexible  Avoid Jargon ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 25 ___________________________________ ___________________________________ ___________________________________ Slide 26 Ensuring Effective Written ___________________________________ Communication  Organize  Be Brief ___________________________________  Avoid Jargon, Abbreviations  Choose Words Carefully  Write Clearly ___________________________________  Sign Your Name  Ask for Response  Indicate Flexibility ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 26 ___________________________________ ___________________________________ ___________________________________ Slide 27 Teamwork: ___________________________________ Communication Skills Basic categories of communication skills: ___________________________________  Passive/Non-assertive  Aggressive  Positive/Assertive ___________________________________ ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 27 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 9 May 11
  • 10. Building a Teacher-Paraprofessional Team Slide 28 Types of Listener and ___________________________________ Nonlisteners  Passive Listener ___________________________________  Active Listener  Passive Nonlistener  Active Nonlistener ___________________________________ ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 28 ___________________________________ ___________________________________ ___________________________________ Slide 29 ___________________________________ Assertive Communication  Know What You Need  Express Yourself Clearly ___________________________________  Choose Best Time  Check for Clarification  Act Empowered ___________________________________  Act Responsibly and Follow Through  Act in a Direct Manner  Express Yourself Honestly and Respectfully ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 29 ___________________________________ ___________________________________ ___________________________________ Slide 30 Teamwork: ___________________________________ Communication Skills Sending clear messages:  “I” messages—have three parts ___________________________________  the feeling  the situation  the reason ___________________________________  Use active listening techniques  keep an open mind  concentrate ___________________________________  become involved 5/10/2011 Developed and Provided byTAMUSA 30 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 10 May 11
  • 11. Building a Teacher-Paraprofessional Team Slide 31 ___________________________________ Active Listening  Helps students deal with and "defuse" strong feelings ___________________________________  Helps students understand their own emotions  Facilitates problem solving  Keeps the responsibility with the student ___________________________________  Makes students more willing to listen to others  Promotes a closer, more meaningful relationship between paraprofessional and student ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 31 ___________________________________ ___________________________________ ___________________________________ Slide 32 Strategies for Effective ___________________________________ Communication Between Teachers and Paraprofessionals  Be receptive to each other’s ideas and concerns  Ask for clarification of information, ideas and ___________________________________ instructions, and ask for assistance when needed  Respect individuality and differences in backgrounds, values, and experiences ___________________________________  Develop a shared vocabulary and systems of non-verbal cues  Work together to create a climate of cooperation, trust, and loyalty ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 32 ___________________________________ ___________________________________ ___________________________________ Slide 33 Teacher Characteristics and ___________________________________ Preferences Paraprofessionals Need to Know  Instructional Techniques and Methods ___________________________________  Supervisory Style  Discipline/Behavior Management Strategies ___________________________________  How to Use Teaching Materials  Classroom Organization and Rules ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 33 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 11 May 11
  • 12. Building a Teacher-Paraprofessional Team Slide 34 Communication with ___________________________________ Families  Ground Rules ___________________________________  Written Contact  Confidentiality  Responsibility ___________________________________  Neutrality ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 34 ___________________________________ ___________________________________ ___________________________________ Slide 35 Working Effectively with ___________________________________ Others Problem Solving Skills ___________________________________  Communication is a necessary tool for understanding and resolving conflict  Miscommunication is sometimes the ___________________________________ cause of the conflict ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 35 ___________________________________ ___________________________________ ___________________________________ Slide 36 Working Effectively ___________________________________ with Others Problem-Solving Skills (continued) ___________________________________ Sources of Conflict  Failure to deliver on a promise  Lack of quality or competence  Different perceptions, values, styles ___________________________________  Standing on principle  Competing for scarce resources  Expressing inner conflict outwardly ___________________________________ Adapted from Dispute Resolution Skills Training, PDE, 2003 5/10/2011 Developed and Provided byTAMUSA 36 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 12 May 11
  • 13. Building a Teacher-Paraprofessional Team Slide 37 Teamwork: ___________________________________ Problem-Solving Skills  Conflicts are a normal aspect of work life ___________________________________  Due to other pressures, education teams may disregard problems with co-workers  Must have effective ways of dealing with different perspectives and personalities when ___________________________________ involved with a conflicting situation ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 37 ___________________________________ ___________________________________ ___________________________________ Slide 38 Teamwork: ___________________________________ Problem-Solving Skills Five-Step Problem-Solving Process ___________________________________ 1. Identify and describe the problem 2. Define and determine the cause of the problem ___________________________________ 3. Decide on a goal and identify alternative solutions 4. Select a course of action 5. Implement and evaluate the solution ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 38 ___________________________________ ___________________________________ ___________________________________ Slide 39 ___________________________________ Consider… ___________________________________ ___________________________________ ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 39 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 13 May 11
  • 14. Building a Teacher-Paraprofessional Team Slide 40 ___________________________________ The Four Knows  Know yourself ___________________________________  Know your fellow team members  Know your students ___________________________________  Know your stuff ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 40 ___________________________________ ___________________________________ ___________________________________ Slide 41 ___________________________________ The Final Exam ___________________________________ ___________________________________ What did I learn today? ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 41 ___________________________________ ___________________________________ ___________________________________ Slide 42 ___________________________________ Contact Adrian L. Sorrell, PhD ___________________________________ 210.932.7882 or asorrell@tamusa.tamus.edu www.tamusa.tamus.edu ___________________________________ ___________________________________ 5/10/2011 Developed and Provided byTAMUSA 42 ___________________________________ ___________________________________ ___________________________________ Developed and Provided by TAMUSA Page 14 May 11