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One Year Later
Background SMEM11, highlights, and Social Media wisdom still relevant.
Created Concept, Directed
Planning, Presented/Moderated
With help from great friends and Social Connections. Special thanks to Robin Blanford
Director d4h and Neil McDevitt then CEPIN, former FEMA now with Leadership Foundry.
Coordinated with Individuals and they provided own content, group direction suggestion
given.

Thanks to voluntary tech support for coordinating LiveStream/Skype and NEMA.

Intent and end result was to show how Social Media was being used in the Field keeping
Accessibility and the Whole Community in mind. Meant to stimulate thought and conversation
and give EM’s and Industry partners an inside real world view from my personal involvement
in the virtual world as @northlandfox

Social Media - Current Technology Use:
Live (via Feed )
Demonstrations, Use of Applications, Day to Day Operations, Emergencies & Disasters,
Communication Options, & ICS
Some Highlighted Tweets
Part of the Team
Whole Community
No Tech Speak

I view it as speaking “Vulcan” and a
good reminder
Making An Agenda
Definite flexibility built in to breakout sessions
Thought Provoking
Tip: UStream was down because tech
support was using it in the lobby, 2 or
three people, and wasn’t presenting
when Skype was on.

All efforts should be concentrated on
presenters not outside projects in
fairness to all especially those viewing
remotely. And tested long before not
day of the event.

Believe without doubt the Plenary was
cut with intent as it was the only
portion of the day that was never
officially spoken of again or streamed.
Good to Hear!
Can only hope to one day see that to
actually be true.
Wilson Center

It was unfortunate nothing on the
“practice in the field” aspect was in the
final report. It was a great disservice to
the Emergency Management
Community as a whole.

Perhaps an academic issue not
understanding this component but the
visual portion and large amount of
content seemed to resonate with all
except those writing up the report.

Transforming the Response Enterprise
http://www.wilsoncenter.org/sites/defa
ult/files/SMEM_Report.pdf
Acknowledgment & one line re
Plenary
Do You Know 2.0
Many different versions, often updated
and always a good resource
Knew that wasn’t going to happen.
Much behind the scenes in the SMEM
world.
Only a Slide then, another
SlideShare now
http://www.slideshare.net/n
orthlandfox/how-smem-
evolved-14609323




Social Media - Current
Technology Use:
Live (via Feed )
Demonstrations, Use of
Applications, Day to Day
Operations, Emergencies &
Disasters, Communication
Options, & ICS
Crowdsourcing Answers


Fact vs. Fiction with information
sources takes experience and know
how and in particular for SMEM all
platforms for a length of time.

Because of the volume of information
and the speed at which it is posted
being someone with expertise is a
given.

Level of education has nothing to do
with being able to gleam Intel. So if
your using only B.A.’s & PhD's that is
in fact very limiting.
Many Asking Virtually
what is #SMEM
Web 2.0
Black Swan Events
• Part II
Robin Blandford d4h
http://www.d4h.org/blog/post/2011032
4-nema
Global Reach
And to demonstrate not just globally
but locally to others. With emerging
technologies the possibilities are
endless.
Act Locally Think Globally
Decisions 4 Heroes
Generating Lot’s of Excitement!
The Public is already engaged are you?
Resuming
Value, How it Translates
The Speed of Information


Acknowledging the fact now additional
way to communicate and knowing it
impacts everything you do, say, and
practice is a great way to start.

Not being afraid to ask questions then
move toward adapting is critical. Now
more than even there is growing
support with many questions answered
and in use on a broader scale than one
year ago.
Real Time

These were real-time examples from
Tweeting it as it happened not just pulled
from the Internet or someone else's
experience. Originally “reported” as an
Explosion:
“Real Time Location of Annapolis
Package Explosion” Incident
But corrected real time as the event
unfolded from Explosive device to
Incendiary.

The phrase I’ve coined from my
@northlandfox account on Twitter,
“Tweeting Disasters”.
If your not getting advice or training
from those in the proverbial trenches
your shortchanging yourself and perhaps
being exposed to incorrect or
misinformation.
Mobile Phones
Jim Chipchase – No Phones The Economist
The Driving Spirit and Best
Example of SM Use @craigatfema
Courthouse Shooter
Lloyd George Federal Building January 4, 2009
Trusted Source?
I look for Intel as the first few seconds and minutes of an event are
incident setting. By the time you figure out if you trust someone
, well, this thought process doesn’t have a place at this stage. Not
to be confused with confirming information or high probability
truth.
Multiple Sources
Also tells the story from different
views both virtual and contextual.
Critical Point Made
Shots Fired at Courthouse

Not everyone is participatory . . .
Situational Awareness
Often times video & Tweets are more accurate as there
is a rush to report by the media.
These were video captures from my Tweets during the
actual event. One of dozens . . .
Embrace a New Way to
Communicate
Gas Explosion
Tweeting Disasters


Examples from
1000’s
of real events
from my Tweet
Stream
San Bruno Fires
Android Cell Phone Videos side by
side and as it happens and 1 minute
later. Ground source information vital.
Info is Intel
Japan Tsunami Video
Japan Tsunami

Cars swept up in wave of water with
people still in them
• Part II
EMCampNM
http://emcampnm.wikispaces.com/+Ho
me+
EMCampNM


Emergency Management Camp New
Mexico – Bridging Emergency
Management and Social Media in New
Mexico
No Video

Not sure why it was deleted. Originally
on UStream by ewhitmore
EOC’s

As in my 2010 concept example of a
Mobile Command from the Sherriff’s
Dept there is a need to think smaller
operations then escalating incident
opposed to large scale operations and
Red Cross DigiDoc type of monitoring.
• Part III
Accessibility
Neil Mc Devitt then @CEPIN and
Catharine McNally @cmcnally the
interpreter
http://northlandfoxsmem11.wordpress.
com/2011/03/27/cepin-neil-mcdevitt-
director/

http://www.leadershipfoundry.com
Testing for 508 Compliance
http://www.hhs.gov/web/508/testdocu
ments.html
ROI
Not about the numbers it’s about the
relationships and results
New Madrid EQ
Definitely did look different due to
screen color and opaqueness
http://is.gd/CDtfat




A little late starting and an early
ending yet info packed session.
Great live Tweeting during the Plenary
and much thanks to all for
contributions and keeping the virtual
conversation going.
• Blog Write-ups
In Closing                                 •   Patrice Cloutier
                                               http://crisiscommscp.blogspot.com/2011/03/quick-update-on-
                                               mornings-activities-at.html
I hope you’ll open the links provided in       http://crisiscommscp.blogspot.com/2011/03/learnings-from-
the presentation.                              social-media-and.html

Robin Blanford and d4h: one of the         •   Kim Stephens iDisaster
most innovative and consistently               http://idisaster.wordpress.com/2011/03/25/smem-1st-ever-
coming up with ideas to enhance SAR            camp-for-emergency-management-community/
and benefit Public Safety
@robinb and @d4h                           •   Heather Blanchard Crisis Commons
                                               http://crisiscommons.org/2011/03/26/social-media-emergency-
Neil McDevitt in the same class for            management-camp-comes-to-nema/
innovation and specifically
accessibility and enhancing                •   Key takeaway : other than an occasional acknowledgement and
communication for Public Safety                some Tweets no mention of this information packed
@neilmcd                                       presentation. Important because I’ve come to believe most
                                               everything your reading has been designed and scripted in
                                               support of a small percentage cross promoting each other. The
                                               community deserves an unbiased approach and should be
                                               allowed to decide for themselves if something has value. Not
                                               having someone dictating content in this critical area which
                                               ultimately is a matter of Public Safety. - DD
Thank You
Dawn Dawson @northlandfox

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One Year Later SMEM11

  • 1. One Year Later Background SMEM11, highlights, and Social Media wisdom still relevant.
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  • 4. Created Concept, Directed Planning, Presented/Moderated With help from great friends and Social Connections. Special thanks to Robin Blanford Director d4h and Neil McDevitt then CEPIN, former FEMA now with Leadership Foundry. Coordinated with Individuals and they provided own content, group direction suggestion given. Thanks to voluntary tech support for coordinating LiveStream/Skype and NEMA. Intent and end result was to show how Social Media was being used in the Field keeping Accessibility and the Whole Community in mind. Meant to stimulate thought and conversation and give EM’s and Industry partners an inside real world view from my personal involvement in the virtual world as @northlandfox Social Media - Current Technology Use: Live (via Feed ) Demonstrations, Use of Applications, Day to Day Operations, Emergencies & Disasters, Communication Options, & ICS
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  • 13. Part of the Team
  • 15. No Tech Speak I view it as speaking “Vulcan” and a good reminder
  • 16. Making An Agenda Definite flexibility built in to breakout sessions
  • 18. Tip: UStream was down because tech support was using it in the lobby, 2 or three people, and wasn’t presenting when Skype was on. All efforts should be concentrated on presenters not outside projects in fairness to all especially those viewing remotely. And tested long before not day of the event. Believe without doubt the Plenary was cut with intent as it was the only portion of the day that was never officially spoken of again or streamed.
  • 19. Good to Hear! Can only hope to one day see that to actually be true.
  • 20. Wilson Center It was unfortunate nothing on the “practice in the field” aspect was in the final report. It was a great disservice to the Emergency Management Community as a whole. Perhaps an academic issue not understanding this component but the visual portion and large amount of content seemed to resonate with all except those writing up the report. Transforming the Response Enterprise http://www.wilsoncenter.org/sites/defa ult/files/SMEM_Report.pdf Acknowledgment & one line re Plenary
  • 21. Do You Know 2.0 Many different versions, often updated and always a good resource
  • 22. Knew that wasn’t going to happen. Much behind the scenes in the SMEM world.
  • 23. Only a Slide then, another SlideShare now http://www.slideshare.net/n orthlandfox/how-smem- evolved-14609323 Social Media - Current Technology Use: Live (via Feed ) Demonstrations, Use of Applications, Day to Day Operations, Emergencies & Disasters, Communication Options, & ICS
  • 24. Crowdsourcing Answers Fact vs. Fiction with information sources takes experience and know how and in particular for SMEM all platforms for a length of time. Because of the volume of information and the speed at which it is posted being someone with expertise is a given. Level of education has nothing to do with being able to gleam Intel. So if your using only B.A.’s & PhD's that is in fact very limiting.
  • 28. • Part II Robin Blandford d4h http://www.d4h.org/blog/post/2011032 4-nema
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  • 33. Global Reach And to demonstrate not just globally but locally to others. With emerging technologies the possibilities are endless.
  • 34. Act Locally Think Globally
  • 36. Generating Lot’s of Excitement!
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  • 38. The Public is already engaged are you?
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  • 43. Value, How it Translates
  • 44. The Speed of Information Acknowledging the fact now additional way to communicate and knowing it impacts everything you do, say, and practice is a great way to start. Not being afraid to ask questions then move toward adapting is critical. Now more than even there is growing support with many questions answered and in use on a broader scale than one year ago.
  • 45. Real Time These were real-time examples from Tweeting it as it happened not just pulled from the Internet or someone else's experience. Originally “reported” as an Explosion: “Real Time Location of Annapolis Package Explosion” Incident But corrected real time as the event unfolded from Explosive device to Incendiary. The phrase I’ve coined from my @northlandfox account on Twitter, “Tweeting Disasters”. If your not getting advice or training from those in the proverbial trenches your shortchanging yourself and perhaps being exposed to incorrect or misinformation.
  • 46. Mobile Phones Jim Chipchase – No Phones The Economist
  • 47. The Driving Spirit and Best Example of SM Use @craigatfema
  • 48. Courthouse Shooter Lloyd George Federal Building January 4, 2009
  • 49. Trusted Source? I look for Intel as the first few seconds and minutes of an event are incident setting. By the time you figure out if you trust someone , well, this thought process doesn’t have a place at this stage. Not to be confused with confirming information or high probability truth.
  • 50. Multiple Sources Also tells the story from different views both virtual and contextual.
  • 52. Shots Fired at Courthouse Not everyone is participatory . . .
  • 53. Situational Awareness Often times video & Tweets are more accurate as there is a rush to report by the media. These were video captures from my Tweets during the actual event. One of dozens . . .
  • 54. Embrace a New Way to Communicate
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  • 58. Tweeting Disasters Examples from 1000’s of real events from my Tweet Stream
  • 59. San Bruno Fires Android Cell Phone Videos side by side and as it happens and 1 minute later. Ground source information vital.
  • 62. Japan Tsunami Cars swept up in wave of water with people still in them
  • 64. EMCampNM Emergency Management Camp New Mexico – Bridging Emergency Management and Social Media in New Mexico
  • 65. No Video Not sure why it was deleted. Originally on UStream by ewhitmore
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  • 67. EOC’s As in my 2010 concept example of a Mobile Command from the Sherriff’s Dept there is a need to think smaller operations then escalating incident opposed to large scale operations and Red Cross DigiDoc type of monitoring.
  • 68. • Part III Accessibility Neil Mc Devitt then @CEPIN and Catharine McNally @cmcnally the interpreter http://northlandfoxsmem11.wordpress. com/2011/03/27/cepin-neil-mcdevitt- director/ http://www.leadershipfoundry.com
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  • 70. Testing for 508 Compliance http://www.hhs.gov/web/508/testdocu ments.html
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  • 79. ROI Not about the numbers it’s about the relationships and results
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  • 84. New Madrid EQ Definitely did look different due to screen color and opaqueness http://is.gd/CDtfat A little late starting and an early ending yet info packed session. Great live Tweeting during the Plenary and much thanks to all for contributions and keeping the virtual conversation going.
  • 85. • Blog Write-ups In Closing • Patrice Cloutier http://crisiscommscp.blogspot.com/2011/03/quick-update-on- mornings-activities-at.html I hope you’ll open the links provided in http://crisiscommscp.blogspot.com/2011/03/learnings-from- the presentation. social-media-and.html Robin Blanford and d4h: one of the • Kim Stephens iDisaster most innovative and consistently http://idisaster.wordpress.com/2011/03/25/smem-1st-ever- coming up with ideas to enhance SAR camp-for-emergency-management-community/ and benefit Public Safety @robinb and @d4h • Heather Blanchard Crisis Commons http://crisiscommons.org/2011/03/26/social-media-emergency- Neil McDevitt in the same class for management-camp-comes-to-nema/ innovation and specifically accessibility and enhancing • Key takeaway : other than an occasional acknowledgement and communication for Public Safety some Tweets no mention of this information packed @neilmcd presentation. Important because I’ve come to believe most everything your reading has been designed and scripted in support of a small percentage cross promoting each other. The community deserves an unbiased approach and should be allowed to decide for themselves if something has value. Not having someone dictating content in this critical area which ultimately is a matter of Public Safety. - DD
  • 86. Thank You Dawn Dawson @northlandfox

Notas do Editor

  1. http://www.slideshare.net/northlandfox/how-smem-evolved-14609323